Great Chai Latte Kind Staff…read more Good environment for studying or meeting with someone. Street parking only

We stopped by Sixth and Main to kick off our day at the Arts Festival, and while the coffee was…read moredecent, the service left something to be desired. Upon walking in, instead of greeting us the barista-- with an attitude-- said "I'm gonna need a few minutes." I totally understand that things get busy sometimes, especially when there's a large event happening in town! However, phrasing and delivery are EVERYTHING in the food/drink/hospitality industry. The same barista also acted annoyed when my friend asked for additional flavoring in her caramel macchiato. This was definitely a little off-putting. If/when we return to the area, we may give it another shot. But, I hope we will feel a bit more welcome next time.

excellent strong coffee, people are quiet enough that you can think here, music is mild and mellow…read moreand soft, bacon egg croissant is 5 stars.

Lots of fun options for food and drinks. The lunch menu had various wraps, I ended up getting the…read moreSouthwest wrap as a combo, with potato salad and a lemon cream cheese muffin. The muffin was good, yummy lemon flavor throughout with a rich cream cheese center. Wrap was decent, Southwest dressing with corn and beans and rotisserie chicken. The wrap did get a little mushy near the end, the heat did not help. Loved the meadow latte (vanilla and honey). Honestly a bit sweet for me, but good overall. Very nice folks, lots of space in the back for people to sit and eat and work. Will definitely be coming back!

I believe they have the worst coffee in Shelby County! I…read morehave tried this establishment numerous times because they are the most convenient for my morning commute, but unfortunately their coffee (or maybe it's their syrups) just do not taste good in my opinion. They have a bitter after taste that ruins my experience. Prices are a little higher, and the quality of food items is low. The bagels taste like cheap ones at the grocery store, and I've had inconsistent levels of cream cheese on my sandwiches. I can't stand a dry bagel! The drive thru wait times are average. The young staff members have been polite. *edited to fix typo/grammar.

Bigby is close to my home here is Shelbyville and we enjoy going once or twice a week…read more Their flavors do vary and they have a wide selection of energy type drinks that other competitors in the town do not have. We have always had service with a smile and great interaction. They have amazing deals through the week and while advertised on social media if you do not mention the deal they will charge you full price, I have learned that the hard way so I don't enjoy knowing there is a deal but will still be charged fully unless mentioned. Some of those great deals are: Wednesdays: BOGO for $1 (my fave!) Fridays: All Medium sized drinks are $5

Yum! I got the vanilla bourbon latte with oat milk. Super tasty and really affordable pricing. Cute…read moreshop with handmade items from around the world too. Super helpful and friendly baristas!

I decided to give your shop another chance and I brought 3 of my friends in to be fair. We love…read moreyour shop, but all of us agreed that your coffee really is not good. Two of us had espresso drinks and two of us had regular coffees. We all looked at each other and just shook our heads. I'm sorry but it's just not very good. My uncle told me he bought a pound of beans and took it home to brew it. He's very particular about his coffee, but he said it was undrinkable and tossed the bag. Again, sorry, but something is definitely not the same.

Customer service is almost always an issue at this store. Most recently, Saturday June 7th at…read moreapproximately 7:00am we stopped in for a quick coffee and breakfast sandwich. After ordering a Venti for my wife the young lady asked if I wanted a Venti as well. When I said yes please, I never order anything but a Venti, she said ok... "well you ordered a grande". That's something you never want to do in customer service, contradict the customer. When I explained to her that I simply ordered a decaf latte, not specify size she double down and again insisted that I had ordered a grande. Flabbergasted, I asked her if she really wanted to sit and argue the point or if she would like to just stop insulting me to which she mumbled something under her breath and turned and walked over to a supply as if she had something else to do. I am certainly not a customer that believes the customer is always right, or expect anything above and beyond ... but I do expect not to be argued with and not be told thatI am lying. It's enough for me for you to simply take my order, smile, and then make my drink. After all of this my sandwich was like warm which I know is not a likely outcome with the ovens Starbucks uses. It makes me wonder if it wasn't a snarky retaliation for me standing up for myself. It is what it is I suppose.

Shelbyville Starbucks is almost the absolute worst Starbucks I've ever been to because of one…read morebarista that just won't pay attention once anyone familiar is in line. If you're on a time crunch drive to Simpsonville Starbucks or forget it!! Thank God, the young man who works there felt bad for me and prepared the coffee and even apologized for her total disregard of a customer, kudos to him!!

Shoutout to Aiden for always getting my coffee and latte just right. Seriously can't complain--he's…read morethe go-to!

As a local I wish there was more consistency to be had in their service and drinks. Sometimes we go…read moreand the service is great and drinks are perfect. But more often than not I'm left with a miss made drink and rude customer service. This morning went to get my regular drink and was told "no oat milk"... I honestly didn't realize the drink had oat milk so I didn't know if he was talking to me. He then said did you hear me no oat milk so no drink. So what do you want? At that point I didn't want anything due to the level of service offered.

We visit this location periodically to meet up with some local friends and enjoy a variety of…read morebeverages while we catch up. Beverages are delicious and a consistent product. I am sometimes disappointed with the drink temperature not being very hot, which hastens consumption to enjoy it while it's at its best. We have sat out on the patio, especially when we bring our dog along for the ride. We have also sat inside in the open cafe area as well as the open concept "meeting room", which is the same as being in the cafe, except having a larger table surface to accommodate more people and perhaps paperwork, laptops, etc. Noise level is moderate to loud and very, very difficult to have a typical volume conversation. The benefit -- the space is Free. Can't beat Free. With this experience of the space, I have adjusted my expectations and go here for drinks only and prefer not to linger any longer than necessary. I will continue to search elsewhere to satisfy my craving for a serene space to enjoy multiple beverages over a time period of 1-2 hours while enjoying the company of my friends.

My wife's newest love!!! She gets vanilla bean Frappuccino with mocha syrup, Frappuccino chips and…read moremocha drizzle. This is not a Military friendly coffee shop.

When I need fuel I always try to check this location first as they usually have the lowest price in…read morethe area. Friendly and helpful staff.