I like Starbucks coffee. The people who work at this one do exceptional job. Everybody has a really good attitude!

I usually have such a good experience here--the drinks are amazing, and I actually love when they surprise me with something new. BUT today I went at a time I normally don't and asked for a drink to be made the original recipe way, which I've asked for before without an issue. The response I got was honestly shocking. It wasn't even the correction itself--it was the tone and the way it was communicated. I said one sentence and somehow felt like I had personally offended her. I'm a server myself, so I completely understand having an off day, being busy, dealing with difficult customers, etc but honestly it's in the job description. But especially in a tipped/customer-facing job, the way you speak to people matters. You're representing the business, and a simple question shouldn't make someone feel stupid for asking it. Keep in mind I was the only person in line & it looked dead inside... And after all of that, my $10 drink still wasn't made correctly or even mixed I'm not someone who makes a scene, and I really don't ask for much besides basic kindness. This was genuinely the first time I can remember not tipping somewhere in the food/drink industry, which says a lot for me. Hopefully she was just having a bad day, and I genuinely hope the rest of it was better. ‍ read more

I'm usually impressed with Starbucks' hospitality, which is why this experience stood out so much. I work in hospitality myself, and unfortunately, Kris at the drive-thru window was incredibly unwelcoming from start to finish. There was no smile, no thank you, no "anything else I can get for you?"--just a very cold attitude that made even asking for a bag feel like an inconvenience. Her tone over the speaker wasn't welcoming either, and at the window she genuinely seemed bothered to be helping me. I completely understand that everyone has off days, but hospitality is about how you make people feel, and this interaction left a really poor impression. Starbucks is usually much better than this. Do better. read more

Sat 10/17 around 1125am. Waited for several mins in line with only one lady waiting before I got in. There was no one else in the store except the FIVE employees behind the counter providing no counter service. The lady in front of me even looked confused. Not sure how long she was waiting. I decided to leave. Three of them were huddled around a currently note/bill, talking about how they thought it looked odd. I guess at the moment that seemed more important. Idk read more

Uncomfortable seats and why doesn't the barista call out names when he puts up the orders? I had to get up a few times to see if it was my order. Odd I thought. I still love Starbucks but this won't be my regular spot when visiting family here. read more

I've been ordering from this shop for around a year because it's conveniently located one block from my work. My orders often multiple drinks for coworkers are almost always correct. On the rare occasion something goes wrong, the staff is very supportive. read more

Starbucks - Cappuccino - Coffee & Tea Near Me - San Diego, California

Shame on Ya need to do better !!!! Yesterday 5/23 at about 6:45 PM so whoever was on shift that night a girl I asked for a couple of water she says sorry no I'm like excuse me she's like yeah sorry we can't give you a cup of water explain that I am a patient of Starbucks. I already been there twice that day and she's like yeah sorry we can't give you a water. I hope that this is not that the standard behavior from employees from Starbucks. I hope this isn't a policy which she never actually stated she didn't stay if it was because she wanted to charge me she just denied me a cup of water for your employees being paid 25 an hour plus tips and for your drinks not getting cheaper but getting more expensive this behavior when there are so many other coffee shops to go to is absurd not only because I only asked for a cup of water. I wasn't a homeless person I was in my car and clearly being polite and just asking for a glass of water she didn't need to know why I needed the water perhaps I needed to take some medicine perhaps it was just extremely hot that being said the humanity she lacked it again. She didn't explain that if it was a charge or they're not allowed to give out blah blah blah she just denied me a cup of water. Shame on you. You need to do better Starbucks.!!! read more

Joe-you are barrista royalty!!! cortado is my drink! Every other Starbucks has not been able to master this drink but you fine regent, wow! Thank you Vanessa and Annie read more

Starbucks - Pupcup Cortado - Coffee & Tea Near Me - San Diego, California

This has to be the rudest Starbucks staff I have ever dealt with. I'm pretty easy going, always leave my $1 tip per order. I don't expect a lot! But I have had several of the crew here speak to me in a way that really makes it Inwould rather drive an extra 1/2 mile to go to another location!! read more

Starbucks is absolutely incredible!!! Their drinks hit every time! They always have food and drinks that i'm the mood for!!! But the only downside is the drinks that I order are getting a little bit old because i keep ordering the same thing because it is SOO GOOD!!! read more

Starbucks - strawberry açaí w strawberry purée - Coffee & Tea Near Me - San Diego, California

Love their coffee. The staffs there are friendly and care about their customers. Nice place to chill after a long walk.

Don't see reasons that only this Starbucks store does not allow pick up orders with drive thru for delivery services. Even if nobody in line. read more

I was in this Starbuck location few times, The crew was very friendly and the place was very clean. 100% I will go there again!. read more

The sweetest people work here! My car battery died outside the store front, and one of their sweet angels came out unprompted to give me a cup of water because she saw me sitting in the hot sun! thank you for your kindness. It made my day read more

This location is way better than the one in the Vons parking lot. Every time I get amazing service, it has a decent amount space to get work done and this time Chris totally impressed me when he offered to make me a sample latte (sugar cookie almond milk) since he didn't have a personal opinion on it. It was so kind and made such a great impression. Thank you. read more

Starbucks - Coffee & Tea Near Me - San Diego, California

Whoever manages this Starbucks needs to put his employees through a Customer Service training. Today I presented myself and my pound of coffee at one of the 2 registers, waited and finally asked if someone could help me. Ultimately a young man went over to the OTHER register, never acknowledged me or offered an explanation, much less an apology, for the fact that I would have to move to his register in order to ring up my sale. I challenged him on it and still got no apology, just an explanation that it was "his" register. He rang me up, no thank-you, no offer of a receipt. No wonder we use Amazon! read more

Looking for a place to work efficiently, I decided to try the Starbucks on Garnet Avenue. Like other locations, a wide variety of food, merchandise, and drinks were offered. The cashier was very helpful and informed me of the benefits of using the rewards app and even waited for me to register a card so I could earn points for this visit! My order came both promptly and correctly. This Starbucks was clean, quiet, and well air-conditioned. While it was certainly a nice break from the summer heat, I would suggest bringing a sweater if you plan on being here for an extended period of time. The bathroom was relatively clean and much better than the majority of restrooms anywhere on Garnet Avenue. read more

I love how cheerful our barista always is! The egg bites are a good choice for a high protein low carb snack. The atmosphere is nice at this particular one. read more

Let's say the app is hell of a lot more accommodating than the barista that helped. No crazy modifications or anything, all I asked for was him to only put 4 pumps of chai instead of the 6 that come with a venti on an Iced Pumpkin Cream Chai latte. Why argue with what I wanted vs what the recipe says it comes with? Most certainly don't get annoyed and pissy about it. Glad for the girl that was working there that knew her actual job and didn't make a fight about my small order mod. read more

Today there was a homeless individual sleeping right at the window of Starbucks. Called Starbucks to ask them if they could usher them away and give them some help. They said there is nothing they can do. Nothing like feeling unsafe and not helping your community read more

So many issues here. When I pay almost $6 for a drink, I expect the cup to be full. This is the second time this has happened this month. The first time I let it go, but two times is just ridiculous. Not to mention the wildly unfriendly staff there in the AM. No greetings, ask for something and it's like I asked them to carry a boulder up a hill, and take way too long to heat up a dang sandwich. This location needs to get it together. read more

Starbucks - Not even full - Coffee & Tea Near Me - San Diego, California

This is the slowest starbucks ive ever been to. Ive been here twice the last week while staying with a friend. Both times i waited for over 20 minutes before confirming that my drinks hadnt even been started, and had to leave empty handed because i couldnt wait any longer. I told them they could cancel the drinks both times and they seemed totally fine with that. Probably 7-8 employees and no line to order but only saw maybe 7 drinks made in that entire 20 minutes. Seemed like a lot of moving but just nothing getting done. Was trying to suprise my friend before her work twice and instead waited 40 mins, spent $30 and nothing to show for it. Please please go elsewhere. read more

Worst coffee shop, take forever to make a drink, just milk with water, drink wasn't even hot shame on this location

This is a very busy Starbucks and a lot of people hang out here. I stopped in to get some work done and enjoy a venti green iced tea with no sweet and a petite vanilla scone (http://www.yelp.com/biz_photos/starbucks-coffee-san-diego-94?select=ObNzKJmnXcxZNIbZrHWiYA#ObNzKJmnXcxZNIbZrHWiYA). The green tea was refreshing and hit the spot, but I thought they put way to much ice in the teach, which watered it down quicker than I wanted to. The vanilla petite scone was good a came with a nice icing top (http://www.yelp.com/biz_photos/starbucks-coffee-san-diego-94?select=ObNzKJmnXcxZNIbZrHWiYA#D_buItNurn9rrDzTk4i5BA). The scone had a nice crumbly texture inside with a good and mild vanilla flavor (http://www.yelp.com/biz_photos/starbucks-coffee-san-diego-94?select=ObNzKJmnXcxZNIbZrHWiYA#vMCeeah5DZ_C5muiKkRPGw). Always a good dependable scone. Service was okay. The girl at the counter was nice, but the one making the drinks was a good spirits calling out the drinks as she made them. The Starbucks has some seating along the west side of the building and being near the beach, it's nice to sit and watch the sunset during the evenings. read more

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Used to be such a Nice place! Gone down hill, lots of turnover and just bad coffee. Used to be a gem

I came here awhile back to order just a simple cup of water and since ordering through drive through the employee already had an attitude and I got charged $5 for the water, when I assume water at Starbucks is always free?? Bad service read more

Anthony went above and beyond to accommodate all our requests! He gave us lots of water, straws, and even remade our sandwich! Super great experience!! read more

Nice, clean, relatively fast service. (Although, they forgot to warm up and serve my Old Fashioned doughnut. But that happens at literally every Starbucks I go to.) It wasn't that busy and I was able to find a seat right away on a Saturday afternoon. Wish they had an outdoor patio though. Side note: I did notice a few vagabonds (?) loitering outside and one inside if that sort of thing bothers you. Didn't bother me at all but I figure it's worth mentioning. read more

Starbucks - Cutest little golden doodle walked in today. Hands down the best part of my visit. - Coffee & Tea Near Me - San Diego, California

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Worst service ever. Asked for a warm drink because I was going to have to drink it fast and ended up burning my tongue. I went back to let them know and ask for it to be remade warm. You would think after causing me to burn myself they would want to make the moment right, but they proceeded to clear out their entire drive through queue and clean an oven before even starting to work on my drink again. I waited for 10-15 minutes to finally receive my remake. This happened 5 pm on 10/7. read more

Love love LOVE this location!!! I work at a restaurant down the street and I always come here for my caffeine fix. For the last year I've been coming to this branch and it has some of the best customer service I've ever received. Claire is my absolute favorite, she's a light on a gloomy day. She radiates positive energy! Sophia is also really sweet and is a lovely person :) read more

Ordered a cappuccino tasted like steamed milk. Went back after my kids surf lesson and they remade it and still steamed milk. Not sure if the barista knows how to make a cappuccino properly. Would not recommend Starbucks at all. read more

I just got SCOLDED by a barista for the drink I ordered. She began by asking me what I needed all this caffeine for. I told her I had a young child who was in school, but in reality IT WAS NONE OF HER BUSINESS!!! Then she told me how I would just have a spike and an immediate crash and I shouldn't drink that much. Then she asked me how old my child was. When I told her, she just gave me a look. Look, if I wanted to be scolded for how I purchased something, I would go to my mother, not a barista at least 10 years younger than me. If Starbucks wants my business, maybe they should train their employees to keep their mouths shut about what people order!! read more

Had a great Teavana Oprah Tazo Chai Tea Latte -hot. It was a great pick me up. I am always seeming to need caffeine at around 4 pm. This is getting to be a habit lol. It gives me something to keep body and soul together until dinner time. ;) The sweet guy at the drive thru was upbeat, friendly, smiled a lot, and had perfect teeth! He was very nice to look at. :D read more

Evidently at this Starbucks they can't fit venti frappe into a venti cup. I asked the girl, who made my drink in the soy blender to remake so I knew it wasn't soy and not to throw away a fourth of the drink. She starts arguing with me. It's a $5.45 drink. STFU and remake it without throwing away 1/4 of it. It's not about the shots it's because it's too weak in general. Don't argue with me just remake it. Then it was the endless defense to me about why the drink was ok from staff. For $5.45 you should just remake it. Then they put it in s weird cup that squirted all over me when I put the straw in. Not an accident I'm guessing. Too much drama at this Starbucks. Go to a good one. Complete waste of $5.45 And the fun continues: This is the worst Starbucks. They're very rigid and if you try and stray you're punished. I've never had a good experience here. I just got a decaf but I'm tasting it and I'm pretty sure it's not decaf because I recognize the taste. Minimal whipped cream since I asked to not have a lid so the barista could put a mound of whipped cream. I was warned that is against policy and alas I've been schooled not to ask for such a deviation because the whipped cream is below the cup edge. So "don't ask for a deviation because you won't get the result you want. We will make sure of that" Other stores are much better read more

I like this Starbucks drive-thru even though it is smallish and you have to access the drive-thru lane from a grungy alley off Gresham Street. They even share a funky driveway with the next door Carl's Jr. Go figure! This morning I came through later than usual and there was no line! Lucky me! I have had bad luck recently with other Starbucks hassling me about my 7/11 mug and then this past Sunday on my way to church, the Sports Arena drive-thru sold me a cup of coffee loaded with coffee grounds. I am starting to get paranoid, so I was very pleased that this Starbucks had a great cup of Bold coffee-nice and strong! No hassle with my cup, no added coffee grounds! No bad attitude either! Very friendly staff with genuine smiles! Deducted one star for a feeling of this particular location being squished-in. When I have the time, I like to luxuriate with my caffeine, Here it seems like not an option with not a whole lot of room. If you are just trying to get your caffeine fix-this will suffice. Build a second level on with lots of Wi-Fi and a kareoke machine, and I will bump this yelp up to 5 stars! read more

This Starbucks keeps the air conditioning on so high it regularly measures about 50 degree inside. It is painfully uncomfortable. Given the recent arrest of several African American gentlemen merely for existing in your space, I don't think trying to freeze out customers is a good look. I am told they can't do anything. It's 2018. Fix your air conditioning. I'm a gold member of your app. This is a busy Starbucks in a busy area. I get there are a good number of homeless in Pacific Beach. But don't torture your member customers by trying to drive people out by freezing them out. Shame. Other Starbucks don't do this. Shame. Update: It's October 10, almost 5 months after I wrote this review. The door is still broken. When the door doesn't close right, the FREEZING air condition automatically turns on and make the Starbucks an ice box. SAME manager is here, right now, and he knows it. Avoid. Update: they finally fixed the door, but it's still so cold some people wear hoodies inside. Also, there appears to be a man that camps out all day. Take the picture of this guy who is there on two different days. He brings two suitcases, one of which is filled with food. He'll bring an entire rotisserie chicken and sit there and eat it sucking off the bones as you're sitting next to him. Smelly and gross. That's what happened to me yesterday when I went in for my latte. He had a heap of chicken bones and was sucking them then licking his lips, then taking a snot rag blowing his nose, then wiping it down to his lips and using the same snot rag as a napkin, then using the snot rag napkin to clean his hands, and he put it on the edge of the table right next to me. I came in today for another latte, because I'm a gold member, and he was completely taken over a section. He had bottles of sauce laid on the table, Took out some hamburger patties and laid them on the table, then started pouring some sort of green sauce from a bottle on them, and eating them with his bare hands. Then he would take the bottle of sauce and instead of cleaning it off with a napkin, he wrapped his lips around it and then licked the neck of the bottle up and down. Then he took the snot rag from yesterday, the same exact one, and blew his nose, then dragging the snot covered rag to his mouth and used it as a napkin full of snot, and then cleaned just fingers with the greasy snotty rag! NEW EDIT: I walked in for my evening latte and the guy who apparently lives and camps at Starbucks was there again. As I waited for my latte, this time I'd had it. HE BLEW HIS NOSE INTO HIS PALM AND WAS LAPPING THE SNOT UP OFF OF HIS PALM. BYE BYE STARBUCKS read more

Starbucks - Coffee & Tea Near Me - San Diego, California

Coffee is good, most of the staff are cool, except for Chris. He's pretty fragile and very easily upset. Seems a lot of people have bad experiences with him, but this Starbucks is great otherwise. read more

This Starbucks is pretty convenient especially with the drive-thru! On my recent trip this morning I opted for a Venti Iced Latte with Chai syrup which was perfectly made. They have great service and get you in and out fairly quick. The service here is also fab so overall a great option for your coffee fix in PB!~ read more

If you wanna spend more than 5 minutes at this Starbucks, then don't forget to bring your winter sweater, winter coat and your beanie. No kidding. Inside here is freezing cold. Winter or summer doesn't matter their ac is fixed on 50 or maybe even fewer. It is so uncomfortable to sit or hang out there. Other than this, they are fast, and drinks/foods are most of the time is correct. They are open for 24 hours, which is a plus. But, I prefer to order through mobile, go in and grab it and definitely leave as soon as possible. And whenever I need to sit and study or eat I to go to other coffee shops or other Starbucks just because of their a/c temperature. They are probably losing many customers just because of their a/c management. read more

I put in a mobile order for an iced matcha latté with oat milk because I am severely lactose intolerant. The product I received had remnants of milk in it because I was sick to my stomach for two days now. The supplies they "wash" to mix and make the drinks are not thoroughly washed. There was absolutely no reason for myself to become sick and rush to the restroom all day long. Hence why I substituted milk with oat milk. I paid EXTRA to avoid dairy and still had hints of dairy in my drink. I could not stomach any foods and was beyond drained out from this. The size of my drink wasn't even big! That's the sad part. Please tell your employees to be more mindful when washing the materials because people with food allergies can still be affected. read more