Not a bad Starbucks. Stopped in just before 2 PM to get a coffee for my drive home. It was not crowded at all inside. Staff was very friendly and attentive. I would visit this Starbucks again. read more

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absolutely beautiful iced oat milk shaken espresso. Love stopping by when i'm over here!!

Not what it used to be, but who can blame them? They have SO many locations and obviously are committed to a consistent product...but, but the two coffee lattes I got on two consecutive mornings had a ghost of the lightest big-bubbly covering. Not the velvety foam that caps any caffe latte worth its name. And that's not just this location. I used to depend on their product consistency, even if I don't agree with the dark roast (they listened to that!) I'm confident that the Maestrina machine can produce good foam, but it still requires someone who cares about the product and knows what the product should be. S'bux has a lot of good works in the coffee industry. I hope they don't waste their goodwill on sugary drinks and poor execution. . read more

Super sanitized Estarbucks. Or maybe still rather new. Either way, super clean, super open (not sure if it's all that glass or layout or what) but seems cavernous. When there's nothing else between this side of town and ATX during work commute, that's all there is. Well there it is. read more

Starbucks - Coffee & Tea Near Me - San Antonio, Texas

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This is a good Starbucks to sit and work or study in. (I would say, though, if you do this, do patronize the store while you're there--don't be a squatter!). I tried a few drinks while I was there a couple of hours and found most to be made well.  My nonfat chai latte was pretty good--could have used a bit more chai, but it still tasted good. My Pink Drink with extra strawberries was made to specification and tasted great. I looked in my app history and saw that I frequently order white chocolate mochas. So I ordered that as my final drink. It was disgusting.  I thought it may have been a different milk choice than I normally get, but they were kind enough to remake it with different milk. Still nasty. So I was out of luck and a drink.  (I've since tried it two other locations and the drink tasted fine--interesting ). Side note: This location has a lot of seating, is very open, and has great parking. read more

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Today we had a great experience at Star . bucks Thousand Oaks. We are seniors living out of a hotel for the last four nights because the ceiling fell in on our home during last weeks terrible rainstorm. The staff at this location were so helpful, courteous and kind. The coffee was terrific, and the egg bites were tasty. It's a turnaround for this location since the management has changed. Thanks for a wonderful experience read more

This location has great friendly service. The place was clean, and people were working on restocking and helping each other rather than other locations I've seen where the employees are on their phones or looking like they really didn't care to be there. As soon as I entered, almost every employee greeted me. Even when I left! Makes things feel more personable, and you'd definitely want to come back. Too bad this location is not near my home. read more

Came here allllll the time for my hazelnut iced coffee WITH light half and half and there is no Starbucks who gets it right. Great drive-through customer service Shout out to Alex for his positive attitude every single time. Came back for a drink and learned that they can remake it without charge. read more

Stopped by to get a drink like normal, first time to this location. Ordered iced caramel macchiato non fat. No hi or hello just scanned my phone handed me my drink. Only to give me some super bitter coffee what a shame it read more

Extremely slow drive-thru yet friendly customer service from staff. I was seconds from pulling off but stayed since I didn't have any other obligations. I will only visit this location if I'm not in a rush or have any obligations. read more

Soooo....I don't typically review Starbucks locations. Let's be real, if you've been to one you been to them all... am I right? It boils down to service. Or so I thought... until I came to this location. This location is one of the best I've even been to when it comes to layout and seating. The inside is really spacious, which just so happens to be awesome during COVID. The outside seating is also much better than most. Instead of slimy, sticky tables, this location actually has comfortable chairs outside ...A PLETHORA of seating, as a matter of fact - which happens to be awesome during covid. The seating is so nice outside, in fact, I almost expected to see TVs. I've had two business meeting here...strictly because of the outside seating options. The service was fine. Everyone was nice and orders came out quickly... but the reason for my extra star is absolutely the outdoor area. They seem to be adhering to solid COVID protocols. No indoor seating, lots of plastic screens between baristas and customers ... Wish this location wasn't across town from me ... read more

This is my favorite Starbucks, the atmosphere is great and the staff is always so friendly. It's also very clean.

Seems like a A FIELD OF DREAMS situation here. There ain't much at the nexus of wurzbach pkwy and Thousand Oaks, but STBX has built a behemoth, Employees wander aimlessly wiping clean tables because nobody has come. I can only imagine it's a matter of time, because this place has everything. The interior is like that of a cathedral. The ceiling is twice as tall as you might expect with rows and rows of beams. No pews below, but a multitude of seating options to suit every mood including a huge banquet size table and electric outlets everywhere you look. For those with 4 legged friends or a strong tolerance for the elements, the patio is COVERED and wraps around two sides of the building. Another thing to notice: automatic sliding doors on both entrances that make getting in and out whilst double-fisting coffee a breeze! read more

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This is the BEST Starbucks in San Antonio. I come all the way from city base just to get their coffee. The service from the baristas is top tier and they are always so nice and welcoming. The coffee tastes so good and fresh. read more

Raphael (store manager) was ironically enough the person who greeted me when I entered, half passing out from lack of food/sugar. I was feeling so awful and he was immediately helpful, offering me water and milk (fastest sugar to the body), and even brought my sandwich to my table and checked in on me before he left for the night. I'm still shaking a little as I write this, but I wanted to thank him so much for being so kind and attentive during a weak and vulnerable moment. Thank you, I'll be certain to return to this specific Starbucks from now on when I'm in town read more

I love this Starbucks my favorite Starbucks ever! I had a great experience these past three days I've been. Especially tonight thanks to the barista read more

Starbucks - Amazing drink! - Coffee & Tea Near Me - San Antonio, Texas

This Starbucks has just gone downhill. My family and I always used to come to this thousand oaks location but will not be coming back!! The last two times I have visited the workers have not said a word to me at the window when I pull up. Not a "Hi" nor a "have a good day!" No words said to me at all. And they still have the audacity to still ask for a tip?! lol... read more

This Starbucks is a joke. The baristas think "breve" means heavy cream when it means half and half. The older woman argued with me for 5 minutes over the meaning of breve. The drinks are always made haphazardly. Today I ordered an iced americano with raw sugar and took a drink only to feel the sugar had not even been attempted to be melted, which is standard. When asked for a remake I got an attitude. Just do your job right the first time... read more

I love this Starbucks since the day they opened. Everyone is so nice and without hesitation they will fix my drink if needed. Good job starbies read more

really rude staff member early morning, not a great way to start my morning. then my order was wrong and staff threw a fit when i asked for it remade. and then forgot to add syrup. will be contacting manager. her name was amber or something. fire her. she doesn't care about her job. read more

I like coming to this location because of seating and it's close to my house. But they mess up my drink every other time I go and it s getting annoying read more

Best Starbucks I've been to in awhile. The baristas were the truth! Thank you Steffy for your beautiful message on my friend's coffee cup! Meant a lot. Regardless of prior reviewers, this will be one I actually revisit. read more

Starbucks - Coffee & Tea Near Me - San Antonio, Texas

Maya, is very Awesome!! I I had a hard day's work and I wasn't sure about a pineapple drink She gave me an example of what it was like and what it tastes like. I was so happy and so appreciative I want to let you. She was very patient. And explain how wonderful the drink taste I tried it and it was absolutely great It quenched my thirst and I'm so happy thank you so much for her. She's so sweet and kind and beautiful thank you. read more

I swear. A bunch of brain dead people. You would think you would actually be trained on how to do your job and know how to make coffee. They will jump over you if your coffee is too "complicated" and make everyone else's until someone is willing to make your cooking crumble. A decaf is not a "cream" so don't tell me you can't make a decaf coffee. Smh I swear, it's not my fault you won't reach out to corporate for proper training. I just want my coffee and have to deal with stupidity from that location. read more

I love this Starbucks because they're always nice. I went to get a venti drink today and they gave me a grande. No big deal, she takes it back and says she'll fix it. She comes back with my drink and it's literally just the grande drink in a venti cup with 1/3 the cup being whipped cream. I basically paid the venti price for a grande with extra whipped cream. That's disappointing. read more

Starbucks - Caramel ribbon crunch - Coffee & Tea Near Me - San Antonio, Texas

The only decent experience is that the drive- thru didn't take long. The female worker that worked the drive thru was very unfriendly. She has no customer service skills; maybe she should of drank a coffee before she started working. Didn't say hello or thank you. Handed me my drink & pastry and closed the door. No napkins either. Pathetic. This was my first & will be my last. I wish I saw her name because I would post it! read more

SO IMPRESSED by the constant incredible customer service at this Starbucks. I seriously go out of my way to visit this location because they BRIGHTEN my day before work! Super friendly and my drinks always taste great. THANK YOU! read more

Starbucks - Coffee & Tea Near Me - San Antonio, Texas

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Ordered 3 drinks and none of them were full, one was closer to half way. Should've checked them when I noticed how light the drink carrier was. Won't go back. read more

I have no idea what's going on at this location! I have never seen a location that was closed so often. They say the Manager is sick.... they have no assistants or backup? The other day the said they had to close because they had no runner....what? I just go to the Walzem or 281 location worth the drive to save the headache. They need to hire some help. read more

Great coffee and food but terrible service. No good morning and no thank you. Colleen seemed irritated that I had to ask my mom, who is standing right next to me, what sugar and cream she wanted in her cup since we cannot do it ourselves. Wasn't a great experience. Could use some customer service training. Sad fact is I come here often but thru the drive and they are always so great. Too bad you have one a bad apple on your team. Asked to speak to manager. Manager was very nice and apologized for her. Thank you for that. read more

They made one teeny tiny mistake-- they forgot to add cold foam to my drink. I'm not usually someone who will go get an order fixed. I typically just move on because, well, it's not that big a deal really. For some reason, I chose to go in and ask them to please add it. They all greeted me with SO MUCH KINDNESS. The gentleman at the counter already had a new cup in his hand ready to remake my order before I even asked. The reality was, I would've been fine with it if he'd just added it to the top of the drink I already had. What sets this location apart from others I've been to is that everyone in the building insisted on going above and beyond to make sure it was not just fine, but absolutely PERFECT. They sent me back to work with a delicious, 100% correct drink and a smile on my face. They didn't have to do that for me! They could have done the bare minimum. My favorite part was that the entire staff, not a single person left out, was determined to make things right and then some. In times like these where it's so easy to be self centered and negative, this team truly stands out. They are all so special for being able to work toward the common goal as a team. Everyone in the store that day is an asset. Thank you all for everything. You absolutely made my day. read more

This store is amazing, I normally go through the drive through and the girls are always helpful and friendly! There's an older gentleman who works drive through too and he's super nice and helpful too I'd give more stars if I could! read more

I never leave reviews but I really have to give an applaud to this location. I come almost every day and while the drive thru line is sometimes long, staff is super nice and helpful when I get to the window. I once forgot to add cold foam to my cold brew and barista happily fixed for me. Employees seem friendly and love chatting while we wait in line. Ive had unpleasant experiences at other locations before and now drive 10 minutes out of the way to come to this one. Great Work you guys!! read more

The best Starbucks staff I've ever met. And I'm a writer, I spend most days at Starbucks all over Texas. Truly kind and thoughtful staff, attentive to their customers needs, and positive attitudes to go around. Made my day! Thank you guys! read more

I have to give a huge shout out to this Starbucks location! My car broke down nearby and for the 6 hours I waited for the tow truck the staff was amazing!! Nick and Kate went out of their way to make sure I was okay, comfortable and safe! Above and beyond customer service and hospitality. I will always give this location my business! read more

This Starbucks was awesome! They surprised me with a free Pumpkin Spice Cold Brew! I came here to do homework and had been here a while when an employee dropped it off at my table. Later, the management asked me how it was and I could not be any more happier. I have studied at many Starbucks around San Antonio and this location was the first to do this. This kind gesture influenced me to stop my school work for a bit to write my first Yelp review. Great customer service! read more

This starbucks is consistently the slowest Starbucks drive through... by far. I'd say you can expect at least 5 minutes per car in the window, which is ridiculous. It seems to be a staffing issue to me as most drive-through Starbucks have about triple the amount of people working, but definitely a bummer. If you don't have about 30 minutes to spare, I'd say go somewhere else. read more

I come here everyday sometimes 2x and everyone is so nice. Have never had issues w anyone besides Jessica (blonde hair) who always has a bad attitude. She's literally always rude for absolutely no reason. I'm always relieved when it's not her cashing out so she doesn't get the opportunity to put a bad start to my day lol read more

I really love this Starbucks location!! I came in on Monday and was helped by Krista. She was phenomenal! And gave suggestions for me since I'm really picky, but wanted to try something new. We ended up coming up with something super tasty and I've been ordering it daily! Thank you so much for all of your help Krista! read more

Today I showed up to this Starbucks and one of the baristas, white skinny mall with a scruff beard didn't have his mask on throughout the shift and I felt uncomfortable. That is unacceptable!!! Other then that all the other employees had great customer service read more