Quick service, good drinks and a very clean space. Good to work in or drop in for a bev. read more

Starbucks - Coffee & Tea Near Me - Oak Park, Illinois

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customer service not good. rude encounters over the phone and not very thorough with properly completing orders.

This Starbuck's store in Oak Park is one of the best Starbuck's stores I have ever been to. I have been a customer here several times now. I give the store's staff praise for their politeness, for keeping a clean and enjoyable dining space, and for providing excellent customer service. Thank you all for being a great part of the Oak Park community! God bless. read more

Absolutely everything needs improvement.The way they provide service or lack of it! Service slow, takes too long. Not worth it

It was a beautiful fall day and what better way to start the day than delicious coffee. I arrived and my order was ready. Nice crew working that day. The outside seating area was very nice and perfect to catch some fresh air and sun rays. Thanks read more

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When I came for a cup of cold foam for my pups last meal, I was nervous to make such a strange request and a bit overwhelmed in general. I could barely get the request out without crying but the cashier was so kind. She made me a big batch in an oatmeal bowl which was the perfect for for my girls snout. She was not eating well in the end but loved cold foam and it made her so happy. I was too sad to thank the barista as much as I should have but I will never forget that bit of kindness on such a difficult day. read more

Starbucks - Coffee & Tea Near Me - Oak Park, Illinois

On 7/26/2025 At 8:15 am in the morning I was there with a client. In the middle of an appointment the store Manager "Jazzy" stopped my meeting and asked "how much longer will me and my client be there tables are for paying customers". I replied " I already made a purchase" and she walked away. At this time we were at the table for 10 minutes the store was empty with plenty available tables. As the manager Jazzy, this was rude, unnecessary and unprofessional. I frequently have meetings at Starbucks and this was the very first time I have had experienced this. I am disappointed .This was embarrassing for me and my client. read more

I go by this Starbucks often and the sidewalk in front of the store always looks like people come out of the store and throw their drinks on the ground. There's always messy, sticky stuff and often cups, straws, and napkins on the sidewalk. Manager...could you have your closing staff include sweeping and washing down the sidewalk as part of their closing tasks? Your store would be so much more appealing. read more

With all the amazing coffee shop in town, why go here? Go across the street to Fairgrounds.

Watered down coffee because I asked for extra oat milk. Sad and so expensive. It was disgusting read more

Do you like a splash of coffee in your ice?? Then this is the location for you. Third time is a charm, so I'm done with this location. It's not pretty inside or at their outside seating anyway. This location serves to rip off the high school students at best read more

New management. New employees. Rude women working behind the counter. Dirty restaurant, dirty floors, dirty counters, dirty bathroom, dirty tables and chairs. Teenagers are allowed to sit in large groups for hours on end. Other people would like to sit down, too. Very loud talking, loud music. Can't hear yourself think. Shannon new owner very rude about their staff no getting Uber or Doordash orders correct. Wow. This place went down the toilet. read more

This Starbucks recently voted in a union at this location and also recently reduced their hours. As on June 2023, their hours are 7:00am-1:00pm Mon-Sat. That's a total of 36 hours a week. What is going on here? read more

Been going to Starbucks for ever. Always order my husbands coffee a grande mocha Frappuccino with a banana blended in, inside a venti cup. We do this bc we are being charged 2 for a banana and it adds volume. In the past we'd order a venti but they through away the remainder. So for the past 7 years we order it like this. NEVER had a problem at any Starbucks. I requested the extra and was told it was against Starbucks policy. The assistant manager pictured below, was extremely confrontational when questioned. Insisting that they can not for any reason give us a venti when we purchased a grande. I called 4 other Starbucks, ironically these other stores never heard of this said policy. Called the location, spoke to the manager she did apologize and comp us for the order. On another visit (mind you we've only been a handful maybe 4 of times bc this location is so bad). This morning 7 am line of 6 people very nice and efficient young lady behind the counter. Same assistant manager just standing back there on her cell phone, distracting another young women in glasses. Chatting like there are no patrons to be served. RIDICULOUS! How some people are employed?! It's just beyond me. Yes, yes in fact you are at work and are in no hurry, but the rest of the people in line need to still get to work. Show a little more regard. One individual should not be responsible to ring up, create beverages, and serve customers while there are 3 or more staff members on the clock. AND THIS FOLKS IS A MANAGER!?!? Don't worry honey the one attentive hardworking lady in the hijab will take care of us. I vote her to be your successor. Showed no frustration that she was doing the work of 3 people. You GO GIRL I did give 3 stars bc the other manager was helpful and apologetic, and almost everyone else is very friendly. read more

Starbucks - ! To this manager... I'm sure who ever your are texting is more important than your livelihood. Your sense of entitlement is astonishing! - Coffee & Tea Near Me - Oak Park, Illinois

They don't even let you wash hands. They operate pickup orders only so closed table seating areas AND bathrooms. Wth? I wanted food item but didn't allow me to wash hand for it. Not considering customers health under this Covid 19 disaster. read more

I'm not a big coffee drinker but stop in here about once a month, usually to buy whole boxes of coffee for meetings. Eddie took my call this morning for a last minute coffee box order and set me up well with coffee, cream, sugar, cups etc all for $18 and ready on time. Two other baristas were friendly and speedy at pick-up so I made my meeting on time. Parking situation is bonkers -and there is typically a hearty line of customers and no empty seats- but that's nothing new for this crowded part of town. Like the outdoor seating. read more

Standard Starbucks experience, although a bit difficult to find seating. It was freezing outside at 6am, so patrons were quarantined to the tiny interior. Service was polite and impersonal, I got my coffee and muffin then sat down quietly. Delightfully uneventful service experience. read more

Starbucks - The all-to-familiar counter. - Coffee & Tea Near Me - Oak Park, Illinois

Spacious, and they really give you bang for your buck. Just kidding about the 2nd part! They left me a solid inch of empty cup with my iced Chai. Iced drinks are already mostly ice. Don't be cheap; fill it up! read more

Starbucks - It's already mostly ice. At least fill it all the way. - Coffee & Tea Near Me - Oak Park, Illinois

this place sucks. employees are mean. they mess up orders, forget orders, totally disregard and and are horrible to their customers. i do not recommend coming to this place. any other starbucks but this one is good. the workers are complete bs. read more

STAFF: I want to shout out the gentleman barista who was working this past Friday, 2/1, around noon. The gentleman customer in front of me in line wasn't making very nice or necessary comments about the fact that the exact type of coffee he wanted wasn't available, and was being pretty abrasive overall, but the barista was very calm, collected, and kind, for the most part -- I heard him say "so sorry for the inconvenience!" earnestly several times (though the barista also said, "if you'd like, you can come behind the counter and I'll give you my apron" definitely loud enough for the customer to hear... but I understand customer service can be very frustrating. So I'm not really sure how much I can fault the barista for that one). AMBIENCE: Obviously, Starbucks is reliable when it comes to WiFi and a comforting cup of coffee that you can take to-go once you're done. This is your average, no-frills, suburban downtown area Starbucks. There are about 5-8 tables, just like any regular 'Bucks. PARKING: I found this location because it was closest to where I was coming from, and parking was fairly easy to find on Lake Street, though most spots in the area have a 2-hour limit. This stinks if you're looking to stay in one spot for awhile, and is especially not fun when it's 10 degrees outside. Not Starbucks' fault, though! Just a note. :) Basically, if you need to go to Starbucks, this location will do what you need for it to do. Just, I beg, be nice to the staff here (and everywhere else, folks)! read more

I ordered an iced carmel macchiato with coconut milk and I was throughly disappointed. There was a very small amount of coffee in the drink and tasted purely of coconut milk. Horrible drink. Never had a "coffee" so little flavor. UPDATE: I came the next day and ordered a iced vanilla latte with almond milk and the drink I received was made mostly of almond milk! Upset and disappointed. Doubt I will be coming back here soon. read more

When I come here there is always a 50/50 chance that I will be talked to with rudeness and grouchiness. There are some baristas here that will be very nice and friendly and some who will act like they hate there job and want to be rude. This place has always given off a mediocre vibe that always seems to be unpleasant. read more

Large comfortable outdoor patio. Only a few tables inside. Mobile ordering is best since it is crowded and tends to be a tad slow.

Between the music blasting at Metallica levels and the staff yelling loud enough to deafen a bat when taking orders and chatting one another this place is hazardous to your hearing. Top it off with the shabby furniture and you have a must miss location. read more

This location is always clean and provides exceptional service. Matt the barista was so friendly when we visited today, and handled the long line of people professionally. The social distancing markers were clear and I felt very safe the entire time. Great job Matt! read more

The information I like to get out of a Starbucks is: is there enough room in the cafe. It's a very large comfortable lounging area; in fact, people from Whole Foods next door came in to eat their sushi here without making a purchase which I do not agree with. There are comfortable lounging chairs, high top table and smaller tables as well as a counter top to sit and do your work while enjoying a cup of java. read more

Another day, another Starbucks. I love how there is a Starbucks at every corner where I am. We were visiting this area for the first time and looking for a Starbucks. Lucky for us, we found one! The workers here are very friendly and informative. Service was fast and they upgraded my drink from a tall to a grande. I love it! read more

I come to this Starbucks a lot because it's right by my school. The prices might not always be the best but the drinks usually are. Today I went here because I was waiting to get a manicure at the nail salon right by it. I asked for a hot chocolate, but the man making the drinks told me that if I got a peppermint hot chocolate instead, I could get another holiday drink for free. So I got a gingerbread latte as well as the peppermint hot chocolate. The guy made both drinks in under 30 seconds. The latte was probably the greatest drink I've ever had in my life. read more

It's a regular Starbucks. Nice baristas and good service. Seating is hard to find, but there are some seats outside in the patio area as well, so you can enjoy your Starbucks coffee with your family dog. read more

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Slowest service at a Starbuck ever. 6:20 in the AM, hardly a body in the store, so slow. 2:00 in the afternoon, so slow. Staff doesn't seem to care if people are waiting, customers are ignored. For sure don't go during a peak time, mobile order line is just as long as the register line. read more

Very slow service. Dirty floors. No food in display case. Let's be thankful they don't offer drive thru service here!!!

Drink quality is ok, service is AWFUL. Me and my coworkers have been going here for years, but as of lately, you have to plan for about 20-25 minutes to get a coffee. I don't know if it's new management, but there are usually 4 people behind the counter and the line DOES NOT MOVE. The employees seem to chat and waste time while everyone is watching and waiting in the line. It's gotten to the point that everyone in line shares in the disappointment to how clueless and disrespectful the staff is. Needs an overhaul on customer service and output of services. read more

This is the worst Starbucks I have ever been to. I always do a mobile order. I usually give it like 10 to 15 minutes notice, but I have yet to arrive there with it waiting for me to just walk in and pick up. I only stop here I don't On occasion, because it's on my way to my second job, so it's usually because I'm in need of an afternoon pick me up, but it is crap. Also, what's available on the app and what's available in the store is never accurate. C'mon Oak Park Starbucks, get it together! read more

First I must start out by saying that I generally enjoy Starbucks. Customers can enjoy a decent cup of coffee along with nice service almost anywhere in America and the world. Howard Schultz's vision helped turn Americans into coffee connoisseurs. Unfortunately this particular location is an example of poor management and unsupervised employees. is the worst Starbucks I've ever seen. Certainly a poor representation of the Starbucks chain. Due to it's convenience I've been going to this Starbucks for 10 years. Within the past 2 especially it has gone from reasonable to terrible. I will now need to consider other options. This location is poorly managed and confused. For example, this past Saturday morning there was a line out the door of customers waiting to get their coffee. Appallingly only one person was working the register. There was also one barista. 4 other employees were just standing around chatting or working at a snails pace performing seemingly non productive work completely while being oblivious to the long line waiting for coffee. None offered to help the obviously stressed cashier. I witnessed 3 customers walk out exasperated by the slowness. To make a long story short, it took me 20 minutes to get a simple Grande Pike and another 10 to get a multigrain bagel toasted. At one point the confused cashier spent nearly 5 minutes trying to find a bag for a customer while others were waiting. One customer told me she waited 45 minutes to get a Iced Americano! I suggest to anyone who has a bad experience with this Starbucks location to please call the corporate offices and complain. I'm certain that this is not the vision that Starbucks corporate or Howard Schultz envisioned. Howard would be appalled and likely close this location down. read more

I came here to get a drink and the cashier didn't ask for my name or anything like that so there was no name on the drink. It wasn't particularly busy so I assumed they would just yell out the drink or maybe get my name from the app. Instead, the employee handing out drinks just puts it on the counter and doesn't say a single word. Doesn't yell drink ready. Doesn't yell "I have a iced coffee with whatever!" She just leaves it there. Now I'm standing here with three other people and we're all just staring at the drink. We're not sure if she's going to come back and say a name, etc. everyone wants to be respectful of the drink because of the pandemic and everything like that, so no one knows what to do. I finally walk up to the drink and realized it's mine. I waited to ask her why she didn't say anything but she saw me looking at her and just rolled her eyes and walked away I refuse to walk back over until I left. Usually the service is decent at this location, but this girl ruined it all. Not only do I not understand how you can have a job with an attitude like that, I don't see how your managers and coworkers are also OK with it as well. read more

When I say I will never, I absolutely mean I will never go to this Starbucks again. The customer service at this location is always horrible which is one of the reasons I hate coming to this Starbucks even though it's closest to my place of employment. I placed and Mobil order long before I arrived, and still had wait a long time inside of the store before I finally asked for a refund. Need to say it was others inside waiting for orders who was there when I walked into the location, needless to say others cancelled their orders and walked out in rage! This needs to be addressed. They had me thinking about going to Dunkin Donuts, and I absolutely hate Dunkin Donuts! read more

Poor customer service, always out of all fresh food items, very dirty tables and floors, garbage bin where coffee supplies stored is always overflowing, plastic cups and straws strewn about patio area and no place to dispose of litter on patio. An all around "hot mess". read more

The people at this Starbucks are very nice but are very slow. If you go there on a weekday in the early morning, expect to wait 15-20 min for a drink or bakery item. They sometimes get swamped with mobile orders and lines can be out the door at times read more

Asian girl at register super unhelpful and super rude. Just stares at you, no "can I help you", no " thank you." Cold as ice. Never had ppl at Starbucks like this. They are usually so friendly and happy. What a gloomy turd. read more

On weekends I walk my dog into Oak Park and stop here for coffee. I don't know, seems like a good place to pick up a cup of coffee. This is my favorite time of Starbuck's year because it's the only time they have pumpkin scones. I love all things pumpkin, except for pumpkin pie. Unless it 's warm and just out of the oven without whipped cream. Then it's ok. Or if it's pumpkin cheesecake pie. I like that. Have you ever had pumpkin soup? Delicious. Anywho...this is a fabulous location for walking your dog to, especially in warmer months when you can sit in their adorable nook/courtyard and call your mom while sipping coffee and feeding your dog some banana and scone crumbs. There is often a line in the morning. Weird, I thought I was the only person who enjoyed coffee in the morning. The employees here are not as diligent about putting out a water bowl for the pups as their sister-store employees up the street. They also never tell me how cute my dog is. I think it's because they have this giant wall in front of the counter where they work that prevents a proper view of the courtyard where I tie her, because no one who sees my dog can resist telling me how cute she is. Perhaps this is also why they neglect the water bowl. They should get rid of that wall. The bathroom here is larger than the area where you have to stand and wait for your coffee. read more