I don't typically go to Starbucks, but this one was on the way home. Nice location. Clean bathroom. Not too loud like other Starbucks branches. Wonderful and speedy service. Ryan is an awesome barista!! Okay, Ryan is actually a really close friend of mine. Don't judge me. read more

The person on the headset didn't even really know what I wanted I have been siting behind this at for seriously the past 8 minutes. Fiest of all I rarely come here and when I do it freaking sucks. read more

Starbucks is supposed to be a good place to study... this location makes it very difficult to do so. The music is way too loud, and the employees are very loud talking and yelling across the cafe if customers "want extra toppings." If it wasn't for the expected good coffee I would've given this location 1 star. read more

Starbucks is Starbucks. I wish we had other options. I would use them. But I digress. The staff here is very friendly but slower than molasses in the dead of winter. It's ok. I would rather slow and friendly then fast and ignorant. My only comment is that on one of my last visits, a staff member was on a step stool dusting above the back counter. Nothing below her was covered or protected in any way from the dust and dirt that was dropping from above. I actually had to giggle at the stupidity factor. There were four workers there watching and not one of them saw the problem with this. My husband and I were completely baffled. Admittedly, it took a long time for me to go back. As I say, if there were any other choices like Dunkin' Donuts or a mom and pop coffee shop, I would go. Perhaps I should open one myself :). read more

One of the worst locations. Employees here are so blah! If you hate your job then quit. They've have given me the wrong drink several times and occasionally forget to make my drink, like what the heck! Get it together!!!! read more

Went here on a Sunday morning, Super fast service and Great customer service! Order was right how I ordered & of course delicious! Barista was super friendly, helpful and accommodating! I loved it and plan to come back often! read more

Had to stop by and get my Carmel Frappacino. We had good service and it was good. We always get the same thing.

Fast nice hot coffee ! Staff always pleasant . This is my Saturday to go to place for coffee

The staff is always friendly here. I always ask about new drinks and the barista's make great suggestions. My only complaint, not that it can be helped, but how busy the drive thru line is. Luckily it moves quickly. I'll be back here! read more

If you can get friendly people early in the morning like this the world probably be a better place service was cool with a smile

I like this Starbucks and go here regularly because it is in my immediate area. The service is always prompt and friendly. My only complaint is that they no longer brew decaffeinated coffee. First they stopped breeding decaf at 10am, then this store stopped altogether. They offer a pour-over at the same price, but it lacks flavor. To get something comparable in decaffeinated, I end up ordering an Americano with an extra shot of expresso. This drink costs about $1.00 more than a brewed coffee. I feel a bit punished for not drinking their preferred beverage. Other locations aren't as restrictive. read more

Another Starbucks messed up my order. This Starbucks fixed it free of charge, made me a new order. I've had nothing but great service here. I'll definitely make this my main Starbucks from now on. read more

I paid $4.82 for ice and milk! I asked for a Tall Midnight Mocha Frappachino. But there was no flavor I only tasted the other ingredients. Blah I'm done with Starbucks. Don't skimp on the flavor when you charge almost $5 for coffee! I'm sticking to Boba drinks from Now on! read more

Love this place... been going to this location last 8 years.. friendly ..nice staff ..that know me by name..manager Tracy...is very nice ...just great..Sonia knows how my coffee should be made all the time..she's just great.. :D...Will keep visiting this location... read more

It's so sad that Starbucks only takes care of the drive-through customers. when you go in the store you place an order and they totally forget to make your order because you're too busy focusing on the drive-through pretty sad and pretty disappointed Starbucks shame on you for forgetting about your indoor customers. I gave you one star if it was for me I wouldn't give you any stars just because I'm so disappointed in Starbucks this happens every time we go in there!!!! read more

thank you Morgan for always being in a great mood and giving the best customer service all the time!

Sloooooowest Starbucks ever! Morning or afternoon I keep giving them chances and I keep getting disappointed. Don't stop here if you're in a hurry and expect them to care. read more

This must be the worst Starbucks I've ever been to. For one thing, it's ridiculously slow. One time, I kid you not, I waited ten solid minutes once I got to the window for them to pour me a cup of coffee with cream in it. It's close to my house, so honestly I go there a lot despite that fact, and it's fairly consistent in slowness. One time I went inside and watched the barista slowly clean in between each drink with a line out the door rather than how EVERY OTHER Starbucks barista does it where they'll put one drink under the steamer, shake up a tea while that's going, etc. On top of that, I usually order 2 drinks when I go through, and I would say at least 20% of the time I drive off and one of them is wrong. read more

This Starbucks Location first of all, closes earlier than the other locations I've been to. The employees there, by what I've experienced, weren't very friendly. The person who took my order didn't ask for my name to write on the cups, and when my coffees were ready they set the cups on the counter without saying anything, so it took me a while to notice that my order was ready. Overall I feel like the service could be better. read more

I keep saying I'm not going to come back to this Starbucks because it's so slow, but somehow I keep going. This is the slowest Starbucks I have ever been to. I've never waited less than 15 minutes, even when there is only one person in front of me in the drive through. Today, there was one person in front of me, it took them a while to get their drinks. I finally get to the window and pay, and then I hear them call out my drink to start after I've paid and sat for a few minutes. This would be okay if the store was busy, but it was not busy at all! The drinks taste fine, but the time it takes to get a drink here is ridiculous. Hopefully they do something to fix this problem, but until then I won't be back. read more

This location was very unorganized and my drink tasted like water! Never again will I visit this place! Worst experience ever at a Starbucks! read more

I love Starbucks drinks, especially the chai tea latte. But the drive thru is always SO slow at this location! I don't know what the problem is, but there is always a line. Expect to sit in line for at least 10 min to get your drink. read more

By far the slowest Starbucks in town. Every time I come here it's the same, not just sometimes. I never get through the line in less than 10 minutes. Awful. read more

I went to get just a coffee nothing fancy. I was the only one in line -no one in front, nobody behind me. There were 6-7 Starbucks employees. I had to wait almost 15 minutes before someone took my order. After I finally got my coffee, I went to add cream and sugar. A white couple comes in and it took them 1 minute to get service. This is not the first time I've been here and got similar crappy service but it's the last. I hope no one else gets the same type of service. read more

Slowest Starbucks ever. Was in drive-thru line for 40 minutes. Something should be done about this. It's absolutely ridiculous

This may be the worst Starbucks I've ever been to. They were incredibly slow, and then couldn't get my order right. I asked for light ice, but the cup was so full of ice it was sticking out of the top. When I asked them to correct it, the person making my drink dumped it in the sink angrily and then again put too much ice in. I asked her nicely to remove some of the ice. She angrily scooped out some of the ice and refused to top it off with more iced coffee. What happened to Starbucks' motto that they will make it like you want or make you another one? Don't expect that at this store. What a waste of time and money! read more

Slowest Starbucks ever. Also closes for the day without notice and not a holiday! Am driving down to crab creek when I just have to have one. Believe it or not it ends up quicker and doesn't put me in a foul mood to start my day. read more

It was good but they gave me a faulty quarter. I enjoyed my drink and there was a nice barista. I liked how thy asked how to spell my name. The quarter that I received in change was in very bad shape. read more

Only one cashier. 2 people in line. Person in front of me orders 2 drinks and 4 food items which cashier must prepare. Waited forever to be able to order drink. Gotta be a better system. Gonna boycott Starbucks anyway when I use up my card. Hire your 10,000 refugees!! read more

OMG. Three for three on mistakes on my last three visits. How simple is a Venti Americana with an extra shot? I'm beginning to get a complex. I've noticed a general lack of enthusiasm and client engagement at this store. Management should blind shop this location for quality control. read more

This is a good Starbucks. I haven't used the drive thru, but we've always had good experiences when we go inside. Everyone I've ordered from has been genuinely kind and helpful. read more

I've been going to this location periodically for the last few months! DO NOT ATTEMPT THE DRIVE THRU. The staff is so slow.

Ok so I really hate to give a one star because I love Starbucks and I really hope the mgr looks at these things. Anyways, I give it a 1 star because of the service especially in the drive-thru. Always grumpy ppl that seem to hate their job. I think I have only experienced 2 at the most, friendly ppl out of the years that I've come here. almost any other location you will see how friendly ppl are feel that vibe that makes u want to go back. But not this location. And I can go on and on about our experiences at this place. Why?!? Do they need a raise? A better mgr? Idk but I love sb coffee. read more

I agree with someone else's review this is the slowest and worst Starbucks ever! Several times I've gone in there and the line is out the door in both the inside of the store and in the drive-through. It doesn't matter what time of day it is. I have found the issue is not the location and the demand the issue is that this Starbucks is just slow! Even just visiting the Starbucks once you can quickly figure out why this Starbucks is slow! let me just give a few examples of what I've seen... The person at the drive-through sits and talks forever and unnecessarily to someone they think is a regular customer with little to no regard for how long the line is. The manager of the store is the worst of them all, which is why even though I've been so frustrated sitting in the drive-through line for over 25 minutes multiple occasions I haven't said anything. I decided to visit other Starbucks instead after being late to work or a meeting on multiple occasions because of this Starbucks inability to get people in and out quickly. Another reason.... the consistency and quality of drinks they put out is very poor. I've often had my drink remade several times. And of course if you complain or have your drink remade you immediately you get tagged as the person who's causing problems or complaining. One last reason I've often seen lines build up is because the staff will sit there and talk to each other with no urgency or regard to get drinks out the door. Again the manager sets the precedent and I've seen her be the worst of them all. The reason I feel like I can say this is because you can go to the Greatwood Starbucks just a few miles down and the manager there really sets a great example. I have seen her outside taking orders to help reduce the line before they pull up to the intercom. That specific Starbucks gets a lot of volume but the manager knows how to run that Starbucks with urgency and not cause a line. I often go to that Starbucks because from when I get into line to when I pull away can be anywhere from 2 to 5 minutes tops! so have fun enjoy this Starbucks in Rosenberg because I avoided at all cost! read more