Ok location with a decent amount of seating but why do they have to have the temp in their store set so low?! It wasn't even hot out and it was like 60 degrees inside. Please ease up on the AC! read more

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This specific location ALWAYS closes their coffee & store down 3 HOURS EARLY. The woman Natalie (if that's even her real name) is horrible. She lies, is condescending, & frankly should be fired. The name of the store is Starbucks COFFEE - emphasis on COFFEE!! So they should NOT be shutting down the coffee machine 3 HOURS EARLY EVERY SINGLE DAY!! This needs to change. Not to mention a dirty ambiance and unfriendly staff. read more

Manager Ana? I believe that is her name, is very rude and standoffish does not create a welcoming environment whatsoever. Barista are fine and actually smile at you, but it seems that those in charge always make you feel like you're a disturbance, definitely could be improved. read more

It's funny that I never really noticed this Starbucks after all these years. I stopped in for a Caramel Ribbon Crunch Frappuccino after lunch at Sugarfish and the service was very friendly. Ambiance was very nice with a partially industrial feel in the front. Good to know this location is here. read more

Last time I was here was in 2012 I think and I ran into actress Bai Ling who proceeded to ask me to friend her on Facebook. I wanna say she is still on my Facebook but anyway. Today someone next to me is working on a screenplay which I used to come here to do back in the LMU days. Literally only here for memories sake. They have one table that has outlet access and everyone wants it it seems. Locked bathrooms. Typical modern Starbucks. Black coffee is the cheapest thing and free refills so at least I can look forward to a caffeine crash nap later since I wake up at 4am naturally these days. Speaking of I see they open at 4:30. They have like 5 roasts which I forgot Starbucks does technically sell coffee. I was surprised to see a selection to choose from I guess. Just went with pike place since I know from a former employee their coffee is burnt by their own standards. Nice service at least. Sadly the wifi here is so slow, on top of bitter coffee, this place is rendered entirely useless to me for any work purposes. read more

Ryan is the man I feel like home in this store. 110% recommended. Ambiance is awesome, Service is amazing. Ralph read more

Worked here and miss it. I loved the atmosphere. That they're kind and friendly. The product is always exceptional. I've been a frequent regular of Starbucks for the last fifteen years. My favorites are a triple shot vanilla latte and the brown sugar iced shaken espresso. They have all kinds of seasonal varietals as well. That are eye catching and flavorful. Like the refreshers in the summertime are so nice. The area is safe, quaint, and modest ; with easy access to public transportation and to the beach nearby. read more

This is my hometown place. Well my new hometown place. I've lived in Marina Del Rey now for more than 3 years. I have seen this place go back and forth from great service to not so great depending on who they're hiring. Having been in the show business world and the food service hospitality industry I know how important it is to leave customers with a smile. There have been times where this place hasn't hired people that cared about the customer experience. But right now they have a great crew of people that seem to really work hard. This Starbucks also has a lot of room to sit and it's nice and relaxing to be in there. The only thing that's not great is that it doesn't have any plugs anymore so you cannot plug in your laptop or your phone. So many others Starbucks have that feature and it's much more welcoming to people who need to do some quiet work. Who wants to run out of charge? It's not a great decision by management. Their decorations on the wall are nice very apropos to the area. They used to have a joke of the day as well and that was fun. I haven't seen it for a couple of times now but it's fun to go and ask the baristas the question Today I was waited on by Alessandro. I haven't seen him before but he has an easy smile that puts people in a good mood and he's just really friendly and professional and easygoing which I really like. He had a musician performer vibe but was totally focusing on the customers in a very welcoming way. I didn't have a big order today just a venti Americano some ice water and some oatmeal. I love that they put all of the extras on the side for the oatmeal. There are mixed nuts, fruit which is dried, and brown sugar which I'm not using. Even though it's yummy lol. The only thing I would add is cinnamon I put cinnamon in everything. The vibe was great today and everybody was getting waited on in a timely manner which was wonderful everything was running smoothly. I sat there for a while with my little dog and did some writing. It's noisy in there but it's not so noisy that it's distracting it kind of helps you to just focus if you want to. I hope this Starbucks stays just like this. With employees like Alessandro.. and the peppy manager the rest of the crew I think their choices of staff are great. I'm going to get more of their names next time and post them there's this one girl with long black curly hair always goes the extra mile with a warm smile. I have seen this place go through good and bad staff and I'm happy right now that customer service seems to be a higher priority. I love how they greet people when you come in they always say Welcome! read more

Starbucks - Alessandra who is one of the newest additions to the crew in Marina del Rey. - Coffee & Tea Near Me - Marina del Rey, California

I have been coming to this location for many many years and get some seriously rude behavior and lack of customer service and professionalism when I ask a question I get cold rushed often rude replies a lot of the time, minus a few very nice staff but it's ridiculous and I spend good money. I am made to feel consistently dismissed and I just tried something new which I didn't like and simply try to ask for an added few shots of flavor because I only had 3 in a vente which gets 5. And, I didn't even ask him to remake it but he the. says he's gonna have charge me, with a sour miserable reaction & attitude. I don't like it at all sadly and having been sick a week & really wanted something good since I haven't been able to have coffee. And this is what I get. !!!?? He wasn't listening but rushing, and I said a shot of vanilla first then he said blonde and I didn't want more espresso I wanted to mask the pecan I didn't like. With the flavor of vanilla! He didn't at all ask me to remake it which would have been better and usually most would do. But instead brushed me off embarrassing me in front of other customers who teamed up as if I was asking for more espresso. Which I said I WAS NOT!!! I said the pumps, cause I only got 3. And it comes with 5! It became a thing and I'm pissed. No wonder Starbucks is loosing customers and business. SMH they charge sooo much and you get rude staff who don't care to make a customer happy who pays daily these high rates and they don't even care. I am local and always nice but service is sometimes slow and ridiculously rude! Over 7yrs been coming here and still people don't know my name. Or seem to welcome me or smile. I'm sorry if you hate your jobs. But not being inviting to smile genuine or be welcoming feels white whack!!!. It's not cool. The women and few that are nice I tip and I really appreciate and show them with respect, talk and smiles but this was NOT COOL. Making it like I was trying to be cheap asking for free shots of espresso. Which was NOT what I asked for. I said I don't like the flavor. Can you maybe pls add vanilla to mask the pecan flavor. ;(( Then it became about blonde shots and he kept saying I have to charge you!.??.... SMH I won't be coming back here if ever. And I live here. Smh I simply tried something and didn't like it. I didn't want to 'not like it'. Jesus! SMH Ridiculous! Not to mention I waited standing there 4mins til I could get his attention to ask for a little adjustment kindly. Then he has the nerve to tell me if I'm gonna have attitude I'm gonna have to ask you to leave. Wow!!!!!! He gave me the vanilla and I threw in my cup oissed yes. But making a scene with other men also who didn't listen either to interfere was no bueno. Unreal!!!! If you did your job and acted respectful and didn't disrespect me and slowed down to actually hear me and be nice. I wouldn't have been disappointed at all. So wrong! I'm so done wit this Starbucks. Train your staff to be nice to customers man. Unacceptable. And I wasn't even asking for a remake. Wow!!!! I've spent sooo much money here. NOT ANYMORE! read more

I walked into Starbucks in Marina del Rey (next to Sugarfish Sushi) and received top shelf service from Tyler. I am not a frequent outside the house coffee drinker, so I had no clue what to offer (kind of an overwhelming experience with so many choices). I explained my situation to Tyler (and that it was my actual birthday) and he asked me a few simple questions to help narrow down my choice (e.g., coffee, matcha, or tea, sweet or not, hot or cold). He then created a drink for me and gave me a taste to make sure I liked it. It was AMAZING! I really appreciate Tyler's patience, friendliness, understanding, and his creation which makes him a "true Barista"! His fantastic customer service should not go unnoticed. Sincerely, Lloyd B. read more

August 14, 2023 Marina del Rey: Quick, friendly & service with a smile! Thanks again for making an excellent cup of iced Chai Tea Latte, alongside my warm Cheese Danish; perfect & yum! Sat outside at a table for a bit to eat, drink & enjoy the scenery! read more

Starbucks - Outside! - Coffee & Tea Near Me - Marina del Rey, California

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They just don't know how to make a macchiato, you order an espresso macchiato, and they give you a cappuccino in a small cup. I don't know why it is so difficult for Starbucks to teach the barista to make a macchiato. But it is always the same story, 99%. I have to send it back because they messed it up on top of it. They like to argue. No, this is a macchiato and I'm telling you now this is not a macchiato. I never ends. PEETS coffee is a better option read more

I love the chill vibes here. Super awesome staff. Down to Earth and really friendly when I just need to wake up for breakfast and drinks or get a nice afternoon pick me up. The music here makes me feel like I'm home away from home so that I can stay longer if I want to study or just chill but mostly I just order and go about my day. read more

The worst service, go elsewhere. Took forever to get an overpriced bagel. You're better off going across the street to trader joes.

I've never been to Starbucks that has samples, so I was delighted to see samples of coffee cake and chai latte in cute little sample cups when I first walked in. Customer service here is also great. Not rude and go out of their way to help. Excellent location! read more

Starbucks - Coffee & Tea Near Me - Marina del Rey, California

I was waiting in line and asked for the bathroom code, the woman named Guadalupe asked if I made a purchase already and I stated I am currently waiting in line and she said she couldn't give out a code until I made an actual purchase... I found that extremely rude. I waited 15 minutes in line after needing to use the restroom really badly only to find the restroom in poor shape. By the way, the code is 1040 is anyone needs it. read more

This location is constantly screwing up orders. This is the third time I order a Frappuccino double blended with no whip cream for my daughter and they add whip cream and don't double blend !! Are they intentionally not reading the order because it's always the same issue! Today my husband also ordered a bacon cheese Gouda sandwich and it had no bacon. So frustrating. read more

Starbucks - Asked for no whip...as you can see in label.. - Coffee & Tea Near Me - Marina del Rey, California

Worst Starbucks I've ever been to. Took about 25 mins for them to make my latte. I ordered it iced, they made it hot. Had to remake and then once I got in the car, realized they had given me the wrong drink. Dysfunctional read more

2 stars! I frequent this location more often than one can count, and every time they get my order wrong. When I bring it to their attention, no apologies are given, no remorse shown. Come on Starbucks, teach your baristas service excellence. read more

Really bad customer service from here from one of the mangers she was horrible unprofessional and wouldn't help. Never going to this Starbucks location ever again! read more

The barista was a very nice gentleman and my order came out promptly. The bathroom could use a little TLC and the customers can be very weird. Like creeping on you kinda weird. It is probably best to get your order and go. read more

Starbucks mistakes Oh cool I got rewards for a free bakery item. "Okay I'll get a bagel sounds good. " Mistake is cream cheese is $1.00 extra. Really Starbucks you nickel and dime your customers for cream cheese. Now I have a cold bagel that's really bad to begin with and it now insults you further with overpriced spread. Going back to Noah's for coffee now you can suck it. read more

Menu like any Starbucks! My drinks have been made accurately and decently well. Bathroom code 8704 and kept very clean! No outlets for working, but there is a bar table with short stools as well as ~10 tables - mostly round tables for parties of 2. read more

If you go here and you see a line of people waiting for food, stick to getting a drink. The order line moves quickly, but several people jumped ahead of me to complain about having waited 20 minutes for a chocolate croissant, or 15 minutes only to receive double cooked (burnt) egg bites. I originally planned to get an egg and ham sandwich, but decided to switch up and only get a green tea lemonade. My order came out in 3 minutes. Meanwhile the people who ordered food still languished in hunger purgatory. Also, there's a nice Mendocino Farms and Shake Shack right nearby. Go get a yummy concrete and enjoy your day. read more

Definitely one of the BEST starbucks locations on this side of town. I've never experienced such a kind and friendly barista first thing in the morning at a starbucks. Generally I visit 5-6 days a week first thing in the morning and the young lady barista (speaks Russian) is always super friendly and welcoming. Even when I have the most complex order she ALWAYS gets it 100% correct. -1 star as the afternoon/evening shift crew aren't quite as friendly and sometimes try to hurry along the line and I've had a few issues with my order over the past few months but it's always mid/late day, never in the mornings. Either way I highly recommend this place especially for the avid coffee drinkers who need a pick me up to start the day. read more

Starbucks - (Complex) smores frapp w/lots of extras lol - Coffee & Tea Near Me - Marina del Rey, California

One of the better Starbucks in the area. It's located in the busy Waterside Marina Del Rey shopping center, along side the usual shopping center suspects and some nicer high end shops. This place is hopping every Saturday when I'm there, but these Baristas know what they are doing. The line might be long but the wait will be short. It's a pretty good sized store with plenty of indoor seating, but I really recommend sitting outside in the large patio area and taking in some sun. read more

Amazing staff!! I accidentally mobile ordered an hour early and realized it too late so by the time I got there, my drinks were very watered down by the ice, and I completely asked for them to be remade, and they remade them without extra charge! read more

Was I ever ready for a coffee after all that exhausting shoe shopping! The coffee place next door was absolutely swarming with people, but when we walked into Starbuck's, the wait was only a minute or two. We found a nice table outside in the patio under the trees, and enjoyed our lattes and watched the dogs. Wow, are there ever a lot of dogs at this place. Next time I'm bringing Joey. This is a really great mall and one of my favorite Starbucks, even though I forget about it sometimes. Great people (and dog) watching. read more

Starbucks - Coffee & Tea Near Me - Marina del Rey, California

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Night manager Tyler arbitrarily closed both bathrooms at 8:25PM while customers still using the store. I asked to use the bathroom and was not only denied but also treated rudely and disrespectful by the night manager Tyler, who told me if I needed to use the bathroom go use the bathroom at the restaurant next door even though I was their their customer, purchased coffe there, and have been coming there regularly since last May of 2023 With this never being an issue before. No signs were posted on either bathroom doors. I Called the store the next day and day after to speak with Store Manager who has yet to acknowledge my complaint or return my calls. This location obviously doesn't care about their customers. Sad!!! read more

Terrible service! Closed both bathrooms at 8:30PM even though store close at 9, while customers still using the store. I asked to use bathroom and was not only denied use and treated rudely by an arrogant night manager named Tyler who told me to go use the bathroom next door even though I was their customer, purchased coffee there, and have been coming there since last May of 2023 with this never being an issue before. No signs posted on doors. Called to speak to Store Manager with none of my calls returned. They obviously don't care about their customers! read more

Andy is the best! He is always welcoming and gives great drink recommendations. We enjoy this location the most and have always had yummy coffee experiences! read more

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I'm not the biggest fan of Starbucks but this one is pretty darn good. Right near the marina and in a great shopping center. This place is busy in the morning and the staff is extra helpful, polite and cheerful. I don't mind stopping in here when I'm in MDR. read more

Starbucks - Coffee & Tea Near Me - Marina del Rey, California

Service is great. I came here ar 4:45pm to grab some food before heading out to an event. I picked up the chicken and fig sandwich and a ZA'ATAR Chicken salad with Lemon Tahini . Both were ok. The price points a bit steep but thats starbucks for you and I didnt have time to eat at CPK across the way. The seating is limited, literally small bar tables in the entry with limited plug in outlets and the back, packed with small tables with people studying or chit chatting again no room! Seeing no one was going to give up an empty chair and hog the tables, i decided to eat outside at the tables in front of Mendocino Farms. Better ambiance but slightly brisk. I would like to have more seating but it is what it is. read more

They don't always get my drink right. That's usually when their busy. It's always a hit or miss for me here. It's so convenient though. So when I order a refresher it's usually done right but when I order a coffee with foam it's almost never right. read more

I'm glad to have this Starbucks here, but they should really take a lesson from Peet's across the street on Covid protocol. Their door is always closed instead of propped open to encourage air flow which isn't great. Having people go all the way inside to pick up drinks seems to be encouraging people to hang out inside, like this person who just stood there--inside--talking on the phone--even after being asked to put on her mask. Picking up our drinks this morning felt really unsafe. In the future I'll choose Peet's where this stuff isn't happening. read more

Starbucks - Maskless woman talking on phone inside Starbucks - Coffee & Tea Near Me - Marina del Rey, California

Starbucks is nice, very spacious, staff is nice, but what Starbucks doesn't have outlets available? They have the tables that feel like it's open for people to work and the floor space.. read more

The employees are consistently friendly, which I really appreciate. Also love that Starbucks has coconut milk, unlike so many other chain coffeehouses. My two complaints here are they should be propping open their door -- both so I don't have to touch it and for air flow -- and they should have an employee dedicated to enforcing mask wearing of customers since customers are allowed inside. This morning a customer was talking on her cell phone with her mask pulled down. read more

I come into this location all the time. Best tasting coffee, clean, efficient, great vibe. The baristas are amazing. Went in today and was having a down feeling Monday due to some really hard personal news. A barista named Sofie(new?) had the most wonderful and welcoming way she greeted me and took my order, that I immediately was snapped from my thoughts and in a positive mood. Kudos to Sofie, as I received my coffee.. she had typed ' Lisa is the nicest.' You just made my day. Sometimes the simplest gesture of kindness makes all the difference read more

Starbucks - Coffee & Tea Near Me - Marina del Rey, California

I recently visited this location after placing a mobile order. Upon my arrival, my drinks were ready, but made incorrectly. When I approach the barista about fixing the incorrect drinks I was rudely approached & had to wait an additional 20 minutes to get my drink after the barista error. Staff can definitely use a training on customer service and how to handle situations when they have made a mistake. This location used to be my favorite and go to location but I will no longer return to this location!! read more

Yay! A good, HOT Starbucks hot Venti Americano drink. Love it when this company can get it right. Anything less isn't acceptable. Good job guys! read more

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