Caribou has been and always will be my favorite coffee chain. No matter how busy they are, you will always be met with the friendliest service. Giving a certain chicken fast food chain a run for their money... On top of that, my order has always been correct and the consistency is unmatched. It's not just their drink menu that keeps me coming back, though! I've had their food items a handful of times now and it has all been fantastic! Piping hot (like, be careful kind of hot) and flavorful and delicious. Highly recommend! The best place to get coffee around here! read more

Not only was my food and drink delicious, very friendly and helpful staff! My car battery died while I was on a call in the parking lot and Jason was quick to jump my car and would not even accept a tip. I will certainly be back often. TY!! read more

Not hot enough. Lukewarm by the time I get home (about a five minute drive away). The caribu in Cary is better! So hot the double cup the coffee and it's hot for the entire time I drink it. Unlike this location it's warm first few sips right away but then lukewarm by the time it's halfway gone and entirely cold at the last sips but it's not the employees fault. It's the machine I'm guessing! Needs updating! read more

It's January 1st. I sit down with my coffee. The place was recommended by a friend in seminary. Does God suggest good coffee shops to him? I open my laptop. Calculus. Limits. Derivatives. A normal, serious activity. I am so fun. Then walks in a man who looks like a football player - Massive - Eye catching. When he speaks, it's deep and booming--radio host energy. The kind of voice that makes you stop writing mid-equation. What's over his shoulder, a toddler? No, he pulls out a little blue Muppet. His voice shoots up into this wildly high-pitched squeak as he talks as the Muppet to a child who spilled her drink. So emotionally supportive and without hesitation. He pivots next to a random couple on a very obvious "not-date" and the Muppet starts chatting with them too. One of them looked endlessly confused, the other endlessly uncomfortable. I pause mid-calculation, pencil hovering, because my brain refuses to process what my eyes are seeing. I am absolutely not listening. I am also listening very closely. Apparently, he's a LOCAL MUPPET INFLUENCER, discussing algorithms with his friends like this is an ordinary career path. Turns out he trained his voice through singing, which somehow makes this all make sense but no less insane. I go back to calculus. Second derivatives. Concavity. In the background, a giant man seamlessly alternates between NFL narrator and sentient felt being. At some point I think:This man should be my new friend. How does one become this iconic? How is this happening in a coffee shop twenty minutes from my home-town?  In the two hours I'm there, I hear my own name called three times. Statistically improbable. I never finish the problem set. I leave. Caribou Coffee read more

I like this coffee place and was getting good consistent service for a while but then started giving me a medium ice drink when I ordered a large... I'd even ask to make sure and they are like gaslighting me and saying that their 20z cup is a large. Go to the one down the street and get the right size so I know it's not true. Just so odd idk I'm over going there for right now. read more

After climbing at the Triangle Rock Club nearby, I was craving a caffeine fix. Since I was covered with chalk and sweat I was hoping I wouldn't need to walk inside. Thankfully Caribou has a drive thru! The drive thru did take longer than anticipated, but was worth it. I ordered an iced matcha latte made with oat milk, iced black coffee, and a chocolate croissant. The iced matcha latte was good, but sadly tasted more like oat milk than matcha. The croissant was warmed up and had an excellent, flaky crust with soft chocolate on the inside. Overall, a positive experience and we would visit here again. read more

Caribou Coffee - Iced matcha latte - Coffee & Tea Near Me - Raleigh, North Carolina

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Dont go there after 3:00 because the manager has the employees doing closing prep. They focus a bit too much on getting out of there on-time instead of servicing customers. Granted, it slows down in the mid-afternoon but the number of employees that stay until close is limited. The food and drink is good but they only serve one type of coffee in the afternoon rather that the three they start the day with. And again this is because they are closing things down. The manager doesn't have an inside voice so she can be heard all over the store which ruins the quiet vibe. But overall a nice place to hang out and work. read more

My wife and I go here for a cup of coffee each week. Quiet, good lighting, nice people.

whoever was the barista yesterday morning should be fired. I ordered two regular hot latte and I could've just get away with ordering warm milk because it literally taste just like warm milk no coffee taste at all. It's sad and pathetic.. I also ordered one chocolate croissant and a blueberry muffin, and it comes down to $20. The only saving grace for this is the blueberry muffin that taste decent..ok place to hang out and have a meeting but please do better with your latte. Terrible. read more

Drinks are hit and miss...if it's right and it's been a mix of the staff taking the order or the barista not paying attention. Staff last two visits were not helpful or polite at all. read more

In town visiting for Thanksgiving and we were so thrilled to find a Caribou. Great service today from two different baristas and I had a large and complicated order. Caribou is the BEST! read more

Didn't get coffee cause we're unhinged and honestly going off my advice is really here and there. Got a bacon egg and cheese bagel. Husband says it's better than Starbucks but not better than McDonalds so do with that information as you will. Service was fine and a coffee is in order for us next time. read more

Caribou Coffee - Pulled the bacon out but it's a bacon egg and cheese bagel - Coffee & Tea Near Me - Raleigh, North Carolina

Just ordered a classic chai tea (hot) in my i ones mug at drive thru...added a tip unfortunately...took 10 min (& not busy I might add). Went back in to see what was taking so long to see someone just finally heading out to bring it out to me...apparently forgot?!Not too impressed...asked me if I wanted another one?! I said no I don't want to wait another 10 min! read more

I wanted a coffee and a bagel with cream cheese. The young man gave me a spoon to spread the cream cheese and a burnt bagel. Over toasted. And they weren't busy. It was a rainy Saturday. I went back up and asked him for a knife. He said:"we're out of knives." And offered no other reply. I said: " How are oeople to spread the cream cheese on our your bagels?" "I don't know he said; we've been out of knives for days.." I asked for the manager. He went in the back, and never returned. I used the handle of a plastic spoon to spread the cream cheese. The coffee was delicious. But the management needs to get engaged there. How can your company be out of plastic knives For Days on end? Especially when it's kinda important when your customers are spreading their own cream cheese on their burnt bagels... Plastic utensils were only 500ft away, at Harris Teeter, yet Caribou Coffee could be out of them for days? Strike 1 and 2. read more

First of all if you order an Americano, you expect espresso but I didn't see any espresso machines so I don't think it's real coffee. Second, I took my boy there because he's gluten free and they have on their menu board gluten free options and when we got there, quite hungry, the two women at the cash register said they didn't have any of the gluten free options (at 9:30 am) I ordered an everything bagel and they said they would have to SUB that b/c they were out of Everything bagels (at 9:30 am) really?? I find this place to not be ready to serve people and I find it insensitive that they have options on the menu that they did not have and they were not at all apologetic. With so many cool coffee shops serving REAL coffee and actually having what they advertise-go elsewhere, the customer service and the fake coffee is not worth the trip. read more

The employees were friendly but I was surprised that the dark roast coffee was so watery

I sipped a a huge hair through the straw in my drink and called to let manager know. It seemed like she couldnt care less. For such a large chain, this is really gross. Wouldn't recommend this location unless they get some nicer people who are more on top of it. read more

Caribou Coffee - Hair in drink - Coffee & Tea Near Me - Raleigh, North Carolina

If you see Kat, it's going to be a good day. She is hard working, vigilant, and keeps her team going/afloat with all of the demands. I have had mixed results here but I see how busy they are. If they get an order wrong, just ask for the corrected item. I would not suggest the drive thru, I have gotten wrong items this way. I love the lumberjack sandwich along with a crafted press hot or iced style drink. It's very smooth and tasty. The seating areas are clean enough, and the cabin style ambiance is a treat especially in this area. There's definitely long shifts and hours for employees with ups and downs in business so try and catch them at a slow time. Awesome establishment; I prefer the Raleigh location vs Cary, there's more parking. read more

Cozy place to hang out and drink some coffee. I appreciated that their menu had some lighter options. I chose the skinny zesty egg white breakfast sandwich, which comes on a bagel of your choice. My sandwich was delicious and the tomato sauce and mozzarella added that extra zing. My cappuccino was perfect as well. read more

Caribou Coffee - The skinny zesty egg white sandwich on an everything bagel with a small cappuccino. - Coffee & Tea Near Me - Raleigh, North Carolina

This is my go-to "chain" coffee shop. The customer service is excellent every single time I visit. I normally come in at peak times and I never wait long or feel like an inconvenience. Grab a comfy, leather chair in the back if you have time to stay for awhile. If you prefer a table, there is a decent amount of small and large tables. Pros: - Dog friendly patio area! - Discount on your order by answering a trivia question correctly inside. The question is on a chalkboard in the middle of their menu. Con: - Small parking lot. - The exit on Duraleigh Road can be tricky if you are turning left. read more

The service can definitely be better. First time visiting soo I had a few questions and she was not willing to answer them. The guy who handed me my bagel said not a word. They all seemed like they were ready to go home. Went again bc i really like their bagels lol it was convenient and by my house. I could only eat light a few days last week and those bagels definitely helped me out. Hot, toasted, they could go a lil easy on the cream cheese and not be so messy but i also could do this myself so overall lol it's a convenient little spot! read more

Breakfast food has gone way downhill unfortunately; I used to like their bagel sandwiches. Now it's just pre-packaged egg sandwiches on a plain rubbery bagel, no options other than plain bagel (and they ask you to tip for heating up a pre-assembled sandwich!). Even McDs assembles the sandwiches to order. read more

Great coffee. Best hot chocolate around. I've been going to Caribou for a lot of years. Much better than other coffee shops.

We were very disappointed about this visit...long wait for a decaffeinated coffee and we asked for two.... begged for two regular coffees instead and because we insisted on waiting at the window, the manager BROOK made us wait even longer. She said she is the "owner" too. She appeased us with a bakery item and an extra large regular coffee. We are sorry to bother them...for decaf....lol...Never again! read more

Apparently the menu changed and they now serve prepackaged garbage. Scratch this place off the list.

This place is great! Love the atmosphere. Relatively inexpensive but definitely high quality. I honestly like this place better than Starbucks. Will definitely frequent this establishment. read more

Usually ok service. Not great but ok. Coffee is great. I pulled up at 3 mins to 6 and they refused to take me. If you say your open to six. Be open to six!! I'll go to Starbucks now and they'll be open till when they say. I can trust them. read more

The coffee is great, staff, very nice. Prices are insanity. Higher than Starbucks which is already ridiculous.

Cozy, comfy and conveniently located. Love the numerous reading books and it's always great to meet up for lunch time coffee. Bagel sandwiches are good, coffee is fair and salads are meh. Still, I'm always loving the vibe and can get my salad cravings elsewhere read more

The breakfast menu is the same as Starbucks garbage. They used to have burgers bagels but decided to go the garbage route. read more

I have been here a number of times now. It's nice storefront and a decent place to come in and hang out. The staff are also OK. Unfortunately, the positives end there. The quality of the coffee is inconsistent. Also don't order bagels: the lady who makes them often messes up the orders and always gyps on the cream cheese. The service is pretty slow, so I would go elsewhere if you're in a rush. The parking situation can also be a little dicey. It has a busy drive-thru and is situated off Duraleigh which makes for difficult entry and exit. read more

As one of the lucky people who can work from home as easily as in the office, I don't have to frequent a coffee shop every single day. When I do brave I-440 to drive to the office however, the day is helped along by a trip to Caribou. Yes, I'm one of those people who love the specialty lattes as opposed to your standard cup o' joe. And Caribou beats Starbucks hands down, any day of the week. The people at this location are consistently friendly and Caribou has the best Pumpkin Spice latte, bar none. To boot, THIS Caribou has a drive-thru! read more

It's open it's open! NOW not only can you get great coffee, but you can also eat Brueggers bagels at the same time. Oh the joy! The excitement! With a new look and great employees along with a combo Caribou and Brueggers all in the same place, whats not to love? read more

Caribou Coffee - Happiness can be found in a cup of Caribou coffee - Coffee & Tea Near Me - Raleigh, North Carolina

Great service. Came further out than needed to due to brueggers at Pleasant Valley having run out of 80% of their bagels by 10:20 AM. Heard customer in front ask if more honey grain and employee said no, they had no more dough. When my turn, there was no plain bagels. Asked if there were anymore, she went to the back, came back out and shook her head no. Seriously? A bagel place with no plain bagels. Yeah. Well, you're not the only saloon in town. Came to this one, greeted with a wonderful interior, excellent customer service - the people are so warm and friendly, great coffee, and most importantly, lots of bagels. read more

Caribou Coffee - Lots of bagels - Coffee & Tea Near Me - Raleigh, North Carolina

So I'm giving a coffee shop a 4* rating in spite of not really liking their brew, which makes me realize that cafes aren't so much about coffee anymore. More than anything else, this location is an _excellent_ place to hang out and study/work in. Access and parking are easy, and there are plenty of large tables with nearby power outlets. Plus, the coffee isn't terrible, it's just inconsistent. A couple of negatives, though: First, the wifi is pretty spotty here. If that doesn't get worked out I'll be back to downgrade my review. Also, the food isn't anything special. Aside from the usual assortment of muffins and other pastries there are a few sandwiches on offer, but they're not of the healthy variety, so I usually hit the Subway across the street before coming here. read more

We made a special trip to see this updated Caribou. I was looking forward to checking it out and by the looks of the parking lot, so were a lot of other people! It looks brand new inside and there was barely a place to sit. I quickly counted at least eight people behind the counter in various places so figured it would move pretty quickly. It did, but not without glitches. We just wanted to get regular old coffee, nothing fancy, but couldn't find it on the board above. In the midst of feeling rushed to keep things moving, the cashier really offered little help. After finally getting the point across that we just wanted two plain cups of coffee and paying for it, we saw a small sign next to the cashier showing what we were looking for. Now why don't they have that posted up on the board with all the other coffees? Who knows, but it didn't feel like things were off to a great start. The coffee was good, typical good Caribou, so no complaints there. We looked for a place to sit and all that was available was a long table for about 8-10 people. There were only two of us and we felt a little silly being the only ones taking up space at it, but there was no where else to sit. This table is pretty much right when you come in the joint, which seems a little out of place to me. Yes, they offer Bruegger's bagels, which you see when initially approaching the counter. It doesn't look like as many choices as your typical stand alone, but at least they have them. You have to continue down the rest of the counter to order coffee. Have to say I liked the setup at the Caribou/Bruegger's combo that was in Cary off High House & Cary Parkway better, but unfortunately they closed the Caribou side. I probably wouldn't go out of my way to visit this location again, but if I was in the neighborhood and wanted coffee I would. As big as it seems inside, there doesn't seem to be as much seating as it could hold. I think ditching that huge table would help. read more

Very friendly and expedited my order. Not sure why their rating is lower, they seem friendly and quick with my bagel and coffee order and double toasted to my request. read more

Shout out to DAVIS JESSICA AND CHRISTIAN seriously these 3 hands down are the sweetest best morning crew. Christian will greet with a smile and ask how I'm doing.. and takes his time to make sure the order is right and clear... plus my morning is always brighten with these 3 sweet hearts Jessica will go above and beyond even if the brazillian coffee is not brew but yet she would make it for me Davis for memorizing my berry white mocha and making it always delicious These 3 are awesome!!! Best hands down morning crew. I look forward to my mornings with them read more

My friends met here for coffee and board games on a Tuesday morning. This location worked well for our gathering. I prefer Caribou to Starbucks. This location has a mini Einstein bagel shop. I liked my bagel with lox and there were good breakfast sandwich and lunch style bagels. The staff was helpful, kind and the location was clean. I had a regular coffee which was good. Next time. I will order a fun coffee drink. read more

I have been coming to caribou / Bruegger's for a super long time. And I can't tell you how terrible the service is here. Every single employee is so rude when asking them a question... they ALWAYS run out of bagels. Just ridiculous honestly. read more