Must be the worst organized Starbucks on earth. Never have order ahead ready on time, careless employees.

I rarely review chains but had to put in a positive review because I've always had a great experience here. I tend to do pickup after ordering from the app and it's always super fast and ready. All the baristas are super friendly. It's in a little plaza next to a few other businesses, which makes for convenient parking. read more

It's a generally fine Starbucks with a drive thru but the wait can be longer than an average Starbucks. Idk why this is their process but when mobile orders come in they just make the coffee abs put it to the side they don't announce who it's for or address you when you walk in so you just end up standing there until you interrupt the already very busy barista to grab you drink and put it on the counter for you. I think this is covid cleanliness theater. I'm not going to get sick if my drink if four feet closer to the customers so I can grab it myself. read more

So many bad reviews here but this was the only Starbucks I could find that was open and had no drive thru line during the peak of covid-19. They are offering free tall coffee or iced coffee until May 31st for healthcare workers. read more

I've been going here for several years, in the last year it has gone hill to the point that i might not go back. i just paid 2-3$ for a bad cup of coffee in the wrong size. and i foolishly tipped before i tried my drink. read more

Si pudiera le daría un cero a este Starbucks, no se merece una estrella. No quería creer las reseñas de los otros clientes de este establecimiento, pero sus reseñas son muy acertadas. Esta es la primera vez que un Starbucks me ha rechazado hacerme un café Verona recién hecho ( oh lo que en inglés se le llama un pour over) la excusa que me dieron fue que por qué solamente están haciendo café Sumatra, no puedo tomar Sumatra ya que este café tiene hierbas y especias me hace daño, la muchacha que estaba trabajando el miércoles 20 de septiembre a las 8:00 de la mañana rechazó mi orden de hacer un café Verona ya que me dijo que ellos no hacían eso y después el muchacho que estaba trabajando con ella se metió a la plática y me dijo que no podia abrir una bolsa de café Verona, que solamente me podría vender un café Sumatra. Definitivamente no regresaría a este Starbucks manejaría más lejos para ir a otro donde les dan un mejor servicio al cliente. Los dueños tienen que entrenar mejor a sus empleados o definitivamente invertir y contratar nuevos empleados. read more

Normally this is a good Starbucks but they have been terrible for the last year. They randomly cancel mobile ordering in the mornings which is very inconvenient when I'm rushing to work. Then sometimes they force you to wait in the drive through to pick up your mobile order which defeats the whole point of a mobile order. Their service is extremely slow! So disappointed as this Starbucks is closest to me but I will find another one! read more

My mom and I got a honey vanilla latte here. it was not very good at all as it tasted like it was contaminated. usually the coffee is pretty good but this time it was not. read more

I went to the Mahwah Starbucks on 17 (380 route 17) and ordered on the mobile app. For some reason, my app told me the starbucks I was at was actually in 160 rt 17 in Rochelle Park. I was simply going to make the 25 minute drive to the correct starbucks because I knew it was my fault for not double checking the address, when Jack stepped up and asked his manager if he could just make me the order here. It was so nice to have an employee go above and beyond for me. Its times like these that you remember, not all chain coffee shops feel like a chain. Sometimes it feels homey like the baristas really care about you. I would highly recommend this starbucks if youre tired of bad experiences from the baristas. Thank you Jack! read more

Clean, quick, friendly, everything I want in a Starbucks. Had a nice coffee break this morning with my daughter. And a drive thru! Great Starbucks. Will be back. read more

I've gone here many times and on many separate occasions my drink has been made wrong, or the drive thru window cashier forgets to give me part of my order. If you're paying for such an expensive drink, then you expect for it to be made correctly. Some employees are nice and I've had pleasant interactions with, but others are rude and don't seem like they know what they're doing. I pay with gift cards, and one interaction with a girl in the drive thru, she took both of my gift cards from me and threw them out after scanning one of them. They both combined had around $50 worth left in them. She gave me a confused look when I didn't drive off, and without saying anything she tried handing me a straw, as if that's why I was sitting there looking at her. I now go to the location in Ramsey and they haven't disappointed. read more

My visit was great. Staff was courteous and friendly,prompt service . This Starbucks was clean and well kept. Drinks were prepared excellent. Will definitely return to this particular Starbucks! read more

Do yourself a favor and take the extra few minutes to go to Franklin Square Starbucks in Ramsey, completely different experience... I've had too many bad experiences here at the Mahwah one, they do not know how to make drinks here. The only benefit is the drive thru but it doesn't matter if they can't get the drinks right. read more

This Starbucks is probably the worst in the area but unfortunately it is the only one with a drive thru. The drinks are consistently bad and the baristas are always struggling- even when there is no line. The staff is easily overwhelmed and undertrained. I've seen a few baristas make my drinks wrong (especially Frappuccino's) and there's no point in asking for a remake if they don't know how to make it in the first place. I really wish this Starbucks was better, but I suggest going somewhere else to avoid bad drinks, bad attitudes, and bad service. read more

Just like any Starbucks: ubiquitous! Lol

How you disgusting people could possibly think it's ok not to wear gloves right now is beyond me. Literally watched these filthy animals both handle money and make my drink. For the sake of not causing chaos I waited until after I walked out of the door to throw my latte in the garbage. I'm not asking for a hazmat suit gloves are reasonable. I don't feel like anyone needs to be told this right now. I'll never order anything from this Starbucks again. read more

Are they open? Are they closed? You never know and they'll never tell you ahead of time. Don't bother going here. There are two in Ramsey.

I have to change my review for this Starbucks because almost every time I've come here in the past month, they've either messed up my order (eg. given me a latte instead of a frap or vice versa) or gotten my mobile order ready late. read more

I usually go to the Starbucks on Franklin Turnpike in Mahwah because their service is awesome but decided to stop at this one today because I was running errands and it was on the way. Being an avid coffee drinker and also only getting my usual, iced coffee, at Starbucks, I could tell instantly that what this Starbucks served was NOT an iced coffee but rather an iced americano. If you're out of iced coffee, tell your customer, don't give them a drink that you may think is similar because it is most definitely not the same. I will not be coming here again. read more

On Sunday morning October 8 we decided to try a different location, something close to our hotel. This was the location in Mahwah, N.J. When we walked into this Starbucks there were only three people inside (one table with 2 adults and 1 child). After our experience the previous day I decided I should take photos of what this store looked like. Same lack of happinesses for being at Starbucks, no good morning, nothing. We proceeded to place our order and realized this location was jut as dirty. The young man that took our order after doing that went to the trash changed it afterI took a photo, he removed the trash and without washing his hands proceeded to make my husband's bagel. Not sure that is how it would be handled if the health inspector would have been there that day. So I don't know if we should be call gluten for punishment or if we should have just gone to Dunkin Donuts. But we tried that location again on Monday morning as we were headed out. Thought well maybe they had a bad day on Sunday. No!!! All around the same experience, dirty, lack of motivation. What is wrong at this new location? read more

Still way too new. I was the only car in the drive through and I waited 5 minutes for a coffee, no exaggeration. Which was completely sticky on the outside of the cup. There weren't an customers inside. I'd imagine they will improve. The drive through is very awkward to reach the pay window. read more

Quick, efficient service. Catered to my personalization of order. No issues here today.

Brand New Starbucks location. Lots of tables and benches to sit and work. The staff is very friendly and the coffee is always hot, unless you prefer it cold ;) They also have nitro cold brew on tap which is 100% a game changer. It's nitrogen infused cold brew which creates a creamy head (like a Guinness) without any milk. I highly recommend, I can guarantee you've never tried coffee like the nitro cold brew read more

Starbucks - Coffee & Tea Near Me - Mahwah, New Jersey

We were on the road for a couple of hours with another hour to go to get home. We hit this Starbucks close to the road and they were super friendly and drinks were delicious (hot chocolate and pumpkin spice). We were probably their last customers and they added extra whipped cream to the drinks. read more

Never had a bad experience at our visits here. Weekday or weekend, it has been a quiet spot and friendly staff. Its conveniently located off the highway. It's a little bit of a quick turn though so be aware. read more

Starbucks - Coffee & Tea Near Me - Mahwah, New Jersey

It goes without saying that starbucks is starbucks but today I went to this location and I was blown away! The service of the staff was amazing and they have a nice younger man there- I believe his name was Tim or Tom who was extremely friendly and helpful. He made my drive thru experience like no other! I not only will recommend this location to everyone but definitely will be returning! read more

The iced tea is watered down. Tourist trap. Beware. Many Starbucks in the water down their tea. The barista normally makes a very concentrated tea that needs to be cut with water. It should be cut once. Too many Starbucks cut in three and four times. I've seen them do it with my own eyes. At this particular Starbucks I ordered from the road, black tea, more tea, less lemonade. When I tried it, the drink was overwhelming lemonade. I asked the barista to remake. I watched her make it. She didn't add any additional water. This drink had barely any tea flavor. Very light amber coloring. The base was over cut with water. Beware of this place. read more

Starbucks. You know what to expect and get what ya get. This location has a drive thru and easy enough to navigate. Lot parking otherwise. The woman working the window was kind and patient as I took forever to load the app with more monies. read more

I probably would have liked this location as it was much closer to my hotel than Franklin but they weren't open at 6am like they were supposed to be so I left and went to another location a few miles away. read more

I would have done my generic 3-Star; however, it only takes one time where I get a drink and the entire straw wrapper is on it. Normally drinks are stereotypical starbucks drinks, but really? Come on. Pay attention to what you're doing on the job. read more

I come here for the hot Cost Rican chick! The coffee may not be great but this little Costa Rica coffee bean is a delight. She makes my triple pumpkin spice latte, just the way I like It. I wish they would put her on the menu!! read more

Honestly it's not worth complaining but... Any starbucks that I go to and order a dragon drink (my go to drink) they actually put dragon fruit in it. However when I come to this location they only put 3 pieces of dragon fruit. And this has happen more than a handful of times. Is this location trying to save money by putting only 3 pieces of fruit? This location is the closest to my house but at this point I rather drive to Ramsey to make sure my drink is done right. read more

Well.... it took my friend and I 40 minuets, not kidding, to get to the front of the drive through line and there were only 5 cars in front of us. When we got to the window, they gave us the wrong drinks. Luckily, we laugh about everything and found it funny. If not for us being awesome, I'd give 1 star. read more

Let me start by saying that I am in a Starbucks at least twice a day 7 days a week so I've seen them at their busiest and their least busiest times. I went to this particular Starbucks on 2/19/19 at 10:30am. There was no line when I walk in AND there were no customers waiting for drinks. As soon as I walk all employees EXCEPT the ONE working the drive-thru walk to the back. I got no greeting. When they come out they both walk past me and do not even acknowledge that I am still standing there waiting. I stand there for maybe another 5 minutes and watch the young lady play with cup tops and the young man stare at the food warmer until it beeped then he took the food out and walked past me again. Needless to say I left and took my business to another Starbucks that was MUCH MORE CUSTOMER FRIENDLY, ATTENTIVE, AND NICE!!!! read more

I usually adore this Starbucks, it's cozy nature is very helpful for studying and catching up with friends! However, I went there last night and was meant with horrible customer service. I apologized for showing up 15minutes before the store closed and the woman taking my order gave me a horrible attitude. I did not anticipate this and simply wanted a simple coffee for my night shift. I was appalled by her, but pleasantly surprised by the man that took my order. He was very sweet and asked me about my night repeatedly and offered me cup holders and an abundance of napkins! I don't know if I would be comfortable coming back, however because of the original barista. read more

I had been going a lot recently because I like the convenience of the drive thru but this morning I went and purchased a caramel macchiato before heading to work and realized half way into my drive there I took a sip and it tasted HORRIBLE. I smelled it and the milk clearly was sour. I'm so disappointed, for a $5 cup of coffee it shouldn't be this way. Guess i'll have to find another location to go to. read more

I thought Starbucks trained employees to treat customers as guest. These ladies are only interested in chatting among themselves. No greeting no thank you. They got one ladies order wrong and didn't even apologize. I think these employees need some customers service training read more

OK I gave this Starbucks location more than three times a try and it just keeps getting worse... they don't deserve one star. You walk in the door and everyone seems miserable, no smiles, no hello, nothing. Ok maybe a dirty look. The girl that took my order, did not get her name ugh, (but they're all the same way) -she was out right rude, unfriendly and frankly irritated that I was taking up her time. Breathing heavy staring at me. The credit card machine's green button still hasn't worked. (Hello regional, it's the far register) on top of that the Iced tea was watered down, I might as well have just gotten an ice water, and the place is filthy-even the bathrooms. Gross. I will never go to this location again. There is something really really wrong, if they even care to fix it! I agree with other people that have said the same things that I am saying. Save yourself the trip and aggravation, go to Dunkin' Donuts lol. The employees at this Starbucks are unfriendly and hate their life.....I wish they would go work in a warehouse somewhere..... not with the public. read more