This is a lovely Starbucks! I was pleasantly surprised at the upgraded look. It even has a private suite in the back for meetings. The staff were super friendly and fast! My drink was perfect. Music was uplifting, dim lights but great natural light through the windows! Definitely a place to come and get work done! read more

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1 Star -- I'd Give Less If I Could Worst Starbucks experience I've ever had. The staff was incredibly unhelpful and acted like they couldn't care less. My name sat on the "Ready" list for over 7 minutes, yet there were no drinks for me. And I ordered a Pike Place coffee--nothing complicated, no special modifications, no frills. When my husband politely asked for an update, the response was basically a shrug. No attempt to check on the order, no explanation, no apology--nothing. Terrible customer service and an extremely frustrating experience. Worst Starbucks EVER. read more

TL:DR Find another Starbucks! The time to drive there will still be shorter than your wait here. * ETA: I ordered a Grande Honey Citrus Mint tea. This tastes like straight peppermint. In the 4 years that I've been ordering this drink (nearly daily), I've never tasted one made this poorly. I wish I could make a positive review about Starbucks because it's one of the places I spend money on nearly every day. But this Starbucks, no matter when I arrive, no matter what day of the week it is, they never have anything that you need ready. I always place my orders in advance via the app, and they give you a scheduled time to arrive for pickup. Whenever I arrive for pickup, I'm always waiting an additional 10 minutes at minimum for my order to be ready. It never fails. When I arrived today, my name was one of six in the in-progress slot on the digital screen. There were other names on the ready slot. There were actually only three orders ready when I arrived. Then, in my waiting, 13 names ended up on the order ready side, and there were another six that were on the in-progress list. Again, the same orders were ready. None of the additional names that were moved to the order ready side were actually ready. So I continued to wait and continued to wait until my order was ready. When I place my order in advance for it to be ready at a certain time, I expect my order to be ready at a certain time. I also expect my Starbucks to be clean and not have food, paper, and products all over the floor, behind the counter, and on the customer side. It's absolutely horrible. The location is also dirty every single time. And no matter how many times I tell myself I will never return again, I always somehow come back because it's the location that's closest to my parents' house, and I need to stop sometimes to get it closer to when I'm getting there so that my drinks are at the temperature I need for my own consumption. Do yourselves a favor, drive the extra number of minutes and miles to go someplace else when you want to go to Starbucks. This location should be ashamed to have the Starbucks name on it. It needs to be turned into Random Joe's Coffee Shop. read more

Great spot for hanging out, doing some work and group project. I give Starbucks a 3 star because I do not like their new machines. Otherwise I liked this location it has a very good potential. It could be a little cleaner and friendlier staff. But all in all a good spot and great potential read more

This is honestly the worst and slowest Starbucks location I've ever been to. Every single time I come here, the wait is ridiculously long, even when there are barely any customers inside. The staff moves at an extremely slow pace, there's no sense of urgency, and they always seem unorganized. What makes it even more frustrating is that the drinks and food aren't even consistent. Some days the drinks taste watered down, other days they're made wrong entirely. The store never feels fully stocked, and customer service is almost always indifferent or dismissive. I've been to plenty of Starbucks locations, and this one is by far the most disappointing. The slow service, lack of communication, and constant delays make the whole experience frustrating every single time. I genuinely do not understand how this place is run so poorly. I won't be coming back. read more

The worst Starbucks in a while. I placed an order to pick up at the Drive thru. Each car was waiting 1-2 minutes for someone to address them. Desperate I went inside, there were 4 baristas moving around filling orders. At least 5 persons were waiting for their drink + one delivery guy. None of the baristas were addressing anyone waiting. I stayed a few minutes and left. I hope they enjoy my Iced Chai Latte. DO NOT STOP/ORDER THERE. read more

I purchased two caramel ribbon crunches from this location this morning and there was a piece of human finger nail in one of my drinks. This location is starting to become horrible. I'll never go back to this location again. read more

It's always a good day when I can get my caffeine fix and do some shopping in the same area. I happened to be getting gas close-by and needed to pick up some things at a nearby shopping center. I had no idea this Starbucks was here, but I was so glad to discover it. This location has a magnificent cafe with a good-sized conference room and is well-spaced with ample seating (tables and sofas). There is also a drive-thru window and a few tables usually situated outside for those who choose to indulge in the South Florida sunshine. This is the closest Starbucks location to me, so I'm sure I'll frequent it often for its convenience. The employees have been cordial but you can definitely tell they get slammed and it can be hectic. While I do sincerely hope they can pick up the speed of the drive-thru, I also understand that making individual orders can be complex. read more

Starbucks - Coffee & Tea Near Me - Miami Gardens, Florida

Angie, the shift supervisor is amazing. She paid attention to details with customers before me and did it with a smile and she also remembered me from the drive-through, how was that possible.? Because of Angie our experience was great. When you have a good leader, the Team will follow... Thank you Angie.... By The Way... The GM is Amazing as well!!! read more

Extremely slow even when there is not a long line which does not make any sense. Drinks are not made well either. I only visit this location when desperate. read more

Wow, has this area changed. I assumed the area would still be sketchy and not the kind of area I would spend a couple hours at a Starbuck. i was actually surprised there even is a starbucks but the whole area near the stadium looks like it has lots of new places. I arrived very early in the morning to have some coffee, use the free internet and wait for my son to pick me up in a couple hours to spend the day with him. I got a Soy Vanilla Latte. It was made perfect. I also got a Low-Fat Banana Bread; they warmed it up and it was very good. This location is very large with plenty of tables. There is a large table that people share that has plug outlets and there are a bunch a cushion chairs with small end tables with plug outlets on the floor. There is also a conference room with glass walls so you can see in and out but anyone can use it. Pretty cool if you have a club or group get together. I wish they had some small couches or something more laid back and comfy. read more

The largest Starbucks I have encountered thus far! The design concept provides plenty of space for lounging to read a book/magazine or you can open your laptop and search away. There is a large conference room for meetings as well. This type of spot is a welcomed addition to the area. Four stars why you ask? Well the 8:00pm close time is the answer. read more

The service here was so slow, even though there were more workers here than patrons today. They literally got everybody's order incorrect that I watched in front of me. Then mine. The ladies in front of me said everything they got was wrong, but they took it anyways. The lady before them saw the staff doing something wrong with her order, and corrected them before they did it wrong. Everything that I ordered was given to me incorrectly as well. The drink was even labeled as "no whip," as I had requested, but had a bunch of whip cream in it. Unbelievable. Also, the bathroom was filthy. Serious management intervention required here. read more

Everyone here has an attitude and gets mad when you tell them they messed up your drink. They try to rush you through your order even though they will have you waiting in line for 15+ minutes read more

Really cool Starbucks. This location offers a cool Meeting room where organizations can hold functions and people can network in private. This has a really nice vibe to it. It's the largest Starbucks that I've been to so far. It's very uniquely decorated and the staff is very nice and informative. read more

Starbucks - Coffee & Tea Near Me - Miami Gardens, Florida

I have been coming to this location for a while now, and they need more employees with how busy they are, but it takes 20 minutes to receive an order unlike other locations I've been to. I usually place an order on the app and pick it up at the drive thru, but today the drive thru line was extremely long so I decided to go inside. After letting the barista know I was there for my order, I then stood for 20 minutes, watching people who placed their orders inside get their items. After letting another barista know I am still waiting on my order, I then see them prepare it. What is the point of ordering in advance if I must still wait a long time? This location is the closest to my house, but with this experience I will drive further to another location until these issues are resolved. read more

Food is great, service is outstanding, and the speed is great. My favorite things are the refreshers and the tea. Their sandwiches make me happy. read more

I love how they make the caramel ribbon crunch, but one thing I don't like is that they are slow

I use to love coming to this Starbucks since it opened but things have changed over the last year. The employees are extremely rude for no reason. They'll laugh and even eye you down for asking for something. I stopped coming here because I feel uncomfortable with how I get treated. I rather drive to the next nearest Starbucks even if it's 15-20 mins away from me. read more

The drive-thru staff was friendly but the cold brew was terrible. My drink also came with no ice for whatever reason. I know Miami is hot as ever right now but I refuse to believe that the ice melted that quickly before they gave it to me. read more

Cool vibe to have some tea and work. Lovely spot in Miami Gardens! The service is great and workers are pleasant!! #brownboy305

I like this location's selection of desserts. They have a lot of varieties of cakes and cookies. I think it is more than other Starbucks I usually frequent. The staff was friendly but it was not easy to get a table. I had to wait a couple of minutes for a table to open up and then someone beat me to it. I just left and ate my goody on the run. read more

Starbucks is my favorite but this location only gets 3 stars because of the franchises name in my experiences previously. This location specifically however has to be my most unfavorable not just currently but ever. I love to earn stars even though clearly I'm spending my money to get them and after 4 days of getting my drink wrong, not on time and total disregard for Starbucks usual professionalism, it is highly doubtable that even just 2 minutes from my house that this location will be on my stop by or order from list. It better be an emergency and I better have time to ensure my drink is up to my standards prior to my departure. Seriously, what gives? The recipes are pre-written. How can they get it wrong 4 days in a row? read more

Starbucks - Not on point today! - Coffee & Tea Near Me - Miami Gardens, Florida

This location of Starbucks is probably the best one I've ever seen. It is very large yet clean everywhere. There is a good amount of seating, and they even have a separated room for meetings/group study sessions/etc. This Starbucks also has a drive through, and the line is never bad. The baked goods and food here are all really great. Nothing tastes stale and visually, the cookies and pastries are spot on. Parking is all around the perimeter of the store so plenty of spots, and they're also opening a 24 Hour Fitness literally right behind the location, making grabbing a coffee after my morning workout super easy read more

Drive thru is slow, and ALWAYS OUT OF COLD BREW! I'll never understand how something so consistently popular is consistently unavailable to order read more

CAREFUL with this Starbucks they add tip on your card unauthorized!!!!! Been done to me 3x

First off there was 1 other person inside besides myself waiting and it still took about 15 minutes maybe longer to get what I ordered. I ordered a Carmel Frappuccino and an everything bagel that I specifically asked for toasted... The worker explained that they had no whip cream which was fine at first. After I got my drink with no whipped cream I look at the workers and are using whipped cream on other customers drinks.. what the heck. When I finally receive my bagel it isn't even cut so I knew there was no way that the inside was going to be toasted and guess what, it wasn't. All in all horrible experience. Couldn't drink my drink and was stuck with an uncooked bagel. Wouldn't come to this location again. read more

Starbucks - Caramel frapp that's literally a block of ice.. - Coffee & Tea Near Me - Miami Gardens, Florida

Got a 2nd degree burn from hot coffee spill. The barista filled it 100% to the very top. Horrible blister burn. Very sad.

Extremely slow, only 2 people working, lobby is a mess, this is not how I see Starbucks being. The workers are rude as well. Won't return to this location again read more

I love this Starbucks! The location is easy to get in & out, the decor is beautiful and the staff here is so warm & friendly. Lisa is amazing. She was so knowledgeable about the brand & their seasonal drinks. She introduced me to the Black & White Mocha... yummy. She even took the time to break down the flavor profile to ensure that I would like it. I don't eat meat & I ordered a sandwich, she took the extra steps to make sure that my meal was prepared correctly. My food was great, the Mocha was perfect and overall, my experience here was amazing. This is my official Starbucks now! read more

Starbucks - Very warm and inviting! - Coffee & Tea Near Me - Miami Gardens, Florida

Stopped into this location on the way into work at 8:35 to a cold brew, nothing crazy just the one coffee. 30 minutes later and after seeing the people after me receiving their drinks I finally see one of the baristas test the cold brew serving station to realize it's empty. Wasted my time and walked out of there 30ish minutes later at 9:10 with a regular coffee. Long story short don't come here expecting a reasonable turn around time. read more

BEST. STARBUCKS. IN. THE WORLD!!!! Soooo friendly!!! So happy!!! Smiling baristas!!! I didn't want to leave. BUT!!!! When I did, someone came to get the door for me AND told me to enjoy my day!!! Big, beautiful store with plenty of work area, chat areas, and great art. Very accommodating. I'd give 10 stars if I could. read more

The line was very fast and they had my order right, I had a Caramel Ribbon Crunch Frappuccino and a Bacan Gouda and egg sandwich it's was SO GOOD. Next yall go try it! read more

Once again I come to Starbucks every morning for my starbucks double shot over ice! This morning I think kianna woke up on the wrong side of the bed, she has a horrible attitude I asked for a receipt she didn't respond and stuck it to the wet grande double shot cup then I got my cup and it was filled with nothing but ice I asked her to take it back because it shouldn't be filled with ice to the top no one pays $5 for ice for a grande cup of coffee !!!!!!!!! Iwhy is it soooo hard to make the drink right! Why!!!!! I haven't taken a sip yet this is the coffee I was served! read more

Starbucks - Coffee & Tea Near Me - Miami Gardens, Florida

One of the worst Starbucks experiences. I order one simple cappuccino and one matcha lemonade. After 15 minutes of waiting (in an empty hall btw, so it wasn't busy) the barista gives me two matcha lattes (not what I ordered), so I correct her and ask for my order. They bring out two matcha lemonades, but no cappuccino. They finally. After 3 wrong drinks and 20+ minutes I finally get what I ordered. read more

This Starbucks opened a week ago and it boasts as being the largest Starbucks in South Florida. read more

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As someone who used to WORK at Starbucks.... This is the slowest Starbucks I have ever been to, there is virtually NO sense of urgency. I ordered 2 cups of water... that's it. Why am I sitting at the window for 5 minutes looking at my 2 drinks on the counter and the person on DTW walking up and down the aisle doing anything but handing me them. I had to call the barista over so he could give me my drinks so I could finally leave. This is not an isolated incident, if you don't order mobile, be prepared to wait around. read more

So my boyfriend and I enter this Starbucks on 27th Ave right next to the Walmart, there is no greeting. We walk up to the counter and there are no pastries on the display. No one even comes to the register when we get there, so we wait for a few minutes. There are at least 5-6 employees behind the counter and no other customers except people at two tables. After a while I say "hello". One male employee behind the counter holds up his finger to me indicating that I should wait a minute. Again, there are NO OTHER CUSTOMERS WAITING. I ask fir the Mansger and explain that this is not the usual standard Starbucks customer service that I am used to. She acknowledges this and apologizes. She explained that they have a lot of shortages so they don't put out the pastries on display. Then we wait entirely too long for just to drink one of which was hot tea which only requires putting hot water and two teabags in a cup. As we sat at a table to drink our drinks, we know is how dirty the table was as well as crumbs on the floor. Not to mention the overflowing garbage can. Needless to say I will not be going back to that Starbucks. read more

Starbucks - Overflowing garage can - Coffee & Tea Near Me - Miami Gardens, Florida

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Very nice, open, big space for working, meeting, or relaxing. This community based Starbucks has great customer service and drinks. I always post up on one of the many desks or tables that are always open. This starbucks is a great break from the urban crowded and cramped ones, and they make a mean frappe. read more

This place is ah-mazing! The staff is nice and helpful; the coffee is always great; the vibe is comfortable; great artwork on the walls... and did I mention the awesome staff. They have a meeting room for local organizations too! read more