It's a Starbucks! Nice staff good coffee. Can't ask for more. Definitely recommend going.

Beautiful store and location - bad staff and customer service Visit on Sunday 1/11: the lady taking our order inside the store was on her first day and obviously struggled a bit (but was polite and asked us to be patient which we were since we realized none of the staff helped her when she reached out then on multiple occasions). Ok, the drinks: the lady making the order was clearly more interested in conversing with her co-workers then paying attention at what she was doing: our shaken espresso/half-and-half/extra shot of espresso had nothing of the customizations .... And wasn't even shaken, she just dumped all the ingredients and called it a day. Pike coffee: waited 10min as they forgot to hand it out: 'it'll be right there' was the reply 4!!! Times - patience we have but for incompetence not really. The restaurant looks beautiful and has a nice patio. For better reviews and more customers: change/train your staf! Not recommended! read more

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My gf got me on the brown sugar oat milk shaken espresso, I have been loving it. Today got one and I took a couple sips and started feeling a little weird. I noticed the oat milk look curdled. It has never looked or tasted like this before. Went back and the manager told me this is what oat milk does. Yeah it does go bad.... she blatantly lied straight to my face with all her co workers listening in. Now they think it is ok to serve the community bad milk..... highly disappointed in her incompetence to not realize that milk goes bad and you can get people sick... read more

Starbucks - Never seen it look like this before. Curdled - Coffee & Tea Near Me - Ramona, California

My Bf got me an iced coffee with bad oat milk I've had drinks from here several times before as a local and this morning just was not at all satisfied with the drink. For them not to provide the option to remake our drinks and keep their money was disappointing and will not be coming back. I'd rather stop by a local coffee shop like Rise and Shine who take customer service with care. Honestly try Rise and Shine they have great iced coffee and matcha!! read more

Stopped by here on a road trip and really like how nice the staff was and actually delivered on the order as well! Tried the Lavender Latte with Matcha and it was a really delicious drink! I was a little skeptical about the lavender and matcha combination but it went really well together. We got almond milk but it was still creamy and really lovely. Friends got one of the caramel drinks and also some egg bites and they said everything was delicious. read more

Starbucks - Lavendar Oat Latte - Coffee & Tea Near Me - Ramona, California

I ordered a Blended strawberry acai drink, they got it wrong and just gave it to me iced, which was fine, i kindly asked if i could have it Blended, so the took it back and "Blended it" all they did was grab the drink and throw it in the blender, they didn't add any extra ice which is what makes the drink Blended. so when they handed it to me it was just a liquid and not Blended whatsoever, they were Lazy. so in the end I didn't wanna be THAT customer and ask again, so I just ended up asking for a cup of Ice and added it to my drink. so just an iced refresher in the end. my friend also got a drink and it tasted wrong, so when she went to ask for them to make it again the lady just stood there and said "what?" with an attitude. all the workers had a type of face that seemed like they did NOT wanna be there, and seemed annoyed when we brought it to there attention. read more

Starbucks - Strawberry acai with my own ice added (supposedly "blended") - Coffee & Tea Near Me - Ramona, California

Ramona Starbucks is the best busy Starbucks I've been to. Really nice staff and always stocked up. Good job.

I like this store, mainly because they have great management and staff is usually awesome. read more

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Stopped by to get some Starbucks at this spot. The young lady Lexi was polite and took care of my order promptly with her partner. Despite an angry customer who barked at her for having to wait. Give this young lady a raise for holding the ground down and still having a smile. read more

Starbucks - Coffee & Tea Near Me - Ramona, California

Worst customer experience I've ever had at a Starbucks, made me wait 30min for the drive thru line to go down just to say oops forgot your drink was right here read more

Friendly, happy very clean two bathrooms happy employees drive up or walk in plenty of places to sit very convenient. Location when you are traveling through Ramona. read more

Starbucks - Coffee & Tea Near Me - Ramona, California

My drive-thru experience was quite nice! They apologized for the line (This happened around 12, A.K.A Coffee Time) and they were very professional! The drive-thru girl seemed very sweet and had such a lively personality, it made me want to ask her to marry my grandson! (Im kidding Steven). The only reason This is not 5 stars is because there was too much milk in coffee; I like my coffee with milk, not my milk with coffee! read more

I ordered a Mexican Mocha and they gave me a Mint Mocha. I went in the next morning and letting them know they made a mistake and they sincerely apologized and gave me a free coffee on the house. The manager was super nice and understanding. Great job! Thank you! read more

Great inside space, recently remodeled. But even better outdoor patio space. One of the larger Starbucks I've been to in the San Diego area.

Joseph is a gem! I always love stopping in here when I'm in the area and the service is always great! Place is always clean and feels good. Today, they didn't have green tea but Joseph came up with an idea to give me what I was looking for with what they had in stock and YESSSS it was better than what I originally wanted. Check out what I ordered in the pics and try it. Delicious and so pretty! :) Thanks so much and see you again soon!! read more

Starbucks - Mango dragon fruit lemonade, remove inclusions, add passion fruit tea sunset and voila! - Coffee & Tea Near Me - Ramona, California

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This is the exact reason why I don't leave tips for fast food workers. I went into the Starbucks at 5:15 in the morning and ordered a large coffee, extra half-and-half and two Stevia's and I ordered a breakfast wrap with a Sriracha sauce. I got my food and I took off out of there cause I was in a hurry to get to work. When I tried to eat my breakfast wrap it had no Sriracha. But they charged me for it. And then I went to drink my coffee and it was totally sour. Something was definitely wrong with it. Also, it did not have any sweetener in it and basically they either dumped in theStevia and didn't stir it but that doesn't really matter since the coffee was totally sour. Starbucks doesn't care about your coffee if you order a regular read more

This review isn't towards the Ramona location but for Starbucks every where. The audacity is on another level. The fact that you actually advertised a message about supporting Veterans on Veterans Day with a free "Tall" drip coffee that's basically $3 dollars (yes, even that is shocking), to thank veterans for their sacrifice is appalling! You can keep your ridiculous tall drip. As a veteran, I will never order and support Starbucks any longer. I'm also pretty upset about losing a HUGE amount of Stars due to an expiration I was unaware about, but I felt, meh, my own fault, but legally not sure that's truly an up and up process, I loved past that, but the lame display of Veteran appreciation was the nail in the coffin. I'm sure my business alone isn't enough to make a dent, word of mouth advertising is what I'll spread. Today my entire team of trainers for the largest credit union in the world, all shared their vast disappointment. Good luck SBUX,. read more

This is coming from a loyal long time customer. This particular Starbucks has always been a third space for me, as I live very far from Ramona and many of my work and school obligations are here. I have often come here during gaps in my schedule where driving home just doesn't make sense but it's long enough to need to be somewhere. That being said, this location has taken a nosedive. First of all, the remodel has completely ruined the vibe. The big communal table with limited individual seating makes for uncomfortable interactions and isn't very inviting particularly when shady people decide Starbucks will be their spot. Not lots of room to sit and work at all. Secondly, the rampant problem of their "customer" base. I get people need places to go, but drugged out homeless people sitting all over the place barefoot and doing gross shit is unacceptable. Today, I went in to do some work and all the spaces were full except this big communal table. At the other end, a guy clearly on drugs was sitting slumped against the wall. I tried to just ignore it and sit at the other end. I take me stuff out and the man gets up. Starts erratically moving. Grabs something from the counter which may have been his. Starts taking napkins out and throwing them all over the table. And walking back and forth and around me actually tweaking out on whatever drugs he's on. This wasn't the first time i've seen this, but it's the last. Employees did nothing despite there being several kids and teens in the store at the time. Disgusting. Starbucks has always had subpar food and drinks. That's not why i go, whatever it's Starbucks. But the vibe is completely ruined. Not spending ten dollars to hand around a bunch of disgusting drugged out people. Do better Starbucks. read more

Great service! Not only do they always get my order right but the workers are always amazing no matter how early it may be. I was having a very hard day and went to treat myself to a refresher. I wish I had gotten the name of the wonderful lady who gave me my order but she gave me the sweetest compliment not knowing I've had a rough day. That girl really brightened my mood and made my day better. It's the little things! read more

The food is uncooked and cool. The service was horrible and the servers did not have manners. Not very welcoming. I said asked for light ice and I got the whole cup full of ice. I do not recommend ramona Starbucks. read more

not a happy group of workers! sharp curt manners and angry body language. so sorry to have offered many times the value for a cup of coffee... I still think 7-Eleven is the best. read more

Best Starbucks ever went to best service decent prices for a Starbucks I would highly recommend

This place can be hit or miss. When it's busy, it's a miss. I can't blame the workers. They're working their asses off to fill drive-thru orders, Starbucks app orders, and walk-ins. It ends up with long wait times, drinks made wrong, and unavailable stock. But when it's slow (anytime before 630am), it's a hit. I once placed an order on the app at 6am, and it was ready within 7 minutes or something crazy. But another time I came in at 830am, and not only was the order not ready for another 20 minutes, they were out the drink so I had to take the empty cup and get back in line and reorder something else. Again, not blaming the staff. They work crazy hard. But I do wish corporate would find a better system. Dealing with orders coming in from three different channels is just insane during a rush. My advice? Go before the rush or don't go at all. A quick note on the renovation, two bathrooms is great and the inside is roomy and bright! read more

Went in on a Tuesday not busy at all nor was the drive thru busy maybe 4-5 cars at most . Walked in just to get 2 cake pops and a venti ice water . You would think it'll take 5 mins at most to get my whole order done including transaction . NOPE it took 5 mins for someone to even acknowledge I was even there another 5-10 mins to even get helped and 15 mins to get my whole order . When they gave me the cakepops in the bag they basically threw down at me on the bar . I'm not coming back until I hear they improved costumer service skills as well over all manners . I'm highly disappointed this is the only Starbucks near me I'll take my money somewhere else . Thanks Starbucks for proving me not to spend my money here or my time . read more

I know they're rushed and mistakes can happen, but I am a vegetarian who *hasn't eaten meat in almost 10 years and I ordered the tomato & mozzarella on focaccia and was given - without knowing before I bit into it and wondered why it tasted so weird - a turkey and provolone. Also, they're always out of the Impossible Breakfast Sandwich and other vegetarian options, clearly there's more of a demand than they prepare for and I wish they would adapt to it. *hadn't read more

It's Thursday, March third... It was around 7:30pm... I had a long day and ended up getting some pretty upsetting news and by the time I was at the window, this sweet girl with curly hair(I think she was blond), saw that I was really right in the middle of a break down. She wouldn't let me pay for my drink and asked repeatedly if I was okay... and honestly, 1) I'm so sorry to her, I did not mean to be so emotional and 2) I'm so grateful. Even though it was just one drink, it was really the first nice thing I had gotten for myself in awhile and I want to thank her so much. I would have thanked her at the window, but I just couldn't speak at the time. If I see her again, I will certainly try to thank her more. read more

Not sure what's going on. the last 3 times I've been in, my coffee cup is only half full. I order on line white mocha,

I hate the way this store has the drinks that have been Made and awaiting pickup right next to the register. I saw several people touching the lids of all of the cups trying to figure out if it was their order. People who are ordering are breathing and coughing over the ready to go drinks. I went today, patiently waited because the my were slammed and after 9 minutes, my drink was made. However, I got very I'll after drinking it. I don't know what was going on but the baristas kept showing cups that had something gross inside them. I swear there was something in mine that made me sick. Last time I was in this store, the bathroom was the most disgusting thing I've seen in a long time. The baristas are friendly but I won't go back to this location again. read more

This is a nice-sized Starbucks that seems a little bit bigger than most. That is really helpful when maintaining social distancing. Everything was very well organized and the staff was so sweet and accommodating. We ordered from the app and everything was ready when promised. Nice and warm and delicious when we picked everything up. Thank you, Starbucks! read more

Tell whoever was making drinks on 7/14 to get a clue. Perhaps maybe the whole crew, not sure. Be he didn't seem to have any idea what hot coffee in a plastic cup does. AMAZING. I ordered an iced oat latte. I saw him make other iced drinks by throwing HOT COFFEE into the plastic cup FIRST and then adding ice. WHAY?! I asked him to make mine in something safer like one of the paper cups and he said he can't make an iced drinks in a paper cup lol. WILD. Don't go to this place if you're ordering iced drinks I guess. read more

I don't know why they keep changing out the store manager when it's obviously the employees who don't care about their customers' preferences while ordering that makes me give it a 2 star. The last guy was great! Maybe start hiring people with good customer service skills rather than constantly switching out the management like that is going to help. The kids that keep getting hired don't give a Rats behind what we order, they're just programmed like robots to squeeze every cent out of you they can, but can barely manage to give out proper customer service. Try hiring from a generation that actually learned these skills and that will help you do better, not all these kids that DGAF. . . read more

do not go here go to main street coffee. this starbucks does not follow standards and the employees are very rude

This is my favorite Starbucks in the San Diego region. Why, you might ask and really what is the difference from Starbucks to Starbucks (if only it were as cool as placing a different space invader in each one)? It's the larger space, the higher cushioned booths, the cozy patio - the space just works here! Not everyone will be thrilled with this: but if you sit on the patio you will hear all the orders at the drive thru - it's kind of the day in a life of a Starbucks employee (just in case you are curious)! And...some people really know their stuff! PS Limited edition cookies right now...the smores and the frappucinno sugar cookie! See photo! read more

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We use the drive through. They really know how to be consistent making the coffee drink. Always delicious! We love the fraps. Everyone very friendly! Other locations are a hit and miss when ordering the same thing. Some times great other times way off. Ramona and Poway location always the best! Very clean. read more

Whatever girl was working the window at 11:05 today 12/01/2023 needs an attitude adjustment, messed up my order and when i told her the food wasnt what i ordered and to please fix it she huffed and puffed. Not that hard to get it right. Not that hard to be nice either. read more

Been in line over 15 minutes this is supposed to be quicker especially at 6 am It ridiculous old Starbucks had it figured out wth people.......... read more

I spend way to much money here. Download the mobile app and save yourself time and start accumulating points . This location gets super busy at the drive-thru. Good service. Staff are professional, warm, welcoming and friendly. Wish coffee wasn't so expensive, it's a comfort thing. A+ read more

Very slow and inefficient. We ordered 4 drinks via mobile app and each one came out 5 minutes apart so we waited 20 minutes and by the time with left the Frappuccino was melted. People who came in and ordered at the register got their drinks immediately and together. read more

Worst Starbucks in the district-- they are ALWAYS OUT OF SANDWICHES-- this didn't start with the supply shortages -- get your act together or you'll be skipped . read more

If you're looking for amazing customer service to go along with your beverag, look no further. These guys always make my day with their constant positivity and kindness. If the line looks long, it's usually a quick 5-10 minute wait, alike most other Starbucks or drive throughs in general. I choose to come here as opposed to the other locations because the small town vibes ring true. The staff here is SO personal. read more

Starbucks - No better way to start the day with a smile, love and a side of coffee. - Coffee & Tea Near Me - Ramona, California