The Gelson's wine bar is a micro culture of awesome conversations and fun people. I'm also a fan of the bakery as they rotate various decadent desserts that once should experience over a glass of champagne inches away from the counter. Also as a special shout out! I must Gelson's is lucky to have a person as fun as Claudia. She is my favorite cashier and always makes my day brighter. read more

This store hates their customers and employees and forces them to work in cruel conditions. It's winter - 53 degrees in Hollywood and I was wearing a huge warm coat and boots, but I was so miserable inside the store I could barely stand to go in and grab one emergency item and come out. When the cashier asked me how I was I told her, noticing she was standing there freezing in ä warm coat huddled next to a floor heater. Then I realized tbis has happened before which was why I stopped going there! The last time I threatened to call OSHA and started but didn't complete the complaint. Tbis time I will - absolutely cruel! What on earth is going on? För the record I left the store and was completely comfortable OUTSIDE in 53 degree weather-meaning it is in the 40s inside the store!!!!! read more

This is a shout out to the excellent service provided my Dwayne, the wine and spirits manager! He takes such pride in presenting and stocking the liquor department. I ordered some cases of wine and as expected they were ready with a smile! Lanny also was very friendly while facilitating my transaction. Gelson's is top notch in providing great customer service! Thank you!! read more

This store is always clean, products are fresh, & the customer service is always a friendly experience.

So, this store is definitely pricey as some of the reviews have stated. It is high quality, nice hot food bar, large salad bar and overall the store was very clean. We happened to stop here as we were beginning our trip up the PCH for 2 reasons. First, just to check it out because my wife had heard about it and wanted to see what it was like. Secondly, we needed ICE for our cooler so we bought some here and then ran into some usual horrible L.A. Traffic...LOL! Now for those of you who live in AZ as I do it is very similar to Aj's Fine Foods so keep that in mind if you ever visit Gelson's in L.A. Eat, Drink, and Be Merry, my Friends!!! read more

Ever since my son and his mother moved across the street, I've been coming here every now and then for years. Customer service is always spotty. The hot food bar is always decent. I miss their old bakery lol their selection and parking availability is also always very decent. But today I jumped in with my son to grab two quick slices for him and I was disappointed in how they just threw his two slices in a box. No paper, no nothing. They can and should be doing better than this. read more

Gelson's Hollywood - Just two, thrown in, uncared for slices of pizza - Grocery Near Me - Hollywood, California

I don't understand how this chain stays in business. They have the worst customer service, the worst prices, and quality that can't compete with top grocery stores. Every successful store has to have something. Trader Joe's has bad produce but they have by far the best costumer service and cheap prices. Lassens is closed Sundays and had bad service but they have all organic produce and some of the best quality products. Whole foods has the best selection, Erewhon has people watching and aesthetic. What does Gelson's have besides great parking? Their prices are 30-50% higher than everywhere else for inferior service and quality. Business model doesn't make any sense. And the store always seems empty. read more

This store is a true one-stop shop--fresh food, baked goods, and everything you need under one roof. While it's a bit pricier than other grocery stores, the convenience makes up for it. Freshly baked goods Clean store with pleasant ambiance Friendly staff Free on-site parking The downside? It's hard to find help when you need it. There just aren't enough employees on the floor, which can make it frustrating when you're looking for assistance. That's why I'm giving three stars--it took me a while to get help. Overall, a solid spot for groceries, but they could improve the customer experience with more staff available. read more

A great job to have all the shelves immaculate. I really liked how bright it was in there. Staff were friendly. Overall a great experience. The variety is staggering like the might of the Venetian empire once was! read more

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*‧This might be a secret I shouldn't be sharing... but here we go. Bar is open from: 12 pm to 9 pm Grocery Store is open from: 6 am to 12 am If you love good food, cheap drinks, and a clean, spacious bar -- yes, inside a grocery store--then Gelson's Tapas and Bar in Franklin Village is your new favorite spot. Service: Absolutely AMAZING! There are three beautiful ladies, Alicia (who has been with Gelson's for 26 years), Mayra (8+ years), and Cindy (10+ years) will take great care of you, and always ask them what the deal of the day is and what is on sale in the store. If you come in between July 18-20, 2025, you can save 25% off on mix and match bottles of wine and spirits! Say "hi" to Charlie, the store manager. Drinks: There are about a dozen beers on tap, and each is just $7, and on TUESDAYS they are $5 -- happy hour prices I haven't seen in years! They also offer an impressive wine selection: 12 reds, 11 whites, 4 sparkling wines, and 2 rosés. On MONDAYS and WEDNESDAYS you get $2 off of every glass of wine/sparkling! You can get wine flights, beer flights, and even sake, which seems to be a local favorite. They provide 3 NON ALCOHOLIC BEERS! Food: Yes, they have sushi -- and it's surprisingly good and affordable. Must-tries: Hand Roll Trio (Spicy Tuna, Salmon, and Blue Crab), Royal Rainbow Roll, Kanpachi with Green Onions, and the Gelson's Signature Spicy Ahi Tuna Poke Tower - my absolute favorite! They serve everything from hand rolls to sashimi and nigiri. You'll be amazed at the quality, especially paired with a crisp beer, white wine, or authentic sake. For non-sushi eaters, the regular menu includes: Burgers, Meatball sub, A fantastic Truffle Mac & Cheese with Brisket, and Shrimp skewers on kale salad (a great low-calorie pick). And if you're there on game night, try the Poke Nachos -- they're a crowd favorite. Dessert: The dessert menu is small -- just Artisan Ice Cream (4 flavors) and Cheesecake (also 4 flavors) -- but that's because there's an entire bakery right in front of the bar. Cakes, cookies, pastries, and even Italian coffee await. My personal favorite? The Princess Cake! Insider Tips (because no one else is giving you the real hacks): Parking: Free parking and plenty of it! Franklin Village is walkable, so many locals don't drive -- meaning more parking for you. Location: Just off the 101, super easy to reach. Crowd faves: Try the Sidewinder Fries (ask for them extra crispy!) and, again, those legendary Poke Nachos. Rewards: Sign up for a Gelson's Account -- you'll get points, discounts, and invites to free tasting events. Earn 1 point for every 10¢ you spend -- and yes, you can use your rewards at the bar! $5 OFF for every $50 you spend. "You Sip, We Shop": Yup, hand the bartender your list, and they'll shop for you while you relax. Deals: Yes, Gelson's groceries are generally upscale, but sign up for their newsletter -- they offer serious savings with weekly deals, sales, and BOGOs. Corkage Fee: On TUESDAYS and SATURDAYS, there is no corkage fee, so grab a bottle of your choice and pay for it AT THE BAR. Sit, sip and enjoy. Enjoy 20% off on bottles sold at the bar on THURSDAYS and FRIDAYS! HOT Final Thoughts: If you've read this far, here's the real reason this bar is gold: you can catch NBA, NFL, or MLB games on any of the three TVs -- without the noise of a sports bar, but with all the good drinks and apps. It's low-key perfect. SHHHH... Don't tell too many people. *‧ -- Written with neighborhood love, Mya read more

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Update: I just went to Bristol Farms to get a prime ribeye and compared to the marbling on the prime ribeye from Gelson's, I can say without a doubt that the steak at gelsons is in no way prime! AND ITS $12 MORE PER POUND AT GELSONS!!! Ever since that Japanese company bought the Gelsons chain, they keep slowly removing high quality products from their shelves and replacing them with lower quality alternatives priced at premium prices. I pretty much have absolutely no reason to come here anymore and I live .2 miles away and have been shopping here for 15 years. It's a shame to see this company go downhill. Also, the price of their steaks is comically absurd. You can get better prime bone-in ribeye at Bristol farms for 38.99/lb. Also, that Melissa's brand is at Safeway for 1/2 the price. I've seen products at Gelsons which are more expensive than the exact same item at Erewhon!!!! Let that sink in!!!! Also, you have to be super careful with the expiration dates here. Every time I come here I find products that are expired by a whole month!! This is becoming like a flea market experience read more

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Over priced and poor service Ever since they were sold... they went down to the level of Ralphs ... read more

Overpriced and you have to check expiration dates on everything. Every time I shop here I find expired products on the shelves. I also find cheaper prices at Erewhon which says a lot. read more

Gelson's is located in Hollywood up by the Hollywood Hills right on Franklin across from the Celebrity Center, Dianetics. We love coming here and getting fun salads and even prime rib. One of our favorites is this shrimp dill cumberer salad and we also love the salmon with the butter caper sauce. This is definitely a place to go to before dinner party to grab something fun and exciting for your friends to try. They have such a white selection of ready to eat foods pizzas, salads they have a hot plate area with Chinese rice and Mexican food. They even have a chef that can cut prime rib, turkey and tri-tip. They have a great selection of liquors and drinks and most of them are chilled and ready to go. They also have a sushi area towards the back of the store. Connected is a bakery and they have a big selection of cookies and pastries and cakes. We've tried them and they are delicious however, be prepared and bring your wallet! I think our only critique would be the checkout line employees are not that attentive to the customers, which is noticeable when you're paying all that money for a higher grocery store. Nevertheless Gelson's at 5877 Franklin Ave. is a highly recommended place to go and grab something interesting to eat, people watch and maybe get a glimpse of the Hollywood sign! Cheers and bon appétit! read more

At least twice a week, I walk into this Gelson's then walk out because the lines are too long. How have they not come up with a better system yet?! Instead of just adding an extra checker to each shift, they have the floor manager call employees back to the front, back and forth, back and forth... Surely there's something productive an extra checker could do while at the register when nobody's in line. Thankfully a Lazy Acres just opened up down the street and is better in almost every way imaginable. Their hot and salad bars are well maintained and very appealing, whereas the hot and salad bars at Gelson's feel like an afterthought. And the security guards at Lazy Acres are actually intimidating, unlike the ones at Gelson's that seem to be late for a costume party. No wonder there's so much theft at this Gelson's. The employees here are generally very nice, but come on, guys .... read more

Offerings are great! A little pricey - but, it's a Gelson's. The quality will be there. You'll dig it. Hot Food Bar w/ many entree that change daily. Very tasty. Salad Bar is also pretty big and quite varietal. The colors were fresh. I really enjoyed the salad I got. Poke Bowl Bar is also something to experience. I will be doing this VERY soon!! Sushi Man on site So it's that fresh! Deli Meats easy to choose cause there's only one Brand. They also offer low sodium options so be sure and ask. Bakery is beautifully displayed. Truly. If you are easily tempted - do not approach!! I am looking forward to going through ALL the items at some point. The cookies have blown my mind! They offer 3 HUGE COOKIES - Chocolate Chip, Peanut Butter, Walnut Chocolate Chip - and each is amazing. I just got some Wagyu NY Strip Steaks and am so excited to cook one up. Employees - most - smiled and were super friendly and accommodating when I asked a question. Bright store so things are easy to find. But, know you need to take a few minutes because there quite a few products to look at. I love a company that encourages employees to walk customers to appropriate aisles instead of just pointing and grunting. It creates an ambience of comfort. It's a "thing" in customer service, but, many companies and corporations often forget the impact. So, I'm new to the area and have been shopping here regularly. And it impresses more each time. read more

Gelson's is not my usual market to shop at just because I don't live near one. The nearest one is probably near Silverlake.  I like these particular snacks, and no other grocery chains carry them. The specific flavor I like is only sold at Gelson's, and sadly, not all Gelson's, so I always have to call ahead before heading out. Elizabeth answered when I called, and she informed me there were two boxes available. I told her I would be there in a couple hours and asked if she could hold it for me. She politely granted my favor and got my name. I went there a little earlier than promised and was able to get the 2 boxes she held for me and walk out of the store in 5 minutes or less. Smooth transaction with the help of a professional employee. I wish to be back when they restock on my favorite snacks. read more

Gelson's Hollywood - The best - Grocery Near Me - Hollywood, California

Shoppers, Double check the expiration dates. They are placing items on the shelves that are expiring the next day, alongside spoiled items. Twice I had a food delivery of the exact items and I faced the same issues. read more

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Kenia the cashier has a bad attitude and is rude when dealing with customers. I had a return and asked her how to go about it and she totally dismissed me. She was the same cashier that helped me with my purchase so the questions must have been to much for her to be short and abrupt the whole time. read more

Gelson's Hollywood - Grocery Near Me - Hollywood, California

Food is always fresh baked good and you never have to leave the store. Everything you want it's in one stop, little pricy compared to other grocery stores but you are guaranteed the one stop shop. Store is clean and the staff is nice. I'd suggest to have more on the floor because it's hard to look for someone to help when you need it that's why my three stars for took me a while to get help Parking on site free. read more

Lived in the neighborhood for a very long time and yet I still get followed every time I go to the store. Today I went to the store and almost had a shopping cart shoved into my face by the undercover theft prevention person. I understand that prevention could be needed but what does it have to do with me? I just got off work, I'm in Scrubs and I'm by the deli that's happens to be near the exit. that doesn't mean I'm going to steal anything. Every single time I go into the store I have some form of interaction with theft prevention. This is ridiculous and I'm over it. It feels racist to me. read more

Stopped in to beat the heat for some hydrating beverages and tasty frozen treats.. Didn't realize Gelson's had such a good mix & match deal on their wine and very comparable prices to that of Total Wine, BevMo, Mission Wine & Spirits and other specialty beverage shops. Got a nice bottle of white wine on sale, some necessities as well and food plenty of frozen goodness including non-dairy and gluten free options at close to reasonable prices.... Sometime Gelson's as a whole is one of the more expensive grocery chains, but sometimes it surprises you. We got great customer service while on the floor and at checkout from Tim, I believe. The food and salad bars were plentiful and everything was well stocked. Always clutter free throughout the entire store. I have a few friends in the East Hollywood/EaHo area near Franklin Ave and Bronson where Gelson's reside who frequent this spot and recently got some desserts for a get together from their bakery Viktor Benes, just left of the west entrance. I didn't know they had such amazing vegan goodies as well, but now I do! Definitely hold this location highly above others in Los Angeles and other grocers in the local area. Usually even during peak hours is easy in and out from the parking lot to the entrance and back out again to the exit. Stop in for a few things or your weekly needs, you can definitely shop well and smart if you take your time plus there's plenty of friendly warm people to help. read more

Why do i not like gelsons? 1. Overpriced 2. Poor quality Save yourself a trip and go to whole foods, sprouts, or trader joes for better quality items for less. I got a tiny container of fruit for $20 and it went bad the next day.. read more

Look at this $8 pack of slimey veggies. Again. Always. They ship these to the store already almost rotten. Every "fresh" pack of veggies that we've bought post covid is less than one day away from mold and rot. Not to mention they raised their prices and lowered quality. I live next door and wish it was better. On to pavilions (of all places) to get actual fresh vegetables. read more

Gelson's Hollywood - Rotted slimey vegetables - Grocery Near Me - Hollywood, California

This Gelson's store is very nice. There are free parking spots. The food is always fresh. The breakfast-burrito is just amazing. Service very respectful and the store has some deals every day. read more

Pretty nice store although very small and limited parking. The bar however, is a total mess. Very inexperienced bartender long wait times and homeless people sleeping. I think the bar just needs a little more management at this point. Maybe they should go back to the coffee shop read more

The people who work here could use some serious sensitivity training. I rolled up at 9:30 PM on a Monday to buy groceries. Found some $11 filet mignon which was a highlight. There were only two check out lanes open so it took forever which is actually kind of unusual. Everything was going smoothly until the cash register I was checking out at froze after my Apple Pay had been scanned and it seemed as though I was done. I started walking away thinking the transaction was complete, but since it wasn't: the two people serving me (nice register guy and an awful bag lady) started screaming "SIR SIR"... I was wearing a dress and Gucci platforms. Wtf Gelsons. I'm not a stickler for pronouns but this experience was pretty weak. Will continue shopping here because it's the only grocery in the neighborhood but jeez. If I see this bag lady again I will definitely give her the stink eye. I even greeted her by name when she walked up and she ignored me. Trash. In the end the nice cash register guy walked me over to another register where I paid for my overpriced ish (minus the filet which was probably mispriced) and left. Great Monday night experience... read more

Gelson's Hollywood - Grocery Near Me - Hollywood, California

Outside Gelsons you find a large pinboard for the specialties of the day: fresh cut salami only $4.99 /lbs I have no issues with that and I did not ask to use it, I just asked if I could place a letter size paper with the details of my missing dog on the parking somewhere and I wanted to ask for permission and where the best place would be. Gelsons manager denied my request with the information they don't have the space . There property there rules , what has this nation come to? Shame on you Gelson's I will not set food in your store again. read more

Gelson's Hollywood - Grocery Near Me - Hollywood, California

definitely feel like i missed this place's heyday looking at these reviews. but my experience tonight was pleasant. it was a very clean store. prices were as expected and sales were solid. choices were highscale and to my unreasonable standard. i really liked this store and will definitely be coming back. it takes the quality of whole foods without throwing the fake environmentalism down your throat read more

$3.99 for a small slice of pizza. These pieces looked like they were out for hours so I asked when a new one was coming out. They said "we won't make a new one until these pieces are sold." They expect you to pay $3.99 for a few hours old slice of pizza. And I got attitude when I asked if they could make a new one...I even said I would wait. Avoid this place at all costs. They upcharge everything in this scam of a grocery store. This place is a total insult. read more

Gelson's Hollywood - Old pizza - Grocery Near Me - Hollywood, California

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My family shops here 2-3 times per month. Good store. We like the variety of goods and management is responsive when needed. The new bar area is a nice addition. But what was gross yesterday was a woman walking her dog through the store. Animals in food establishments are disgusting to me and pose food safety hazards and disrespects people's allergies to dog dander. Only service animals are allowed. Emotional support dogs are not. When somebody enters the store with a dog, please have staff ask only two specific questions allowed by law: (1) is the dog a service animal required because of a disability? and (2) what work or task has the dog been trained to perform. It is a misdemeanor in California for any person who knowingly and fraudulently represents himself or herself, through verbal or written notice, to be the owner or trainer of any canine licensed as, to be qualified as, or identified as, a guide, signal, or service dog. read more

When I moved to Hollywood many years ago, I remember the wide-eyed me making his first trip to the Franklin Hills neighborhood Gelsons. The glamour! The grandeur! The bakery and deli sections seemed so intimate and personal. The high prices seemed to match the area's tony real estate market. Every customer looked like "somebody" and seemed to be on a first-name basis with his or her cashier. I was totally in awe. Years later, I still am. When I find myself back on Franklin, the Hollywood Gelsons does not disappoint. Remember that this is a smaller market, about 1/3 the size of a regular grocery store, and much smaller than even the Century City Gelson's. You are getting a 'curated' version of what you might need! Not all ten sizes of dog food and not all brands. But I generally find exactly what I want. The Viktor Benês Bakery inside (always my first stop) has some incredible baked goods, and they do an awesome cookie tray which is the perfect hostess/host gift, as you cannot arrive to the party empty-handed. Check out the cookie trays! They will forget the bottle of wine you bring, but they will remember the cookie tray. Over to the deli section. How many times have you ordered a half-pound of cracked pepper turkey and 12 slices of baby swiss, only to get home and find that everything had clumped together? That does not happen here. Deli clerks lovingly insert wax paper between the slices so everything stays fresh. I guess they will do that for you at other markets, but I've never seen it, and here you don't have to ask. Lots of other fresh seafood, meats and pastas available. The rest of the market is so neat and clean. There's always one or two people in produce keeping things looking nice. Two big refrigerated cases of Wolfgang Puck salads and stuff, which I don't mind splurging on sometimes because (I justify to myself), it's still tons cheaper than eating out. And the shoppers there? As cool as ever. Watch as the customer in front of you tosses six bottles of Veuve Clicquot Yellow Label into his basket, and you'll know what I mean. I want to be that guy. Happy shopping. read more

What is wrong with my favorite Gelson's??? I have been shopping at Gelson's in Century City, West Hollywood, Newport beach, Silver Lake/Los Feliz, La Cañada Flintridge and Hollywood... since 1990. Now, I moved back in Hollywood, so Hollywood location is my Gelson's. But... today, cashier Evaline and baggers (Nadar & other guy, are they students??? They were talking to each other, and they weren't working) are awful!!! I bought expensive fillet mignon (my favorite)... and the stupid bagger (Nadar or other guy) was going to put the heavy tangerines bag onto my meats :( If I didn't say anything to them, they were ruining my meats!!! My other groceries are damaged (dry foods with wet foods together) too. In the past, I reported about baggers many times at Silver Lake location... now this location is bad too... Please educate cashiers & baggers like "treat products carefully and be nice with customers". One good thing is that I got $5 coupon and another $5 from my points (total $10) discount on my grocery. Gelson's products are the best compared to Whole Foods Market, so please be the best other things (especially cashiers & baggers) too. P.S. I still love Gelson's ;) read more

Gelson's Hollywood - Grocery Near Me - Hollywood, California

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Everything. Ate there 4/7 on my visit to LA. Great HH deals and they refuse you tipping.

VICTOR BENES the worst place in the world, very long service ruined my mood! They also made me pay twice I hope they close you down

yesterday i placed an order over the phone for a cake, hoping for a good job and i come home to find this,you buy a cake hoping it is beautiful and delicious, you don't expect this,what a bad service,I hope the manager contact me I'm so upset read more

Gelson's Hollywood - Grocery Near Me - Hollywood, California

It's unfortunate that I have to crap on my local market but this place is just getting more ridiculous by the day. The prices of EVERYTHING is literally 2x to 5x the price of Ralph's. I'm not just talking about the meat and fish but EVERYTHJNG including flowers, soap, veggies, cheese, etc. and the quality is okay. And since when did expensive, BONELESS, meat start coming with bones in it? We call this place $100/bag. That's how much you will spend. 3 bags = $300. read more

Gelson's Hollywood - Bone in boneless pork - Grocery Near Me - Hollywood, California

A great supermarket to get your daily groceries and household items. The staff is very friendly and helpful and the store has most to everything you may need. One thing that is definitely driving this place down is the insane prices. I get it- the quality of some items really make up for this, but literally everything in this store costs an arm and a leg to buy. Aside from this, the fruit and vegetables and the ready made food available for purchase are all of high quality. Would definitely recommend this store if you're able to deal with the higher than normal prices read more

It's all about the wine bar. Honestly this is the best bar in the neighbor hood. I've met the best people every time I have hung out here. LOVE FOREVER! read more

If I could give this Gelsons ZERO stars I would. My friend and I were there doing some late night grocery shopping, within their store hours. We still had 45 mins till closing when we got there. My friend went and asked the assistant manager a question. After wasting our time for 20 mins, I go and ask the assistant manager the same question and receive a completely different answer. It was disgusting to catch him in a lie. Really great "management" and example setting for his employees. Will never be visiting this gelsons again read more