The refreshers are always watered down gone here multiple times and it's always the same :/

When they messed up my order I went back to get it fixed. They messed up my order twice from the drive through which was confirmed on the screen?! Then the manager came to the window and said I needed to call ahead before I come to their store to have out fixed? So you guys mess up multiple times and I have to go out of my way once again to fix something you guys messed up? Thats horrible customer service. I'll go to the other Starbucks or Dutch. Thanks for sucking read more

Worst customer service I asked for extra mocha drizzle, the guy said " we have to charge extra for that" I agreed and when I got my drink they didn't add any. I'm very disappointed, I did tell him "you charged me and didn't even add extra?" He looked confused, he did ask to fix it but I declined (there was a long line in the drive thru) Sadly it's not the 1st time & the drink taste very watered down, I will not be returning to this Starbucks in the future. read more

Starbucks - Coffee & Tea Near Me - Sanger, California

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Rude employees! No wonder everyone goes to DutchBros across the street! Managment please train your team better or maybe im just used to the DutchBros treatment... either way ehh not for me read more

We asked for the cup lined with caramel and affogato style and they just gave us a regular vanilla bean. They clearly heard us and still messed it up. read more

Greatest Starbucks I've been in. Friendly people, drinks in real cups and food on real plate. Nice convo with the person at the register. I can't remember her name because when I left, at least 30-45 minutes later she shouted out, "Bye, nice to meet you Jonathan!" read more

Getting ready for breakfast tomorrow. Drive-thru. Long line! Moved at a really REALLY slow pace. Black iced tea for now along with getting coffee for Sunday breakfast tomorrow. Grande black iced tea ordered with 4 Splendas. Also, 2 tall Americanos with nonfat milk and 3 Splendas each. The worker was nice. Very good black iced tea. Just wish it didn't take so darn long to receive. Good service and really good black iced tea. I'll add how the coffees are tomorrow. Sunday is already here! Time flying by! I got breakfast ready per ususk and the coffee was really good too! read more

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We got into the drive thru line to order drinks before 4:30. There were other cars in the drive thru line and after waiting 10 minutes we made it to the speaker. We were informed that the store was no longer taking orders for the day. When we pulled out to the street, cars were in the drive thru again and we could hear what sounded like orders being taken. Thank you for wasting our time today. We will not be returning to your location. read more

They always take forever to make our drinks. I only ordered 2 drinks they gave me the pumpkin spice latte first and then my americano. The drinks supposed to be ready almost 20 before according to the app. They always get so confused and they have no coordination on who makes the drinks. That's why I think they never get the drinks ready. I have to think twice to order from there again. :( read more

Starbucks - the interior of a starbucks coffee shop - Coffee & Tea Near Me - Sanger, California

This place is understaffed and remains very happy. They got everything right in my order, and yea it did take a little bit longer, but they were overpacked and not enough workers. Great Food, Great Service, and amazing workers read more

Starbucks - Coffee & Tea Near Me - Sanger, California

I have waited a long time to write this review simply because Sanger literally has no other coffee shop, but even with DB across the street now, their service is still horrible. They don't care about efficiency or customer service. If you are in a hurry, don't even bother coming here. They can take up to 20 minutes to get a drink out to you, even if you pre ordered on the app. They are also careless about how they set out their mobile orders. They just pile them up on the counter and you have to sort through other peoples' orders to find yours. Do yourself a favor and just head across the street to DB! Their walk up is even faster. You just have to find parking, but that's a whole other mess on this corner! Coffee choices are limited in this town, so I will still come here, but very rarely! read more

Why does this place suck so bad. Ordered a drink mobile order and they are an hour behind. It's literally like this everytime I've ordered. Thank God for Dutch bros read more

The worst Starbucks ever never have I had to wait so long for a drink not even in San Francisco where you have a huge line they take this long. Need training on getting drinks out on time. read more

This Starbucks is by far the most understaffed. There was about 10-15 drinks sitting on the counter for what I assume was mobile orders. They should have turned that feature off to focus on customers in the store. The drive thru line was very long. I waited 30 minutes for 3 drinks. I only got one, it was not made correctly either. The other 2 never made it out, I had to leave and was late to an event due to the delay in service. The store seemed stressed and busy, tables were dirty. This store needs to be managed better to ensure everyone is happy both the customers and the employees. read more

The workers here are incredibly rude. They are a malignant source of gossip in this town that makes the community appear insufferable to outsiders. The gossip is all incorrect also, 90% fantasy. They don't belong in the service industry, much less working for an international fortune 500 corporation. They take 25 minutes to pour coffee from a tap. read more

This Starbucks is the worst! Corporate needs to come shut this location down. Not only do they take forever but they hand out OLD food! They gave me someone's old order! They didn't take off the old sticker and thats how I knew. My food was from a order 40 minutes prior! read more

Starbucks - Coffee & Tea Near Me - Sanger, California

Even though you guys are sometimes busy and take long , you still get my order correctly ! Very nice and very positive Keep it up Sanger Starbucks! read more

Starbucks - Coffee & Tea Near Me - Sanger, California

Service sucks I ordered inside at 9 am waited. a mobile order who told me she ordered at 916 got her 3 drinks and I didn't get mine till 936 never again will Sanger get my money someone needs to take over in management asap !!!! read more

Unless you want to spend your full day in the drive thru just don't do it!!! They are the slllllloooooowwwweeesssstttttt Starbucks I have been to in my life!!! That's right, THE SLOWEST!! I have been to Starbucks all around the world and this place is the slowest with being stuck in the drive forever!! Just go across the street and get a coffee. read more

This Starbucks is the absolute worst it's super slow .... 40 minutes to get through the drive through and there were only 5 cars ahead of me. I've placed orders for pick up and they are never ready. I've waited 3 times for over an hour only to be told that their store is busy and can't fill the order. I called corporate and got no response. This is my last resort to let them know they are doing a terrible job with customer service. read more

Literally the SLOWEST Starbucks EVER!!!!! I come to this one almost everyday and have resorted to using the mobile app to order, and then giving them an extra 10 minutes to make sure my drink is ready when I come. Don't use the drive thru though. Because that'll be a solid 30'minutes!!! No lie! Every other Starbucks I've been to that has ridiculously long slow lines, starts handing out drinks to a few cars to get the line moving, or they are at least apologetic. Not here. They take their sweet time making the drinks while having conversations amongst each other. You will sit at the window for about 3-4 minutes before, and according to Erika that works there, "drive through is about convenience not speed" which goes to show they are perfectly fine with how slow they operate. I hate that this is our only option in town. For now! read more

Not that you have many options in Sanger, but this is the slowest, worst customer service Starbucks I go to. These were the blueberries I was given this morning. Expired and moldy. This is the third time I have received rotten food from here! read more

Starbucks - Coffee & Tea Near Me - Sanger, California

I try to give this place the benefit of the doubt bc it's the only coffee place in Sanger but gah damn. I usually go in the morning on the weekends and it's mad busy so I understand that my drinks will take longer than normal. I'm totally fine with that. The thing is when I wait 20 minutes for a drink and then that drink is so messed up to the point it's inedible. Far be it for me to understand the inner workings of a Starbucks but management needs to do something about this quick fr fr. I'm not even one to complain like this but today made me mad. My drink tasted like ass. There's no consistency. I can order the same thing every day of the week and get a completely different product each day. Go there but don't expect anything amazing. read more

service is horrible, takes an hour to get one drink, ignores customers and is very dirty especially the bathrooms.

Even before COVID, this Starbucks is the slowest and most unorganized location of them all. I waited in the drive thru for 25 mins then proceeded to back out so I could go inside. Inside took another 20 mins for 1 cold tea and a pastry. So glad Dutch Bros will be opening soon for another option. read more

The baristas are friendly in the drive through. They are nice, and fast. They also have seating outside, and Sanger sunsets are beautiful. Grab a cappuccino and relax with some wi fi. Note: it is right across the street from the Sanger water tower, so if you're there at noon, get ready for the siren! read more

Starbucks - Sanger Starbucks - Coffee & Tea Near Me - Sanger, California

I accompanied a friend to get her birthday drink today but there seemed to be some complications with the app and the barista, Robert, was just dismissive and passive about the problem and said he simply didn't know anything about fixing that. Although we understood his lack of control for the issue, it simply felt as though he did not care about our problem. The lack of care on behalf of the starbucks staff for a birthday accommodation is insulting. read more

You order online thinking it's fail proof that everything is listed so how can they get it wrong. The drink I order is $5.45 for a grande. Almost every time they leave out one of the three add one. Tonight it took 24 minutes to get my two fraps and they failed to include 2 of 3 items. This location acts like your an A hole for complaining they didn't make the drink right. They have the list on the side of a cup. Half the time they make a vanilla frap and include none of the add ons. I'm tired of being treated like a loser at this location because your employees cant read. This is four in a row they have gotten wrong. Insanity is doing the same thing over and over and apparently I'm insane for giving this location multiple chances. Tonight I threw the drinks away and left frustrated I didn't have another 24 minutes to give them another chance. read more

I don't know why but it was 7pm but closed up at 8:30 pm and the door was locked and they were shaking there heads up and down like if they were closed so how much do they get payed huh because closing early when we were just going to get ONE ONLY ONE coffee read more

Sanger Starbucks has got to be THEE slowest Starbucks I have ever been to. I worked for Starbucks for 6 years and specifically this store my first year. So, when I say they can be way faster, I'm pretty qualified to say so. I always say, I won't come back but it's all we got in Sanger. Ya'll gotta get it together!! Ridiculous! read more

I aways place mobile orders and it's so frustrating. I live about 30 mins from this location so I always place it at my house so when I get there I can pickup. However when I get there typically only 1 drink is ready and I have to wait about 20 minutes for my other drink. That's so annoying. I've never been to Starbucks this bad. read more

19 minutes in the drive thru. Additional time waiting for a drink carrier... watching our drinks sit on the counter. No "hey sorry it'll be a minute " or "sorry for the wait". The order taker couldn't under stand what we ordered... and found it after a mild struggle with his register screen I'm guessing... cause then he found it. At least the drinks taste good. read more

You guys ROCK!!!!! Always upbeat and awesome! We love going to the drivethru or walk up.. everyone is great!!

I've lived in Sanger my whole life and I'm addicted to coffee. This store is by far the worst Starbucks ever. They have new people working here all the time and when they become decent they move them somewhere else. I've waited up to 20 mins for an iced coffee in the past. This morning (new girl) was struggling to charge my rewards card because she kept trying to run it like a credit card. Not her fault, she's new. None of her coworkers wanted to help her and they seemed so annoyed. I asked for a cold brew with no foam, she confirmed no foam 3 times and guess who still got foam? It was me. I wish this was rare but I think I get the correct drink half the time here. I wish they would keep a regular crew at this location. Parlier Starbucks is a major upgrade compared to this location. read more

This Starbucks is definitely one of the slowest locations I've been to it took me almost 30 mins in the drive thru line for my coffee.

HORRIBLE service from a worker by the name of "Miranda" and not to mention the drinks taste almost as bad as their attitude. Definitely do not recommend this Starbucks. I was not rude or in any rush to be treated this way. I hope no one else has to go through this as well. read more

My drink was really good but the workers look sad and bored. Store has no music playing so it's super awkward for everyone in there waiting for drinks, all we hear is the blenders and the drive thru people... made the store have weird vibes read more

This is the worst Starbucks! I absolutely hate how slow the morning staff is! They never have any ingredients, they take more than 20 min for a mobile order it's insane. Do better Starbucks Sanger, sincerely an annoyed customer. read more

I can't say I've ever had any of the horrific experiences mentioned in the other reviews at this Starbucks. I've had them at many other locations, but this particular store has always been great for me. They have always been friendly and have always gotten my order right. Now if we could just get all the ego-maniacal, self-adoring Oprah garbage out of there, it would be the perfect store. We get it, Oprah: you're wonderful and you love kids. Now please go away. read more

Yes it is a huge chain but this store gives a major hometown feel. So many regulars that people know you by name. The long term employees know you by car and know your drink when you drive up or walk-in. That is sharp customer service. read more