The service was fast and the staff were so helpful and kind! The place was very clean and it felt like the customers were treated as family.

I went at 6 o'clock to order a and a breakfast sandwich for the first time in a long time since I'm now . This is the worst cup of coffee in 25+ years I've ever received from any Starbucks I have visited throughout the US. All because I chose not to tip when I paid for my coffee. The young lady at the window let other staff members know and the looks exchange told me they were unhappy. I didn't expect to get two day old burnt coffee in my cup. I may not be what happened, but that's what this coffee taste like and to spend $10 for a coffee and a breakfast sandwich is expensive when you're retired, but uncalled for because the staff is unhappy. read more

Went through the drive-through with a mobile order. Super quick service, tasty options, great service. read more

Starbucks - Coffee & Tea Near Me - San Antonio, Texas

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Person working the register goes to sit down between customers. There was noticeable housecleaning that could've been done, instead of being on a cell phone. Lots of ice in cold brew. Actually it's probably too much since the actual coffee sits before the top ice level. Patio area is nice but loud due to busy Walzem. read more

Starbucks - that's a lot of ice. Goes above the actual coffee. - Coffee & Tea Near Me - San Antonio, Texas

This is my favorite place to come to, I love the staff that works here and the place is always clean and I always get a good morning or a hi when I walk in They never mess up my drink orders and it's because of the girls at the cash register I learned about the app and all the good things that come with it The food is delish, I've even come when it's been Hella busy and the teamwork is awesome. read more

Worse starbucks location in San Antonio. In the morning traffic is terrible. The location of the drive thru is in such a bad spot when its packed you cant even drive in the parking lot because cars block it. Came here a month ago to order crispy grilled cheese on a sourdough and still until this day its not available. What a joke. This location is trash. Ill rate it two stars because starbucks is good just not at this location. read more

Starbucks - a hand pointing at a starbucks coffee sign - Coffee & Tea Near Me - San Antonio, Texas

When I normally come in with the regular sweet faces that I always see, they're very nice helpful and understanding and I'm a very nice person and I rarely ever make negative reviews it's just this threw me off on how I couldn't just pay for the water but had to buy an extra item in the place of this I hope they fix this ridiculous policy and just charge for the water I'm not about to waste money on something I don't want that's why I told them to just keep the popcorn for themselves or just make someone else's day with a free one but they continuously told me to take it when I said no multiple times now when I came in it was completely empty and also are they going to have to kick people out to now!! just for trying to study here if so just lock the door and strictly just have it as a drive thru if we can't just come in and do our business what's the point having "welcome come inside" when you're not exactly welcomed in anymore?? UPDATEEEE!!!!! so now they told me their new policy is if u want a water you have to get an item with it. My friends even told me that now if you're gonna try and do homework there you absolutely have to get something and I thought it was a joke till she told me the ridiculous policy. might as well just stay as a drive thru then have an open walk in to the cafe for people to stay and study or do important things. Now with this new policy makes you feel like you're not even wanted there. Heres the receipt of the popcorn I had to buy instead of paying for the water read more

Starbucks - Coffee & Tea Near Me - San Antonio, Texas

Clean, aesthetically pleasing atmosphere, quiet enough to get studying/work done, exceptional customer service when ordering (friendly, warm), professional service (provided with dine-in cup and plate at pick-up) read more

Starbucks has wifi, a bathroom, heat/AC, tables--and a hot cup of tea. This location is a convenient stop when I have work in the Windcrest area. There is a covered patio out front. It appears that most of their business is from the drive through; ordering on the mobile app speeds things up when you are walking in. read more

Starbucks - Tall hot tea at Starbucks - Coffee & Tea Near Me - San Antonio, Texas

This place isn't bad, and I'm not sure if going through the drive-thru actually exasperates this, but my order is never right 100%. I honestly wouldn't even mind a temporary wait, just to have everything come out as I asked it to be. It never tastes terrible, but I've had the wrong mix in my cold brew twice, or someone isn't cleaning out the cups that they blend it in. I'm not big on mint, so it alarmed me to have my white mocha macadamia cold brew produce a peppermint aftertaste twice. read more

Do not stop here if you're in a hurry. This location is always packed. The parking lot is super small so the line easily wraps around the building. If you get down to order instead, only park near the entrance if you plan on staying long as the drive-thru line will block you in. A few times here and only 4 workers and poor things look overworked and understaffed. Be patient for this location. read more

I went to Starbucks on walzem road this morning to get me a cup of coffee to take with me to church. The speed of service wasn't bad. But this is exactly how my cup of coffee was handed to me. They gave me this cup of coffee looking exactly like this without caring obviously. If they had cared about what they were giving their customers they would not have handed me a cup looking like this. No customer at this location or any location or at any restaurant should be handed a cup of coffee looking like this read more

Starbucks - a hand holding a cup of coffee - Coffee & Tea Near Me - San Antonio, Texas

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Went here once and probably never again . It was pretty crowded and the wait time was extraordinary long . I expected the drink to taste like how I usually ordered it but there's something with this Starbucks on how they made it . Will probably not be coming to this Starbucks ever again . read more

The picture below is a caramel crunch frappucino, it is one of my favorite drinks. However, many times when I order this drink it is simply blended ice coffee with whipped cream. Today was different, the consistency of the drink was perfect, it had a great balance of caramel, and overall tasted well. I wish they would make this drink like this everytime!! read more

Starbucks - This is a caramel crunch frappucino, - Coffee & Tea Near Me - San Antonio, Texas

Unbelievably lousy customer service! I ordered ahead with the app so the food would be ready when I arrived. I arrive 5-7 mins later; walk in. Barista asks my name, then looks at incoming orders, tears mine off the printer and sheepishly claims, "It just came through." I wait, and wait. They finally give me three of the four items on my order. I point out that I'm an item short. The guy cooking sandwiches says he hasn't a clue what happened to that fourth one, but he'll cook it again. After fumbling around for what seems like forever, he tosses another sandwich in the oven. Then he gets distracted and walks away. When the sandwich is finished, one of the drive-thru people bags it, picks it up, and carries it to the drive-thru window. Four or five minutes later, Sandwich guy finally wakes up, realizes I'm still waiting. (Some ten minutes have elapsed by now.) He frantically looks for and finally locates the sandwich, which by now has reverted to near room temperature, and without a word of apology, fairly flings it at me. When I get to my car and open the bag, the pieces of the sandwich have separated, the cheese is melted on the inside of the bag, and it's basically inedible. When I return it, I am met with scorn. Not an apology or an offer to compensate me for the inconvenience--just snippy and overt contempt. I'll never go here again. Oh, and the coffee they gave me was tepid, too. read more

Starbucks - a person holding a cup of coffee - Coffee & Tea Near Me - San Antonio, Texas

Fast and efficient as drive thru service is very good today... not everyday is the same but today it was fast and efficient!! Bravo read more

Undoubtedly the worst Starbucks in all of San Antonio, possibly in all of Texas. I always get my order delivered and they consistently forget my items. I think out of the 15 times I've ordered , I've gotten my full complete order once, maybe twice. I've given this store so many chances but they're constantly falling short. Once or twice I get, but every time? Trash. read more

I went after 3pm and got a great happy hour deal on a toffee nut frappe. I only spent $2 and change for a grande size. So you can't beat that! The only issue I saw was the drive through lane looked cluttered with trash. So hopefully they keep the inside clean. But that never leaves a good impression. Customer service was super friendly and the order came out correct and delicious! read more

Starbucks in Windcrest is a wonderful little get away to enjoy tea or coffee. It's the best Starbucks store in town. It's because they have the best staff and the biggest smiles. They will make you feel special. Having a bad day go see Ene, Tiffany , Sirene, or Joe and you will enjoy your drink and your day will instantly turn around. Ene gets happy knowing you enjoyed your drink. Tiffany is super nice and friendly. Joe is really really nice. Best baristas in town. Come see for yourselves. Happy New Year! read more

Probably the slowest Starbucks I have been too! Expect to wait 30 mins just for one drink.

This location is crazy busy since is right next to the freeway, we tried to avoid the drive through because they had a long line decided to go in only one person ahead of me not bad but even then we waited more than 15 min to get our drinks. read more

Starbucks - a hand holding a chocolate covered lollipop in front of a starbucks sign - Coffee & Tea Near Me - San Antonio, Texas

The dirtiest and slowest Starbucks I've ever been to. Skip this one for your sanity. The bathroom is completely filthy and the staff doesn't care about the trash left on the counters nor prompt customer service. read more

Starbucks - Dirty and unkept - Coffee & Tea Near Me - San Antonio, Texas

I love my tea at the Starbucks Walzem location because of the wonderful employees. I love the friendly atmosphere here. We go everyday. Sirene , Eni, and Ethan sure warmed our hearts and our bodies tonight (cold night). We keep going and we haven't had a mediocre experience...they have all been exceptional. Thanks team. We really appreciate you. We always leave with a smile on our face. read more

Waited 22 minutes for one beverage. There was ONE other person in the store waiting on a drink. Drive thru was not busy at all. I consider myself patient as I have also worked in the food service & if can be tough to keep up and deal with customers so but it's just pure laziness at this store. No sense of urgency, no sense of customer satisfaction. No one at this location seems to care about customers at all. Do not waste your time nor money. Go somewhere, anywhere else. read more

Brace yourself for a long line. I have never gone here and not waited at least 5-10 minutes in the drive through and even sometimes up to 20 minutes. BUT if you prepare yourself for a wait it's not a big deal (listen to a podcast or some good music and roll the windows down and just enjoy it). The parking lot is small so honestly it does get a little chaotic and stressful when the cars are lined up really far from the drive through but that's how you know it's good! People don't wait a long time for something that's not awesome. Delicious, customizable drinks, easy to use app and what's special about this location is the staff is always so friendly. They are patient with me when I forgot to pull up the app or I have to think about my order and they are always smiling. Definitely a great place to stop by for a midday pick me up with happy people and tasty drinks! read more

The times I have coffee here, I only been one bum/homeless lingering. What I like about this location is the outside extension, I love it more in the winter. When it's best to have coffee sitting in the cold. The staff are very friendly. read more

Extremely slow service. 5 cars ahead of us in the drive-thru took over 15 minutes plus a nearly 5 minute wait once we were at the receiving window. UPDATE: went back against my better judgement and was rewarded with a hair in my drink. GO ANYWHERE BUT HERE! read more

Mhew! Typical Starbucks with ample seating and over priced beverages but heck it's Starbucks and we from NYC love our Starbucks!

Came in here last night and it was the worst experience I have ever had at any Starbucks. We ordered three drinks at 7:15 and there were four employees. One on the drive through and three hanging around. The girl who took our order seemed super Inconvenienced but I figure hey everybody has a bad day. We sit down at a table to wait and it becomes 7:39 and there are maybe 6 other people in the cafe and only one had received their drinks. One of the employees was cleaning on of the coffee machines but no one could be bothered to make a hot drink yet somehow the cars in the drive through were getting service. We had somewhere to be at 8 and didn't expect to wait over 30 minutes for a drink and we were told it would be about another 10 minute wait for our drinks. We left without the drinks we paid for and it was a horrible experience read more

My Five star review is only for the barista named Gracie. She made the best tasting Iced Carmel Macchiato I have ever had from a Starbucks. I was with my husband and tasted his, and it was that good my husband wanted to go back and find out who made it. I ended up ordering the same thing. Now, for my husband to go back to find out who made it it big because he NEVER does that. Gracie made me one and it was JUST as good!... Drinks should always taste the same across the board, but sometimes that's not the case. But Gracie knows how to make a great Macchiato and was super friendly. Thanks again! read more

Starbucks - Thank you Brandis! - Coffee & Tea Near Me - San Antonio, Texas

Gross, gross, gross bathrooms! me: "I took a picture of how dirty the bathroom was." Fiancé: "Yeah, I cleaned up pee in the guys' bathroom." Starbucks, you're a go-to spot for a refreshments and restrooms on the trip to Corpus from Austin. But this location DEFINITELY disappoints. read more

Starbucks - Super dirty bathroom! Up your game, Starbucks! - Coffee & Tea Near Me - San Antonio, Texas

Do NOT go inside to order. 24 cars Were serviced thru window between my simple order was made. Took 24 minutes to get my latte inside.

I don't know what the deal is but every time I order a "caramel white mocha" I have trouble. It's like this drink is just such a foreign concept to these baristas that they feel the need to correct me. I repeat my order several times even rewording it to exactly what I want "I'd like a white chocolate mocha with caramel syrup added" and still they get it wrong. It's busy when I got but has a great atmosphere, I just feel like it's easier to get drugs across the border than it is to get a caramel white chocolate mocha at this Starbucks read more

Order a venti this how much was missing. Didn't notice until I got home. I never have problems with Starbucks. read more

Starbucks - White Chocolate Mocha - Coffee & Tea Near Me - San Antonio, Texas

Service was just not good - we ordered food and they forgot utensils. Took a while to get their attention (although we were the ONLY people there). I'm not a huge fan of starbucks in general, but this one was extra bad. read more

Completely irritated and over this location. A week ago I tried to order through the drive-through and the drive-through was closed but there was no sign three days after that I tried to come and order in the store and the store completely was closed at 2 o'clock in the afternoon even though there were several people standing outside trying to get in and get their pre-order drinks. This morning I try to order my drink through the app for this location and they're not taking online orders but the drive-through is open online.....Online it looks like they're only open until 1 PM??? I called the store to get clarification since it's close to my home and the manager was rude exhausted and disrespectful can't tell you how the drinks are because I have an even been able to order yet read more

Elizabeth was so patient and helpful when my husband and I came thru the drive-thru. The only reason why I withheld the one star is because the intercom was crackling and it was frustrating trying to help the barista understand our order but Elizabeth made our experience enjoyable and memorable with her personability, patience, humor, and clarity. Thank you Elizabeth! read more

This is my go-to Starbucks! I absolutely love this Starbucks location. The staff is very friendly. I've made several friends here. The manager is awesome! Everybody is just so nice. Also, the wait times are usually short. Whether you go through the drive thru or through the inside it doesn't take too long to get your order. Every single time I've ordered, it always comes out just right. If I get coffee, it's good. If I get a muffin or a cheese danish, it's good. They get it right here! I will continue to go to this Starbucks and definitely recommend it to others! Cheers! read more

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I have been to this location a few times before, but today I was helped out by Justus and received amazing customer service! When I got to the window one of my drinks was actually made incorrectly and missing the cold foam I requested to add to it, without hesitation Justus took responsibility with a smile and remade my drink immediately! While I was waiting on the correct drink I overheard just how polite and respectful Justus was to each and every customer coming through the drive thru behind me while taking their orders and it was truly an experience! read more

Great customer service and very friendly staff. Kim from this Starbucks was friendly and attentive! My drink and food was ready in a few minutes had no trouble whatsoever. read more