Can't give five cuz bottom line still tastes like Starbucks. But. Since I have a gift card. This spot is pretty legit if you wanna go to Starbucks. View of Sunset Blvd which honestly isn't as exciting as it sounds but you can kinda see the hills ish. The high chair view of the street it just cool. Logistically parking is one hour free otherwise gotta walk here from the neighborhood. And I feel like coffee is more $ here but they do have free iced coffee refills. For the longest time there was no iced coffee only Americano to be found so that's nice. Ended up just paying a flat rate for way too much coffee that did not taste great but y'know. Gift card read more

First time being at this location and definitely first time being asked if I wanted my drink in a glass. So why not and hangout here for a while. Would be nice if parking situation isn't as stressful from the looks of it. But other than that, no major complaints. read more

Starbucks - Venti Ice Iced Caramel Macchiato - Coffee & Tea Near Me - Los Angeles, California

Earlier, I had the opportunity to speak to Gennessey and I called about an error on my order and she showed nothing but the VERY BEST kind of customer service you can get! Thank you to Starbucks for always being one of the reasons LA is always on the move. It's always clean. The food is amazing just that the people are working here. Keep going guys! read more

How dare they not give out free water??? Can't really say much. Although I might've purchased a pastry while I waited for my water. read more

Starbucks - Very dirty pathway towards the entrance. - Coffee & Tea Near Me - Los Angeles, California

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In my opinion, this is the best Starbucks location! I always make coffee according to my own recipe and everything is done correctly and in a balanced manner! Always a pleasant atmosphere. read more

Starbucks - Coffee & Tea Near Me - Los Angeles, California

Good Lawdie you are in Hollywood here! Parking is a pain (but thankfully there is an app, with 2 hours free). Bathroom is suss. That and parking is minus a star. But hell's bells the barista staff is sweet and hardworking and funny AF. Which is what I want/need/crave with my $7 java. So four stars earned! TL/dr: yeah Hwood sux but the Svux team here are pretty sweet read more

Starbucks - Barhroom - Coffee & Tea Near Me - Los Angeles, California

Great location! Very spacious. Plenty of parking. Bathrooms are clean. Staff is great. read more

Location is good, their prices is higher than any Starbucks I've visited. everywhere I've been, I paid $5.35 to $5.65, which includes the 10c off for a personal cup for a "tall latte with brown sugar syrup". This location charges $6.45. They must think they're better than any other location. Ridiculous!!! read more

I live nearby, and I love to order from this location but today I ordered a Matcha lavender venti size, half a cup is just foam. It pisses me off. It's almost 8 bucks for that, I feel kind of ripped off. read more

The coffee, food and service is outstanding. All the workers are courteous and we enjoy starting our day off with a great cup of coffee and great people. LOVE this Starbucks and its staff. Keep up the good work. read more

Starbucks - Inside our favorite Starbucks. - Coffee & Tea Near Me - Los Angeles, California

Great Starbucks location on sunset and Fairfax, great parking and overall atmosphere. There is a parking lot located in the same building and has an easy in and out. Make sure to lock your doors as there is a large volume of homeless people in the area. Be safe and enjoy! read more

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Messed up my drink order and gave me a burnt egg bite justifying that I asked for it to be extra toasted lol, I'd still like to be able to eat it. When I said something about it being a hockey puck I was given attitude which is wilddddd. read more

Starbucks - Coffee & Tea Near Me - Los Angeles, California

Typical Starbucks. No power outlets for charging. Indoor and outdoor seating. I parked at a meter near by (far and few in between).

First World Problem Review: I had first visited this location pretty soon after they had opened, and everything went well, but it appears I forgot to review it. Well, had I done so, this would be an update, and not necessarily a better one. First there was a line which is nothing new. Two guys were working and it was obvious one was really new so things were moving a lot slower than normal. The one who was not new was slow too, but this was due to lack of motivation. Then a lady comes in from the other door and butts in line which didn't help the already long wait. It did appear she had done a mobile order but something wasn't right, but this still doesn't give you the right to just cut the line. Of course, this was the new guy and he wasn't going to tell her to get to the back of the line. Then, both cashiers end up making drinks, so NO ONE was there to take orders. It was very unorganized. Simply wanting to reload my card, this shouldn't have taken so long to do. I did end up getting a drink after the fact, but there was no way in heck I was going to do that line again so I did the mobile order. The girl making the drink was the most competent in the bunch, confirming the milk, etc. So two-stars goes to her. Note I was here around 3p during the week, so I can see why maybe new staff would be working, but it became even more backed up once they left the registers to help make drinks, etc. I'm sure they're understaffed like many places are. Otherwise, decent parking lot shared with Veggie Grill and the other businesses above. There is another Starbucks on Crescent Heights and Sunset, literally a walk across the street. read more

The best Starbucks in LA. Russell makes this store. He is the kindest, happiest guy and he completely makes my morning, every morning! He always greets me by name and we have a chat.All of the staff are lovely. I just wanted to shout out Russell for his amazing customer service skills! read more

Wilber went above and beyond to make my drink excellent! Super friendly and excellent customer service

Most friendly Starbucks I have been! Great happy staff ! Welcomy ! Grooving music ! Good vibe ! Easy parking ! What else do you want read more

I frequented this location when it was a Coffee Bean and will go more often now that it's my closest Starbucks. They are on full lockdown right now - only allowing a few people in at a time to order and you have to get your order to go... but that's the norm these days. I look forward to visiting when we're allowed to dine outside again. They have a very nice patio that overlooks Sunset Blvd. and is usually packed with aspiring screenwriters and other entertainment types. Nice place to have a coffee with someone and even better now that it's a Starbucks. read more

Great customer service Lila, Fabian and Josh! I had a great experience at this location. Very nice staff, thank you guys for the great experience. read more

My favorite Starbucks ever, I love the vibe here and it's soooo relaxing the lattes are sooo good! read more

Starbucks - Latte - Coffee & Tea Near Me - Los Angeles, California

They gave me a cold hold coco and half way empty Bad no go worst star bucks in Hollywood read more

The best Starbucks I've ever been, hands-down. When you walk in your greeted by a guy behind the counter, who is extremely friendly and super bubbly, literally made my whole morning. They made my drink extremely quick and it was perfect. Thank you so much. I'm so glad I found this Starbucks. read more

The fact that Nick who work there wasn't patient because I do not frequent Starbucks so I wanted to know what was new on the menu or different like before when lovely workers who loved to work there assist me with a wonderful drink that wasn't really on the menu. All I was asking for was customer service that wasn't stressful and he was stressed out which almost transferred to me. I did not buy anything due to the low vibration he gave . read more

Starbucks - The front entrance - Coffee & Tea Near Me - Los Angeles, California

This Starbucks is a neighborhood staple. Previously with a Coffee Bean was just the same. The manager, Genesee, is absolutely awesome. Every time I come here it's so busy, there seems to be a lot of confusion with the process given the stores odd layout, but I feel like she does a really good job and overall the store provides a customer experience in an extremely fast paced environment read more

As a Starbs barista myself, I always appreciate the customer connection and kindness I receive at the register (and that doesn't always happen at every one) BUT Fabian today was so kind enough to get to know me and ask how my day was going. Keep up the good work my dude! read more

No brown sugar no white sugar in a coffee place only liquid sugar and the server Tony didn't even offer me milk and when I ask him for the milk I told him just put a little bit in a cup so he put like a DROP and I have to ask him to pour more and I have to ask him for the stirrer too DAYYYM. The worst Starbucks read more

So I've been coming to this Starbucks now for a few weeks, and I must say this is the best there is. The staff is always so friendly, I always get a warm cheerful greeting when walking in the door. They are a nice change from other Starbucks I have been to. Unlike other Starbucks that ask for your name, and then just call out your drink instead. This one ask for your name and actually calls it out, so your not getting someone else's drink that may have ordered the same as yours. Will continue to come here. read more

Starbucks - Logo - Coffee & Tea Near Me - Los Angeles, California

Russell had such a positive spirit that shone through the service from start to finish. I was warmly greeted the moment I walked in and he carried that until the moment I stepped out. Really made my morning! read more

This location is probably the worst. When you first walk in, you're confused and uncomfortable becqusw there isn't enough space for the line of people (due to social distancing issues as well) but most of the times I've been here going on it's been so long that it literally stretches outside. In the door you can't see through clearly so you never know when you're up or when you should move forward so it leads to a lot of really awkward, cringe moments. And then to make matters about 100 times worse, the staff is all young, inadequate, and SLOW! The one girl there Shandra, doesn't speak English very well and they always have her at the register for some reason. She's never gotten my order right. And every single time I tell her what I'd like, she says "Okay, so you want an Americano?" Like NO DUDE, I want what I asked for!! The only reason I started going here in the first place is because I live right across the street and was excited that it was no longer coffee bean I was looking forward to having a Starbucks there but I was very wrong and I need to change some things if they want to keep the place afloat in that location. Overall, if you want to go to a place that is poorly designed, has average coffee, and incompetent, non-English speaking staff who mess your order up, then this is the spot for you. read more

The sweetest staff!! I drive past another Starbucks to come to this one daily because they're so friendly & it makes my day better being treated so sweetly. Thank you for hiring good humans! :) read more

No outlets to work from this location or charge any devices. Mobile order is always on time.

Excited that this Coffee Bean has turned into a Starbucks!! Plenty of parking available- looking forward to making this a new spot!!

Worst Starbucks. I've never felt a need to write a review for a Starbucks but this one had terrible customer service. They got my order completely wrong and I was understanding because they were busy. My issue was they argued that they did my drink right and got defensive. I kept repeating myself of what I order every time and they snapped back. They offered to redo my drink but said it'll be the same and laughed.There's one across the street, save yourself and go there. read more

Very nice Starbucks. Whenever I go there I am greeted by a friendly cashier who always makes my coffee the way I like it. They make the best run sandwiches and muffins. read more

The staff is lively, attentive and kind. Always get exactly what I order, it's hot and they even sometimes prepare it when I walk in seeing I frequently come here. The only reason why I didn't give 5 stars is the way they are trained/corporate policy to yell "hello welcome in!" I get it, it's nice to greet a guest but in all actually it comes across generic and disingenuous. Most of the time they're busy working so they're not even looking at you when they yell it. It's a bit disturbing hearing it every 10 seconds if you're in there reading or just relaxing. It's not necessary at all, it's so much more genuine and appropriate to greet someone when they come to the register when they order. In addition why are they not putting sugar and creamer out still. It's just as annoying to have to ask for it as it is for them to have to put it in my drink or on the side which wastes a paper cup every time. This is on corporate so how about making some changes that allows your employees to work smarter not harder and 86 the ridiculous obnoxious greeting the second you walk in the door. read more

Ordered a tall cappuccino. It was filled half way the size of their cup. Coffee was average. Not my best experience.

Horrible customer service. IIdo why but he did not want to give me change for a dollar even though he had it. It was disgusting and i don't know why he couldn't just give me change. Every day i come here the same man does the same thing with being rude and inconsiderate. Hopefully he is not there in the morning next time i am there. read more

So I pull up to the Starbucks to place my mobile order and I walk in and I realized that my order was sent to a complete different Starbucks I'll walk up to the front counter and show my order to the cashier and he was refusing to make my order and telling me to call the 800 number this was my third stop at Starbucks today so my order went to the last place where I had picked up my order earlier even tho I was sitting in the parking lot. I was very confused because this has happened to me in the past my times especially if their Wi-Fi is down at the Starbucks your at . I really don't appreciate how the cashier went about it, I'm not sure if he was new but the way he was talking to me was a little embarrassing especially when more customers started to come in they kept looking at me because he made it seem like I was asking for a free drink which definitely was not the case. So if you come here please make sure to double check the location or else you will find yourself in my situation .....And I was super embarrassed . And if I am mistaken why is it that other Starbucks have a filled my order ? read more

love this Starbucks. the morning crew is top tier and they're always fast and friendly.

This Starbucks is always busy. However, the staff is kind and well trained. Especially one great one with glasses. A female employee. She's my favorite. Visit and enjoy. read more