I ordered a tall pike hot, and got a lukewarm coffee. The guy says it's because "it's double cupped " Really? He did get me another one but it's the same. I threw it out and left. read more

I want to thank Starbucks Orange on 130 S. Main St. Orange, CA 92868. I received the best customer service from Nathan, Matt, Chris, and Specially James. I received Outstanding Service and assistance from Nathan, Matt, and Chris on Navigating the Starbucks App. Specially when it was raining I got a free Crosont. You guys are the best and I am making this Starbucks my to go Starbucks. It's positive and friendly Baristas. Good 2 go. Semper fi love you Heros of Buck Stars... read more

To the more elder Hispanic lady (I hate to include race) who couldn't be bothered to be asked a simple question. Yes you. I hope you get fired. You don't wave fingers in peoples faces just after a simple "excuse me" and yell out "wait!!". I get working in the early mornings gets tiring and exhausting and believe me I understand the stress on having a lot to do but for 1 it was not busy and you just wanted to act like a bitch for no damn reason. Check your fucking attitude or get a new job. Thanks. To the young girl who saw what happened and gave me my drink that was sitting on the "mobile order" side for over 20 mins thank you. Unlike your coworker you were helpful. Shortly contacting corporate on this issue, your welcome staff I'm sure you'll be happy to have her gone. :) read more

Let's face the facts. I will go to all Starbucks and review them too. The parking is plentiful at this one. The inside is quite small with a few comfy chairs and tables. The service and my iced grande vanilla soy latte was good like usual. Starbucks is not the best, but they are consistent. read more

Happy with a refreshing refresher. Plenty of parking. Happy friendly customer service. Fast and friendly.

Do NOT stop in this store as the employees are rude, condescending, lack professionalism and no one cares about the customers. The wait time for in-store orders is horrendous but the ordering through the mobile app is actually worse. Try another store nearby with kind Barista's. read more

I don't usually write reviews for chain businesses like a Starbucks but I almost feel obligated to. The overall 3 stars is a little dramatic you guys! I've been using my mobile app to order a latte or espresso treat-myself at least twice a week, pretty consistently for weeks now at this location. My order is alway correct and from the time I place my order to the time I pick it up, it's actually ready. Some places make you wait additional, kind of defeating the whole "on the go mobile order" not this location. (About 7 minutes from when I place ye order to when I pick it up) I'm always greeted with a smile or some other warm welcome, even though I'm literally in the store for 2 minutes. But today I placed my order inside and the young lady was super nice and prompt. The space is always clean and it's open with plenty of seats. For having one caveat that there is no drive thru, but there's always plenty of parking available because it's in a large plaza - this location is pretty decent quality in service. This location is definitely one of my go to locations. read more

It was my first time to stop by the Starbucks on the Chapman and Main Street that I order my 1st cup of coffee for the second I need the refill and they did not give it me they were races because I wear my scarf.,,,,, in so so rude, the guy was really rude . read more

we all know every Starbucks can be hit or miss right... I mean they say they are improving their service and experience but whatever, yea? OK so I'm waiting for my food next door at this asian place and have a feeling they're not particularly swift and it's very hot so I go next door for an iced coffee. there's a sign for iced vanilla latte and I think, that sounds pretty good but I just want a regular size (tall), and not spend an extra 75 for "grande" I don't really need. next I know, all serious looking chick (not the one that took my money), pours my drink and leaves it on the counter. not a word, not a glance, nothing. I get that she was restocking since it was a slow time... but it... was... not... busy. a little "here you go" would have sufficed. anyway I take 3 sips of the thing and realize, there are only 4 sips in the cup since she stacked it to the lid with ice. food's finally ready at the place next door, I go back to visit chick #1 and just say, look can I have a little bit less ice and little bit more drink please? she basically re-makes it which was probably more than necessary, but maybe there wasn't any other way. then she goes, oh, yeah we use a SCOOP so next time ask for "no ice". how about, there are 2 lines on the cup to show you how much ice to put, tell the deaf mute behind you not to exceed it (or your training) next time? oh yeah no drive thru... but then there aren't many in Orange that are. then again I know people that like this one... hmm read more

I don't normally visit this location, but co-workers like it so I gave it a try. I wasn't too impressed. I did a mobile order about 7 minutes prior to picking up, but when I arrived, I waited another 10 minutes. The location was not crowded since it was a holiday for many people. I normally go to the one on Katella and Main. That location is much more crowded, yet way more efficient. Another thing that bothered me was the fact that when they're finished making your order, they don't call out your name. It seemed like unless you're a regular, you kind of get the cold shoulder. I've never been to a Starbucks where they don't call out your name. There were maybe 4 people waiting for their drinks. I ordered the Iced Molten Chocolate Latte. I don't know if this was made incorrectly or if this drink is not supposed to be ordered over ice because there were chunks of chocolate occupying the bottom 1/6th of my drink. The pieces were much too large to drink with a straw. Maybe today was just an off day. read more

Starbucks - Don't order the Iced Molten Chocolate Latte.. Huge chunks of chocolate that get stuck in your straw. - Coffee & Tea Near Me - Orange, California

Absolutely the worst salted caramel cold brew I've ever had! Probably because it has no caramel. I didn't try it till I left, but I drank it anyway. They also messed up another order and were giving orders in between my three drinks. The folks were nice, but the delivery was terrible. read more

Starbucks - Coffee & Tea Near Me - Orange, California

Breh this worker here name Robert. By far the friendliest worker I've ever encountered. He knows what you want before I can even say what I want. He just knows what a customer wants and desire. He knows the popular drinks and knows what the low-key good drinks are as well. Very educated on all the drinks that Starbucks has to offer. Overall my experience at Starbucks have been pretty bad except this one and a few other location. By far best Barista I've seen so far -loyal customer since '01 read more

ATTENTION: This Starbucks does not have any outlets to plug in your computer. They covered up all six outlets. Super bummed, that I can't pop in here for a quick study session. The food warmer machine takes forever. They process all Mobile Orders before anything else. Which takes FOREVER. The staff is super friendly though and the place is clean. The Iced Coffee isn't the best. TIP: For the best brewed iced coffee, head to the Starbucks on Katella. They brew it perfectly, has the right notes of flavors. read more

This would never happen at Coffee Bean & Tea Leaf... I can't believe it! All electrical outlets under the table and all four outlets on the wall have blank plates sealing the electricity, and preventing any consumers from doing any kind of work that requires to have a computer connection. So much for customer service and being consumer-friendly. It's not a matter of never having electric receptacles, they have it, THEY HAD IT, and they are unwilling to share the little bit that we use when we come and give them their business. I've never seen it like this at Coffee Bean & Tea Leaf. read more

Possibly the only coffee shop in a college town without a single electric plug. If you must come here, have your electronics fully charged but might as well go to any of the other billion coffee shops in the area. Not worth it. read more

Always fast, friendly, and (mostly) correct on my orders. Located off Chapman and Main, the coffee shop makes for a fast and easy coffee pitstop. Don't worry if you walk in to a long line, they are very fast. read more

Starbucks - Coffee & Tea Near Me - Orange, California

I come here almost every single morning. My drink and food is always ready on time and the employees are super helpful. I come in every day barefoot after waking up in the morning cause I live around the corner and today was the first day I was asked to wears shoes by a employee I haven't seen before. Let me know with a comment where it says I can't come in with out shoes or please put up a sign rather than just telling people. Have never had this problem before at any Starbucks in the area. Otherwise amazing store with amazing coffee/breakfast sandwiches. My morning Starbucks is a must for me and is what wakes me up for my day. read more

Nicest friendliest staff at this location. The customer service here is just amazing. If anything goes wrong, they make it right the right way. There is never any hassle. They go above and beyond to keep their customers happy. I am so glad this is my "home Starbucks". Other locations could learn a lot from this one. They always have the blonde roast ready. read more

Best customer service! Most Starbucks already have great service but this one in particular was really awesome!! I ordered a Vanilla Latte and they gave me a cup that was half filled and foamy! But the moment I said something to the barista he just said okay no worries and made me a new cup and let me keep the original cup they gave me !! Just positive attitudes from these guys here read more

These guys have excellent customer service!! :) James was very friendly & I didn't get the Asian guys name but he's super friendly & helpful! :) Thank u! Yay! Lol. read more

No internet, no restrooms available for customers, and to top it off cold caffe. This I got to be the worst Starbucks I have been in. read more

They never call your name. They have you sitting there till you go and pick up your own drink. Waste time and they are very rude & inefficient. read more

I frequent this Starbucks location a lot mainly because the baristas are so nice and friendly. Drinks are always made accurately and I always feel welcome when I walk in the door and I am often greeted by name. Great service all around! This location has the clover system but does not have the nitro system. I work within walking distance to this location so I don't really have to deal with the parking but know that the lot is small and its tough to find a spot during the lunch hour rush as there are other quick service restaurants in the same center. read more

My wife and I decided to stop here this morning before our daughters appointment at CHOC, it was supposedly the only open coffee shop at 4:30AM. I walked up to the door at 4:35 and tried to open it and it was locked. The employees saw me and purposely ignored me until I left at 4:50AM. I thought it might have been a mistake with the times on Apple Maps but The sign on the door says open at 4:30AM. Employees are very rude for not even acknowledging me, they could have at least addressed when they open or say hey sorry we're running late. Will never return to this location. read more

This is a nice Starbucks its quick for coffee and dessert its in small shopping center no drive through is on the corner of main st. And Chapman in Orange, the restrooms is not clean they need to be more clean. read more

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This Starbucks is so helpful and friendly! Bella took time to assist me with ordering a drink and how to best order it! The staff is great!

Excellent service and I was really pleased to see how seriously this location takes the idea of equal opportunity. It really made my experience special, thank you. read more

I don't know if it's just this place or it's JUST this place. The baristas here are not really friendly as other Starbucks do. Whoever is the manager in this branch, MAYBE, should let their staff have a dose of java before working! They really really looked like they really really need it. (notice the multiple really??) #smh read more

Took two sips from my drink today at this location and pulled something out of my mouth. Hair wrapped up in a scab or some sort of organic material?!! (Picture posed) So gross and disgusted. The barista did not seemed concerned where it came from or how it got in my drink. Or whether his kitchen area had more of where this came from. read more

Starbucks - Pulled hair and scab out from my second sip. Disgusting. - Coffee & Tea Near Me - Orange, California

I went into this starbucks today 2/5 in the a.m. i dont know what the problem was with the person making the drinks but when i asked him to identify the drink for me, he caught an attitude. (Brian. Short one not tall Brian) He was very unprofessional and i dont appreciate being challenged in a professional environment as if we were on the block or something. I have frequented this starbucks from time to time and havent had a problem before. Maybe he was having a bad day, but he needs to understand composure in the work place. I will not be returning in the future as i choose to take my money elsewhere....i will also discourage my friends from coming to this starbucks. Very Dissapointed Man!! read more

I stopped by this morning to grab one of those tasty reduced fat turkey bacon breakfast sandwiches and a cup of coffee to help me kick start my day. Now, Starbucks is known for having those employees who smile and greet you as soon as you walk in or at least approach the counter. Well, today was slightly different. I don't know if the chick at the counter was just having a bad hair day (cause it looked like hell) or perhaps she is just a negative miserable bitch.... Poor thing didn't look happy at all. In fact she gave me an attitude and looked less than thrilled to be working. Maybe she had a hangover. Oddly enough I found humor in her disastrous attitude. I can't believe that I actually felt empathy for her. That was odd for me. However there was this male employee who was cheerful, greeted me, took over and took my order and even chatted up a bit about the coffee..... Thank God for that friendly dude! Note: My coffee was great and so was that yummy reduced fat turkey bacon breakfast sandwich. read more

Starbucks - Coffee & Tea Near Me - Orange, California

This is one of my favorite Starbucks that I go to almost every morning before work and school and sometimes it could be a long line but even with a long line and never fails that they always have me in and out within the 10 minute period. The customer service is always so great they're super friendly and I love it when I come inside there always smiling. Their breakfast sandwiches are so good I try not to get them cause I don't want to spend more money only on coffee but when I do get those breakfast sandwiches they're so good I have tried each and everyone of him and there's not a bad one in the bunch. If you're the type of person that gets full of very little I would suggest you trying them but if you need like a big plate of food to get filled I suggest you not get them because then it would be a waste of your money. read more

Starbucks - Yummy - Coffee & Tea Near Me - Orange, California

amazing customer service. They went out of their way to remake my drink when I asked and threw in a gift card for the trouble :)

I have only sat in here at a table once, and I will say that seating can be limited during busy times. That being said, I just about always take my drink to go. The baristas are pretty nice. It's not as busy of a location compared to most Starbucks around the area, and it's kept pretty clean. My drinks are usually pretty well-made, and I haven't had any issues that I can recall. read more

I accidentally spilled my Frappuccino shortly after leaving this Starbucks. I walked back to get a cup to save what was left of my drink. The barista kindly offered to make a new one for me. Thank you so much! read more

Great coffee and brick snacks Good place to study and type up reports Good variety of choices on the menu read more

I went there today about mid-day, it's a tiny location. There is very little seating, it was packed, so I had to leave and head to another location. BOO HOO BOO HOO. read more

3.5 Stars I come to this Starbucks whenever we happen to eat at Cha Thai down the way. It's in the same plaza and my friend SS and I always stop by before heading back to work. Service has always been friendly and I always get a good drink. It's a much smaller Starbucks than most others, so most tables are taken around lunch time, whenever I happen to be there. Other than that, it's as good as Starbucks can be, right? read more

Plenty of tables inside and shares outside tables with other food places around it. Drinks are made pretty slow compared to other Starbucks I've been to. Service is just okay...not as friendly, but they aren't rude or mean. read more

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Disclaimer: I'll probably never give any Starbucks 5 stars. This location is for night owls like me (it's the latest-open Starbucks in the area that I know of... until 1am most nights, maybe later on weekends?) It's a larger store, and plenty of seating for you studious students, especially since they installed a long counter in the middle of the store designed for laptop users. Most seats (esp that laptop counter) have access to power plugs, but not all. Quite a bit of outdoor seating too. read more