Ugh. Picked up a mobile order and drove off only to find that my coffee was half gone. Disappointed. With the other chains popping up left and right it seems that Starbucks would be trying to stay in the game read more

Starbucks - Picked up my latte and this is it I didn't pay half price so I don't expect a half of a serving - Coffee & Tea Near Me - Schererville, Indiana

Convenient location with quick service and friendly staff. Only complaint is that since they are in a strip mall, the drive thru line can wrap around the building, which makes it difficult to access different stores. read more

Unacceptable for the restaurant to take orders through the app, and then be closed. Contacting starbucks through the app is nearly impossible. Unacceptable!!! read more

My first and Last time coming . They Messed up my whole order. I even payed for extra things that weren't added. smh

I really love this place. When I go down south I miss it like I miss my home. This place makes me keep going when I don't feel like dragging myself out of the bed! This place keeps me going when my day seems to be on the path of crash and burn. Even my days off you may catch a glimpse of me huddled in the corner with a latte and book in hand. That last statement has been far too long ago, it's about time to huddle up in the corner instead of constantly driving through. The baristas and the staff at this particular one are very nice. I have no complaints. Prices: 3 average Location: 5 excellent Customer service: 5 exceptional Quality: 4 above average Score: 17 out of 20 = 4.25 read more

I placed a mobile order and waited there for 15 minutes while the proceeded to serve every single customer in line and at the drive through. What is the point of the advanced mobile order when they don't even have it ready for you? At Dunkin, mobile orders are a priority. Starbucks needs to reorganize. Also, it was a mobile order for two drinks and they made one drink and then made the other like 5 minutes later after making tons of other drinks. Plus they didn't even fill my trenta drink to the top. Also I ordered two scoops of strawberry in my refresher and they only put one... read more

Slow service, drive thru is always 20 cars deep and very poor layout for drive thru location

On the first day of Christmas, my Starbucks gave to me all I asked for a was one Venti Teavana green tea On the second day of Christmas, my Starbucks gave to me Two soy green tea latte with no foam practitioners and all I asked for was one Venti Teavana green tea On the third day of Christmas, my Starbucks gave to me Three ensembles of ballet sugar baristas Two soy green tea latte with no foam practitioners and all I asked for was one Venti Teavana green tea unsweetened please get my order right read more

This location has a very negative vibe, and some of the employees have a condescending attitude toward customers--and none of them ever smile. If I am paying $6-$7 for a cup of coffee, I would like it without the attitude, please. Other Starbucks locations have very friendly employees. Also, this location is slow and so always has a long line. read more

My first time coming to this starbucks, not a coffee drinker, but had to wait for a ride home from dropping my car off to get fixed. Well I came in for a tea. Customer service...a 3...guy behind the register..says not one welcome..just points a finger at you...I ordered a unsweetened green ice tea...on my receipt he put sweetened...I caught the barista starting my tea and was on auto pilot putting the sweetener in my tea..I caught her...and corrected her...she looked at the guy and he was like What? And I said "unsweetened "...she fixed it. Cleanliness..a 3...dirty floors, dusty displays. Messy counters behind the main counter. And then the display case... I know it's just a display but most of the eggs were moldy..green and black fuzzy mold. Seeing stuff like that made me not want to get anything to eat...not a cool thing.many people looked around it...but I was hoping to eat a low calorie egg cup...one of the new items. Nope didn't want it any more. Even the display case should look presentable and appetizing. Good things...plenty of seating...and charging stations and outlets...nice artwork on the walls..and my tea tasted great. read more

The wait time is really awful. With 2 cars ahead of me in the drive thru, it took approximately 22 minutes to not even get a coffee, considering they allowed a car up ahead of me continue to argue with them at the drive thru for what seemed like 5 minutes. It's ridiculous - and it's not the first time. But this will be the last time. read more

Sure this place fails to deliver consistently, and some to the staff can be indifferent....but they have moments that truly demonstrate service. I'm road warrior, originally from Seattle. So I've been to hundreds of Starbucks around the world. Wherever you have young, temporary and often preoccupied with life workers, inconsistency is the norm. What i can say about this place is they're never rude or unpleasant....and more times than not, they smile. I love coming here to read and enjoy my morning coffee Cheers read more

Worst. Drive. Thru. In. The. History. Of. Starbucks. Drive. Thrus. In a terrible location and they take FOREVER. literally 30-45 minutes each time. read more

This is definitely the best Starbucks in the Northwest Indiana area. The 41 location is spacious, although with less booth seating than I'd like. It's generally quiet, not too full on weekdays, and in an awesome location close to lots of little restaurants in case you need to grab some lunch before your study sesh. I frequent this store quite a bit, and I really appreciate the kind staff, as well. read more

I don't know what it is about this Starbucks, but it consistently misses the mark with me. Don't get me wrong. It's a Starbucks. I know that. I am not expecting the pantheon of coffee goodness. However, I would like to be able to get in and out of Starbucks with as minimal fuss as possible. Somehow that never seems to happen here. Perhaps it is due to the excessively busy drive-thru (I am a cafe only kind of girl) sucking up all the barista resources? In any case, the less than rapid service wouldn't be so aggravating if they rocked out the tasty beverages. Unfortunately, my latte always seems to be somewhere around the 3/4 full mark (I'm also a no whip kind of girl). As a former barista, I know the standards of how full a drink should be; so the attitude I receive on the rare occasion when I ask for my latte to be topped off is truly not necessary. Other than that, it is a Starbucks: recently remodeled to look like every other Starbucks I have ever visited, playing all the same music, selling all the same wares, etc. One rather pulse-raising difference? The parking lot. Do not park anywhere near the actual Starbucks storefront or the conga-line of drive-thru cars will trap you in your spot for much longer than the confines of sanity permits. Also? The mere act of walking from your car to the door takes an act of courage that exceeds the limits of most suburban dwelling folks. Ah, the Schererville 'bux...if the coffee can't make your pulse race, the parking lot can... read more

Went to this location today. I'm done. You see, there seems to be a new coffee house on every corner, and their coffee is just as good or even better. My husband decided to surprise me by taking me out for Starbucks. He does this every so often and puts money on my card. Unfortunately, my phone was updating and he couldn't do so. This wasn't the barista's fault, but when he mentioned getting a gift card and transferring it to my account, she didn't tell him that it couldn't be done. So he somehow spent $40 on three drinks, a wrap, and a $20 gift card. And I have no rewards. Once again, I'm thinking I could get some help from someone inside. Nope. I wanted my money back for the gift card. Nope. Heck, the barista didn't even give me a receipt. The useless shift manager offered one. Never mind. Done. Not going back. Got rid of the app. Gold card is toast. I will get my overpriced coffee from a local coffee shop. read more

Starbucks web site states they opened at 5am. Yelp shows it opened at 5am yet it's 5:15am and as I wait to grab a drink on my way to the airport I find myself at a CLOSED Starbucks...WOW I guess getting up a few minutes early to grab a Starbucks went for nothing....Dunkin Donuts here I come...lol read more

Long wait for my order, And i ordered a hot drink ,but it wasn't hot....try others Starbucks

Customer service sucks. 2 people were cleaning at the counter and no one greeted me. I used to come to this one when I worked at the Whole Foods across the parking lot. Not the same service that I received when i used to work there. read more

This location is so inconsistent with their hours it is ridiculous!!! Worst Starbucks ever. Gives me an attitude in the morning when I pull up to the drive through before work and can't get anything. And the Starbucks in the target near by doesn't carry the full menu soooo. Yeah. Annoyed. Just close it down completely or change management or add workers.. whatever you need to do. read more

Best Starbucks in the region! It's the busiest in the region so it may not be as quick as the others around but they have the best baristas. The atmosphere here is awesome :) read more

I been almost to the most locations in the north west of Indiana and this Starbucks is always my favorite. The stuff who works there are soo nice and always smiling and welcoming everyone who come. read more

The best Starbucks in the area and trust me when I say I've been to them all. While the layout for the drive thru is inconvenient it's usually quick enough that it is not a huge ordeal. Staff is usually very friendly and I haven't had a bad drink from this location. read more

I love this Starbucks location. I've been to just about every location in NWI and this one is my favorite. Everyone is always super friendly and nice. the coffee is always at Starbucks standards. I enjoy the free wifi. What else could I ask for? The decor and seating is plentiful and comfortable. I only give them 4 stars though due to parking. Sometimes it can be a bit of a nightmare but all in all..... I LOVE IT HERE!! read more

Not a fan of this location. Poor service, ok cleanliness and ok speed.

Didn't know it took 10 minutes to make one green tea on a Saturday in the morning when there's nobody around? Hummm

Had great experiences up until today. Everyweek on sunday i come to this location order the same drink never an issue. Well today that changed order my usual drink but the employee decides to tell me it needs to be made different its not a menu item and i was proceeded to be charged an extra $4 on top of my already $5 drink. Ive been to other locations in munster and in the snallest towns of Tennessee and they have this drink and never once upcharged me. Needless to say i will never be back to this location. P.s this special made drink didnt taste anything like the usual read more

This place has turned around. Great job to the management and staff. I will definitely be coming here more often.

One of my favorite places to get some work done or catch up on some reading. Their baristas are friendly and quick to get my order completed; however, their drive-thru is a mess. Don't park close to the front door or you will get blocked in. read more

Typical Starbucks with excellent service. Inside has the usual people working on their computers, reading newspapers and the posse of guys who sit in the comfy chairs everyday for hours. The drive through is a little funky when it gets busy because of the crowded location read more

Starbucks is Starbucks. The coffee is mediocre, but sometimes it's nice to go to one knowing exactly what you'll be getting everyt ime. And to be able to order a decaf non fat latte with soy without any snarkiness of "we don't do that here." NWI was devoid of one (or any real coffee shop for that matter) for a long time so when one finally opened while I was in college it was like ahhhhh! The coffee and service is fine. The set up inside is a bit weird. There's a drive thru-which I had actually never seen before this one, and there's a small area to sit outside! Was very excited to see this newer section. However, there were a lot of smokers outside which made me decide to sit inside. read more

I love going to this starbucks! They have wonderful staff and you can sit out and chill on a nice day.

The coffee is what you expect, Starbucks. As a coffee snob, it is what it is, but the staff are the best. Awesome people, friendly, fast and super helpful. read more

This is a pretty typical Starbucks. On the plus side, it's not a bad place to study and there's lots of seating (usually). The baristas are very nice, and want the customer to be happy with their food/drinks. However, I will say that, like most Starbucks, drink quality can vary from barista to barista depending on their skill. read more

We went through the drive thru and was greeted by the most upbeat voice I've ever heard, her name was Beth and she was simply excellent. We will be returning. We got our order taken quickly and received it just as fast, my white chocolate mocha with a shot of raspberry was simply perfect. Thank you. read more

I go to this STARBUCKS often and It is really dirty This past week I was there with a friend and we sat in the rear of this coffee house and we were just bombarded with flys really horrible Floors are really bad not kept up at all I have been at other ones in this area and they really are not clean We have decided not to go there the next time but to go to Target instead I really enjoy the coffee but you as a company need to check out all of these places for cleanliness Loretta K read more

I love this Starbucks. The coffee is always super delish, and the line moves quick, even in the drive thru.

This Starbucks is a generic Starbucks that doesn't have anything unique or special. If you like Starbucks, you will enjoy this one. The only perk to this particular one is the advantage of a drive-thru for those on the go. read more

A great place to study! Good working space. The service is fast and always fantastic!

I would have to agree with your comment. They did, however do two things I think you will be pleasantly surprised with! 1-The WiFi is now free, and 2-they renovated the drive-thru. It looks great! Although not my favorite Starbucks (Estes Park, CO has the best!) I have to give a modest 3 stars. read more