The drink is good, especially if you need that extra shot. The extra caramel makes the drink extra sweet if that's something you're looking for. When walking in, the barista always greets you. I mobile ordered so I walked up to the counter in the back and saw my drink ready. Usually they write something on your cup but this time they didn't. Usually it's something like enjoy or have a good day. When walking in today at 11:30am, already the trash was overflowing. There was only two working so maybe they didn't have time to change it? Just gives dirty vibes when the trash is overflowing. The tables looked clean and it's a great place to sit down and do work on your laptop. The only reason I took a star off was because of the trash overflowing and usually I give five stars if they go above and beyond. But overall nice visit. read more

Starbucks - Caramel Macchiato extra caramel - Coffee & Tea Near Me - San Jose, California

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-& good location, limited, seating, order ahead&- Always order the white chocolate. This is the one Starbucks that has never mistakenly giving me a white mocha instead. That definitely stands for something. Right next to the mall, the baristas are quite responsive. Limited seating, so I always order ahead so that I don't have to wait in line. read more

Starbucks - The line should you choose not to order on the app (it goes out the door - Coffee & Tea Near Me - San Jose, California

Cute starbucks in the mall area friendly staff and quick service they make my drinks right and it's always clean in here love this location read more

I can't say enough about our barista, Eric S.! So friendly & personable...he made my early morning coffee & Target run all the better. I need to get his schedule so I can plan accordingly! read more

We visited today, and unfortunately, Tiana(Kiana)'s behavior was rude. After a couple of minutes, she approached us and asked if we intended to place an order, adding that seating was reserved for paying customers only. We found her approach surprising and disappointing, as we had fully planned to order--and did so. However, her attitude left us with a negative impression, and we've decided not to return. read more

The barristas need a triple shot in the morning. They look dead and are lacking in people skills. I have been coming to this place and have moved away since. Looks like nothing has changed. Very impersonal. Never felt welcomed in this particular Starbucks. My order was not right (looks like someone skipped the directions). I asked for extra caramel sauce. I got nothing. I ordered the potato eggs squares. No fork. But my sister got one. Do better pleaae. read more

I recently visited this Starbucks and was extremely disappointed. The moment I walked in, I was hit with a strong, unpleasant odor that smelled like mold. It was overwhelming and made it hard to enjoy my coffee. Cleanliness is a basic expectation for any establishment, and this location clearly failed to meet that standard. PS the new summer drink taste disgusting. Just like yogurt. PASS read more

Starbucks - Coffee & Tea Near Me - San Jose, California

Very upset with the experience I just had at this location. I purposefully left early today to have enough time to get my coffee and breakfast before I have to go to work. I place my mobile order, like I usually do, only to find out they have not opened yet. There are no signs saying they open later and the employees inside don't even bother to look up. The only sign on the door says that they open at 5:30 a.m. I understand the hours may differ because it is New Year's Eve, however on google, the mobile app, and even on yelp the hours all show that they open at 6 a.m. I call to ask why they are not open only to be told that they are not opening until 7 a.m. which I am confused about because no where else does it say this time and the mobile app still let me place my order. The employee did not bother to give any reasoning behind why they are opening at a later time than what it shows everywhere else and was not apologetic at all. He simply said he can make my coffee and not the sandwich but I would have to wait. I told him I could not wait since I start my shift the time they would be open and he had no remorse and did not offer any alternative options. I ended up just leaving without a refund or my items. I have been going to Starbucks for years and I have never had an issue to the point I felt I needed to leave a complaint until now. read more

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I just want to make a complaint for the barista not explaining what this " Custom tea latte" I just asked a water with strawberry inclusion. What makes that a latte? I would pay the usual 80¢ but $6.55??!! for a water with strawberry inclusions. When did this become a standard? That's honestly crazy. read more

Starbucks - a water with strawberry inclusion - Coffee & Tea Near Me - San Jose, California

Quick and fast! No seating but perfect for take out! This drink came out in 2 minutes! read more

Starbucks - Iced passion tango Teavana Shaken Iced Green Tea Lemonade - Coffee & Tea Near Me - San Jose, California

The staff here is so nice! They greet you when you come in. The store is also well air conditioned, unlike the rest of the Westgate mall. Service is fast and the coffee is good read more

Oh yes my local Starbucks near church. I sometimes come here to grab a quick drink during the Sunday lunch hour and it feels good. I have been coming to this particular location ever since my high school years. Some people from my high school even worked at this location themselves as well. Even though seating is now limited in this location, it's still the best place to get some quality drinks. The prices I pay at this Starbuck are very reasonable. I even get better customer service than at any other joints. If you are local to the area, this is one of those "coffee pit stops" that you tend to be at. The service is so great that everyone comes here. I must say it's really true because within a 2 mile radius there are lots of other Starbucks but this place takes the cake in terms of service and speed. read more

I came here to grab coffee at the last minute on a Wednesday. My dentist was down the street and after my appointment, I had to get something that didn't require any chewing lol. It was during lunch time and I needed something to fill my stomach with. I always wanted to try the Honey Almondmilk Cold Brew. I figured now is the time to try it! It wasn't a bad drink. It does have a bitter aftertaste. Also the drink does get watered down pretty quickly. Maybe order with less ice. I made my order through the app. Drink was ready in 10 minutes. Barista was nice and had asked if I wanted a straw with my drink. Of course, having just visited my dentist, I said yes. Usually when Starbucks releases new drinks, I always want to try them out at least once. This drink I would probably have just once. read more

Starbucks - Honey Almondmilk Cold Brew - Coffee & Tea Near Me - San Jose, California

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Love this starbucks in Westgate shopping center. They're so nice and always remember your name. Their staff are great. They always get your orders right and are friendly. I tried the impossible sausage bfst sandwich and it was sooo good. Really really good in fact. I also had the reduced fat Turkey bacon English muffin which is always a fav too. read more

Starbucks - Impossible breakfast sandwich & Reduced-Fat Turkey Bacon Breakfast Sandwich - Coffee & Tea Near Me - San Jose, California

Maddy, their new associate was outstanding. I went there this morning with my 20 something nephews and they super customized 3 medicine ball drinks ( to my irritation!). Maddy delivered all three drinks to perfection with a smile! Will be back soon read more

I rarely write reviews but the staff here are super nice and positive it made my day so much better!! Thank you for the nice service!! read more

Starbucks - Coffee & Tea Near Me - San Jose, California

I just wanted to take the time to write a nice review for the staff I go to school in the same shopping center and I come get my coffee and pasty 3x per week and the staff has always been sweet and nice just always brighten my start f day! I forgot to tell them I wanted to make my coffee hot not cold and they when I asked they made it with out making me feel bad. I appreciate all the staff and their smiles and customer service! read more

Starbucks - Coffee & Tea Near Me - San Jose, California

I've been to this Starbucks twice my entire five years of living in San Jose...both times I've had a crappy experience. The first time I chalked it up to the store being busy but this time no excuse. Early in the morning, Sunday and empty store. The two behind the counter acted like they couldn't be bothered and there's nothing like being Nickel and dimed by a place you drop hundreds of dollars in a month (Starbucks). Anyway...I will not be coming to this Starbucks again. read more

Starbucks - Thumbs down!!! - Coffee & Tea Near Me - San Jose, California

LOCATION: conveniently located in West Gate mall in the middle. Your run of the mill smaller store. STAFF: staff here in the past have been friendly. My most recent trip was fine and no complaints. They didn't ask for my name and called out the type of drink. Seems easier to call out a name, but oh well. DRINK: no complaints about the drinks. Ordered an iced hazelnut latte and it wasn't burnt like some locations taste. read more

Starbucks - Coffee & Tea Near Me - San Jose, California

There's a new Starbucks in town! A little smaller than the typical Starbucks coffee shop because 1) There are no seating areas 2) Its bakery selection is about half of one case 3) This seems to be an add-on for Target! Still, the customer service was great (hope it lasts!) and the baristas were friendly and gave me a dollop of soy milk because I forgot to add it to my drink order. They recently opened (about a week or two ago) and everything was spic and span clean, and they also had other items for sale too. I think this is great placement because you will see it right as soon as you check-out. If you want a cup of joe, this will provide you with the fix without having to venture off to the other side of the Westgate Center to the other nearby Starbucks. Now we can say there is literally a Starbucks on every center in this Center! This is definitely a Starbucks to go to, if you are on the go, after a quick trip to Target. It's right there - it's going to be difficult to resist. Be warned! :) read more

Starbucks - The new Starbucks location in Target - San Jose Westgate Center! - Coffee & Tea Near Me - San Jose, California

Thank you Starbucks employees for making my day special! Love the "You are amazing" sticker on my cup! read more

Starbucks - Coffee & Tea Near Me - San Jose, California

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I really need to give a huge shout out to this incredible human! For the entire hour I've been sitting here enjoying my coffee, he has been blasting the most positive energy into everyone! And the customer is his 1st priority no matter what he was doing before you walked in. From remembering your order when you hit the door, to handing you your food at your table, and of course telling me that I'm perfect... I'm so impressed. And it's all done so gently but with urgency. #newfavoritestarbucks read more

Starbucks - Coffee & Tea Near Me - San Jose, California

Customer service sucks, got my order wrong. Waited 15 minutes people had their drink before me that ordered after me ‍.

Service is quick and friendly. Always stop by when I'm shopping at westgate! I've compare couple Starbucks in this area and this location is as good as Safeway Bollinger. If you are picky about quality stop by this instead of the one with drive thru near McDonald's. read more

good service and food, very nice employees, coquette . They messed up my order then they gave me a bigger size drink also an employee complemented me yay. And they played BTS read more

Amazing staff, super friendly and they are taking all appropriate precautions during COVID. They even have napkins in their front door for us to use to open the door! I was having a really tough day at work and went quickly to this Starbucks for a pick me up, and special shoutout to Vince and the wonderful lady working with him (couldn't see your nametag, sorry!). I accidentally ordered a hot drink and they were so kind and volunteered to remake an iced one for me. Small acts of kindness, but I really needed a pick me up today and they blessed me with a perfectly made PSL. Thank you!! read more

Even though all Starbucks serve bitter coffee, at least this one is cozy, convenient when in the mall and the service is efficient and not unfriendly! I've partaken many times here! read more

The females here are nice however manual or whatever his name is has no positive attitude what so ever! It's at least very cool in here in this hot weather and the bagel came in fast! read more

I will always be a fan of Starbucks. Linda the shift manager was obviously dealing with a lot of customers and a long day, however she still smiled and treated me very well. She got my name right, and was very helpful. Free Wifi, power, clean, comfortable... I will always appreciate Starbucks read more

Always love my Starbucks! The staff was pleasant, especially the new guy that helped me. The tables have wireless charging mats on them for your phones. That's freaking amazing! read more

I have been to this Starbucks at least 50 times and they have never screwed up my order or given me bad tasting drink (like some stores.) The some of the regular employees here are super friendly and now know me by name (despite me not being very chatty.) This store I really small with vey little seating. However it has a large outdoor area in front of the mall entrance which is nice to hang out in when it's nice out... if you can deal with the smokers or are a smoker. Locted next to Barnes and Noble at Westgate Mall. read more

Conveniently located inside the target. Pretty quick service but the lines can get long. It's designed well (even though it is small) and is a great addition to target. Target also prints coupons you can use at this Starbucks so watch out for those when you shop at target. No seating area but it's a great grab and go. Use the target wifi as this Starbucks does not have its one wifi network. Baristas are friendly and the drinks are great. The space is really clean as well. read more

Super friendly baristas! The line here can sometimes be lengthy but it usually moves pretty fast so don't let that deter you. I'm impressed by how easily baristas remember regular customers orders as I'm sure they have so many regulars. This location has a lot of indoor and outdoor seating. It's a nice place to work as they have free wifi and tables. This location is also very clean. read more

Great service. Went in today and ordered drink and they made a mistake. They fixed it right away. Great job.

Ordered my coffee this morning with Zach. Super friendly and awesome! So inspirational that after I ordered my coffee with him, I didn't feel like I needed it anymore! Keep up the good work Customer Service: A++++ read more

Poor service...there are 3 staff in the store and none of them is looking at the line of 11 people waiting to order since they don't want to deal with the hassle of actually serving customers...person at front of the line has been waiting 5 minutes now...when will Starbucks understand that they need to actually out trained staff in the stores who pay attention to customers vs just being fulfillment center... read more

I was order venti size drink，they gave me the straw for grand size. when I asked can u change a straw or change other drinks，they answer there is a milk tea shop nearby，you can ask them for a long straw. WTF？Why I choose Starbuck I can just get a milk tea right？ read more

This is one of my favorite Starbucks stores. It's conveniently located at westgate mall. There isn't much space to sit down, but if you're lucky, you could get a spot. The workers are super friendly, and know what they're doing. They are also flexible with drinks. One time, someone else took my drink, and a barista noticed. He made me a new drink right away! I highly recommend going to this Starbucks!! read more

Nice young man at the cash register. Called me "Ma'm." I really appreciate the respect I get whenever I order a small latté here. It is interesting that a young person is respectful for a three dollar coffee while a dentist who performed a thousand dollar tooth extraction called me "sweetheart." Starbucks must be doing something right. (I am 80 and use a walker) read more

Got my order wrong then forgot about it three times. I had to wait 20mins for one drink.