Melanny Garcia in the Rock 'n' Roll Ralphs (Sunset Blvd, Hollywood) pharmacy is amazing. She deserves a special mention. She is always smiling, always friendly, very efficient and really is an outstanding member of staff. I hope the appropriate managers will recognize her for her contribution to the store. (Genuine customer review). read more

Today, the guy stocking the bread shelves had bread all over the filthy floor. This is totally unacceptable and anti-hygienic. Come on, Ralph's, you can do better. read more

Ralphs - Grocery Near Me - Los Angeles, California

Quick and easy walk-in grab what you need self check out and you're out the door in seconds, but what do you want? read more

Ralphs - Quick snack before work - Grocery Near Me - Los Angeles, California

Filthy dirty inside and out. Homeless people everywhere. Poor management and customer service. I called Kroger customer service regarding a credit for organic dried mangoes that i bought but got home and found they had a sticker on them that said they may contain lead and cause birth defects and reproductive harm. Kroger customer service said they would credit my $12 and add $10 for my inconvenience but they never did so i called back and after 30 minutes on the phone where Kroger corporate called this store manager the manager wouldn't approve the $12 credit and said i had to come in the store to discuss. Screw that. Not going to waste any more of my time. For $12 they lost a lifetime customer. Ralphs is more interested in creating a fortress to manage homeless than to service their paying customers. I'll go out of my way to avoid Ralph's in the future. Good bye and good riddance. read more

Ralphs - Lead and birth defects and reproductive harm warning on Simple Truth Organic mangoes. Hell No! I'm not eating those. - Grocery Near Me - Los Angeles, California

This used to be MY grocery store. During the pandemic, I stopped shopping in person and eventually, I found other places I liked to shop If I DID go in person. Recently, Rite Aid transferred my prescriptions to this Ralphs and I am just SHOCKED at how downhill this place has gone. It's dirty. In the cramped and small parking lot, you'll see garbage, debris and almost always, a police action. The store, which was never particularly roomy, has been made even worse by the installation of anti-theft panels and cabinets to lock up any item of even minuscule value. The aisles are now even more narrow and cramped. I have no idea how one finds a basket or cart... you just wander around hoping for a castaway. Not that I needed either... I wouldn't buy anything from the "fresh" section or deli here on a dare. I saw turkey that was so un-fresh it had turned a scary shade of taupe. The produce area is impossible to navigate and this morning, there were several large spills that were being studiously ignored by the staff. And the pharmacy - what a mess. It's in a dark, dank corner but still right in an aisle, so there is no where to line up. And there WILL be a line, because the hours aren't very convenient. This Rock and Roll Ralphs was always a little "gritty". But it's gone too far. Probably best to gut the entire store and either start over or just tear it down. read more

I've grown to despise Ralphs. Their meat is insanely overpriced and low quality. Today in the "markdowns" they were still charging $17.99 for steaks that were turning BROWN. My God....mark it down and MOVE it! I stopped to look and another man looked at me and said, "It's still twice as much as it should be." The security people are also weird and rude here....look at you weird. The clerks are ok for the most part. But the prices? INSANE. read more

One staff member can change your whole experience for better or for worse. The man at the self checkout tonight stood behind me breathing down my neck and then when I clicked no bags, he walked up, scooted me to the side and said "you got bags, you can purchase bags like everyone else, it's the law" . Very unnecessary reaction. He was Raising his voice and all. To my knowledge paper bags are now included in the state of California. ...all this for 2 paper bags. I checked out around 11:45p. read more

Don't get sushi there. Just got a food poisoning. I had a diarrhea and was throwing up all night. I'm still in pain.

Check the expiration dates! I bought Kroger deli over roasted turkey breast 3 days ago on July 24th. When I pulled to use it on a sandwich it was slimey and stinks. I checked the expiration and it was June 2. read more

Ralphs - June 2 expiration still on shelves late July - Grocery Near Me - Los Angeles, California

I don't like Ralph's as much as I used to. Their prices have skyrocketed. It's really hard to find a deal there anymore. And the meat prices especially have gone CRAZY. The staff is ok for the most part. But you have to be rich just to buy normal groceries these days. read more

Reviewing a grocery store, let alone a chain? Whaaat? Why? Because this is the closest and largest grocery store to the west terminus of the Hollywood Bl strip and knowing your way around can be very helpful. 0. Roof parking (store's west end off of Fuller) is never too busy. Street level parking during rush hour ugh.. good luck 1. Work hours 5AM - 1AM 2. Taco stand and 2 shawarma trucks pop up here at night say approx 7-8pm and I have seen them work as late as 1AM 3. Heavily armed security guards here. Haven't seen anything too crazy in years 4. Sandwiches and fried chicken are great! 5. Free online pickup is great, ready in an hour. Ralph's app. Dont forget to clip your online coupons. Baggers are pretty good but are a hit or miss, you get (sometimes much nicer) replacement if they are out of the item you ordered. Roof parking, enter on Fuller (west end of the store) 6. Key duplicates machine (makes fobs too) 7. Great liquor selection, especially hard liquor but more expensive than Total Wine on La Brea and Santa Monica (5 min drive). 8. Fresh produce is a hit or miss but frankly consistently better than the Target on Santa Monica and Fuller (5 min drive) 9. Beef is a hit or miss. Feels like have been more hit than misss for me. Really liked their St. Paddy Day corned beef. 2 lbs brisket for $7 a few days after. But one of the 4 pieces I got was bad so hard to chew we had to throw it away 10. Flowers.. honestly don't recommend but.. I lucked out for the mother's day and got 2 insaley fresh rose buquets 15 roses each $45 each before tax. $100 total. Otherwise head straight to the Trader Joe's on Santa Monica and Fuller (5 min away) 11. Starbucks not the greatest I feel like I have had my flat white made better but far from the worst (hello there Anneheim). Pretty slow. Order online is highly recommended. 12. Water machine at the east end of the store sells water for $.50 and $2.50 for a gallon and 5 gallons respectively 13. Tandoori (Indian). Gradma's Deli Babushka (Russian, Ukrainian, USSR). Super Donut House (cheap, freshly baked, open early weekdays but closed on weekends). All just across the street. There's a hanful more restaurants around but nothing across the street but nothing I can recommend. Not so great. 1. Very dirty outside 2. Too many shady individuals outside but they are successfully being kept out of store. For the most part. read more

Ralphs - Mothers Day 2 rosé buquets mixed at home 15 roses each, $45 each. $100 total after taxes. Very fresh which is unusual. May 2025. - Grocery Near Me - Los Angeles, California

I was more than once one the Ralphs on Poinsetta and Sunset twice I informed an Employee named Jessica that she was charging the wrong amount. To please check the price, the employee replied that it was the right price. Once again I told her to check especially the advertise price the had. She look at me and told me that she was not going to walk over there. I ask to speak to the manager. They told me that the manager was not there and that the person incharge was going to come over, finally he did. An Asian employee I believe He's name is Ben, not sure. After waiting Ben came over and saw the price on the items and only said "okay will give You the price that it shows" but I expected to remove the tag and tell the other employee to at least do her Job. The Manager by the name Michael all this time was in the store. He came out and I tried to explain to him what had happened but they got the Female Security involved. And she just grave me and pushed me out side. Michael the Manager and another employee came out and said I had No right to complain and I was very Agressive. But if I was getting aggressive why was he talking to me outside the store and very close to me. After incident I called Customer Service to inform them what had happened and I was with a back pain from Security dragging me out from the store. That they should see their cameras and train the employees correctly. Report was maybe written down and nothing was said or done until this day. No one ever cared to see what really happened and no one called me.​ read more

Great Service and Wonderful Staff! Ralphs Hollywood is one of my favorite grocery stores to shop at. The cashiers here are amazing -- always friendly, patient, and hardworking! No matter how busy it gets, they stay professional and make sure every customer is taken care of. It's clear that the team here really puts effort into their work, and it makes a big difference. The store is always clean, well-stocked, and organized too. Big thanks to the staff for making grocery shopping such a positive experience every time! read more

This is by far one of the worst stores I have visited in LA area. Veggies are never fresh, no variety of brands, and have you heard about Ralph's offers? On Thursday you get $5.99 roasted chicken! Well not at this store. You come at 4-5 pm and there is no chicken. I asked about it and one worker said plainly: not my department another one (only one in the deli department said: "of if I make some new it will take about 2 hours" So no chicken... Don't try to get your Friday sushi, not at this store, if they have some it will be very suspiciously looking. I got their sushi once and it did not taste well, rolls were not wrapped correctly and were falling apart from just looking at them. Also the store is always dirty. Save yourself from visiting it, just 2 blocks down there is another one with better look and service. read more

Terrible customer service! Rude and incompetent employee named LORENA G. with a name tag that was ironically labeled "leader". Whatever personal problems she has at home, she should not bring them to work with her. She was curt and discourteous, snapping at a simple question about the location of a particular item in the store (the answer to which she did not know). She became further indignant when I drew her attention to the item's location after I figured it out (she actually said they don't have the item). Clearly not someone who should be placed in any leadership position. I'll send another letter to their corporate office. read more

The flowers manager is the best, always keeping her place looking beautiful. Love her read more

A stop for water and a breakfast bagel or something similar. Large Ralph's in the heart of Hollywood. It had all of our needs. Large parking lot and Wi-Fi. read more

Ralphs - Front - Grocery Near Me - Los Angeles, California

I don't know normally shop at this location but I'm going to make it my 100% all stop. I went in to get a Starbucks coffee and was treated with the most lovely of their employees that goes by the name of Alicia. This person is so kind and goes out of their way to help anyone who needs it I proceeded to then go buy some deodorant where I was again greeted by Alicia who was covering another shift from what I overheard, it seems like she works all over the place! GIVE HER A RAISE read more

Subject: Ongoing Poor Treatment and Unprofessional Behavior at Ralphs Today, I had another horrible experience at Ralphs involving the same employee I previously reported to the Spanish-speaking manager. I mention that he's the Spanish manager because the employees often hide their name tags behind their hair, making it difficult to identify them. The woman in question refused to provide her name when I asked, which prevents me from formally reporting her. I asked her for help with my order because I thought I was pressing the "No Bag" button on the self-checkout, but I was actually hitting the "Go Back" button. She saw the issue but didn't say anything. I even told her, "I don't know why it's not asking me for my card." Instead of helping, she ignored me. Experiences like this are why I no longer want to shop at Ralphs. I walk in happy and leave stressed and angry--either due to malfunctioning machines or poor customer service. Imagine people with more severe disabilities than mine trying to shop in these conditions. To receive basic assistance, they would likely have to argue or fight with untrained or careless staff. While I know not every employee is at fault, this particular woman continues to create problems. In fact, if TikTok had not deleted my previous video, there would be proof of her putting a shopping bag in my face and treating me like I was stealing when all I was doing was requesting cash back. It's clear some of these employees are not serious about their jobs. I don't understand why the manager didn't take disciplinary action when I asked. It raises questions about favoritism or inappropriate relationships. Regardless, being mean-spirited and disrespectful toward customers is never acceptable. I often record for my own safety and notes, especially as a person with a disability who doesn't currently have in-home care. I'm not targeting employees or customers--I'm documenting my experiences. Cameras are sometimes the only way we have to prove what happens, especially in cases where customers are mistreated or hurt. Ralphs may appear clean and professional on the outside, but the failure to properly train or discipline abusive staff suggests otherwise. Racism, bias, and poor service are real problems that shouldn't be ignored. Employees working in a public store do not have an expectation of privacy in public areas, and it is not illegal for customers to record in those spaces. Denying that right may actually violate customer protections. I am a kind and respectful person, but I have been repeatedly triggered and mistreated--most recently today. This has become one of the worst shopping experiences of my life. The only reason I returned today is because my direct deposit hadn't yet arrived, leaving me no choice but to shop here. This pattern of mistreatment is unacceptable, and if it continues, it may lead to legal consequences. Ralphs needs to take these concerns seriously--not only for the sake of customers like me, but also for the future of its employees and reputation. No one should feel abused or unsafe while shopping. Sincerely, [A Concerned Customer] Thanks for sharing your experience. It's important to express concerns clearly and respectfully, especially if you're planning to submit this to Ralphs or another authority. Here's an edited version of your message that maintains your key points while removing potentially offensive or overly generalized language. This version strengthens your case and ensures it will be taken seriously: Subject: Ongoing Issue with Employee Behavior at Ralphs Self-Checkout read more

Omar simply assisted me at check out and helped me troubleshoot some issues while scanning. I have never felt so much customer service at ANY Ralphs, specially at check out. He seemed like he enjoys his job and had such great energy. I was in a rush and his spirit l reminded me to breathe and slow down. Thank you, Omar. read more

Tried to rent a carpet cleaner here. We were led to a strange back area, where they unchained a giant machine. The first one they gave us was filthy so we asked to please have a different one. We put down a deposit and rolled the machine through the disgusting parking lot and loaded it into our car. After this very sweaty endeavor, we had to do the same upon arriving home. After bringing the machine upstairs and inside the apartment and cleaning off the bottom since we didn't want Ralph's parking lot all over our carpet we attempted to use the machine. It was broken. It did not work at all. It did not soap. It did not lather. It did not scrub. It did not suck. It did nothing but make a very loud sound. Exhausted from the experience thus far we chose to keep the machine overnight and return the next day. Luckily, when we brought the monstrosity back to the grocery store, they did not make us pay for it hence the one star that they have received. Probably would never buy groceries at this. Ralph's, something about the parking lot just curbs my appetite. While the people working at the Ralphs were nice. they didn't know much about the carpet cleaning machine. read more

I have been shopping at this location for the past seven years and have always brought my service animal with me. Unfortunately, today one of the managers, Michael, stopped me and asked about my service animal. I wanted to show him the paperwork, but he insisted on knowing the specific purpose of my dog as a service animal, which I find very private and did not want to share due to its connection to my health. He insisted that I answer his questions before I could continue my shopping. This made me feel very uncomfortable, and I did not appreciate his attitude. I believe he should focus more on the many harmful individuals walking into the store and taking things without paying, as well as the cleanliness of the store, instead of upsetting loyal customers. This was a very poor decision for a manager. read more

Ralphs - Grocery Near Me - Los Angeles, California

Good store with normal choices. You can use coupons and often they have discounts . Recommend read more

Really bad experience I was overcharged for strawberry- $4.99 instead $2.99 I came back and was told That it should be digital coupon. Store manager Salvador Gomez took pack back, Refunded money and ignored me. When I've asked to repurchase it and presented my phone he was not able to scan it and rudely asked me to wait - and next customer had a full cart of groceries to scan. Finally I went to another cash register, wait in another line and pay correct price. Horrible experience with ignorant management And another obstacle- why Ralph asking customers to jump through the loop with digital coupons- not everyone is tech savvy and not everyone has iPhone read more

Standard Ralphs, easy for a quick pick up for some goodies before a party with friends, and I like the parking split situation with several elevators from the west entrance. Security guard in the front and an intuitive set up for entry and exit, and the layout is very familiar. Bathroom is at the end of aisle 6 in the back! read more

I have been shopping at Ralph's for 14 years since moving here. I love the people at this location, most employees know me by name and have watched my kids grow up, it really feels like a family. However I have recently been really disappointed with the rise in prices at Ralph's. I know Tarifs will come into play in some instances, but honestly I thinks it's corporate greed. I used to buy 10 burger patties for $10. Then it went to 8 for $10, and just recently it went up to $12 for 8. Smart & Final still 10 for $10, and they are bigger and fresher. So many other things as well; Little Bites $7.49, I just bought them at Smart & Final for $4.99, not on sale just their regular price. That's $2.49 cheaper for one packet of junk. I now only buy the things I can't get at Trader Joe's and Smart & Final. Sad. read more

Sunset boulevard Ralph's is so dirty. The walkways, elevators, and parking lots look like they never clean. There's always a bad smell of dog urine everywhere. That's the feeling I get around all of downtown Hollywood. What's up with that? read more

This is a wonderful Ralphs. My closest Ralphs is in Doheny and Beverly. It's really a minimart. The next closest is in Westwood. It's geared towards the college students. So the Ralphs on Sunset was a great find. read more

Today I bought Zenshi Big wave poke bowl salmon and tuna. When I opened the container the fish was smelly there were three microscopic pieces of tuna, the salmon was inedible and the chunks were fatty, just a few poorly cut with the skin still on. No avocado but two slices of cucumber on a bed of soggy salad and the majority of the full dish was rice. I ended up throwing out 90% of it a disgrace. Often in the past I've gotten the same bowl and it was always good. read more

Ralphs - SUSHI - Big Wave poke bowl salmon and tuna - Grocery Near Me - Los Angeles, California

I am writing an update on this store because It matters as I continually go here. I have to say that the customer service is pretty good. The cashiers and security are friendly and pick up conversation when I am there. It has taken a while but I am a regular there now so I think that is why. I still have issues with the price tag not matching sometimes but I just take a picture of the price and if I dont and it comes up different then I just let it be cause I already know the situation. Overall I guess my star have changed because ive gotten to know the staff. read more

The first time I went to rock n roll Ralph's it was with my two pitbull mixes. The last time I went I had just spent three hours hanging out with them and only smelled like pitbulls. By a lot. I figure it's God's spiritual armor protecting me from anyone messing with me every time I come here. I am very fine with people staying six feet away from me for those reasons. I don't need to make friends in East Hollywood. Not only that this one doesn't have sales like La Brea does, to me. The parking is not the greatest either. Technically this is one of the closest Ralphses to me but I think twice about going. I just assume no one shopping here is entirely sober at any time of day. read more

Started getting my pickups at this Ralph's because the one on LaBrea was giving me rotten produce, outdated items, or just not giving me my items at all. This one started out ok but lately they have been overcharging. Tonight my pickup order was overcharged more than $30 because they didn't bother to apply my coupons. Tried to call and of course nobody answered the phone as is the Ralph's way. Was on the phone with the 800 number for over an hour while they attempted to do first grade math that they never got right. Acknowledged they overcharged me and then tried to give me store credit only for less than they overcharged as a "one time courtesy"?????? Wow. Ended up packing up all the groceries and taking them back for a FULL refund and deleting the app. NEVER AGAIN. ALSO, no apology from the store OR 800 number!! Wasted almost 2 hrs of my night and still have to buy groceries. read more

This Ralph's is the worst. I bought a container of cottage cheese, got it home, only to find that the safety seal was broken. You know, the one that you're not supposed to eat it if it's not intact. The container says satisfaction guaranteed and on the website, it says to just bring the item back if you're not satisfied for ANY reason and they'll replace it or refund it. So I take it back and grab a new one, go to the checkout, explain the situation, and the associate, Keila A, refuses to take it back because I don't have the receipt. Look it up in the computer! You'll see that I buy at least three containers every week. Isn't that the whole point of a loyalty card so you can track my purchases? Who keeps a receipt until they eat every last item they buy from the grocery store. Ridiculous. She was so rude about the whole situation. "You have to explain that you're returning it when you first walk in," she says. Explain it to who? There's no one at the front of the store waiting when you walk in. Check the cameras if you don't believe me. I'm literally just asking to do an even exchange of a defective product that isn't safe to consume. I'm supposed to be able to return it for ANY reason according to the website. And while I was in the store I heard no fewer than three announcements that there was no wait at self checkout. Clearly you don't have enough staff to deal with this made up policy of notifying about returns. I've never encountered such a worthless sales associate in my life - completely terrible service and undermining the corporate policy, which, by the way, refunded me when I complained online. Avoid this store at all costs. The one on La Brea and Fountain is a thousand times better. read more

Rock n roll Ralph's still rocking! I used to come here during the pandemic when the lines were long and the food lacking. I came super early on a Saturday morning, very few people in the store, most of the shelves were stocked, I found everything I needed quickly. They even have the evasive mission zero carb tortillas! Only two lanes open so I went to the self checkout. Super fast. read more

PHARMACY: MARYANN AND LYLAH (both superstars!) Getting vaccinated is no picnic, I think most would agree. However, my experience this morning at Rock 'n Roll Ralphs was awesome. Lylah did a great job getting approval from my insurance company while MaryAnn painlessly inoculated me with the Covid and Flu vaccines. If you need a vaccine, this is your place! read more

Located nice and close to my house so it's very convenient for me. They carry some specialty Paleo and keto items which is fantastic. Store is pretty well organized and pretty much clean. My favorite part of this location is that most everyone that works there is very helpful and friendly! Jose is a great manager. Bathroom is usually pretty clean too. Lots of parking downstairs and upstairs. The only downside of this location is there are a lot of vagrants in the parking lot trying to bum from you, other than that 5 stars! read more

Ralphs - Grocery Near Me - Los Angeles, California

This place is known as Rock n Roll Ralph's. It used to get the influx of clubgoers after clubs closed. Not the best location because it's crowded to the point that it's uncomfortable to shop and the lines are long. If you need assistance, good luck finding someone to help you. There are lots of parking spots and you can also find parking on level 2. read more

The store was fully stocked and had everything we came in for. Lorena G was kind and made us aware of a wine sale going on and even took the time to show us how much we saved on our transaction. Thank you, Lorena! read more

This Ralphs is definitely better then the one on la brea. It's definitely nicer. And a little bit out of the way

The Ralph's on La Brea Ave & Fountain Ave is closer to me but they won't let anyone in after 12:45am so I'm forced to drive an extra 3 minutes to this Ralph's who kept their doors open all the way till 1am like they are supposed to. Took off one star because they were out of stock on a lot of stuff but also had more options when it came to other things. The cashier was very dumb tho. The total was $81.80 and I handed her $102 to get back a $20 bill and she stood there for a good 5 minutes with the money in her hand and couldn't figure out what the hell was happening. Then she gave me my $2 back and gave me $18 in change. Like ‍‍ read more