First time at this location since the remodel. Now there are no seats, just a shiny take out area. I was greeted warmly by employee and I asked for one of the drinks on the secret menu. It was my birthday so I splurged on the calories and got a strawberry Dubai mocha. It was delicious. Not too sweet but great flavors and had a crunch. I loved my drink and I also received it pretty quickly. I could tell it was made with love, I even got a birthday message. I will definitely return to this location as everything was perfect. read more

Starbucks - Iced Dubai White Chocolate Mocha - Coffee & Tea Near Me - Raleigh, North Carolina

It was ok - a tad sweeter than Expected. Would try again with 1 pump of sugar free vanilla. Service was fantastic!! read more

Ordered online this morning through mobile. When I arrived staff was unable to locate my drink in the system. So my family and I had to wait longer than expected. Then after we pulled off, I realized my drink was missing peppermint flavor. Had to turn around and drive back to have my drink remade. But in the end staff was friendly, manager made it right. read more

The Starbucks at 9630 Falls of Neuse Road has the BEST MANAGER-JAIDEN‼ Jaiden provided PHENOMENAL CUSTOMER SERVICE with a smile She makes the Best Pumpkin Frappuccino and Pecan Latte‼ Thanks again for your superior service!! Your team is great because you set the example ‼ Each team member greeted costumers with a smile,they kept the line moving the coffee shop was very clean! Jaiden, Greater things are in store for you‼ I'll be back for more delicious Pecan lattes! Satisfied Customer read more

There is no seating at this store. It's standing room only and they want you gone as soon as they hand you that cup. Starbucks is terrible now. read more

This used to be a welcoming and pleasant place to get coffee and even talk to people. There wasn't a ton of seating but there was enough combining inside and outside. The take out only remodel is a major disappointment. The warmth of the place is gone and despite giving it a try I now avoid it. Also unless you are good with cold drip coffee you better order an Americano read more

The staff here was very nice, but I ordered a brown sugar shaken espresso with vanilla sweet cream cold foam. my drink usually taste sweet and it just taste like I took a shot of straight espresso. There is no brown sugar or cinnamon in it at all they took a oddly long time making my drink when if I go to other locations, I'm in and out of there in five minutes I was also the only customer in there. read more

Never on time, never when they say it's supposed to be ready and they don't cook food in order so someone who walks right in gets theirs faster. The guy who works at the register on Sunday takes his sweet time and then doesn't make the regular coffees when they come through on mobile. Please hire proficient people to work this Starbucks. It's incredibly busy and people are quoted 15 minute wait times for a basic drink and people stand around waiting in frustration for long periods of time. Every time we come to this one we regret it. Well, this will be the last time. read more

This is my favorite Starbucks. Quick and friendly service every time. Many of the staff remember me and my order, even when I haven't been in a while. Indoor and outdoor seating, convenient to shopping. Try the sous vide egg bites for a fast hot breakfast! You'll be glad you did! read more

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very nice, friendly, n personable employees i'm just not a fan of the no seating! i think the environment is warmer when customers can sit down and chat or get work done while sipping their beverages! other than that, i like this starbucks read more

They never fail me when ordering from the app! Always greeted with a friendly smiling face. Always quick in & out. This store is smaller than most and isn't the ideal spot to meet anyone. It works for a study nook. PSL on deck. Basic I know. But it was perfectly done with ever so delicate coconut milk. Happy Tuesday! Traveling for work constantly has me intrigued how each Starbucks does it their own way. This location is one of my more favorite ones. read more

Starbucks - Coffee & Tea Near Me - Raleigh, North Carolina

Very disappointed at this location, I made a mobile order and my mom went to pick it up she had the mobile receipt and showed it to employee and he didn't want to provide the order stating he didn't understand. Location accepts mobile orders why are they refusing to give it? It was clearly already made and ready to be picked up and I had to speak to him on the phone and kept saying that he didn't know about my order that I probably placed it elsewhere, come on with full receipt showing location for pick up and the order sitting there for pick up. Please train staff so this type of issues can be avoided. This is not the first time I place orders for pick up and never had an issue before, I paid for a product I shouldn't be questioned when picking it up so ridiculous. read more

I went to this Starbucks for the first time. I found it very appalling that with this pandemic they are allowing people in their shop without wearing mask. As I'm waiting for my drink to be made I watched several women come in, 1 had her face mask on as her friend had hers in her hand then she finally decided to put it on, then they proceeded to have conversations with 2 other ladies and took their mask off, so now there are 4 ladies standing in the middle of the coffee shop laughing and talking without having a mask on while people are coming in and out ordering their drinks and pastries. I also saw a young man come in without a mask and place an order without a mask. When will people take this virus seriously? As NC numbers are steadily rising people are walking around going into places like nothing is going on. read more

Hunting for a IHOP on the way home, we found this Starbucks and I am so glad we did!! Super friendly, fast service, and personable! :-) love it when I can strike up friendly conversation with the employees!! Organic cage-free egg white spinach whole grain wrap for breakfast?? I'll take two please. :) read more

This Starbucks is another testament to the legacy of making people feel good. I was greeted when I walked in and they were very busy. I ordered my usual and put my iPhone to the scanner to pay for it. The staff said that it was a cool way to pay for my coffee and more people are doing it that way. I kinda got a hint that I was kinda hip for an older guy for using my phone. well anyway they all had a smile on there face and were very cheerful ! Nice to see and Starbucks must hand pick the people to work for them. They all seem to be that way. That is why I always come to Starbucks, oh yes the coffee also. One tall Pike please with a shot of espresso. read more

The employees are so nice. There was a line but everyone had their drinks or food within 5 minutes. They spoke and joked with us! Atmosphere was very good! read more

Starbucks - Strawberry refresher with lemonade - Coffee & Tea Near Me - Raleigh, North Carolina

Stale donuts. my wife and kids got different donuts and all of them were stale. What we thought was gonna be a treat made us feel like cavemen biting in the rocks. read more

This Starbucks fucking sucks! They are ALWAYS out of stuff. Whether it's chai tea, coffee tops (they started using Frap domes instead of regular tops), drink caddies or even coffee stoppers. Who does the ordering here?! Get your shit together. This is the WORST SBUX in the country!! read more

Love this Starbucks! I pass by it on the way to work everyday so it is a nice way to start the day. The baristas are on it! This Starbucks runs like a fine oiled machine. I have been to (too) many Starbucks and this one, no matter how long the line is, moves quickly! I'm now a regular and they know my name and how I want my Cafe White Mocha (grande,skim, no whip) and have it ready for me before I have even paid! LOVE LOVE LOVE this locale! read more

I go here pretty regularly and it is super hit or miss. Twice in the last week I've had awful drinks. This morning I ordered a salted cream cold brew and I picked it up while running to work. There was a layer of all the syrup on the bottom of the cup, and zero foam on top. When I took a sip, it tastes like watered down coffee and had zero flavor. I had to pour it out and mix it again plus adding my own creamer so it was palatable. Seriously disappointing for a small yet expensive drink. read more

Very small place. We sat outside and it was a pleasant day so it worked. If you want coffee and run this is probably a good solution. Not so much for a meeting. read more

A skinny little Starbucks located in an ersatz corner of this plaza. Three stars because I have yet to go in there and find an empty seat ... but as others have noted, the staff are friendly and seem to do a good job. read more

People need to know: this is the only place ANYWHERE that you can get decaf iced coffee!! I know that's heresy for a lot of people, but there is a small but mighty crowd of decaf drinkers for various reasons that need this option! They should post a sign advertising it... although then it may be gone when I get there :) This is the best Starbucks around, hands down. The workers are friendly. It is quite crowded, quite often and on the rare occasions they've messed up or seemed to have forgotten my order, they always make it right. read more

Its been year since the last review of this Starbucks has been posted, but not much has changed....and that's a good thing! I've been frequenting this location for the last 3 plus years and the service has been consistently good, with staff cheerful and friendly. They keep the tables, restrooms, and sugar and cream bar clean.....oh, and they always have great coffee..... read more

Starbucks - Kid Art - Coffee & Tea Near Me - Raleigh, North Carolina

This is sill my favorite store in Raleigh! It's way to small for the amount of volume it handles. When I get my coffee to go, I use the mobile pay app and the baristas always have it ready. They are 90% of the time super fast. The line often stretches out the door and people will leave. They have no idea that the wait is not that bad.--- I love the location but this store needs more room! When I stay, I can usually find a table inside or find some one willing to share. This sore needs more space. :) The tenured baristas such as RL, Jonathan, Ysef, Chad, Carly, Dana, April and Bradi create such a great vibe in the store. You can tell they enjoy being a part of the experience. They create a culture of community within the store even when it is chaotic. read more

Starbucks...been in one, been in them all...for the most part. This location's employees are among the friendliest I've met in a Starbucks. I typically avoid coffee shop chains, instead favoring the local holes-in-the-wall, locally-owned type...however, on a hot July day with the convertible roof down on a black car, one must have a cold blended beverage -- fast. I was already in the area after having said car cleaned to a gleaming shine, and was on my way to a Pampered Chef party...kind that odd, in the middle, kind of a situation. This worked for a brief respite in air conditioned, a cold beverage, and someone's NY Times which they left behind. read more

Was disappointed today when I was sitting outside this Starbucks on a nice fall day, enjoying my latte, when an idiot next to me lit up a cigar. I asked him nicely to stop, telling him that I found his cigar offensive, and he told me to "get lost." So I went inside and asked the employees to enforce their smoking policy, since the gentleman was within 25 feet of the door. The barista said "we just let it go, because they all do it." She refused to ask the man to stop. What is up with this? I have asked employees at various Starbucks all up and down the East Coast to enforce the smoking policy at least 15-20 times in the last two years. I have never had one refuse to do it. I left and will not return to that Starbucks again. I am so upset about this that I am not sure I will return to any Starbucks. If she would've said that they were too busy, or that she would do it when she got a break or something, I would understand. The store was pretty busy. But "because they all do it"? What kind of reasoning is that? I know they "all do it." That is the whole reason why the policy was created. That is the whole reason to enforce the policy, not ignore it. I hope the management of the store talks to these employees and they get with the program. I am not returning. read more

I love 'The Bucks' but while that is true, this location leaves something to be desired. They do not have enough help during the busy times (i.e. the morning rush). They are fairly swift and mostly pleasant. When my beverage is slid across the counter there is inevitably caramel stickiness dripping from the lid and smeared on the cup. That's not what I call a good start to my day. I will go here but only because it is close to my house. I frequent other coffee shops and other Starbucks for this reason. Will try not to attend again, but sometimes a caffeinator's gotta do what a caffeinator's gotta do. read more

top tier starbucks!! staff is always really friendly and my order is always finished fast and correctly

When I first started coming here they had a problem trying to make my drink but now they always make it perfect. Had recently the chicken caprese sandwich and it was pretty good considering, but skip the ham egg and swiss sandwich. It's like chewing on rubber and dry. read more

No surprises here!!! Small and BUSY spot. Baristas get you IN and OUT in a kind, timely manner.

I have been to every Starbucks, literally, in Raleigh. This one to me is probably one of the best ones. I don't know how that happens but it is. It's usually hit or miss with the line. Sometimes I hit just right and am the only person, sometimes, there are three other people sometimes there are 10 and the door is partially cracked because the line is so long. There IS NO DRIVE THRU, so be sure to leave early enough or if you have the option late enough to miss the morning rush. Happy caffeinating! read more

One of the better Starbucks I've frequented. Generally service is so bad in a Starbucks that the customers and staff are all pissed off. Here, they keep the line moving, service is top notch and everyone seems to be happy. A nice way to start the day. read more

This is the best Starbucks in north Raleigh on a busy weekday morning. They get you in and out when on your way to work. They provide service efficiently...one gets the pastries while another gets the coffee so that they aren't getting in the way of one another. Sometimes one person is doing nothing but coffee so the people at the registers are quick. Like night and day from the store in briar creek! read more

I walked into this Starbucks after leaving dunkin on capital and Durant corner with the upmost worst customer service and attitude from that place beyond livid since I had my coffee messed up nasty tasting I trashed the Dunkin' so I was just expecting to waste more money I don't have at Starbucks to make me alive and awake. The entire staff asked how I was and I said I'm livid Dunkin' screwed me over and I'm beyond so angry and broker because I trashed my Dunkin' coffee and they actually listened to me venting like a crazy person they made my drink and food correctly and gave it to me on the house I denied it said I am willing to pay for it and they said no if this will make your day better it's on them! I was thankful to them they comforted me when I was suffering in my health and wellness and coffee perks me up daily Dunkin sucks I will never go there again! So the superstars that helped me from store 8495 were ANA ,DOC , COLLIN, AND MORGAN! YOU ROCK YOU NEED A RAISE OR SOMETHING! I will go back soon and tell all the managers how amazing they made my day Thanks to them they made me alive awake and my day just a tad better there are still awesome amazing ppl in this world! I made new friends I will go there since there's no good people at Dunkin read more

Awful. Dirty inside. Service bad. Took forever to get a simple standard cap. Pastries picked over. No fresh boxes. Was here 30 min on abf non holiday day at 2 pm read more

Wife likes Starbucks. Visit this location often. Our opinion is that this Starbucks location is the best of the best. Welcoming, friendly staff. You are recognized as an individual person here. Quick, accurate, caring service. Like the trick quiz question that they make up each week and post. Everyone who works here is nice; however, Tina is the best of the best. It is worth the visit. Try it out. read more

Best Starbucks in North Raleigh. Great music. Baristas ask you how your day is going! They always have the New York Times. They also gush over my 2 year old daughter. They get my order exactly right every time - iced coffee with just a half a pump of sweetener. Thanks, baristas, for boosting my mood and my caffeine levels!!!!!! read more

I love Starbucks and would love it even more if they could bring back my beloved ice-lemon pound cake!!! I hate the new pastries but the coffee is still awesome! read more

Always liked to visit, is within walking distance and enjoyed a drink outside when the weather was nice however enough is enough ! In the last few weeks I've visited Starbucks at Falls village and I have been shocked at some of the scenes. Garbage overflowing outside and having flies and bees buzzing around as I drink, hair on my drink lid and the most disgusting realization of an employee not wash their hands after using the restroom . I realized the restroom issue after using the restroom myself when there was no soap in the dispenser. Remembering that before I used the restroom there was a wait and the person that exited before I entered was a employee. I sent an email to Starbucks customer service and never received a response. Unfortunately service and pride in a job is becoming a long lost art. Sent from my iPhone read more