DELICIOUS! This spot is also quiet and cozy. Today when I went in my drink was actually purchased by a very kind man in a festive suit! Lots of cheer in there today! Drink was 12/10, service was 50/10 always so kind and welcoming! Thanks again Mr Marcus! read more

Starbucks - Holiday season drink! It's the caramel brûlée latte iced! - Coffee & Tea Near Me - Raleigh, North Carolina

This is the only Starbucks I enjoy ordering from. The drinks are always perfectly made and the staff is excellent. My daughter enjoys the chocolate cake pops, I enjoy the cute merch, matcha and chai tea lattes. I enjoy adding steamed almond and oat milk to my drinks. It's always a warm comforting combination that is low cal and sugar. This location has outdoor seating and is conveniently located in the Pleasant Valley Shopping Center. read more

Starbucks - Chilling on the patio - Coffee & Tea Near Me - Raleigh, North Carolina

Embarrassingly slow and disheveled of a store. Why are there cardboard boxes everywhere? Why are there six employees standing around doing nothing? read more

My mistake, I popped in at noon on Saturday. Bedlam and chaos. I get it they were busy. What I don't get is that the barista let an older, loud man, who is obviously a regular jump the line and get his beverage before those of us who have been waiting for 15 minutes. He was not a call ahead. He placed his order after I did and received his order before I received mine. As I write this review I am still standing and waiting. I will never come back to the Starbucks. read more

The ambiance is cozy and inviting, with comfortable sea ting and a relaxed vibe. The staff is friendly and genuinely cares about their customers' experience. I ordered a latte and a pastry, and both were delicious and beautifully presented. read more

They were great even though they were swamped so happy they were my baristas!!!! Thank you for being so calm under the pressure that you were under, ladies! Very professional, thank you! read more

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This is the second time I've dealt with the rudeness of this store. I placed a curbside order through the Starbucks app and my order was suppose to be ready at 6:57. When I pulled up they acknowledged me through eye contact and I was parked in the curbside space and click "I'm here" in the app. 5 mins go by. Another eye contact is made. 7 mins go by. Another eye contact is made. After about 12 mins I could tell they had no intentions on bringing me my order. I contacted customer support and received a credit. But I decided to call the store to see what the issues was. The barista told me "oh yeah we don't bring out orders when it starts to get dark but your order has me ready for half a hour". How was I suppose to know this? I've received orders past this time before. If they would've just leaned out the door and let me know they don't do curbside after a certain time (app still allowed this) I would've gladly came in. It was 3 of them ... somebody could've said something. read more

I mobile ordered at around 8:45 am and didn't get our drinks and food until 9:15 am. Just overall, could use some time management skills. I noticed that some of the employees were just standing around and doing everything but helping to make orders. read more

Dropped by on a Saturday around 3:30... Decent line... It shouldn't take 49 minutes to get 2 coffees right? Maybe they need more than 2 employees working. Maybe someone was training. read more

I am always a fan of Starbucks. I know what to expect and it never wavers from site to site. The service is always friendly, well most of the time and I enjoy the atmosphere. Now with FREE WiFi , it is even better. I have a weak spot for the Cinnamon Scones. read more

Starbucks - Coffee & Tea Near Me - Raleigh, North Carolina

I agree with most of the comments, the staff generally are more absorbed in their social life and private conversations than interacting with the customers In a personal manner. Betsy is especially dismissive and not at all personable. read more

Great spot, a little tucked off but great customer service. Peppermint mocha and strawberry refresher were on point and delicious as usual. Feels like Christmas in a cup. read more

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Corner from home, convenience is key. It is one of the smaller locations but don't let that fool you. This place can capacitate lots of people. The employees are giddy and definitely coffee drinkers. haha. They also know they're stuff. In and out in no more than 10 minutes max. read more

Starbucks - Makes my tummy smile, days shorter and good eating habits relapse willingly. - Coffee & Tea Near Me - Raleigh, North Carolina

One bad experience can ruin a thousand good experiences. The experience here today has led me to leave a crap review. I walk in to order my food and the lady acted almost pissed that someone was buying f coffee. The lady making the coffee was even more pissed that I asked if they had already added cream and sugar. When I asked for extra sugar to take home she added some in a cup (without a lid) then was pissed when I told her she could stop pouring after like 5 seconds. I wanted just a few packets not 2lbs. I realize that people have bad days and certain customers before can piss you off but your job is to be happy and friendly with every customer. I didn't piss you off. read more

This is your typical bustling Starbucks in a retail area. The workers fill drinks and serve the pastries with blank-faced efficiency. Businesswomen and men using the space for a morning meeting make calls and scribble notes in their pads. I'm here to get a cardboard carafe of coffee for my office to celebrate the holidays along with some snowman and reindeer cookies. It's definitely a longer wait than a typical order, but they have to make sure there's enough Christmas Blonde roast to fill the carrier. In addition, they pack to-go cups and cream for the road. The barista hands off the bags with a smile and holiday wishes. Overall a good experience! read more

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Ok guys. Listen up! There are some things that need to be fixed at this location. First. Does this location have heat in the winter? It's freezing! Second. Fix these freaking speakers! I've been here for months and this humming sound is not only annoying but a TERRIBLE look for any Starbucks brand. The company invest money into playlist that invite people into their stores. Third. The drinks are VERY inconsistent. I would say names because this is my preferred location but respectfully... Management is the problem here. Some of the younger staff deserve a chance to manage at this location. Fourth. My Pike was cold today. Again! read more

Great fast service and the staff were friendly fast and efficient! 10$ for 2 cups of small coffee is a little much but hey welcome to Starbucks lol read more

Starbucks - Skinny dolce latte and black and white mocha ! - Coffee & Tea Near Me - Raleigh, North Carolina

Stepped into my neighbourhood Starbucks for a quick oatmeal since I was all out and needed to eat before a meeting. The servers ended up forgetting about my order. They apologised when I reminded then after 15mins but then the server showed me the bluebrries they had saying they were expired as of today but "looked perfect". I just asked to switch me to the classic Oatmeal instead of risking eating expired packaged fruit. I put alot of faith in starbucks, they did apologise but I am just a little disappointed I guess because of my own expectations from the brand. I am late for my meeting and I will definitely keep this location on #2 in my list of cafes. Just a bad day maybe! read more

Starbucks - Hearty Blueberry Whole-Grain Oatmeal - Coffee & Tea Near Me - Raleigh, North Carolina

Venti---ng. I love coffee. Mostly I like to visit locally owned & operated coffee shops but today I dropped into Starbuck's. I'm reminded of the other reason why I refrain from coming here. Baristas always give me a snooty look or correct me when I tell them what size drink I want. Today I asked for a large. I simply refuse to say venti even when I do remember the word. I find it pretentious. That's all. It's silly to me. Not bashing Starbuck's. Food & drink were tasty, but the process... Btw, that's why only 3 stars. Starbuck's prides itself on the "experience", not just the coffee. Maybe this was cool at one time but these days it just seems like snobbery. Small, medium or large please. read more

Starbucks - I refuse to call it a "venti". So pretentious. - Coffee & Tea Near Me - Raleigh, North Carolina

Walked in. Not busy at all. Ordered small hot vanilla latte around 145p November 1. The cashier was rude and intimidating. She made me feel as though l had never ordered a cup of coffee in my life. She coharsed me by asking three times is that a small or small. I told her noone ever asked me that before when ordering a small latte. I felt foolish. I asked her why are there to smalls. I had ordered at 7848 Alexander Promenade many times because my office is down the street. She just snapped at me and said small or small. I replied I normally get small or medium. I have never been asked about two smalls before. She did not reply she rang me up and said 3.95. I said okay and walked to the left and waited. When I received my latte it was a cup of foam. See pic. I poured one cup into another cup and the coffee was 1/4 full. Very upsetting day! read more

Starbucks - Coffee & Tea Near Me - Raleigh, North Carolina

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I am tired of getting taken advantage of. They never fill the cup, even when I ask for light foam! Look how far down it is till I actually get coffee... Three months later, still not filling my latte to the top. No paying attention to mobile orders. read more

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It was my first sweet cream cold brew and it's delicious. I love it! Women were very nice. I think his is my new summer drink. Place was clean and I may visit this Starbucks more often. There is seating inside and out. Nice. read more

This Starbucks takes their time on making their drinks. You can taste all of the flavors you ask for and they are blended amazingly. I just recently moved from California and I was shocked just from the look of the drinks out here. The Starbucks in California I feel don't take their time and the workers aren't as experienced as the workers in Raleigh. The workers in this Starbucks were also very friendly and weren't messing around while working. If you are decided on which Starbucks to go to..definitely come to this one here. :) read more

Starbucks - White Chocolate Mocha blended - Coffee & Tea Near Me - Raleigh, North Carolina

Thank you to this Starbucks for enforcing state law in regards to wearing face masks. I witnessed an employee very politely inform a customer that she needed a face covering - the customer immediately complied and got a mask out of her car. Everyone was polite and there was no drama. My grande cinnamon dolce latte was delicious as always! The store was very neat and clean as was the restroom - which was open to customers. One thing to note is that there is no drive through at this location. read more

10+ year veteran barista here, so I usually give baristas the benefit of the doubt, but this place has got to spend more time on training. I visited at about 330, when they were not very busy. Watching the barista try to manage multitasking between drinks was like witnessing someone try to shove a banana through a keyhole. It was a mess. It took over 10 minutes to get 2 drinks, and the person who ordered a frappe almost 5 minutes after I ordered got their drink first. I totally understand that coffee shops get busy, and when they do it's going to take awhile. But this was not a busy coffee shop, and the person working had no business being a lead barista in any capacity. read more

Service was just not the typical friendly Starbucks service. Unfortunately I had to stand at the cashier with out anyone greeting me or mentioning that it'll be a few minutes. Since I had cancel meeting I'd figure I had time to spare to come to find out after standing there for 5 minutes to place my order to waiting an additional 10 minutes to receive my beverage. Service industry has taken a fall. I hope this location improves in the near future. Best of luck read more

Worst customer service ever. I was just standing there for 10 mins while the employees were having a full blown conversation. They did not once greet me at all. I will never spend my money at this establishment again!! read more

After my favorite baristas left my drinks never come out right. If I don't ask for a London fog, then please don't make me a London fog. I don't like the syrup this why I DONT order it. Yet somehow, at this location I always get it. The lines are usually long and I wind up walking out and leaving. They get so long there is t even a point in putting in a mobile order because it would be just as long of a wait. I've even had to wait for mobile orders before. read more

I've been to this starbucks several times and feel that I need to review it. The drinks at all starbucks are practically the same so you will know what to expect. So my review is strictly based on the service and store. The store itself is in an old shopping center. Parking is plentiful and easy to get in and out of. That's the only positive thing I can say about this location. There isn't much seating as it is a smaller store (seems typical of Starbucks in Raleigh however). My major complaint about this location is the service. The employees have been rude and its always chaotic when they take my order. More than once have there been 2 or 3 employees shouting at me to take my order. I don't know who to look at or who to give the order to. Its conistanly unpleasent here for the lack of seating and service. 1 star for the horrbile experiences! read more

Preeeeetty good....I feel like there is always a line/wait here, and the awkward shape of the space means there are people crammed up near the big table in the back while they wait. They are fast and polite so it makes up for it, coffee is always made well. Was just there yesterday and had the Chestnut Praline latte with almond milk and it was great, along with a sausage egg and cheddar sandwich which was huge. Was in and out in under 10 minutes. Parking is good at this location. read more

Stop by here for cafe americano Katrina is usually the barista friendly and awesome service

PTL !!! I'm not a coffee person. ((traumatic experience). But I love tea! (Only green and passion tea). Starbucks is where I used to go for both. Unfortunately once they changed to teavana I no longer get the green tea. It's too weak. (BRING BACK TAZO) the passion tea is still decent. I get so many shots of sweetener that I can't tell the difference. The staff here is nice. It's located In a little shopping plaza. You can get bagels next door or Thai across the way. All in all I won't visit everyday due to the price. However , u should definitely treat yourself once a month. read more

Starbucks has always been my favorite, but I don't like that they only brew bold until noon. True coffee drinkers want bold anytime! read more

Starbucks - Coffee & Tea Near Me - Raleigh, North Carolina

This is one of my favorite stores in Raleigh. I live on the opposite site of town and I go out of my way to visit this store when I can.I love that the store is always very clean, the staff is welcoming and my drink is always made correct (and it is complicated). I only visit about 2-4 times per month yet Stacy, Charlie and Frankie always remember me ( and my crazy drink). I wish I loves closer and this was my "home store". Clearly they have excellent leadership at Pleasant Valley because they always seem to have a new award. :) read more

Not all Starbucks are created equal. Let me start by saying I am captive to the "Siren" of Starbucks and go to locations just about everywhere. I do live close to this location and each time I visit, I'm always shocked by something new, an act of kindness, a smile, a helpful hand, and the list continues. Customers here feel welcomed so much they bring flowers from their garden to display and for others to enjoy. It stems from a sense of community and responsibility that this location seems so make so effortless. I can't say this for many locations and thought it needed to be shared. read more

Really good service great coffee I come here all the time read more

Starbucks - Coffee & Tea Near Me - Raleigh, North Carolina

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Staff is unfriendly and chatting with each other while ordering. Nothing special just non caring employees.

There were 3 employees working, 2 males and 1 female (long blonde hair). Myself and 2 friends came in. I was the second to order. My order was wrong, except I wasn't really sure since I was trying a new drink. My friend ordered something else but it looked exactly like mine. I held mine up and started to ask if it was supposed to look more creamy, like the picture. But before I could say anything, the lady snatched it out of my hand, dumped it, and made a new one without saying a word. When she was finished, she proceeded to slam it down on the counter and walk away. Again, without a word. The new drink was basically just milk, a little pink color, but no guava flavor. It tasted like iced milk. I was really disappointed. More so in her behavior. I'm a police officer and I deal with bad attitudes all day every day. I wasn't rude to her and I don't think she should have been rude with me. Her behavior and bad attitude were unprofessional and unprovoked. I will not be returning to this store. Ever. read more

This is my neighborhood starbucks and it's where i get my caffeine fix! Drinks are the same as all other Starbucks. It's located in an old shopping center, but it's right off Glenwood and it's never too crowded other than the morning/afternoon rush. Whenever they are slammed, their barista-extraordinaire Charlie (and I believe he is now in the management position as well) will be there to get you in and out in a flash! He's fast, and what's best is that he remembers what you order after just one visit! It's great when you're on the go! (I did feel bad when I changed up my order from my usual and confused him). On the side note, has anyone seen this cool older Cuban gentleman who sits outside in the mid morning drinking his espresso reading a book?? His presence makes this joint a café and not just a franchise coffee shop. :) read more

I ordered from this place on uber eats and asked for 6 scoops and i had only gotten 2 scoops and it ruined my whole day and i won't be able to recover cause it makes me feel like starbucks doesn't care about me read more