To be fair, I absolutely loved this place at first. I loved their s'mores iced latte and the lemonades and small treats that were perfect for my kids. I had been there about a handful of times when I went and ordered my usual I happily sipped on it until I got to the very bottom. And what I at first thought was an extra glob of chocolate, turned out to be a dead mouse. I was of course, shocked and disgusted. I also panicked and called the poison hotline to ask them what I should do. I then went to urgent care to ask them what I should do. My blood pressure has skyrocketed from the anxiety of it all so they gave me some anxiety medication And told me to monitor for symptoms. I was then given an antibiotic in case I developed symptoms my husband took the empty cup with the deadmau5 still in it back to Scooters in St. John Indiana when he got there, there weren't any customers, and the three young employees were all outside talking and playing on their cell phones with the back door open to the field behind. They rushed inside when they saw a customer and my husband presented them with the mouse. They were also horrified and gave us the number to their manager, so I called and talked with him and he pretty much dismissed me completely , insisting that the mouse could not have come from there. He insisted that there are always eyes on the coffee, despite the fact that when my husband went to the establishment, all the employees were outside with the back door open, he even presented me with a video of my specific cup of coffee bean made. Although this shows nothing honestly because I can't see inside the cup from the video. I thought to myself also how could this have possibly happened? And my best guess is that maybe the mouse was in the ice and was scooped up and put in my cup unnoticed. Regardless, I just wanted him to acknowledge my concern and assure me that it would be looked into and precautions will be put in place to make sure that this didn't happen in the future to someone else. I just wanted to make sure that nobody got sick instead I felt dismissed and even that he had insinuated that maybe I put the mouse in the coffee myself as he asked if I had left my cup unattended at any time which I did not except for maybe a few minutes here and there, I don't have any evidence of having mice in my home and even if I did, I find it very hard to believe that a mouse would climb up my table and find its way in through a small hole in the top of my coffee cup. Needless to say, I will never go to Scooters coffee again at least not that one. read more