I went to this Starbucks and they were so absolutely kind and professional, particularly the manager Caden and Mitchell. The company should be proud to have employees like them. Thank you Starbucks, I will definitely be back after this wonderful interaction. read more

Did a mobile drive through order but the line was long and not moving very quickly, so I decided to park and just head inside to get my order instead. There was no wait inside so they were able to find my order quickly and hand it straight to me. Great service and nice spot for some quick caffeine and hot chocolate. Clean Starbucks and just minutes from Holli read more

See all

Tell me why my girlfriend can order online and they don't have a unicorn drink done in a half hour, but when I get here and order it's done in 5 minutes. God forbid you order online because the workers will be to busy talking about girls they find attractive read more

Much better experience lately. This was my second times visiting in this month and for the longest time I have been avoiding going to this location because of the bad service and long wait time. To my pleasant surprise, I have experienced great services and friendly staff, quick order and reasonable wait time. Really appreciated the better customer service! The drink was made to perfection today. Hot venti matcha green tea latte with five scoops of powder and light foam! read more

Starbucks - Toooo much ice for my matcha green tea latte!! - Coffee & Tea Near Me - Milford, Massachusetts

stood at the register waiting for 20 minutes and no one took our order and workers walked past us multiple times.

Overpriced but good . Could be a lot better if they modeled it after the one in California. But they don't do that.

waited inside for 30 min for one grande drink. unacceptable no one has that kind of time

Long wait times, slow at making coffees. Stay away unless you want to wait 45 minutes for coffee read more

Figured I would give another try. We ordered ahead on the app. Arrived 10 min later. Wife has now been INSIDE for 30 minutes. 40 minutes total and it's still not done and in waiting outside. Nothing about that makes sense. What a disaster. read more

They hosted a cool coffee with a cop event a few months back. Met the manager who was amazing and donated a few boxes of coffee and pastries. Hadn't gotten the opportunity to visit this location and they have a nice outdoor space in a seemingly crowded plaza read more

Starbucks - a motorcycle parked in front of a coffee shop - Coffee & Tea Near Me - Milford, Massachusetts

I never found the frozen pastries at Starbucks to be any good but lately their display case is a breeding ground for flies and other bugs. unsanitary and unappetizing. read more

Starbucks - a stack of chocolate chip cookies on a plate - Coffee & Tea Near Me - Milford, Massachusetts

This one sucks. The line is always so long because they have children running it. Today, we opted to go inside. The floors were littered with trash. There's THREE people working and Tyler couldn't stop swearing. The counter tops were trashed, gift cards spilled everywhere, whipping cream and coffee all over the back area. There were 4 people in line inside and we waited about ten minutes to order. The online order counter was filthy as well. Get it together. read more

See all

The employees here are so rude and unable to make a drink right. Always in a rush to make us leave. I miss the old crew! Starbucks needs to get their things together! read more

The service is so slow and coffee is not what I ordered 2 days in a row. It tastes like watered down iced coffee. I ordered cold brew. What a waste of money. No excuse to wait 20 minutes either when not busy. Don't come to this location. read more

So, I got in the drive thru line at4:45. It is 5:18 and still have not received my food. I know things get busy however this is unacceptable. Drive thru is supposed to be somewhat quick and this is repulsive. I'm appalled at the amount of time I have wasted sitting is this line. Unless the building caught on fire the wait should not be nearly this long. Even if one person is working the line should be moving. It's like no one is in the store working. Get it together. read more

I have given this location several chances and every time I'm disappointed. Many times my coffee has been wrong. One time I had to wait 25 minutes for my coffee and another time there was a piece of metal in my drink. Will never be going here again. read more

Driving on 495 from 290 & wanted a Starbucks. GPS sent me here. What a disgusting coffee & awful speciality drink. The black iced coffee americano was definitely OLD it was awful. The service was terrible. The worker looked angry & confused & straight faced. I spend over $400 a month on starbucks - a coffee a day x 5 days a week. I REFUSE to every come to this milford location. The napkins were not starbucks napkins & the straws were not starbucks branded straws- even the cups were clear with NO starbucks logo.... This location is using other products & I bet other coffee brands to rip off customers & make a profit. I hope someone exposes them to corporate..... read more

Drive thru is ridiculously, painfully slow. Close to 25 minutes with only 3 cars ahead of me.

I'm an ex-partner from this location and I'm disappointed and sad to see how the store is now. The manager took my order this morning and got my order wrong. Behind the bar everyone looks sad and tense read more

I was just in the drive through and a woman with blonde hair bangs and braids was incredibly rude. With passive agreesive comments about how I make my Payments towards her workplace , she really upset me and offended how much money I make. I strongly suggest this worker needs some review on costumer skills. Otherwise love this place! read more

This morning I got the pleasure of working with Paul who I must say was perfect. As soon as I walked in, he had a big smile on his face and was very happy which I believe is the attitude you should have at a coffee establishment. He was promoting the star reward benefits and my overall experience was just amazing. Certainly made my morning a good start. Thank you Paul and the barista that help make my drink! I will be going back for sure! -Danny read more

The coffee here is usually good, however, several times I've come here during regular business hours and they aren't open- not a single person in the store. Its hard to make a place your everyday routine when they frequently aren't open when they are suppose to be. Might have just lost me to Dunkin's - the coffee sucks but at least they're open. read more

The absolute longest wait times for coffee ever. Don't go in here if you don't have at least 30-45 minutes to waste.

PROs: Pleasant staff, coffee is great, Wifi is good, space fairly clean, easy parking. CONs: Space is **FREEZING** (absolutely crazy - fingers freezing, nose running, i swear it's 60 degrees in here). Space is loud & echo-ey, limited power outlets. They completely forgot my coffee - had to ask for it 2nd time. read more

I love coming to this Starbucks. The staff is so friendly!! Specifically I'd like to point out Cam and Joey who have PHENOMENAL customer service skills and personalities to boot. Thank you guys for making my visits fun! read more

Literally one of the friendliest locations I've ever been to. I love going through the drive thru there with my dog. This morning we were helped by Karen and she was so sweet and friendly she made my morning. Plus I think she was happy to see my dog in the backseat. Couldn't have asked for friendlier service. read more

This is the only place that consistently gets orders right. Everyone is competent and just nice to talk with. If you want to elevate your nitro game, ask for Joey to make you a drink. read more

Went here for the first time lastnight around 7 pm I was moved to write a review because the person who made my americano misto actually make it correctly! It tasted so good. I'm super picky and a lot of times at many locations they make it and the espresso is super weak, they put too much water and it's bland/ disgusting. The person who made my drink last night was awesome. Thank you! read more

I really never come here anymore. The wait is too long and products too expensive for me, plus the last few times the service was just not worth it. The young man who took my order kept trying to tell me the thing in the picture on the drive thru menu A. Didn't exist B. Wasn't out yet C. Is really a vanilla bean frappe (which there's no way in hell, a vanilla bean is not coffee and it's all white, plus it's named vanilla bean not caffè vanilla frappe blended beverage so...there's that). So I just gave up without getting what I wanted, since he wasn't going to check out what I was talking about or find out how to make it. You could tell he didn't want to learn, since he tried to give me three excuses which cancelled each other out and made no sense. I can only assume he didn't know the menu and just didn't care. read more

Starbucks - According to an employee, this drink doesn't exist, isn't out yet, and is actually just their Vanilla Bean drink (def not coffee). - Coffee & Tea Near Me - Milford, Massachusetts

Full disclosure - I've only been to this Starbucks once. If first impressions mean anything this is hands down the best Starbucks around. Unparalleled customer service. Friendly, kind, quick and accurate. Whoever hired Caryn should do all of Starbucks' hiring. She gets your day started on a bright and cheerful note. She's a rare customer service gem Starbucks needs to do everything to retain. If you need a director of training at corporate, she's who you need. I have 19 years of leadership experience and I'd be proud to have her on my team! read more

This store is great. I was on my way to the studio and stopped in to get some coffee. They made it so perfect and it was just right to start off my day. One particular worker named caryn was extra friendly and motivated me for the rest of the day. I highly recommend going to this store and ask for caryn read more

I visit this store often and have always found the staff to be incredibly friendly and accommodating. The store is bright, open, and I always receive a friendly greeting upon my arrival. A few barista's and Manager's stand out, but I truly believe this is a great coming together of fun, upbeat personalities. My drinks are always spot on and I never have a long wait. Great place that I plan to continue frequenting. Hope to see you there! read more

This Starbucks is the worst, been through here 4 times and they have never got the correct order. I'm not ordering difficult drinks, thankfully the stop and shop one which is across the parking lot is 100x better. read more

There is always a line at the drive thru. I can't count the number of times that I've gotten stuck in the drive thru line for longer than twenty minutes... once you get to a certain point in the line, there's no way to get out. 50% of the time, my order is made wrong or just wrong all together, but all I want is caffeine so I will just drink it. The staff is nice enough but I think they're probably trained poorly. Still, it's better than the Target Starbucks... read more

I am not a coffee drinker, but came here since I had a giftcard. I bought a caprese sandwich which was a bit pricey for something shrink-wrapped, but they reheated it and it ended being quite good. I also requested a simple ice water, they weren't stingy about it like they are in other places where they give you a tiny sippy cup, they gave a me a venti. The cashier Paul was incredibly enthusiastic and friendly, as were the other employees. Their great customer service was so striking I feel this Starbucks deserves 5 stars. read more

I've had an amazing experience with the staff every single time I've been. They all make a point to make your day better by simply having a good attitude, it definitely sets the tone for my day. I always go out of my way to go to this location just because of the staff! read more

Basically the best location for the worst Starbucks. Drive through window people are so wonderful always, and I like that there's always parking despite the busy plaza. My issue is the mobile orders. I've never had one ready and waiting when I get there. Ever. They're never even started. It's ridiculous. Ive started giving them double the amount of time the app gives for prep and same thing. Never ready. What's the point of having the option? read more

Customer service needs major improvement. I would specifically like to point out kenzie. She handed us the wrong drink, then proceeded to ask for it back. She then hands us another drink after rolling her eyes and slamming the slider shut. this drink is also wrong and she informs us that they ran out of the fat free caramel. We said that we could just do regular if they had it and yet again she slams the slider and rolls her eyes. the whole experience took awhile and was insulting. disappointed because the others have very good customer service. read more

Deeply disappointed, made a mobile order and they couldn't find the order, charged my card for it and then my friend had to rebuy the drinks anyways, neither were right! But went back yet again and they made new drinks and they were still wrong, there is only one employee who knows what they are doing over there. Very disappointing considering how much money these drinks are so I'm still out over $10. read more

Great store and location! Friendly crew. I'm so happy there is a drive thru location in Milford now