You know I don't think I could ever say enough kind things about the staff that works at this location. I stop here many mornings during my walk and EVERY SINGLE TIME every person in there is kind, attentive, and acknowledges you as soon as you walk in. This isn't about the coffee, or the food, or how clean the store is... this is specifically about the beautiful souls that work behind the counter! Not to mention, they are kind enough to remember my name even though my order is so plain! That's the kind of thing that just makes your mornings. Awesome job university team. You guys are truly the best read more

Peet's Coffee - Mixed Berry Scone & Black Iced Tea with almond milk - Coffee & Tea Near Me - San Diego, California

I will preface this review by acknowledging I'm a loud talker. With that being said, NEVER have I ever had a shift supervisor come up to me during a work phone call, tap on my shoulder, and ask me to not be so loud. Supervisors name is Charmaine. She literally said we need to respect all the other people around us. I politely asked her we are in a coffee shop, right? There's people talking, coffee, grinding machine, machines, putting off noise, people, laughing all of the above. Definitely never going back here again. read more

New baked goods! Like everyone else at this moment, I'm slightly obsessed with pistachio. They changed their bakery recently and now they have pistachio and almond queen croissant (I don't know why it's a queen). Don't be fooled by the dry appearance, it's actually soft and flaky like how croissants are supposed to be and the pistachio in the middle is a delight! The barista who took my order said that she likes it warmed up better but I prefer my pastries cold. read more

Peet's Coffee - Pistachio and almond queen croissant - Coffee & Tea Near Me - San Diego, California

This Peet's location is in a very walkable area. There is plenty of seating inside and outdoors. The service was great, really friendly. I had a very delicious caramel macchiato, and I liked that they verified what kind of milk I wanted in it. read more

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Love Peet's! Had a hankering for some croissants this morning and they were so delicious and crispy. Service is always friendly and so is the vibe! read more

Peet's Coffee - Chocolate Croissant and Butter Croissant - Coffee & Tea Near Me - San Diego, California

Stopped in for an iced tea and was greeted very happily. Tea was made fast and it was good. The atmosphere was comfortable. A nice place to hang for a few. read more

Peet's Coffee - Coffee & Tea Near Me - San Diego, California

Always a plus to be able to find a Peets. I am a faithful imbiber of their coffee. Doesn't matter how warm the day is, my coffee order is always hot. read more

We came across Peet's at mile 4 of our 7-mile urban hike through suburban San Diego (!) and it was at just the right time for a nice iced decaf oat milk latte. Served with a smile and the passcode to the pretty clean bathroom which was also needed at that time. Went to Bread & Cie next door to get some pastries to go with the iced coffees and it was the perfect refreshment break before we finished our hike back to Balboa Park. read more

Peet's Coffee never disappoints! I can always count on my drinks to be perfect every time! The service is top notch. The staff are friendly and always helpful. They always have excellent suggestions when you are questioning what you want to drink or eat. Give them an idea as to what you like and they come up with delicious items for you to try! The patio is dog friendly. I enjoy knowing the place will be clean and my dogs are safe. The interior is impeccably organized. The place would be a great place to study if going to school. I have done so in the past. Come and enjoy a fantastic cup of coffee or espresso based drink. You cannot go wrong! Life's too short to not enjoy your coffee! read more

Great customer service, really good coffee and my transaction happened quickly, which was a plus since I didn't wanna be late for an appointment. read more

I had a very upsetting experience at this location. While I was there, an older Mexican man was just walking outside when I heard the manager and two employees make very disrespectful and discriminatory comments about him, calling him "wetback" and "frijolero." Hearing staff use those kinds of slurs was shocking and completely unacceptable. Because of that, I went outside and asked the man if he wanted something to eat. I then went back inside and placed an order for him. When the cashier asked if it was for here or to go, I explained that it was to go and that the man outside would pick it up, and that I would pay for it. After I said that, the cashier gave me a dirty look and started talking to another employee next to her. They both then went to the manager, and all three of them were looking at me in a very uncomfortable and judgmental way. When the manager came to the counter, she just stood there staring at me before asking if I needed help. I told her I had already placed the order, and she responded that the man couldn't come inside and would have to take the food outside. The entire interaction felt rude, disrespectful, and discriminatory. The man outside wasn't causing any problems, and there was nothing wrong with his appearance or behavior. It really seemed like the staff were judging and discriminating against him. I had to leave for work, so I don't even know if they ended up giving him the food I paid for. No one should be treated that way. I hope the management takes this seriously because everyone deserves to be treated with respect. read more

AMBIANCE Peet's in Hillcrest is a clean, spacious, and naturally lit coffee and tea shop. There's plenty of indoor and outdoor seating. The parking lot was filled in on my visit, and is free as a patron for the first hour. DRINK 5/5 Black Tie: deliciously strong cold brew infused with chicory syrup and a splash of milk and cream. I added more milk from the self serve area. SERVICE Staff were amicable, attentive, and friendly Tip: beware of parking in the adjacent parking lot which does not have the same rules for patrons. read more

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Great location with a decently sized parking lot with 60 minutes free while inside. Plenty of indoor and patio seating and a community vibe. There are usually both groups and people working on a laptop inside. I love the Black Tie and am still dreaming about the holiday sausage waffle breakfast sandwich that's gone now. I always order ahead on the app but the staff always says hi. Prices are a bit cheaper than Starbucks and quite frankly the coffee is better. read more

Peet's Coffee - Exterior of Peet's - Coffee & Tea Near Me - San Diego, California

Shift manager is a rude nightmare. She interrupted me while I was on an important call to tell me my foot tapping was annoying.

Just like the gentleman below, Adam, the shift supervisor approached me while i was on a very important call to tell me that i was tapping my foot against the counter support pole and that it was annoying. I have been coming to this Peet's for many many years, but will no longer be coming back. read more

Coffee was a necessity for the morning of my brother's wedding. I called ahead to confirm pricing and serving size for the to go carafe hoping there was enough for our wedding party and vendors. For about $32, the to go carafe energized a party of 10 to get through our very busy day! Thank you Jacob for your polite and professional demeanor answering my panicked call at 6:30am searching for coffee! read more

Peet's Coffee - Coffee & Tea Near Me - San Diego, California

Drove to Peet's coffee. Could not find any parking available. Left. I'm sure the food and service are on par with other Peets. Just can't tell if I can't make it into the store. read more

Loved the coffee. The holiday spiced latte super delicious. Got the plant based sandwich and I wasn't a fan. The "sausage" tasted exactly like the little sizzler sausage links that you can buy it McDonald's sausage patties. (I never did like them) that flavor combo is just something I don't like. My boyfriend on the other hand liked it. I'd be back. And maybe try a different sandwich The service was beyond excellent. I truely wish Yelp allowed half stars. Cause 4 just doesn't seem quite right but a three seems a little harsh for the experience and coffee. read more

Peet's Coffee - Plant based sandwich - Coffee & Tea Near Me - San Diego, California

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The drinks themselves are pretty standard when ordering from Peet's, but the service can be hit or miss. The employee who took my order had very long, decorated nails, which caused her to repeatedly mistype and re-enter the order, leading to an unnecessary delay. Her demeanor came across as blunt and rude, and despite repeating my order three times, she didn't pay close attention and ultimately got it wrong. read more

this is the worst Peets coffee I have ever been to. They make you stand around and wait forever for a cup of already-brewed coffee. They literally only have to turn around. take one step, pull the nozzle and fill the cup. And for some reason it takes 5 to 7 minutes to do. I think they should fire the manager here because she hires only in competent and uncaring employees read more

Asked for a water cup, then the female employee asked if we wanted split our drink, to which we said no. Then she said, "oh I didn't know if you wanted water in the cup" and then handed us an empty cup. When we then clarified that we in fact did want water in the WATER cup, she rudely said, "oh so you did want water?" To which we said yes please. When she handed us the water cup she rolled her eyes and did not respond when we said thank you. As we were leaving, we could hear her making fun of us (my boyf and I) with her male coworker, right in front of us. Please keep in mind, we asked for one small cold brew and one water cup. We tipped, waited about 5 minutes for her to serve us despite no line, and she could not have been ruder. Fingers crossed she was having a bad day and isn't truly like this to everybody, but quite literally the weirdest (and dumbest) experience I have had a coffee shop, much less a Peet's. Still love Peets, and I hope that woman has a better day. read more

Peet's Coffee - Cold brew and the most complicated cup of water - Coffee & Tea Near Me - San Diego, California

Why do I even review Peets? Each location is a five star experience for me. I should just copy and paste my Peets reviews. But here we go: As usual...staff were wonderful, baked goods were delicious (with vegan options!!!), the latte was lovely, and I thoroughly enjoyed the experience from start to finish. There are items available for purchase: coffee, tea, mugs, t shirts, caps, etc. There was lot parking. The store was spotless. There was indoor and outdoor seating. Peets, I *heart* you. read more

Peet's Coffee - Vegan Lemon Scone and Horchata Latte with oat milk. Perfect. - Coffee & Tea Near Me - San Diego, California

As with other Peet's coffee outlets, this location was clean, plenty of parking in back and friendly service. Keep in mind, I luv my Peet's bean. In fact, it's grounded fresh every morning at mi casa. However, I do have a wish. I wish they offered lactose free dairy. While I do gulp the caramel macchiato over ice with complete abandon, I do suffer later on. Ok, whatever. I'm not stopping. Have a safe day! read more

Peet's Coffee - Relaxing outside with my CM over ice. :) - Coffee & Tea Near Me - San Diego, California

My first time ever having Pete's coffee at a Pete's coffee shop I highly recommend it especially the one in Hillcrest. They are very fast and quick. I'm getting your order out to you pretty quick. read more

The service is always good - staff is friendly, and it's a nice indoor and outdoor atmosphere.

First time checking out this specific peets location but so happy I did! The employees are super friendly and welcoming, also very helpful. It's very clean inside and has a little patio area as well. I originally was only going to grab a quick hazelnut latte to start my day and notice they had a vegan bagel sandwich! It's the Everything Plant Based Bagel and it was soooo good. I added siracha at home and or completed the meal. I am so happy peets is offering a plant based breakfast option! Their lattes, per usual, were great. We did ask for half the sweetness because the barista said it was a little too sweet. Of course per usual, the parking sucks especially because it's in a heavily trafficked area. read more

Peet's Coffee - Hazelnut Oat Latte @ everything plant based bagel - Coffee & Tea Near Me - San Diego, California

The sausage Breakfast bagel was warmed up perfectly, and was very delicious. The vanilla latte is on par. The service at 7 o'clock on a Sunday morning it's extremely good the staff are very personable. Pete's is a clean, well lit, nice ambience, coffee shop. read more

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Everything is amazing with the coffee. It's honestly my favorite place to get coffee. My problem arises when I place DoorDash orders. When I'm there obviously it's my job to grab a straw. But if I'm ordering a coffee and requesting straws, I should receive one in my bag. PLEASE READ THE TICKETS BETTER. Someone can already be having a bad day then you forget our straw! Baby the day bout to go bad to worse read more

This is a great coffee shop with amazing coffee and snacks! I stopped in the other day before an appointment, I was so pleased to see they were very much in compliance with all the rules to keep customers and staff safe. One dedicated entry door One dedicated exit door Social distancing enforcement in line Social distancing enforcement at seating No cash, plastic only Face masks required Contactless delivery of food No inside dinning Oh and it's yummmmmy!!! I got a lovely table in the sun, was able to squeeze a few minutes of reading in while enjoying my coffee. In San Diego we are blessed to have outside dinning already. Stop by, get your coffee on, get your happy on. read more

I'm biased with Peet's because I love a cup of really strong coffee and they deliver. If you don't like dark roast coffee stay clear. If you do, this place is for you! It's nice to be able to order drip coffee and be really satisfied, something I can't say for Starbucks because it always tastes burnt. They have a lot of similar options to Starbucks but the quality is much better, for example I love their cappuccinos but would never order that from a Starbucks (I'll stick to the almond milk lattes there). read more

Best coffee. Starbucks doesn't stand a chance. Just a bit better than Blue Bottle but not as $$$&. Lovely staff who seem to be veterans, so the workplace must be excellent for them. read more

For its coffees, teas, and baked goods, Peet's merits 5 stars, but I had a disappointing experience here a few moments ago. My small dog is 14, cannot walk, and I push her to our daily coffee outings. No other cafe minds me bringing her in to order, then going back outside EXCEPT this Peet's. Before I could even place my order, the woman barista gave me an unfriendly stare and asked, "Is your dog a service dog?" I explained her age and condition and that I merely wanted to order to take it outside. Again she said my dog couldn't be inside and continued the stare. Then she turned to another barista, who seemed to grudgingly ok it. Really? This kind of reaction in uptown where there are almost as many dogs as people? I found the entire incident very anti social. Perhaps some training in how to welcome your customers instead of challenging them is in order. read more

Ordered a drink: 20 mins later, no drink. Asked for it and barista said no don't see an order. But there's a charge on my credit card. Asked for a refund: sorry we can't refund the full Amount, we can't refund tips. SMH. Manager, please contact me and give me that refund. read more

Peet's Coffee - The charge on my credit card. - Coffee & Tea Near Me - San Diego, California

My fav location is the one in Hillcrest. Attentive staff and very good coffee. Wish they had bigger selection of bakery items read more

I just walked out of the cafe in Hillcrest after getting horrible service with a side of snark from Andrew. I went in to buy beans, was surprised to find that the bean bar has been removed. After a conversation with a barista, she told me the packaged beans were ,"buy one get one free", but it rang up much more expensive. Andrew came over and told me it was actually buy one get one 30% off, and told me "we are very clear about that". I told him that the woman next to him had literally just told me something else, he got very snarky and said "is there anything you need, because the people behind you have been waiting a long time". I told him I needed better service and left empty handed. A foul, snarky, unprofessional "manager". I am a Peets subscriber and will be canceling my subscription. read more

Although I have already reviewed a Peets location before, I think this Peets deserves its own review. I come here pretty much every day because I work next door, so they know me by name, they know my order (by the way, Peet's chai latte is the best, and I have had chai lattes in LOTS of other places), and they are always incredibly pleasant and kind. Nico, Maya... they always welcome me with a smile. And shoutout to Andrew for making the best foam ever, hahaha! read more

I was there today, 9/17/2021 at 1:45 PM. My order was one Caramel Frappuccino and one dark chocolate almond milk mocha size large. The person at the register was nice at first however took the time to cancel my order when I asked for coconut syrup to be added. In doing this he/they also changed the milk to 2%. upon realizing this, I took said coffee and gave it away to the receptionist at my doctors office and returned to purchase a new mocha with the correct milk as I am lactose intolerant. Upon going in to order a second time with the same Super Skinny Barista, I spoke up as to clearly say "I would like, AN ICED DARK CHOCOLATE MOCHA MADE WITH ALMOND MILK NO WHIP CREME AND 4 PUMPS OF COCONUT SYRUP." to which he replied "are you sure?, you know there's a bunch of simple syrup and chocolate in there already?" I asked him to please take out the simple syrup. I normally would not have a problem but they way his tone was and how he looked at me was unacceptable. Yes, I am a heavy person, but I'm still a customer, The way he looked at me and how he asked if i was sure, just made it seem like he was calling me fat. I have never felt as low as that person made me feel over a coffee... please teach your employees to be nicer. that's all i ask. I paid for my second coffee in full not mentioning that the first was incorrect. I did not yell or make a scene but the way i felt after leaving was not how i wanted to feel. read more

4 stars is not enough. This is a 5 star establishment. I am always treated well here and the staff is so kind to me. The coffee is always good. The only reason they may lose me as a customer is those French Presses in the show room. I may purchase one and start making Coffee for myself and my housemate at home. Other than that I love the exterior seating and atmosphere. (: read more

Short and sweet. They are always closed. Or they close the door with time the chickens go sleep. Stay open longer, or close the business. On tje weekends people stay up till midnight and past, love to have coffee. But I feel since this is their business their don't care about customers who love hot coffee late evening. I don't like Starbucks. So the only options is going to Coffee Beans. Their coffee is better anyway. read more

Peet's Coffee - Pete's Coffe outoord when is open lol ... - Coffee & Tea Near Me - San Diego, California

The food and drinks are generally good. Convenient location right in the heart of Hillcrest. Unfortunately they have shortened their hours since the lockdown and have not extended them since the reopening, so they close at 5pm these days. One major negative is the restroom - it stank of what seems like sewer gas before the lockdown a year and a half ago, and it still stinks today. If there's some structural issue, it needs to be fixed by the landlord. read more