Very friendly staff, warm and welcoming all the time. Enjoy my weekly coffee there.

I am hooked on their egg bites and got to try their new matcha protein drink which was good as well. Slow service at this location when I was there. read more

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I recently desperately needed to use the restroom and I went into this Starbucks and they weren't going to let me use it unless I ordered something. The level of corporate greed is astounding. I'm never returning to this Starbucks and I'm going to try and cut down on my use of any Starbucks. And they did it in such a public way it was extremely embarrassing. Boycott Starbucks read more

Came in desperately needing coffee and it was just there and convenient. That's the only reason you really go to Starbucks. Location is small but absolutely packed at 9am on a Wednesday. Two people in front of me and had to wait for my cold brew which barely had any sweet cream in it. One bathroom out of order and the other requires code. Not much seatting or parking at this location read more

Love the little encouragement notes! They do get quite busy during the morning rush around 8/9am ... like most food industry, they are trying to get all the orders out as fast as possible so I'm not expecting a greeting when I come in and that's perfectly fine with me. read more

Starbucks - Yummy drinks! - Coffee & Tea Near Me - San Jose, California

Great place to get your caffeine on. I order my drink from the online application. When it get there it's alway made and ready for me to pick up. They are very consistent with the taste too. They always welcome me when I come in and they are all really sweet. read more

Thank you Moka you made my day and made me smile even tho I'm not a morning person I really hope so see that energy everywhere I go. It's very rare to see your type of energy and smile like yours thank you it really changed my day and made me feel a lot better this morning fyi people they can really work and make you feel like it's not Just a coffee and go or a morning and it's what ever these people can work and change your day I will always go back no problem read more

Fast, easy and efficient! The vanilla frappe was a bit on the sweeter side but it was great for a hot day! It was very icy and creamy. Will be coming back! read more

Starbucks - Coffee & Tea Near Me - San Jose, California

Good coffee and good service, It's was very fast as well. If you choose Starbucks so go there read more

Barista really needs to work on manner! Worst service experienced at this lotion. Came in for a coffee and get a lecture from a barista interesting, even the store is busy doesn't mean that you can treat customers this way. read more

I have never seen such a dirty Starbucks and have 5 employees there . There is no excuse to have trash in the tables and the floor. There was only 3 customers inside. For the floors and tables to be a mess is not okay. Have some pride at your job and clean up make it nice. read more

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I frequently visit Starbucks stores, but this one is special. The personnel are kind; I was served by Moka. She is a very kind person and very professional. I feel good when people like her make my coffee time better. read more

Bad attitudes and an unwelcoming atmosphere from the staff, don't come here. Ask the staff to use the bathroom and was interrogated about spending money before I could use their bathroom. Extremely rude when saying no I didn't need the attitude like you're not good enough to use your bathroom here a simple no would have worked. read more

This Starbucks was fantastic! Baristas were friendly, food was amazing, and peaceful.

Very disrespectful employees People waiting on their orders and barista's are chatting. When I told said we have work to do to and asked for my order the barista got it wrong two times then became angry when I asked for a refund. His response perfect, it is not worth it. Rude read more

this is the rudest starbucks i've ever been to, nobody in line i walk up to the register and nobody wants to help, eventually after i call someone to help one of the employees came over to take my order and was super disrespectful, i basically said forget it and walked out, this starbucks is horrible. i would never come back. it's also really dirty inside, some of those employees just standing around need to start cleaning, and taking out the overflowing garbage cans. disgusting. read more

I came in and ordered an iced quad expresso with 3 pumps of white mocha with lavender foam. My total came out to be $6.10. I gave the cashier girl a $20. My change should be $13.90. Yet for some reason she only gave me $13.50. How hard is it to prompt the amount the customer gave you on the computer and it tells you EXACTLY how much you should give back?! I stood there for a while because she is too stupid to figure out how to open the drawer to give me back my correct change. So I just said put the change in the tip jar. Then the barista that made my drink didn't make it correctly. She gave me a quad expresso iced with a more milky looking foam on top. I asked if it was my drink because I showed her that there was no white mocha. She says she will remake my drink. I watched her pump only 2 pumps of white mocha, and the lavender foam isn't even lavender. I question if she really put in 4 shots because the level of espresso looks like my normal order of 3 shots. Needless to say this store's district manager should retrain those two employees because they are clearly incompetent at their job. I only say this because I used to be a starbucks employee and I know what it takes to make a drink and ring someone up. Not hard. Oh, also if you want to confirm my story, Starbucks you can check your cameras and see. I came in at 918am Sunday March 24. I also wish I could take back my tip. Moving forward, I urge everybody to tip after you have received your drinks/food. This is just to ensure better customer service and that your drink is made correctly. After all, your coffee isn't cheap. read more

Starbucks - That doesn't look like the normal lavender foam. I don't even taste the floral notes. - Coffee & Tea Near Me - San Jose, California

I don't like giving bad reviews, but I just think it's fair to any person who is thinking of going to this Starbucks. Don't go here unless you have a mobile order. I had to wait in the hot sun because they only allow a couple people in at a time. I waited around 10 minutes which seemed like a long time. It made sense when I went in because the girl making drinks was making a bunch of mobile orders, and also made the drinks for people that ordered after me. I was standing right in front for another ten minutes or so. Can't she see that I have been waiting? Also, I was told to wait outside because there's only 4 people allowed at a time (there were 4 people inside). When I finally came in a couple came in after and there were 5 people. The worker did not tell them to wait outside like me. Not a big deal, but the fact that I had to wait a long time outside AND the couple after me got their order finished before me made it a very aggravating experience. I totally understand if someone ordered a mobile order before me, but I waited patiently outside and inside. Mobile orders can spare a couple minutes if they can comfortably wait in their car or wherever. Also the matcha I ordered was clumpy! Smh. read more

Starbucks - Clumpy matcha - Coffee & Tea Near Me - San Jose, California

Sorry but this place is tragic. The facility is small and does not have a warm or welcoming atmosphere. I did a 360 around the building because the door was not obviously marked. The staff worked sooo slowly. The were processing orders out of turn. People who walked in and ordered after me got the food and drink before me. I had to ask for my food. Batista gave me attitude when I did. read more

Came in this morning and ask them my dumb question of the day. "How come sometimes I ask for a large coffee, I'll get a bigger one or I'll get a really nice smooth one"? She explained it to three different kinds of coffee they had and let me taste each. I guess I'm a light roast kind of guy. These are the sweetest and nicest people I've dealt with in any Starbucks. Be nice And courteous to these ladies, they get up way too early to serve us. They deserve our respect. read more

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Emma was great ! She able to help me with the apt and wish me my bday I was so happy very satisfied

The lobby was empty, and the guy making the drinks was slower than a sloth, and there was one more person on the floor at the register, but there was no one in line and it took them more than 20 minutes and I did not get my drink. do not come here. read more

I've been coming here almost every weekday since November after dropping my child off at school. This Starbucks shares a parking lot with the Fairfield Inn and a few other eateries that aren't open in the morning, so we usually always find a space. They are also next to a gas station, which is very convenient. The store itself is small and not meant to really meet up with people/spend a lot of time there and is usually filled with travelers, which also helps with freeing up parking! I almost always order mobile and they usually have our drinks ready to go every time. No matter how slammed they are, the workers are amazingly resilient, positive, and truly care about the customers. They work hard to get drinks out quickly, the orders right, and even with the app down or through construction, they find a way! In the area, this is my go-to Starbucks every time. (The only time I dont go is if I'm in a rush and cant order ahead.) read more

The sweet lady with the pins on her apron is the only reason for the one star, she's always welcoming and kind! Everyone else is rude, and acts like they hate their job. I live by and come here occasionally, unfortunately for me today (Saturday 1/4 9:40am) two teenagers were working. I ordered and paid on the app, even tipped. No greeting when I walked in, they only spoke with each other and when I said thank you they stared at me weirdly with no response. To make matters worse, my drink tastes like crap! Wish I didn't tip..... read more

Had a thirst I needed to quench while visiting Bay 101 and realized that although they proudly sell Starbuck's coffee, it's just plain ok' drip. Booooooooo!! Luckily for me, there is a Starbucks Coffee right down the street. I kid you not, it was less than a 10 minutes walk [YES, WALKING!!] to reach my destination from the cardroom. I arrived to a good sized crowd kind of lounging and was shocked that there were a few empty tables for me to sit at- that almost never happens!!!! I placed my order for a [Trenta] Mango Passionfruit Refresher & a [Grande] Iced White Mocha with Whip and walked away. The drinks took a bit longer than I anticipated, especially since it was slow. Mind you, I used to be a Starbucks partner so I know what I'm taking about!! Maybe this location is just a lot slower in pace than the one I worked at so whatevs. The refresher came out first and then the iced white mocha. The wm unfortunately came out with the whipped cream but it was a quick fix once I brought it to the barista's attention. No biggie. 3 stars overall because a few patrons before me were given drinks without straws which normally wouldn't be a problem if the condiment area was stocked with this item. Another person had to approach the bar in need of milk which makes me think the milk carafes were probably empty. Last but not least, a few tables needed to be wiped down. There is definitely potential but the employees should work on restocking the condiment bar and doing a sweep of the store more often than not. Just sayin... read more

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Rude employee - non-barista. She was cleaning the exterior windows when I walked up behind her. So as to not startle her, I waited until she knew I was behind her, waiting for her to finish cleaning the windows. She says, "YOU CAN WALK IN!!" rudely, as if she assumed I was expecting her to open the door for me. Heaven forbid, right? But I wasn't. Really. It's par for the course here that all employees don't appear happy. It may be time to move to one of the other five Starbucks on my route to work. read more

This is the most delicious coffees and lates from other countries the flavors is unique I highly recommend for your star and the morning coffee read more

I frequent this location quite often and I've never had a bad experience with them. Firstly, let's discuss new covid rules. From the looks of it they try to maintain policy. Keeping their capacity to just a few people. The staff all wears a mask--covering their noses!! Which is very important, especially when handling other people's food/drinks. It's always pretty spotless in there. Customer service is impeccable. I'm the type to order the same thing day in day out, except when I'm feeling adventurous bc something new on the menu looked interesting enough to try. I always ask the barista taking my order for their honest opinion if they've either tried or liked the new item. And they never hesitate to give me the low down on if I should or shouldn't try it. If on the rare occasion I didn't like the drink as much as I thought, they're always on standby, ready to make me something else. Which I really appreciate. read more

Good service but I pay like $7 for a coffee every day and it just tastes like watered down coffee. I thought it'll change if I just kept going ,but I Might just go to another one nearby that puts a little more effort to make the drinks correctly. read more

This particular location gets busy very quickly, especially during peak morning and mid-day hours. Lines can get very long here, but the staff members always maintain composure when dealing with the most difficult of customers and constantly keep orders moving. Their lobby area always appears very clean and you will regularly see employees wiping tables and picking up trash that needs to be dealt with. They don't always have the greatest merchandise selection, but that could be either because it sells out or shipments do not always provide what they need. All in all, great place for your morning, afternoon or early evening java fix. read more

Starbucks - Seating Area - Coffee & Tea Near Me - San Jose, California

Perfect time t ou get my coffee. No wait, and clean location. The service was 5 stars, so friendly and enjoyable. I would love to go and just work there. read more

Starbucks - Iced Mocha with heavy cream! - Coffee & Tea Near Me - San Jose, California

"Joy"...you need to learn how to open your ears and listen. 6 am...there were no customers....just me and my wife.... I ordered a "Caramel Latte"....got a latte WTF...theres only TWO customers and you cant get the order right!! Holy crap "Joy"!!! read more

Open time says 5:30AM, I got here at 6:30AM & it's closed. I wasn't able to get my morning coffee. So whoever plans to visit this location just know their online hours of business are not accurate. I definitely don't recommend this place due to that inconvenience. I should've read their reviews before heading that way. read more

Worst Starbucks I've ever been to. The person making the drinks had his friends come in and he made their drinks before me even though I had ordered and been waiting for over 15 min.. so rude. And his friends didn't even pay. Never coming back here. read more

Ordered a grande and instead got a venti. When I brought it up to the Starbucks worker he just told me just to take it so I did however they gave me five pumps of vanilla which was waaaay to much. when I asked for them to remake it , they still gave me a venti. I know I shouldn't complain about getting a larger drink , but it kinda messed my whole coffee morning vibe. Sorry Starbucks you only get three stars better luck next time read more

Staff seems average. Not the friendliest, but not unfriendly. There's a decent amount of seating and is pretty average for a sbux. There's a combination for the restrooms and nowhere to plug in any electronics. They have covered up all of the outlets, so this isn't the most inviting place and it's pretty apparent that they don't want people sticking around after they order. There is still good wifi and it was not crowded. Easy to find a seat and not too loud. I came here to get some work done before picking up a colleague at SJC. read more

Starbucks - Coffee & Tea Near Me - San Jose, California

This is the closet Starbucks to work so I come here the most often esp when I need a pick me up. Usually service is pretty fast. And parking in this strip mall can be an issue but in the early morning, it's usually no problem. I once tried to order through their app in advance, and got there to pick it up and they didn't have all the ingredients to make what I wanted so nothing was made and no drink ready to go. Had to pick something else on the spot - not sure if it was more or less than what I wanted. But that seems like a glitch in their app. I feel like I should have been notified in advance. Disappointed. But usually I get an iced tea, or mocha or latte. Nothing super fancy. They make it fine. Place is medium sized and people are usually parked in there, studying or chatting. read more

Always friendly, fast handling orders. Empty parking. Really nice place. Highly recommended.

This Starbucks ran out of napkins. Floors are dirty including tables. I ask for the table to be cleaned and they wiped it with wet towel, and I need to get paper towel from the restroom to wipe the table dry - overall, bad service. read more

Came in to order some coffee, it's been awhile so I was using the "old" drink names. Thankfully Matt was there to help me get the drinks I wanted. Wonderful customer service y'all! read more