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Starbucks

2.4 (47 reviews)
ModerateCoffee & Tea
Open • 5:00 am - 10:00 pm
Updated a few days ago

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Good for working
Outdoor seating

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Grande iced americano...more like ICED ice.
Christina R.

Horrid. I am so bummed that there is only one location in Nacogdoches and one 50 min away in Henderson. Both super poor service and poor drink/food quality. Multiple visits over the last 6 months. I love Starbucks and unfortunately have to deal with the consistent disappointment. Henderson is getting better and I can tell they are trying. I get that they are busy. But staff for it and educate your baristas!!! Today I went to the Nacogdoches location for a grande iced americano and got NOTHING BUT ICE. I also ordered it on the app at 9:09am leaving more than enough time for my 10+ minute drive to get there to have it be ready. I get there and asked about my drink since I didn't see it. NO ONE helped me. I stood waiting for 5 minutes and finally after SEARCHING for it and waiting for someone to help me, I saw it tucked away on the baristas side of the counter along with my cold Turkey bacon sandwich I ordered as well. So MAD!!!! What's the point of ordering ahead!!! I really really hope Starbucks Corp steps in and makes some positive changes!!

Jahaziel H.

Go to this Starbucks only if you are not bothered by annoying, fake, and perky staff. At first I thought it was just one specific person, but all the people that work seem anything but genuine to customers. They use a high pitch voice that one uses only when mocking someone. It might be because the managers make them greet customers this way, but I for one prefer a courteous but real greeting instead of a robotic, forced one.

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9 years ago

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12 years ago

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12 years ago

Slowest Starbucks I've ever been to in my entire life. I've waited at least 30 min to get an iced coffee..

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7 years ago

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12 years ago

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9 years ago

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12 years ago

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Review Highlights - Starbucks

“I waited 45 minutes for a mobile order in store after it should have been ready, because the tickets were flying out of the machine like crazy.”

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Dunkin' - The crumbled napkins yall :/

Dunkin'

1.9(31 reviews)
0.5 mi
•$

I'm not sure where I can't start with this place. Dunkin' is our jam. We're a military family,…read moredunkin' is all over military installations and we live them. Except this place.... We drove up for the drive-thru. Super slow Saturday just before noon. We see a white female and black female with headsets on both coming out of the dumpster area on a smoke break. Great. They go back in and we can place our order. We order: 2 bacon egg cheese wraps (because it's on special), 1 egg and cheese bagel (they only have multigrain and raisin cinnamon so we go with multigrain, 1 maple glazed donut, 1 glazed donut. We have to repeat our order about 3 times before it's correct. "Pull to the window the total." We pull up to the window, pay $8 and change and get handed a bag, told to pull around to wait for our sandwiches. In bag #1 is a maple glazed donut and a chocolate glazed. We check the receipt and everything is correct for our orders so no mistake on them getting the information. Gal brings us bag #2 from inside. There are two wraps with egg white and cheese only (no bacon). We can live with that. We tell the gal we need our glazed donut and bagel sandwich. She huffs as she goes back inside to retrieve the correct items. She comes out with two more bags (#3 and #4). A glazed donut and an egg white and cheese plain bagel. (Didn't ask for egg white, wanted multigrain bagel). At this point we have 4 bags and not the correct orders with 20 minutes wasted. This place HAS to work on customer service and get a strong leader. It is CLEAR from my review and others that employee training is severely lacking. I've stopped to get coffee here a handle of times and it's never correct either. Their donuts are dry and cold. Dunkin' is a big name for military families and you're really ruining it for us. We'll probably just stick to the local donut joints.

Girls behind the counter no getting along. Tatter tots are burnt and cold. Croissant. was good…read morewith bacon and egg. Surprised that the donuts were stale have eaten them fresher in a convenient store. The store was clean.

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Starbucks - coffee - Updated November 2026

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