Delivery service review: It's been pouring rain the entire…read moreweek and I haven't had time to go to the market anyways. Gelson's to the rescue. They had an offer to waive the service fee and delivery after spending a certain amount before the end of the year. I went online and placed my order. I enjoyed that they had the option to pick a replacement for an item should it be out of stock and also to leave a note. For example, I wanted my avocados to be almost ripe but not mushy so I left that in the comments section. They gave me a window for delivery and the groceries were delivered within that time. The order was correct and the produce was absolutely beautiful and so fresh. Only caveat was that I had asked for all the items that needed to be in the fridge or freezer to be packed together so I could easily remove them first and that was not done. The other thing that I disappointed me is that some of the eggs in my carton were cracked (and yes, I did put in the notes to check for this). Other than that I was really happy I took advantage of this offer and it was the reason I shopped here instead of the competitors. If you want to receive offers like this and enjoy grocery delivery from time to time I strongly suggest getting on the Gelson's e-mail mailing list.

I'm giving this Gelson's in West Hollywood two stars, and that honestly hurts because I usually…read moreenjoy switching up my grocery routine with higher end chains like this. I like variety, I like getting inspired for the week, and in an ideal situation this store actually has a great selection. Unfortunately, none of that mattered the moment I walked through the doors. The smell hit me immediately, and when I say hit, I mean it was horrific. I genuinely stopped in my tracks because I thought something had gone very wrong. At first I tried to brush it off, thinking maybe it was temporary or localized, but as I kept walking it became painfully clear that the odor was coming from the meat department. That alone is extremely concerning. It wasn't subtle, it wasn't faint, it was strong enough that it felt like it was oozing through the entire store and clinging to everything around it. I tried to push through because I didn't want to waste the stop, but I quickly realized I couldn't bring myself to buy anything fresh. Produce was a no, bakery was a no, meat was obviously out of the question. I ended up only feeling comfortable looking at pre packaged, fully sealed items, and even then I was second guessing myself. A grocery store should never make you feel uneasy about food safety, and unfortunately that's exactly how this visit felt. What's frustrating is that if the smell wasn't there, I actually would have enjoyed shopping here. The layout, the offerings, the overall vibe should have worked for me. But a grocery store lives and dies by cleanliness and freshness, and this experience completely missed the mark. I don't know what happened that day, but it was bad enough that I won't be back anytime soon. The staff didn't leave an impression on me as well.

This review is really about one person at Pavilions: Chris…read more If you shop here regularly, you know exactly who I'm talking about. Chris is the face of self-checkout. He is the definition of kind. He greets everyone with a smile and, if he knows you well enough, a hug. He does his job impeccably while still taking the time to ask people how they're doing and genuinely listen to the answer. No matter how busy the store gets, I have never seen him rude or in a bad mood. Let's just say the self-checkout area isn't quite the same when Chris isn't there. I've been shopping here for a long time, and Chris has been part of that experience for as long as I can remember. He's one of those people who truly makes a neighborhood store feel like a community. Pavilions is lucky to have him. He deserves a raise. Candy & Craig

predator towing shoppers within 45 minutes , while shopping at Pavilions…read moremanager declined to assist locate car towed. could not give info of where car was( manager actually legally needs to " sign tow " and retain documented info and provide to customer. we had valid proof cashier receipts of arrival and departure within 54 minutes Shoppers complain due to excessive tow charges $530 towed far away 17 miles which exceeds VIOLATIONS OF CALIFORNIA VEHICLE CODE (CVC)

This review is for the Deli Food & Health and Nutrition Departments. It's difficult when finding…read moreready-to-eat meal prep options. Meal preparation is very time consuming having to buy groceries, prepping, cooking and packing healthy foods. Once upon a time, I was eating very healthy and living that Keto friendly lifestyle. Do I want to do it every day? Not really. Which is why taking supplements is just as important as eating a healthy diet. I truly appreciate Whole Foods for giving their customers these options to enjoy. Last month, I got to revisit delicious delicatessen ready to eat meals . So very satisfying, wide assortment of vegetables, proteins and side dishes. There are also a variety of soups, brown and white rice, and pizzas. Love the options from the salad and hot bar. Their menu items change daily. I also purchased vitamins to replenish my home and travel supply. Plant Based Protein and Ascents Pre-workout to switch up from what I've been normally taking. Whole Foods Market in West Hollywood has free ample parking. And for those of us who do excessive and unnecessary online shopping on Amazon, there is a Prime Counter that can take returns. The floral department also has lots of fresh and simple flowers at a very affordable price!

The people who run the prepared department are rude. I was with a friend who literally has to eat a…read morecertain way to live. The woman said, "You have to buy large portions or we have to throw it out". She is aggressive, which means that is how she leads her team. It's corporate, and it is gross. There is nothing whole about preparing food with this attitude. Nice job Whole foods. Profit over people.

I had never been to this location before and needed to know where things were. Unfortunately, 2 of…read morethe employees ignored me, almost to the point of avoidance. A nice worker named Keyla assisted me in locating some Tahini. She was busy but stopped what she was doing to help me. She made the rest of my shopping trip pleasant. She made me laugh and feel comfortable. She is a real gem! I will return to this store knowing I will receive great service from this young lady. Great service thanks to her.

This is my neighbor Trader Joe's, and I love walking to this location and I love the people there,…read morebut lately the homelessness that they allow to casually stroll through the grocery store has gotten out of hand. It's not OK for me to have to smell literal shit while walking by them to pick out my groceries. I have sympathy for these people, but it's not about them. It's about the store management and lack of control around the situation. How come we don't see this across the street at Erewhon or at Laurel hardware? Hire security like the rest of them. It's literally a liability for you. Please do better. I'd like to come back. Thanks.

Odessa Grocery Shop has been a special part of my life for more than 30 years. I've been shopping…read morehere for decades, and it's one of those wonderful neighborhood places that has always felt familiar and welcoming. The produce is consistently fresh, and I love the incredible variety of international foods and specialty items they carry. There is always something interesting to discover, along with so many of the products I've come to know and love over the years. What makes Odessa especially special, though, is the people. The staff is always friendly, kind, and genuinely helpful. After more than 30 years of shopping here, I can truly say that this is much more than just a grocery store to me -- it's a treasured part of the neighborhood and a place I'm always happy to come back to. Thank you, Odessa, for so many years of wonderful service!

Wow how have I never seen this place out of the million times I've driven past? Talk about a hidden…read moregem in plain sight. It looks unassuming from the outside but inside it was jam packed with all sorts of international but mostly Russian goodies. I must be the last to know about this place because for one apparently it's been around for years and for two they had a healthy line at the counter to check out. Hot to cold food, fresh to dried and everything in between. I picked up some teas, herbs and dried fruit and nuts. I was running short on time but I'll definitely be back!

Went to Erewhon to try THE smoothie and my wallet was sad to say that it really is worth the hype…read more All of the fruit and flavors went together well and it made for a perfect breakfast. Even though the line was long, it went by quickly and the employees were all friendly!

Erewhon was clean and well organized, and the service was great. The store got busy quickly,…read morethough, which made the shopping experience feel a bit hectic. The biggest drawback for me was the value. The portions felt small for the prices, and I left wishing I'd gotten more for my money. While I appreciated the friendly service and how well the store was maintained, those positives didn't quite make up for the cost. Overall, I can see the appeal, but I'm still not sure it's worth all the hype.

Melanny Garcia in the Rock 'n' Roll Ralphs (Sunset Blvd, Hollywood) pharmacy is amazing. She…read moredeserves a special mention. She is always smiling, always friendly, very efficient and really is an outstanding member of staff. I hope the appropriate managers will recognize her for her contribution to the store. (Genuine customer review).

Today, the guy stocking the bread shelves had bread all over the filthy floor…read more This is totally unacceptable and anti-hygienic. Come on, Ralph's, you can do better.

Go to the deli and order a sandwich. They have elevated sandwich creation to an art. The gentleman…read morewho made my sandwich grinned and chatted and offered his advice on pickles and onions and cucumbers... whatever you want. As I adoringly watched my meal being made, another customer came up and said "you know they make the best sandwiches". I had to nod vigorously in agreement. As an added bonus, this Bristol Farms is on the site where the restaurant Chasens once sat. (Chasens was famous for hosting stars such as Clark Gable, Frank Sinatra, Elizabeth Taylor...) The grocery store's cafe area uniquely preserves original red leather booths, dark wood paneling, doors, and vintage framed photographs from the old restaurant.

This review is specifically for their lemon white chocolate cookie. ZOMG what a delicious combo…read morethat I've never tried before! And ooo she a thiccc gurl... this is a chunkier cookie. I'd want to order a box of these for a party!

Exceptional amount of products in a smaller location setting. TBH though, Beverly Hills ain't gonna…read morebe lacking for much. I do wish they carried Sahale snack mixes nuts. They have my favorite licorice, but never seem to have the classic red original flavor. Out with the mixed berry and green apple. Clearly it ain't selling! I do really like this location. Don't love it, yet.... All the Ralph's crew is straight legit and super friendly and helpful, especially my girl that works the self checkout. Super Cool ! Respect.

I am there several times a week, solely because side it is just a few steps from where we live and…read morehence super convenient. It is small and pretty condensed and crowded. The serving staff are more friendly and helpful that the staff at the (MUCH more expensive) Bristol Farms over the road. Parking is limited but being a local that is no problem. Their fresh fruit and produce is typically much better than Bristol Farms and much more affordable :)

Good morning. I love shopping at this Trader Joe's. I'm a Native American transgender and they are…read morevery respectful employees. The food I pickup are always fresh and delicious. I feel safe shopping at this location. Thank you Trader Joe's... Cindy Native Queen

If you are looking for, yet, another great Trader Joe's -- here ya go. Well-stocked inventory, and…read morecashiers all open at each station with very little lines makes a great shopping experience! Service is particularly a stand-out. There's always several people restocking the shelves, and thus, always available to help find something or answer questions. I'm definitely in that upper half percentile who ask (and am a little "pest"-cadarian), "Do you still carry..." or "Can you help me find...". Very satisfying, even for little ol' me. Upside: ======= 1. Easy to find items 2. Well-stocked 3. Efficient cashiers, all staffed 4. Super nice folks with a hometown/small-town feel 5. Walking distance (1 block) to SLS Hotel and Beverly Center Downside: ========= 1. On the small side of a Trader Joe's 2. Parking can be challenging, but upstairs parking lot in a large structured building