Always come through when begging my oil changed next door. The service is great, the food and drinks are always quick. I have no issues or concerns. Side note: I do come early weekend mornings so the air may be short due to time and day. I'll need to come during the week and see how the service is compared to other times. Otherwise, always on point when I'm here and love coming. read more

Starbucks - Coffee & Tea Near Me - Ontario, California

Drink was amazing and workers were patient when my card wouldnt load. And martin is amazing!!! 10/10 customer service

Mariah was so kind, she greeted me and was making small talk. I'm not even from this area but i definitely felt welcomed. Amazing customer service she even held the door open for me because i had my hands full! read more

Starbucks - Coffee & Tea Near Me - Ontario, California

Been coming to this location for about 4 years and they are now starting to greet you by your name. I love it! Feels nice, doesn't make me feel like I need to be in a rush and get out. read more

Starbucks - I got a tall iced doppio with 1 pump of hazelnut and 1/4 of oatmilk. It's like a quick strong coffee for me. - Coffee & Tea Near Me - Ontario, California

I never leave reviews but thank you Kiki for your amazing customer service! You're a ray of sunshine! Bonus that my coffee is always delicious from this location! read more

The service is always good, and this super cute doodle brightens up my day. Thank you so much read more

Starbucks - Coffee & Tea Near Me - Ontario, California

I've been a loyal customer at this Starbucks for years, especially since it's right across from my home and my son's school. Today, on his walk home, he went in just to ask for a cup of water. While I completely understand the policy, I was really disappointed that the employee refused. After speaking to the assistant manager, I was told this is strictly enforced, but it just felt unnecessarily harsh--especially for a child. It's a shame, because we used to come here every day, but I'll be taking my business elsewhere now. read more

This Starbucks need to close down. My husband went in to order and the 3 people working there just ignored him & did not even bother to say "We'll be right with you." Nothing. Just straight up ignored him. read more

Wow. Just wow. Mia is awesome and made my Mr.Beast drink deliciously! Her service was amazing!

Great employees Kiki and the employees were very fast and efficient by the time I got to the window all my drinks and food were ready Great job!! read more

My husband is in the nearby hospital. I ran to get a coffee, wanted to use the restroom and was told I needed to be a customer. I told her I would be ordering and she gave me the wrong code. Good job making a bad situation worse. read more

Service is mostly good and drinks are always made great and staff is pleasant when you customize your drink order!! New customization is fire- Brown Sugar shaken espresso with white Mocha and macadamia syrup. *2pumps of each for a venti read more

Nice place to chill And hang out with friends service was good and fast they made it fast and quick read more

Starbucks - #Caramel Frappuccino Blended Coffee #Chocolate Cake Pop - Coffee & Tea Near Me - Ontario, California

This store is located next to Domino's Pizza on the corner of Vineyard and Walnut with drive-thru service. I ordered an 'Iced Toasted Vanilla Oatmilk Shaken Espresso' but replaced the Oatmilk with Coconut Milk since they were out of stock and to my surprise, it tasted delicious and was super satisfying. The drive-thru service was friendly, fast & efficient. I was very satisfied with the service here. read more

Starbucks - Iced Toasted Vanilla Oatmilk Shaken Espresso - Venti - Coffee & Tea Near Me - Ontario, California

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This morning, my wife ordered on the mobile app we arrived. I walked in and asked for the restroom. They denied me and said it's for customers only and I said I am a customer. Emily told me that she would take my order now I said I already order I don't have your order it. I did a mobile order. She gave me the code, but it was the wrong code. It was only three code. I will never go back there again. read more

Drive thru way too slow! I can't go here during my lunch I'll never make it back and they seem to run out of stock of items quickly. Im a big fan of ordering ahead but for some reason there's many times I can't order ahead from this location. read more

Apparently they don't let you to use the restroom if you're picking up orders from uber or doordash. 100% I will never buy something from this store read more

So... it's a super windy day. I came to this starbucks to do some work. When I showed up at 2 pm, the doors were locked. there are 4 partners inside working and as I knock on the window they just staring at me. Finally someone comes to let me in and they said it's too windy to leave the doors unlocked and they were too busy to come open the door because they are so backed up at the drive-thru. So... I order my drink and notice another gentleman walking up to the door. So to help them out, I opened the door. Well God help me... I get reprimanded for trying to help. "Sir, you can't just open the door to let people in." I said, I asked if you wanted me to get the door and she says, "we didn't hear you." They could have put a sign on the door, said they are closed, and but thanked me for trying to help. But...no. the blank stares, they arrogance--wow. Oh, and I've seen WAY BUSYER Starbucks manage people way better. I get if they were backed up...ok, if you lock people out, there's got to be some explanation--not blank stares. this is not how you treat people. read more

Since last yr I come here before work a couple times a month for my hot black coffee, either Dark Roast Brew or Americano. I preorder so it's ready quickly and I have to say it's been tastier the last 6 months or so. So I've been going about 1/wk now. The only bummer is that sometimes there is 1"of room at the top and I feel very cheated. Sometimes it's to the top so it depends who the barista is. But I really wish it would always be closer to the top since I drink it black. Last week I decided to try a breakfast burrito for the first time...and the last time. It looked nothing like the photo. What I got looked like a flat pizza. I will still go for my coffee, but not the Spinach burrito, it wasn't as good as it looked. read more

Starbucks - Hmmmm, not quite the same. - Coffee & Tea Near Me - Ontario, California

Whenever we go there and order a hot tall size drink, the cap is never on completely or is too small, this causes the hot drink to spill when someone tries to drink it. Is it so hard to put the right cap on a hot drink? read more

all starbucks have horrible customer service but this one is really close to the worst.

I feel bad for the review because I don't order anything. I stopped here for the first time today and decided to use the restroom first. As I walked up to the Glassdoor I thought I had the wrong place. "Surely this can't be a Starbucks", I thought seeing the dirty glass and door. I've never seen a Starbucks so dirty before. And I mean, the door just wasn't from a busy crowd. Undeterred I went in and headed to the restroom. The tiles were filthy (a word I rarely use). Where the tile meets the wall was covered in a black sludge that had to be growing for months. The walls, the door, just nasty. I thought that if they couldn't keep the bathroom presentable are they properly cleaning the food area? I just couldn't go there. So I walked out. There were around 4 staff in there and no one acknowledged me on my way in or out. This was at 2pm on a Monday. read more

Unfortunately I keep on trying to give the Starbucks a chance. let me start off by saying...The employees are very nice! I ordered a Trenta cold brew with no ice and they will not fill it up to the top the Brisas said their store manager will not allow them to fill it to the top when no ice is required. So whatever they're supposed to give you an ice that's how much your cup will be empty. This is the only Starbucks that does that. If I'm paying full price for my drink it should be filled to the top. read more

Best customer service ever! I always go to this starbucks and it never disappoints me! Such a friendly work environment

For me service is everything and welcoming And cleaning guy with glasses And tattoos is rude and ruins service read more

This Starbucks location is nice. The interior design is cool, and the music isn't too loud, making a nice ambiance. The servers were kind and delivered my drink quickly. The shaded outdoor area at this location is excellent as well. I have had some issues with their hours in the past but none today. read more

Starbucks - Grande Iced Green Tea - Coffee & Tea Near Me - Ontario, California

So whatever wait time the app gives you double that at this location. Also don't expect them to update what they're sold out of until you get there to pick up your order =D Better yet just go to the one on Archibald off the 60, they're above amazing! read more

Starbucks - Coffee & Tea Near Me - Ontario, California

Stopped in last night for my go-to iced green tea and was thrilled to find a Starbucks drive through open 24 hours! I was a little bummed about the tea being a little over brewed at 11:30 p.m. but it still hit the spot. I wonder if it tasted differently because I asked for light ice? Starbucks gurus, help me out! This location is conveniently located not too far off the 60 fwy on Vineyard. The barista who assisted us was friendly and there obviously wasn't a long line at all at that time of night. I've been to this location several times before and I have no major complaints. I will definitely be back when I'm in the area (but I'll just make sure my tea isn't over brewed). read more

Love this location. The staff are always friendly, helpful, and patient. The cafe itself is always clean and well kept. They always have a great selection of cups, mugs, tumblers to purchase. And when seasonal beverages come around they are very good about keeping the ingredients stocked so they can have everything available to order. read more

This Starbucks had become my on the way to work Starbucks. It's crazy non-stop busy to say the least! They get a crazy morning rush. No matter how busy they are though, they always say good morning, and greet with a smile. My drink is always got and exactly how is ordered. Service, even though they're slammed, is always fast. I've yet to wait longer then three or four minutes for my drink. The staff is on it. No standing around at all. They work very hard and get it done. Keep at it! read more

Starbucks - Coffee & Tea Near Me - Ontario, California

I used to come to this location literally everyday. Now I prefer going to the Philadelphia and grove location because this one is literally always closed with no ahead notice. i can never order ahead anymore. It's honestly ridiculous read more

Came here for coffee, and it was closed. Drive thru was closed off too. They really need to update their COVID hours online. We weren't the only ones pulling up here. read more

Starbucks - New hours of operation - Coffee & Tea Near Me - Ontario, California

Friendly and fast service on good days. Of course business takes time when it's busier but also kind workers and love Yaz everyday positive attitude. Orders are always correct and so tasty. Music is always going with nice vibes. My go to Starbucks ! read more

My favorite time to stop by when I'm in a rush are mornings. Afternoons can get pretty busy, mostly for frappy hour but overall welcoming/great staff :) read more

Starbucks - One of my favs - Coffee & Tea Near Me - Ontario, California

I work closer to this Starbucks but often go to the location on Archibald because this location is awful. I have been having bad experiences at this location for about 4 years. I don't know why I bother still coming. Today I got my order quite fast but my bagel was barely toasted and had a weird cheese on it that probably was cross contamination from a previous I did not like it. My order was clearly rushed so they half cooked my bagel. Update: since my last review I've had them mess up my order 4 times today being the most annoying because I could really use a pick me up. read more

Starbucks - Coffee & Tea Near Me - Ontario, California

My favorite Starbucks! Great service and my order was perfect. Matt was awesome and helpful!

The chubby guy with long hair Was extremely rude. it's obvious he hates his job! He didn't listen to my order and when I was ordering my food he seemed irritated and it made me feel like I was rushed. I paid twice because he didn't hear me say cake pop the first time. Lastly when I was done paying for my food I was nice and said thank you he didn't say a word and just stared at me.... read more

This is usually the Starbucks I go too because it's close to the freeway I catch to get to work. I'm really getting sick of the lack of effort the opening crew puts into making their coffee. This is the second time that I've asked for soy and they still end up putting 2% milk. Pay attention!!! Thanks for wasting my time and not being able to have my coffee on the way to work. I will not be going back to this location. I would of given this location 0 stars but the girls that work mid shift always make sure my drinks are made correctly. Thank you! read more

I've been coming to this Starbucks location for awhile and it's so convenient that it's down the street from me. Another HUGE factor is their Drive Thru is 24/7. Upon entering I was greeted with a Hello & was acknowledged. I ordered a Cafe Latte (Grande) and a Pumpkin Bread. My order was tasted good and have no complaints. My overall experience was great and was provided with great customer service. The staff is very friendly, nice & cool to talk to. I'll back coming back for sure and keep up the good work guys! read more

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Coffee great, just too expensive. We decided to make our own coffee at home . We are cutting back on eating and drinking out inflation has made it impossible to continue our past pre-pandemic lifestyles. read more