Fifth updated review: Yet again, I have gotten coffee that tastes metallic. The heavy cream is bad or the cleaning tablets they use to clean the coffee receptacles was not throughly rinsed out so it tastes like chlorine/bleach/metal. If you go to the Starbucks on 3240 E Louise Dr, they are always consistent there and I've never ever had this issue. I am done tipping this location. I have given them so many chances. I am throwing out my drink for the fifth time and making my coffee at home. I have never had such a consistent issue with any establishment to this extent. Done giving chances. Done wasting money at this location. I have gaslit myself so many times because I wanted to give these guys a chance and benefit of the doubt and it has literally cost me my time and money every single time. Like a dog to its vomit, I am not coming back any more times as I am now just a fool to do so. A simple cup of coffee can't be made right. Incredible.
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Fourth updated review: I got a full grande cup of cream rather than a coffee with cream and my sticker on my cup stated exactly what it was, coffee with cream. I have dwindled down my drink to be as simple as possible for this location and THEY STILL CANT GET IT RIGHT. I have wasted my money and time AGAIN!!!!!! And to make it better, the cream was ROOM TEMPERATURE!
Also, every time I've come, it seems this place is a revolving door of employees. I never seen the same person twice and I've gone at all different times and consistent times. These people don't recognize me or try to get to know me when I'm waiting at the window. I worked at Starbucks for five years not that long ago. This newer generation has no work ethic or customer service understanding or the managers don't care enough to coach. Must be a social club inside.
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PAST REVIEW: I don't know why I keep trying to give this place a chance. Every single time I go, they mess up my order. I worked for this company for several years at location that was considered the most high volume in the county and do not understand how they could be so distracted to not get an order right. They forgot stuff with my food order and didn't make my drink right. They use expired milk which has happened to me on multiple occasions as well. read more