The staff here are super friendly. The selection of products are of high quality. The prices are on the higher side, however, the quality makes the pricing make sense. The spot is also convenient located. The layout is wide open and clean. Parking lot is located on site too. read more

I've lived in Playa Vista for 13 years and shopped this location regularly the whole time. Every employee here is lovely--except one shift manager, Stephanie, whose behavior toward me has been hostile for about a year now. It's been obvious enough that my own child asked me why she's so mean to me, and I've watched other staff react to it too. A few examples: I returned an item minutes after buying it (I live across the street) and was met with open contempt and a "did you bring a receipt?" Then tonight--I arrived at 10:57, three minutes before the 11pm close. The door was already locked. Once inside, she refused to let me pay cash for a bottle of wine, telling me I could only use a credit card because she'd "shut everything down." That is not Yummy's policy, and accepted payment methods don't change based on who's working that night. Customers who show up before closing deserve to shop and pay normally. I've spent a lot of money here over the years and never been treated like this anywhere in this neighborhood. I hope management addresses it. read more

The worst employees. They don't know what's going on. They don't care. Their website and app are often wrong on what's in stock. When you point that out they hang up on you. The alleged "general manager" is either "out" or "on break" at all times. So I could have had a private chat if he exists but now I will downgrade my review to 1 star due to awful customer service. Just awful. read more

After using this service for a year, we began noticing the quality of our produce going steadily down. it became increasingly common for us to get moldy, soft or already-wilted produce. we went into the store to investigate and found the produce on display to be gorgeous. After our most recent order had not one edible vegetable or herb in it, my wife called to ask why. When she asked if this was a "treatlerite" backlash, the employee laughed. My wife has a disability and the service this business prides itself on was appealing to us. But it's clear they resent providing it. This is either the employees functioning within their directives or against their directives. So to Barnaby Montgomery CEO - you have a LinkedIn invite from me. I look forward to your response. read more

service is very slow, rude service ppl . I would never work or order again from them.

Service, app, everything is shockingly low quality for Los Angeles...it's not that hard

It's my first time to try out with this delivery app since Amazon wholefood can't deliver to me. I made online order at 9am and waited for 2 hours... but I can't track my order neither by phone call nor email back to midcity@yummy.com & yummyhq@yummy.com and even more, I sent an instagram message to @whyrunout , NEVER RESPONSED until now. I understand this crazy pandemic time, but AT LEAST, they should answer customer's phone call or email request as per tracking my order if they can accept my online order with my CC info. & sent me an order confirmation number. Doesn't it??? If not, what is the online delivery app for??? I feel very unsecured with this store app & customer service, so I will just call my Credit card company and ask for disputing this payment. Adding:: I got insta message from them, and if I got confirmation number then, I should get my delivery within few hours. So I will wait if it deliver to me by today. But.. what a wasting my time and energy to catch them up by email, calling and insta message??? Duh??? And 9hrs after (6pm), I still didn't get my delivery. And it's very hard to catch up their email reapond.. I requested cancel my order due to all delivery list was for my lunch & dinner prep and it's already pass my dinner time. Hopefully they will confirm my cancel order and refund my $102. read more

YUMMY.COM - Instagram respond. Order can't track it down. - Grocery Near Me - Los Angeles, California

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The people that work there are friendly and helpful. Yummy is always clean. Their products are organized. I find all the necessary grocery items I need here and rarely go to a full sized grocery store. read more

I've been to this store like 3 times and every time a girl in the evening shift always has an attitude like if she has something stuck up there. The owner/ manager needs to do better on who is in the front doing customer service because this store sure does lack of it and a lot. The ambiance of the store is okay they can do better and I've never seen the deli/food open. read more

For the past 3 days have been just trying to pick up dinner on my work break between 6-830 pm for the past few days as mentioned. Each time I go in they say it closes at 9 but the lady already left for the day. Why state a closing time if she doesn't show up to work or if they make the decision to send her home early they need to be responsible and have someone to cover for the few orders that may come in. Staff is rude and extremely unhelpful and non-apologetic and I will never be going here again...as I won't even know if the sandwich person will show up for her shift again. read more

The neighborhood market!! What would I do without this fast and quick delivery service! Great for last minute grocery shopping, if you're like me and forget a couple things from a major grocery store run. They don't have a huge selection, but its quick and easy if you live within the mile radius for delivery. 30 minutes or less every time. read more

I love this store. The kids in the store are really helpful to elderly people. When covid-19 first broke out I had problems getting delivery. Even though their services was partially shut down, they made special deliveries to my apartment. After things settle down and I was able to shop at other stores. They personally called me to ask me if I was okay. Come on man, you can't beat that. Some of the people know me by name some don't, but they always give me the same courteous, respectful attendance if I have a problem. Actually I wish I could give him stars. read more

Extremely poor customer service. First time I ordered I was missing items for about $7 but I did get charged for them. I thought maybe that's just an accident especially with everything going on right now. I gave them another try, again items missing for almost the same amount. It's not a lot of money, true. However it is pretty annoying to be getting ripped off and with zero response from their customer service team. I tried to call them, waited on hold for thirty minutes and nothing. Send them 3 emails at midcity@yummy.com and same thing... no response! Try other grocery delivery services and save yourself money, time and trouble. 0/5 read more

Very convenient when you're stuck at home and can't get to your regular supermarket. Good quality name brand items. Prices are reasonable on some and kind of high on others. Delivery took a little more then 30 minutes but in rush hour traffic I wasn't expecting any sooner. Food arrived in good condition. Well packed. Delivery driver was very pleasant. I'm giving 4 Stars instead of 5 for 2 reasons. One, I think their mobile site is just okay, maybe a little clunky and would be much easier to use if they had an App. And two, given their moderate to high pricing I was a little turned off by an additional 5% charge added on to your total order as a "Wellness " fee (that is revenue to the store, not a tip to employees). Unless you read all their policies first, you will be surprised (and maybe a little turned off) by this additional charge. read more

Be careful!... Double check prices when you go to the cashier and pay... it's been 2 times they double charge some of the things!! Also prices are growing depends how much they sell .... if is good and customers by a lot, soon you will paying soon 20% more expensive. read more

Former customer talking here... Their 30 minute delivery is a joke, it serves solely for commercial purposes. Owner needs to stop lying to customers. Their wellness fee is ridiculous and their overpriced goods as well. Placing an order is never an easy task, their company website/app always has issues, you will get a headache 9 times out of 10. There ain't nothing yummy about this store read more

my neighborhood l purchase 4 bottles of cash drinks $24 the cashier Franklin whom said that's not his real name said hello to the white women & would she like a receipt he rang me up didn't say anything and then asked me what I like a receipt and then his cell phone rang he got it out of his pocket looked at it and didn't say anything and just proceeded to talk I asked him could I have my receipt and why he treated the white woman as a customer and me as another black bad experience and he said that he needed to answer his cell phone that was important to him read more

The physical store itself is great: workers are courteous and friendly, the shelves are clean and well-organized. However, the whole reason they exist is as a grocery ordering and delivery system. In this respect, they fail. Almost every time I order from them something which is shown as available on the website ends up being out of stock, resulting in my being initially billed for the missing item. I then have to track my charges to make sure I am reimbursed for the missing item(s). Ridiculous. Yummy. Get your sh*t together. read more

Love this place! they have the best berries out there. Blueberries and raspberries are spot on every time even in the off season. They are not over priced and you can't beat the salads best price and size I have found in LA. The sandwiches are good too. It's like a high Quality corner store with good great food. UPDATE locked in house and the delivery didn't miss a beat great service and Quality stay the same I'm very happy with this place read more

Beware when you use their app. I've been complaining about their app for over a year but I guess the owners just don't give a shit. It is slow it does not clear out your last order and I just ordered three orange juices and they sent me eight. They do this all the time and probably because you have 10-year-olds running your business. It takes me a half hour to order 8 or 9 items the app is so slow and they deliberately make you think you're ordering one of something when you're actually ordering five. I'm glad I looked at the bag before I took it. That wasn't the only item they sent me more of that I ordered. I don't know why I bother because they're way overpriced. read more

Bought a bunch of food items here - organic produce, some specialty items, and bathroom supplies. They also have very nice staff! Look for the young lady with dark curly hair she is soooo sweet haha! Sorry I didn't catch her name (d'oh) Prices: A little pricey compared to e.g. trader joes but I was happy to find huuuge avocados so it balanced out. Woo-hoo!! read more

YUMMY.COM - Cute spot to sit outside! - Grocery Near Me - Los Angeles, California

I stopped by Yummy this past weekend for a few items. I usually LOVE this store but had to write a review to condemn what I viewed as lax COVID protocols. When I walked in, I saw two people inside the store with NO facemasks eating food. I asked the clerk (who was wearing a mask), whether they allowed people to eat inside the store without masks. She said yes. Because I knew this kind of practice could put me and others (including store employees) at risk, I quickly left. I should also mention that this is in violation of LA County rules regarding indoor dining. They need to do better, period. Too much is at stake. read more

Growing up in the neighborhood and still having the opportunity to work in the community of downtown Los Angeles has been great to be able to see "change". New and old development giving new hope to area's that at one point didn't seem like no hope was foreseeable. Today while traveling on San Vicente blvd which is a great alternate if you're trying to get to West Hollywood, Century City or Beverly Hills from the Santa Monica FWY, I was attracted to a corner location that recently got a new facelift. I'm referring to a neighborhood market on a corner that once boasted a large script lettering on the side, "coldest beer in town". Your average 80 year old structure with security iron bars and smoked acrylic windows in lieu of glass. Yummy neighborhood is just that, a back to basic market providing a small ambience if you're considering on ditching the conglomerate world of supermarkets who by the way, I heard on AM radio Local 770 is announcing a major strike with local signatory stores. Yummy caters to mostly online orders with a fleet of commercial vans ready to dispatch to your address. Free delivery if you exceed $100. Forget about the previous storefront I mentioned all dark with security bars, the new façade welcomes walk-ins with a bright aluminum storefront with clear glass along with new power assisted doors. Sidewalk eating if you choose to take your deli item to front of store. I guarantee you won't have direct sunlight because after 12 pm it's all shade. Once inside, it's very simple to navigate. You have fresh produce up front next to cashiers and a deli section ready to take your orders with chalkboard or paper print menu. This neighborhood market is different because they do carry pretty much all of your household goods all consolidated under one roof with just the basics. All major name brands with a few hidden generic goods. Wine, beer, liquor, meats, fish, grilling goods, frozen goods, dairy, hygiene, health medicine, pet food, general merchandise and organic goods. Open ceilings with exposed stained concrete floors, succulents strategically placed, employee's keeping shelves "faced off' and I was approached if I needed help. Honestly, this little market comes with a punch and I wouldn't let the size discourage, anyone. Ample parking on the side on a private property. Look for a forest green single level building with matching parking lot walls. It really adds character to the community plus employment. I'm definitely visiting, again. Pura vida :) http://www.yummy.com/ read more

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Absolutely horrified that I spent my money here. Stopped by inbetween jobs to grab some lunch, opted for the Chicken Caesar salad, thought I'd keep it simple because it was my first time. Boy was I wrong. Opened up my salad to the smell of wet dog food, it was the chicken. It was mushy and clearly old frozen chicken that had been microwaved. But I didn't have time to be picky and I was starving so I tossed all of the chicken in hopes of salvaging the salad. WRONG! All, and when I say all I mean all, of the lettuce has black (and a few red???) splotches and smells disgusting. I ended up having to toss the entire thing which really sucks considering it was $10 salad. SMH!!!!!! If I could give no stars, I would. read more

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You hope when you trust these guys to do your shopping for you, they would pick foods that they themselves would eat. Unfortunately, it's a big hit or miss in this area. I've received some good stuff, and some bad stuff. Recently received a batch of half-spoiled strawberries. Clearly visible black patches and a very unappealing appearance. If they're going to succeed at this game, they will need to up their standards and execution. Otherwise, no point to use the service. read more

YUMMY.COM - 4 bucks worth of "fresh" strawberries. Nasty. Tossed them out. Customer service response was good but still, buyer beware. - Grocery Near Me - Los Angeles, California

Rotten vegetables... Yummy! Called to get a refund, but the would only issue one if I go to the store... now what's the advantage of a delivery service then? Also, I should mention, that none of their produce has sell-by dates on them. No wonder the employees give you rotten and moldy food. Spoke to Rafael from their "customer service", and he told me that I could just dispute the credit card charge if I wasn't satisfied. That's a great example of how you lose a customer in less than a minute. Went straight in to delete my account, and then called the bank to dispute the charge. Great job, Rafael. read more

YUMMY.COM - Rotten vegetables... Yummy! - Grocery Near Me - Los Angeles, California

This review is about one thing and one thing alone: The Italian combo sandwich. It hasn't changed in 15 years and I've had it from like 3 different locations. I'm not huge on roasted peppers and I definitely wouldn't think/choose to put green pepper on any sandwich but here it all just clicks. I add mayo. I find it's pretty dry/blah without you. But you do you. read more

Love this neighborhood store...!! Highly recommend for your basic staples when life gets busy.. they deliver ALWAYS fast! So convenient! Plus I do go to the store a lot, super friendly and helpful staff.. also.. watch out for their amazing on line specials. Did I mention.. super amazing store! Really good quality (vegan friendly) and good finds if you go in person. They have high turn over, so always very fresh offerings! I'm hooked! Yeah, a little more expensive than Ralph's.. but I really like the personal touch of the great staff and prompt service for delivery. read more

What's better than a toasted warm sandwich in winter time ? I had the best warmed - toasted with provolone cheese melted Italian combo Sandwich . Tony patiently did it to perfection , she is the best !!! Thank you tony for being so nice and attentive to my request. Also check their fruits and vegetables that are always fresh and taste amazing . Besides that the rest of the staff is always smiling and they greet you at your entrance ... which market does that ? Premium costumer care is what it is. You can order over the phone and come and pick it up or just order delivery for less than $6 Usd. ** For Managment : CAN YOU MAKE MORE EFFICIENT THE JUICE MAKING AT THE DELI ? ... IT ALWAYS TAKES LONG TIME TO PREPARE EVEN IF I ORDER IN ADVANCE ** Thank you :) read more

Yummy.com is like a mini Whole Foods or Bristol Farms, morphed into a small neighborhood grocery store. The emphasis is on natural or organic, although staples are available here too. It doesn't offer the ultra gourmet like WF or BF, but it offers some things you might not find at a standard supermarket. Nice deli too. Their niche is also in quick neighborhood delivery. Spend over $100. and delivery is free, otherwise $4.99 charge. I've observed their produce closely and if you pick it yourself from their bins, it will be fine, but some complain that what they home deliver isn't always up to par. read more

Love this place because of the employees! They are so polite, helpful, and real. I also love this it is small and easy to park. We get a little freaked out at busy places especially since the pandemic so it is great to be able to quickly park and go in knowing it wont be crowded. Of course the delivery service is awesome too. I love getting organic berries, Humbolt fog goat cheese, dairy free ice cream and pasture raised eggs. I only wish there was more dairy free ice cream like chocolate peanut butter! read more

The worst Yummy around. Do not order if you want something in under 90 minutes. No customer service whatsoever. The one in Silverlake is great. This one blows. They should close it. read more

Terrible service - no smiles from any of the staff., it was actually so terrible that i wondered who the manager was and it was the person preparing my order! Sad- 2020 and no happiness .... get new employees because I love yummy read more

UPDATE: (sort of)..... after attempting to navigate their "website" (https://www.yummy.com), found it to be keyword GARBAGE as valid login credentials are denied..... also query "user name and/or password" option results in fatak error "call local store." App is worse! POOR SERVICE and POOR DESIGN. read more

I love the customer service I received from this place! Everyone is so friendly. They have everything you need including household items! All of the fruits and veggies were Fresh!! I wish I knew earlier that they had a little sandwich shop inside. I'll def check it out next time I'm here. read more

I Love this store! Friendly customer service service and great selection. Just a little pricey, but so convenient.

If you want really great customer service in spite of all this insanity going on in the world I find that yummy.com is the best place for a grocery delivery anywhere in the city. I know I've gotten some of the best fresh produce from them when I couldn't find it anywhere else. They're slammed with orders and running overtime and working so hard and I have to give them big shout out For the great job they're doing to get food to their customers. Sometimes the stock is low and they work hard to try and keep it up and their delivery time is the quickest of all the others. Good work yummy.com. You are such an important lifeline for people especially those of us who can't go to the market right now read more

I love this place. Get the Egg and Salad sandwich and edamame and quinoa salad. They're the best.

Just wanted to make a quick note to say thank you for coming to our neighborhood! You are always clean and your hours are great! Love love love the deli and being able to call in an order for pick up! FYI: there's a parking lot read more

I live around the corner, so I only come here for quick necessities. The way they display their prices is very misleading. Today I came to buy some sponges, and the ones I grabbed (a 3-pack, not sold individually) were marked as $1.99. I grabbed two packs, but at check-out the total was over $10. I was very confused. I look online later, and I guess the 3-pack is sold as $4.59, even though in the store that is not the case. I had a similar experience buying toilet paper. Thought the price was decent, then at check-out it's a lot more expensive. I will make sure to check their prices online first before getting misled by their in-store prices. read more