I don't usually complain, but the large black iced tea was not drinkable. So black & strong like they forgot to add water. Not just tasting a little strong, but like we'd get sick. read more

This review is for the Starbucks that is past security in the B concourse. The pictures included for this location are actually from the one in the main terminal (but the location listed here is for the one near the B16 gate, across from the AA gate). Now that the logistics are all out of the way.... If you are flying Delta, American, or ContinentalUnitedItDoesn'tMatterWhatYouCallUsBecauseWeStillSuck, then you have an option for Starbucks goodness after you've been legally molested by TSA (I'm joking for all of you CIA types that are creeping my posts on Yelp. Please don't Snowden me, bro!). After you sit down and put your shoes back on, walk about 15 steps and there on your right is Starbucks. Yay! There will probably be a line, but don't worry about that, the staff here is pretty good at pushing people through in a non-cattle herding sort of way. In keeping with Elite/Diamond/Platinum type mentality, though, it sure would be nice if this Starbucks offered a Priority lane for those of us with Starbucks Gold Cards (wow, I've reach a new level of Pretention...). Gold means that I've actually been to a Starbucks before and am familiar with the menu and don't need to stare at the board trying to read all of the cute drink descriptions. In fact, they should put in an Elite Line for Venti Sumatra orders (something that they always have ready for those early morning flights, by the way). The other dynamic is the American Airlines departure gate right across the hall. When American can get there 'stuff' together long enough to launch an actual airplane from ORF (which is thankfully rare), the passengers get up from their seats and clog the entire passageway in some sort of bizarre tribal Ritual Folks, it is really quite easy. That thing on your boarding pass that says Zone indicates when you are able to grab your 15 carry on bags and waddle down the aisle. Queueing up prior to this number being called will only make your shoulders sag more and your posterior look even bigger. After I get my Venti Sumatra, I like to fly through this Human Mass of Depression with the lid off the cup, wildly spewing hot caffeine at the locals who by this time are immune to any sort of physical pain. But don't take it from me, try it yourself, it's fun! There is also breakfast at this Starbucks. Oatmeal for the health conscious, chocolate cookies for the rest of us. The people that work here are really friendly and efficient. It isn't 100% the same as the neighborhood Starbucks where you can spend a few hours catching up with the Barista while you contemplate what syrup to put in the latte (is anybody else as devastated at the demise of Cinnamon? Not that Cinnamon Dolce crap that they try to pass off as the real thing), but that is ok. The line behind you is growing and the Zombies in the AA line are starting to look a bit thirsty..... read more

If there's a Starbucks that I never want to buy from again, it would be this little Starbucks shop in the Norfolk Airport. I understand prices for all restaurants and fast food joints in airports are higher than non-airport establishments, but $4.75 for a TALL chai tea latte is a little too much. That's about the price of a venti anywhere else. I stuck with my usual tall iced coffee. Here it is $2.75 pre tax. All I got was 60% cream, 30% sugar, and 10% coffee. If you are able to, get your Starbucks fix before you head to the airport and save yourself a dollar or so. read more

4 Stars after staff recommended another shop that had a breakfast item I was craving. Caring more about the customer than the sale made me stay, order a scone and stay put. Great job airport Starbucks. read more

Starbucks - Coffee & Tea Near Me - Norfolk, Virginia

I always enjoy a latte right before and/or after my flight. It's right before TSA so make sure you have time to drink it all.

ORF has a decent main terminal prior to getting through security. That said, if there are ever any more than five people in front of you for security you are in some amazing rush hour. "The Good" - The staff is polite and know how to make a decent Chai Tea. - Every once in a while they have the small vanilla scones... those are some good days. - Depending on which one you go to it will either be before or after security, use your patience and wait to order from the right one. "The Meh" - Located in the central Hub, before security. So, you either enjoy it on the ride home or chug before going through the line. "The Bad" - Nothing really bad to comment on either. read more

Nice airport Starbucks. Staff is always friendly and coffee is consistently good. Clean surfaces and every table has a power source, which is a huge plus in a small airport like this one. read more

Starbucks - Great selection, friendly staff! - Coffee & Tea Near Me - Norfolk, Virginia

Just like any other airport Starbucks, except: 1. When I placed my order, the barista asked if I was flying soon. When I said yes, she said, "Well, you shouldn't get a drink because you can't take it through security." I said, "My flight doesn't leave for 45 minutes, so I'd like a coffee please." I realize that the Starbucks probably does get its fair share of ignorant idiots who have lived under a rock for 10 years and don't know the TSA rules and can't read the big signs that say "no liquids," but I'd appreciate her not assuming that I am one of those idiots. 2. I asked for a tall skinny vanilla latte. Twice. She repeated it back to me. Twice. And what did I get? A full-fat vanilla latte. Come on! read more

This is a location inside an Airport. Only 2 people ahead of me but it took 10 minutes to get up to order. Finally ordered and they didn't have the cold Brew - which was what I was waiting to order. The lady said it tasted terrible. The other lady that was making sandwiches was just talking about how sweaty she was. 15 minutes later ended up with nothing and left. read more

(This is a review of the location outside security) Eh, this location was just alright for me. They definitely served their purpose for me, being a comfortable quiet place to wait after being dropped at the airport very early before my flight. I appreciated the single-seater couches by the window especially! The baristas were not the energetic type I've come to expect. They did not have the typical Wifi I was expecting (probably due to the airport restricting it). They also apparently do not do refills like any normal starbucks. [Sidebar: I recently realized that if you are a 'green member' of starbucks you can get free refills of basic drinks while in the store!--just not this one evidently]. Overall: I think 3 stars is appropriate for what it is: just a place to buy starbucks coffee and get away from the hustle and bustle of the airport. Unfortunately they lack the conveniences I've come to expect at Starbucks (Wifi, refills, happy employees). read more

Open late for those late flights. Right outside the passenger exit to the luggage area. MMMMMMM chocolate chip chocolate muffins! read more

Starbucks - Coffee & Tea Near Me - Norfolk, Virginia

Went here for a coffee before my flight on the evening of Dec 29 and the service was quick and customer service even better.

Slowest Starbucks on the planet. They ask for your name yet don't call you when order ready. There was a giant collection of drinks on counter and we customers were laughing and opening and trying to decipher who's was who's. Absurd. read more

Location was extremely rude. Tried to get a simple coffee refill and was refused as I had ordered a (more expensive) latte drink and not "coffee" 10 minutes earlier. I travel extensively for work and have never been denied a basic coffee refill at a Starbucks. I called corporate and they told me that the location should have offered the refill and corporate policy is that lattes are eligible for free basic coffee refills. Starbucks corporate was extremely nice but I will avoid this location when I travel to Norfolk in the future. read more

Visit this Starbucks several times a year when I am in Newport news working. The service is always great and quick. Not much to say other than keep up the excellent work! read more

Probably the most exuberant baristas I've ever encountered. Half coffee, half performance art.

Service was excellent! I know they have probably had a super busy day already. But these two were awesome. Happy cheerful and so pleasant. They were out of the salt for the salted caramel but the crepe brûlée was a great substitute suggested by cashier. Thank you! read more

Pretty good Starbucks on the Delta side of the airport behind security. Service is usually pretty quick and it is a full service Starbucks location with pastries, sandwiches, etc. read more

The Starbucks in the A terminal is convenient, lots of outlets for charging your device and the friendliest, most awesome chick behind the register. Funny, too. She just told a customer they were out of coffee! #MariaRocks #GiveHerARaise read more

Do not know why I spend my money at Starbucks.. Coffee seems to get worse every time I try it.. Burnt and bitter.. They need to stop with the political statements and concentrate on coffee..... read more

This Starbucks at this airport is bigger than most that I have seen so far. The people are very nice and the place is clean. It wasn't very crowded the time my husband and I were at the airport, but it did get pretty busy as the afternoon went by. Hopefully we will back in Virginia Beach so I can write again! read more

Finally a Starbucks with friendly people working! I didn't think I'd ever live to see the day! If you're in the airport, make a point to stop in! read more

Solid Starbucks. Located in the airport, so of course it's overpriced. The young lady assisting me was very nice! They offer military discounts FYI!!! read more

Terrible terrible service long line which was fine but I asked for two different types of milk they didn't have either. Marketed drink zippo. Not friendly, no apology just horrible. If you need coffee that's what they are today just any another coffee shop. Lets just say I get Starbucks in on a daily, but this is an all time first. One star because with long line they were moving, maybe because they were out of everything ;0( read more

There are two Starbucks locations, one just before and one just past the TSA checkpoint. The one inside serves breakfast sandwiches, the one outside does not. Simple choice, enjoy your coffee and sandwich past the TSA checkpoint! read more

I ordered a Medium Decaf Coffee. The woman said she had to make some so she ground beans and poured hot water over the ground beans. I took one taste ugh! Bitter Bitter. The clerk told me thats the way they make coffee there, by pour over. It was awful. I buy Starbucks for home brewing which it not bitter. I was offered something else but I wanted coffee. I poured 1/3 in trash and added some cream and sweetener. It was still bitter so I dumped the whole thing in trash. read more

The main reason I am writing a review is because of the service. I travel a lot and stop at Airport Starbucks often. I have never been treated as nice as I was here. After ordering the cashier used my name because she read it on my card and told me to have a nice day and safe flight by name. Super friendly people here read more

The young lady on the register this morning has the best customer service etiquette. They move very quick which is perfect at the airport. And they prepared my oatmeal correctly!!! read more

I think that everyone likes Starbucks, but it was very surprising to see that the prices were the same in the Norfolk airport as the retail shops on the street. read more

Just your typical Starbucks, but was really bummed that they didn't have Starbucks mugs that say "Norfolk"... just the big cities...that sux! Good service otherwise though! read more

They finally have a Starbucks near the gates so you dont have to use the one prior to security!

Fast, friendly, and delicious. Run very well, especially for an airport location :)

Hit the spot with my ice chai tea on a very muggy day. Downside is there are no Virginia mugs that are manufactured. Customer service was fun at this terminal the crew seems to like each other very much and the service was quick and painless. read more

They charge extra for an extra pump of Chai (tea)! .85 cents. So my normal less than $5 drink cost nearly $1 more. I bought a Virginia mug too. I must have been crazy to have bought it from a location that charges extra for a pump of tea syrup. Im having buyers remorse already. read more

The best place in ORF to sit and wait for arriving friends and family.

Does not accept digital rewards- The manager told me I could not use my reward and, after I asked for an explanation stated they cannot enter any digital codes. Wouldn't even accept scanned payment from my phone!!! read more

Although Starbucks has great coffee I refused to buy coffee here due to the immature attitude of the three young employees i just experienced. Normally I have no issues here, except for today. Asking about the price of items not marked with one of the employees hunched over the cash register repeating "huh?" when I asked her a question along with the guy next to her laughing and the other girl raising her arms... These young people really need some supervision. I cancelled my order and refused to buy the materials I planned to purchase. 3 stars is for the coffee only not today's employees. read more

I don't usually go to Starbucks, i prefer local non chain empires. My coffee was fine as usual, I had the sausage egg & cheese breakfast thing. read more

The bread and peanut butter protein packs are outstanding. The egg cheese and fruit just complete it's entirety! Great pick up on the go.

I work at Orf (4 delta airlines). I visit this Starbucks location @ least 4 times a week. B concourse!!! Love it :) just wish it were a little less expensive!! read more