Sofia and Coby are wonderful! They always go above and beyond for me and make coming to Dunkin' a pleasure! Can't wait to come back!

Have no idea what happened to Dunkn' but the donuts seemingly shrunk in size, significantly, and are over $2 FOR ONE LITTLE JELLY FILLED DONUT!!! Cmon now Dunkin' we all in this together read more

Dunkin' - Shrinkflation if full effect. You'll be Dunkin' in your wallet $15 for this spread! - Donuts Near Me - Los Angeles, California

Rude customer service. Don't ask for any help from anyone here. They will point you to the kiosk and ignore you. The places wasn't crowded, they were just busy in their phones laughing. The drink tasted a little too sweet but that's not a bad thing. [[HIGHLIGHT]]The vibe is definitely off here.[[ENDHIGHLIGHT]] read more

Dunkin' - Donuts Near Me - Los Angeles, California

Small Dunkin' Donuts located right on Hollywood blvd across from amoeba. Easy and convenient location if you are in the area. (I parked in the garage for amoeba which is validated with an amoeba purchase.) This location is pretty small but has a decent selection of donuts and coffee options. [[HIGHLIGHT]]They have 2 self order kiosk and a few small tables inside.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]This is definitely better as a grab and go type of place, since seating and space inside are limited.[[ENDHIGHLIGHT]] Service was friendly overall. read more

Dunkin' - Outside - Donuts Near Me - Los Angeles, California

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Right at Hollywood and Vine across from Amoeba Records. [[HIGHLIGHT]]Decent selection of donuts and drinks and a small seating area.[[ENDHIGHLIGHT]] Friendly staff and reasonable pricing. Open in the evening which I loved. read more

Came here to grab some more lunch this Sunday afternoon and also to buy the popular $6 meal deal going on in the app! No major complaints. Service was just average, did not need much interaction as I offered pickup but employees seemed very attentive to people's orders especially on a busy Sunday. I think I only waited less than 10 minutes for my pickup order which was nice and quick! Food was decent (7.1/10) the iced coffee I found a little too sweet but that's probably on me as I asked for 2 shots of Carmela and mocha each and some sugar cane syrup. So if you don't like your coffee too sweet I'd recommend just 1/2 shots of something sweet js good enough. The croissant egg and sausage patty sandwich I found to be pretty good, I like that they toasted the croissant it gave a nice crispness and the egg was cooked better than a McDonald's egg McMuffin. [[HIGHLIGHT]]Overall ambiance/environment was a little small. This is not a location to dine in. Most people seemed to just order something and leave. It can get a little crowded on weekends.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]But place seemed clean for the most part.[[ENDHIGHLIGHT]] And efficient as people seemed to get their orders within a few minutes. read more

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Dunkin has apparently decided to replace most of its counter staff with an order kiosk. Everything took about 4 times as long as it would if they had 2 people instead of 1 behind the counter. They had items in the display case that weren't available to order on the kiosk and items in the kiosk that they were out of. Orders were prepared and handed out in a random order. The one employee working had NO customer service skills -- at least the kiosk said thank you. Overall an irritating experience. read more

Still love donuts. However, it's not just this location to blame, but they all are cashless, and they want you to order from their in-store kiosks, while the associates sometimes just stand there. Physically, the selections I wanted were there in-store, yet the option on the kiosk was missing. I will say the guy was helpful when I finally got their attention. Just another step away from human interaction (which normally I don't mind until I need the help). They were also out of a lot of things, but it was around 1p. I also had this issue of little to no stock over at the one near Olympic. Sad that they seem to be lacking the service and selection they used to have. read more

Still the Best Dunkin and Cookies dough Coffee was good but [[HIGHLIGHT]]security needed to be respected[[ENDHIGHLIGHT]] other are enjoying the drinks and food during visit overall staff are friendly did good job on the drinks read more

Dunkin' - Donuts Near Me - Los Angeles, California

I love Dunkin and was happy to see one coming to the area years ago. That said, it's not always the cleanest area nor the freshest coffee later in the day. The donuts are gone and the vibe is just not it. BUT, come around 8am, it's my favorite place to stop on the way to work and i have a variety of treats and breakfast wraps, while have a great tasting coffee or a matcha. I definitely think Dunkin is a "good" when it's fresh and early. read more

Dunkin' - Donuts Near Me - Los Angeles, California

Every time I get a coffee I ask no dairy I end up getting dairy anyway and sick off my belly. I would like the food if the service wasn't terrible . read more

Dunkin' - Asked for almond milk got cream and I'm allergic.. - Donuts Near Me - Los Angeles, California

The staff is not professional they prefer joking around while your just waiting for your drink and food I order one sandwich and one drink took them almost 25 minutes to make my order had to ask for a refund and went to another place to get food worse experience I had in a Dunkin' Donuts place before read more

Dear Dunkin Donuts Customer Service, I recently had a very negative experience with the customer service at your Dunkin Donuts location on Walk of Fame. The customer service representative who attended us acted in a highly unprofessional and rude manner. Rather than performing her role, she engaged in unnecessary aggression and yelling at us. Such behavior is unacceptable and has left a very poor impression of your company. Dunkin Donuts prides itself on excellent customer service and this incident has not met that standard read more

I'm in the store at 6201 Hollywood Blvd, right now on a Saturday afternoon. It's quite busy. I was next door at CVS and while waiting for my prescription, I decided to place a mobile order. I didn't send it because I wanted to wait until I had my prescription. Well, in my true fashion, I forgot to send the order. I went into your store and went to add my new card and got the message, "technical difficulties " so I couldn't add it to my app. I went to the kiosk and as I was trying to check out it was more expensive than through the app. Hugo was up to his ears in orders and when I was able to make eye contact with him, I asked if the kiosk didn't honor the "Dunkin' membership" prices that you have on the app. He totally stopped what he was doing and came over to me and asked me to explain. I explained and he told me I could go to the cashier and they could help me. When I came in, I had a few bags from different shops and placed them at the table by the door, but in a little cubby area, not able to be seen from the cashier. I explained I had the bags, and I was afraid of someone dashing in and grabbing them. I was just going to pay the price on the kiosk, but he literally came out from behind the line, went to the kiosk and helped me complete the transaction, which did in fact honor the coupons from the app. I am 62 yrs old, and have difficulty with technology. A boomer for sure. I've encountered places where I've been told that, and been made to feel like I'm the dumbest person in the world. He was so kind and I feel I never gave him the indication that I wanted him to stop and come out from behind the line. I feel he went over and beyond to help me. I work in the restaurant industry, so I know how frustrating it is when people stop your flow. I try to be like him whenever the situation arises. That is why I really appreciate him going above and beyond because it's how I try to be and I totally understand the annoyance it can be when you are focused on the task at hand, but you have to be customer friendly first. He definitely nailed that. Like I said, it was very busy and he made me feel like I was the only customer in there. He really deserves a shout out from y'all for his actions today. I really appreciate his kindness. So, thank you Hugo for not making me feel like a complete idiot and giving me awesome customer service. read more

Free donut in Hollywood, California... After a short (early morning) hike nearby, Gloria and I decided to use our $2 coupon from the T-Mobile Tuesday app. PARKING: a lot of the curbs are painted red around the corner where Dunkin' is located. I was tempted to park in a loading zone since this was Saturday, but Gloria said it would be terrible if we got towed. She's right. I drove down the block and parked in a metered space with a green curb (15 minutes). Inside, there was a line of people, but the lone gal was very efficient and got through all of the customers in no time. There are no dairy-free options. I wanted a pumpkin iced coffee, but I'm lactose intolerant. I asked for a pumpkin donut - none right now. How about a chocolate donut with sprinkles? Okay! My takeout package included three napkins! Very thoughtful! Free is good! The donut was even better because it was photogenic, fluffy, and yummy! Thanks for the free donut, T-Mobile and Dunkin'! Brown and Cony enjoyed the donut, too! read more

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Horrible service. Walked in the store nobody was at the register. Then went on waiting for 7 minutes nobody helped me. Then another customer came in. They started helping him first then I asked somebody working the register. She said yes I'll be there with you. She never came. 3 minutes later someone else came from the back to take my order. read more

[[HIGHLIGHT]]pass here quiet often, can confirm is not a welcoming place.[[ENDHIGHLIGHT]] They helped like 9 orders before mine, for one small sandwich. The girl in the front seemed inpatient. The portions are small. I came here thinking something would improve but unfortunately the quality has not changed. Respectfully i don't recommend coming here. Spent like $10 for a low quality experience (unfortunately a waste of time and money). read more

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I came here with friends and was good. Coffee wasn't bad it was drinkable and egg and cheese wraps were okay. I'll be back if I'm in the area. read more

The place is clean I am fan of Dunkin' sadly these order screen they have they make it hard to order or or customise your order. I find it more confusing and not efficient read more

The service experience at this Dunkin' was so chaotic. They have two automated ordering machines where you basically order off of an iPad. When I was there, one of them was broken. I understand that this is a plus for many people, especially for when you don't feel like interacting with anyone or when you are still thinking about what to order. However, at this Dunkin' this was the main way to order. The line was held up for so long even though only two people were in front of us. The automated ordering system somehow seemed to make people not decide on their order until they started ordering. In addition, we could not find some of the items while trying to order. We spent forever trying to find a chai and couldn't. The ambiance isn't the best, but there's not much to say about it. Other than the service, I got an iced matcha which was surprisingly good. They let you customize the sweetness and sweetener method. Unlike Starbucks, this matcha didn't taste like it had added vanilla. read more

Nice security gross food. I won't be back at this location. $20 an hour to do what? Took too long. read more

Dunkin' - Not toasted is disgusting - Donuts Near Me - Los Angeles, California

[[HIGHLIGHT]]A pretty good spot to meet with your lawyer if you have any legal paperwork to go over.[[ENDHIGHLIGHT]] Wish they had a gluten free bagel or donut. read more

My go to spot for a 5am coffee run. Thankful they open up for us early risers. This location has never disappointed, and the employees are great. Security guard that's always there is very nice as well. read more

This place has some good apple fritters, bacon and egg crossaints, and some decent cappuchino ( a bit sugary for my taste ). I ordered on ubereats. My order was well packaged and came pretty quick. Definitely going to this place once the covid-19 is over, but until then.....I'll be using ubereats to get me some dunkin LOL :D read more

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A big reason why I like Dunkin is because they're the only coffee shop that sells decaf iced coffee. Starbucks and Coffee Bean only sells decaf iced latte. For those of you who don't know, a latte is expresso with milk. Decaf iced latte has a bit more caffeine than a decaf iced coffee. Yes, decaf still has caffeine, just alot less of it than the normal versions. A large decaf iced coffee at Dunkin has less caffeine than a can of diet coke. Unfortunately, this store had run out of decaf iced coffee, so I ordered the coconut peach refresher. The bagel bites at Dunkin are awesome. They're basically bagel balls with cream cheese in the center. I'm a big fan of Dunkin. read more

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I wont patronize this particular Dunkin' anymore - not because of poor service or food quality . The reason is their restroom has been allegedly 'broken' since before Covid ! Unacceptable! Just put a code on the receipt for patrons like a normal business does !! read more

During a recent stay at a nearby hotel I stopped at this DD location a couple of times. Easy ordering inside the store through the touch screen monitor and also through the app. The food items are just about what you would expect from a Dunkin'. read more

Watch your drinks.... they gave me a cup barley half full... $7 for nothing.... they will scam you. read more

Dunkin' - Donuts Near Me - Los Angeles, California

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The Service: Efficient. The Food: This location is kind of small. The selection of the donuts are limited too. They have outdoor seating. It is located right next to Pantages Theater. read more

Dunkin' - Donuts Near Me - Los Angeles, California

Their customer service is a$$. They don't schedule enough people or they're simply not prioritizing the willing to pay customers. No reason why if they're gonna have you waiting 10mins for a cashier to take your order they can't even greet and let customers know they'll be right with us. Might as well order online and pick up because they suck as far as customer service. There has been times where there are workers sitting on the side chatting but no acknowledgment. 0/10 recommend. read more

This is some what my local Dunkin Donuts so I come here and there. Especially since being from New York I grew up on Dunkin. But this place has hands down the Worst customer service. Every time I come there's always some unhappy employee just being rude some type of way. I'm here now literally sitting outside with my drink that was prepared and served but yet another unhappy employee. This place needs to get their act together. I'm sure I'm no the only person to have thought this let alone wrote is on Yelp. Other than that, their your average location. It doesn't take much time make the drinks and the offer short term customer parking which is great given their in Hollywood Blvd. read more

Dunkin' - Donuts Near Me - Los Angeles, California

Short Latina worker with glasses in the am had such a cruel attitude to me that I had to leave this bad review. She forgot part of my order then accuses me of lying , then asks for my receipt which had the missing item on there. Food is good and coffee is okay but worker sucks :( read more

Whenever we are near it, we stop at this Dunkin Donuts. It is the only one we go to and we love it. it is right next to The Pantages Theater and a great stop before going into the theater. The service is fast and very friendly. If you are traveling, and get lost, stop here and they will help you. There is a great little seating area outside and right on Hollywood Blvd. They have a great selection and their donuts and coffee are great. Have fun. read more

Dunkin' - Great outdoor seating. - Donuts Near Me - Los Angeles, California

It's 6:30p Saturday 13 January, 2024. I walk into this Dunkin and am immediately met with a hand lettered sign reading "Out of Donuts". How the hell does a donut shop run out of what they're known for?!? And there were 2.5 hours to go until closing. They might as well have shuttered the doors and windows and turned off the lights. Total shit show. read more

Good food and friendly staff. Coffee was hot and tasty. Order was ready when we arrived

No one is friendly. Not sure if it's because they have an early morning or what, but no one smiles, says Hello, Good Morning, Thank You, Bye. I ordered a dozen donuts and the gal loading up my box didn't even get the order correct. So lack of attention and manners. Thankfully the machine you place your order on doesn't ask for a tip. Who would that even go to anyways? Ehhh, just went to this one because it was close. read more

I've been to this location multiple times in the past and I've yet to have any experiences with this Dunkin' that struck me as unpleasant. But I'm giving this location one star simply because my latest experience was utterly awful. I walked in during the afternoon and saw that there was only one family in front of another woman and myself. I walked up to the counter and patiently waited for the staff to finish making the order of the previous customers. After noticing they left almost 10 minutes ago and the two employees behind the counter were literally just walking back and forth past their cooking items in a completely empty store, I finally said "excuse me, I've been waiting for the last 10 minutes. Do you know how longer the wait will be?" The guy looked at me and said with a sharp tone, "we don't take orders". I was thrown off for a moment and the woman behind me said "what?" before I could. The employee then said in a harsher tone "we have kiosks now, we don't take orders" and proceeded to turn around. Now keep in mind I have been to this location over two dozen times and I have never seen a kiosk in there before. So I responded "if they are new kiosks, shouldn't you alert customers to that? How would we know if no one who buys from here often has seen them?" He then grabs a sign from BEHIND the counter that wasn't visible before and says "use the kiosk". I already knew the manager wasn't in since these two employees were the only ones there. I said "this is awful customer service" and he went on about whatever he was doing. Even with satisfactory experiences beforehand- that doesn't excuse an awful interaction with the staff. This location is convenient for anyone walking down Hollywood Blvd, but that kind of customer service won't make anyone want to return. read more

ONLY rating the security guy OMG he was so rude and ugly to myself and 3 other humans while I was in there for a total of one hour, He come up to me hovering over me to tell me " you know you need to buy something in order to be here" I hadn't even finished taking out my lap top etc belongs, I tell him I'm yes thank you he repeats it and I repeat yes I heard you and not my first time here, and also told him I was downloading a gift card. I've been A LOYAL CUSTOMER for decades! plus I was waiting on my mom to order I didn't tell him that it's really not his business, two he stands over me waiting and says "I hope you understand" I respond and yes ummm.. yes I do I'm not deaf, slow or retarded I completely understand I hope you understand my response not even a 30 sec later my moms comes, I saw him harassing homeless people aka humans not animals shit they would probably get treated better you can be respectful and kind when asking someone to exist the business, I HOPE HE GETS BETTER TRAINING. New chick at register was cool Asian barista/prep and black guy super cool like their service. I'll be back hopefully that security is not went in 5/25/22 @9:35am That's my moms we LOVE DUNKIN read more

Dunkin' - Dunkin - Donuts Near Me - Los Angeles, California

Only bad experiences. Rarely have any donuts in stock. Will replace items with whatever they have left without contacting customer for approval. Poor customer service and communication. Choose any other donut shop. Stay away! read more

I'm only giving them 3 stars, because I'm sure they would have apologize& gave me the correct drink, but it's one of my biggest annoyance when I have to go back to correct an item or a drink. Today I ordered a Mango passion fruit refresher with green tea & I got a iced unsweetened green tea & yes it was mine because after reviewing my receipt after I've long left the place & could clearly see the cashier only typed green tea. I just dranked it, because I do drink unsweetened green tea & wasn't in the mood to go back & have it corrected. read more

Dunkin' - a person holding a drink in their hand - Donuts Near Me - Los Angeles, California