This Starbucks is one of the most amazing I've seen. It was around 8am and there was a rush, especially students & moms getting coffee as this is located near the high school. We went in as the line for the drive through was long. There were 2 baristas taking orders and more people taking care of orders. We got our food and coffee real quick and a barista noticed that we had been waiting a while. Turns out our order for a spinach wrap was missing. Not sure but he acted like he was in charge. He took care of the missing order right away and when it came, he didn't charge us for it! Now this is what is called GOOD customer service!!! This coffee shop is fairly new and nicely laid out and the restroom was super clean! Impressive Starbucks!!! read more

Yes, yet another Statbucks but this one is a bit different in layout and seating. It's nice to see a break from cookie cutter corporate design. The service here was cordial and friendly. I ordered a mocha frappichino, so a nice cool and refreshing coffee with an added espresso shot for a warm afternoon. The seating is unique. There's a long banquette with comfortable individual lounge chairs, contemporary, and then the usual tables and chairs for the laptop folks. The coffee was indeed refreshing and well made. So, I was a happy camper while killing some time between appointments. One drawback were the number of very annoying flies inside! They were bothersome and relentless, and ruined rhe relaxing vibe of the place. It won't prevent me from coming back, but perhaps to just grab a drink on the run. There's nice outdoor seating too but as in most locations you're essentially surrounded by a parking lot. read more

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This store have an amazing staff every day we visit. Friendly and helpful. The atmosphere is a very relaxed one. Today, we can here to relax and cool off after a day on the motorcycle. My husband tried not to doze off, but he did and the staff said nothing. This is not t he first time this has happened. This store realizes people need rest and this make for a wonderful Starbucks. Our #1 place for great coffee and tea. Thank you very much. read more

Happy to report that tone and service have improved significantly since my last review. Not coincidentally Emma returned to the location!

Made my $7 hot tea almost half empty. I mobile ordered and added peach juice etc., they did not add it. They tried to get us to pay for another order because they weren't paying attention and forgot we had a mobile order. They didn't put half in half in our coffee we got. And they forgot vanilla in our iced VANILLA latte. As a Starbucks partner myself this is absolutely ridiculous. They were rude, slow, and honestly they just kind of suck. They are always messing up my drinks, and they don't follow the Starbucks standards on how to make them. I've watched them eyeball measurements on refreshers, frappes, teas, etc. it surprises me that this store is still active with how often they mess up drinks and don't follow standards. read more

My first time going to this Starbucks, my son had a game at twelve bridges park this Starbucks was super convenient to grab some coffee on my way to an other park for more games .. Mommy needed a coffee break lol I did not go inside. We hit the drive-through since we were on the go! The drive-through moved very quickly. Dylan took my order when I pulled up to the window I asked him if I could add something else to my order that I had forgotten. I felt bad it was so last minute but, he was super polite and very helpful.! The coffee was great like always ! The service was excellent from beginning to end ! Quick and easy drive -through experience! So glad for this location! We be back soon ! read more

Starbucks - Warm coffee for the baseball game ! - Coffee & Tea Near Me - Lincoln, California

Kinda slow service but they were super super busy. All the seats were taken inside and the drive thru was going non stop.

Why is the staff here so cool?? We're newish regulars and they remember our names, add cool little touches like this to our drinks and just overall are super friendly with everyone. Great location, and well maintained! read more

Starbucks - Coffee & Tea Near Me - Lincoln, California

I think the employees need a lesson in what a 'splash' of cream is. My coffee was drowned in it :(

I got myself a venti shaken espresso today and when I got home I accidentally dropped/spilt it EVERYWHERE on my front porch. I was upset but decided to come back to see if I could possibly get a new one. Even though it was my fault I dropped it lol. I was a bit hesitant to ask but when I did the kind lady in the drive through didn't hesitate and said yes. Jill made my day and was so incredibly kind! This is the type of service that makes me want to continue to support starbucks! Jill is an example of great customer service :) read more

Starbucks - Venti iced brown sugar oat milk shaken espresso - Coffee & Tea Near Me - Lincoln, California

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I always go to every Starbucks in the world and I never had any problem this Starbucks it is terrible manners. People are rude that they didn't want to do the coffee modify the coffee the way I wanted they told me that they could not modify my drink so why you go to Starbucks if you can't modify your drinks maybe they should not be in business then They are the worst, worst people in the whole world I 12 Bridge Starbucks is the offer. I will never never go back there again. would would never never go there. read more

This new Starbucks is great. Nice patio with comfy seating. Linty of tables inside. It's in a new strip mall that still has vacant sites, but so far parking is plentiful. read more

Starbucks - people sitting outside a starbucks coffee shop - Coffee & Tea Near Me - Lincoln, California

Horrible customer service! Did not make (a very easy drink to make) right and then the cup had a hole in the bottom of it -- seriously!

We're from out of town, needed coffee and ice cups! The staff here at 5:00am on a Saturday morning were so nice and helpful! Great team here at the Twelve Bridges Starbucks in Lincoln, Ca!!!!! read more

I was really excited to get a new Starbucks in town. I've came here numerous times now and each time I'm disappointed with the wait time. Even when there is little to no customers ahead of you, you will be waiting at least 10 minutes for one drink. In store and in the drive thru are both slow moving. On a positive note, I do enjoy the location of this Starbucks. It's in a nice shopping center with Leatherbys. There's plenty of parking and lots of seating inside and outside of the store. read more

Starbucks, this location is dirt. I was treated so low at this place ... treated with A. Bad customer service , B. rude tones, and C. they did not let me finish my sentences. Is this the new 2025 Starbucks experience? I came in for a free coffee I had the app and I made sure to show them the app for a free tall coffee. They did not want to listen to me or even look at my phone. They told me I had to make a purchase, another worker came by and had a loud tone that made me feel embarrassed and ruined my day. I seen them also speak rudely to other customers. I will make sure my friends of Lincoln do not come to this Starbucks or support them. By far I think the best place that gives great customer service is other locations or even dutch bros. read more

I live behind here and was thrilled to have a Starbucks so close! After today not so much! Ordered a grande pumpkin spice and they didn't even fill it! If I'm paying that much for a seasonal drink I expect to get what I paid for..I'm sure I'll be back but I will definitely be looking under the lid before I leave.. Also my mom got an espresso with some water and they used cold water! read more

Starbucks - Ripped off... - Coffee & Tea Near Me - Lincoln, California

Service, guest service is being ruined by the bad attitude teenagers that work here Manager didn't even come back out seeing I came back in here to have my drink remade... I am a lead in retail and if one of my team members treated any guest this way I would be appalled. There are PLENTY of other Starbucks to go to, I highly suggest going to a different one. Didn't complain just told them my drink wasn't made right which after it was remade it was clear that it wasn't. Just disappointed and dissatisfied. Go to the Starbucks off Lonetree or sunset in Rocklin instead read more

Had to wait in line in the drive-thru like normal for Starbucks. The employee at the window was pleasant. Opened up the sandwich and went to take a bite and had to look twice to make sure I removed all the wrapper because my mouth told me I bit into cardboard. I stopped, looked and no there was no rapper or cardboard it was the sandwich they served me. I know I can't expect it to look like the advertisement but this is IDGAS for whoever made this sandwich read more

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Stopped at Starbucks for just a cup of water. I have money on me and said I would pay for it. I was told I had to purchase something else to get water. I'm a bit confused the barista told me there is a new policy now that started today. Water cannot be given without the purchase of an additional item. This is beyond anything I have ever heard of or experienced. I am an office manager for a company that uses Starbucks regularly. As of today we will be purchasing our coffee and kitchen coffee from Peet's coffee. I will no longer use Starbucks for any of our meetings or on a personal or business level. They just lost my business. read more

I love this Starbucks!! Is this place new? If not, sure feels like it. Came here on a Saturday...stopped by for a pick me up since our son had a break from a softball tourney at Whitney High. It's so clean in here. Staff is super friendly and I love the long wall with bench seating. Ample parking, great stop off of highway 65. Would definitely stop by here if I'm in the area again. read more

Wish I could give 0 stars. Came in the night before a specific merchandise release and asked if they had what I was looking for so I wouldn't waste my time coming to this location on release day if they didn't have it. They told me they did have it and to come in the morning for it. After being the first one there at 5am, they told me the closing employees took all of them the night before. So if Starbucks allows their employees to hog all the merchandise to the point of being completely "sold out" on release day then at least have the decency to tell people that upfront. Will never be coming back to this location again. This experience was extremely off putting. read more

Inconsistent. I asked for a remake and it was the same. The location off of Ferrari Ranch is much better - so make the extra 60 seconds up the freeway. It's one recipe - not sure what the deal is. read more

They offer a fantastic range of drinks, and the customizations are practically endless. However, it's hard to ignore the consistent wait times, which can test your patience. Moreover, while you're paying a premium, the quality doesn't always justify the price tag. read more

Slooooow. I don't know why, but it seems like I sit there in that drive-through longer than other places.

This Starbucks is really nice I came here last week for the first time and met up with my friend the first thing I noticed was how large and how comfortable it looked the staff was very friendly the establishment was very clean I ordered my usual favorite venti iced white mocha it was perfection and tasted just the way I wanted it I haven't dined in a Starbucks in a long time so it was very nice to visit with a friend and enjoy my coffee they don't just have coffee they have refreshers iced teas caffeine free drinks they definitely have something for everybody even if someone doesn't like coffee they have something else over all my experience definitely exceeded my expectations great drinks friendly staff comfortable establishment what more would you want I highly recommend this establishment for anyone looking for a nice place to grab a coffee or tea they are great very clean establishment very clean atmosphere very clean drive thru very clean outside seating thank you Starbucks staff I appreciate all of your hard work I will see again very soon thank you again read more

Starbucks - Grande iced white mocha - Coffee & Tea Near Me - Lincoln, California

I'm not a huge Starbucks coffee customer in general BUT I will say, I sure do appreciate how close this is to Kaiser and it makes for a quick stop after a doctor appointment. Staff are friendly, service is quick, and it seems like their cups are more full than other Starbucks I've visited. read more

Madi really needs to have an attitude check. She is always incredibly unpleasant! She always has an attitude. Like Miss ma'am, go work somewhere else where customer service isn't the main focus because you are truly filled with negativity we will not be coming here again because of her read more

Went here today and the drive thru was packed but moved very very quickly! I can see this location becoming very popular with its proximity to Hwy 65 and much more space than the other drive thru Starbucks in Lincoln. read more

Everyone is super friendly and that is awesome. The problem is I've come here all times of the day and it takes forever to get your order whether walkin or drivethru. Only solution is to order through the app and take your time getting here. I hope this improves because it's great having a Starbucks in Twelve bridges! read more

I'm glad to see that Starbucks finally expanded over to the Twelve Bridges area in Lincoln. This place is clean, has plenty of seating, and a well designed drive-through. Oh, and of course the drinks are great. I have to request dairy substitutes and they get my order right every time. 5/5 would definitely recommend. read more

This Starbucks is gorgeous inside and very clean, everyone is kind and organized. I am happy they open and definitely a great spot for those who want to study or complete some homework. Would recommend!!! read more

Starbucks - Pink drink with lemonade - Coffee & Tea Near Me - Lincoln, California

I really have write a review for a Starbucks Barista who always goes out of their way for customer satisfaction. Today Tami, one of my favorite baristas at my Lincoln Crossing Starbucks, saw my order was not correct based my error. She fixed it right away with a smile and did not charge me for my error. Tami is just one many reasons I like going to Lincoln Crossing Starbucks. Thank you Tami. read more

Most of the staff at this location is Rude! I called corporate to let them know and I was told the District Manager would contact me which didn't happen . The DM had the store mgr. call and nothing was resolved. Perhaps the DM is the problem by not managing the territory properly! It starts at the top !!! JOKE!! read more

i am thankful for this location based on the costumer service on the staff. i say that because it is very rare to have that care and service to have in this world nowadays! the coffee taste amazing, it is perfect as expected. the only concern i di have an hope for the future for the staff to consider that ee appreciate the proper customer service but to be aware also what the customers order . i have been here numerous times coming from the casino, but twice i have ordered a chocolate croissant and i have received a regular croissant, i would never order that ever. i jusg hope this type of things get fixed and aware for all staff who take the orders because it is always a waste of time if came back to get my correct item i ordered. normally i do call in and have it fixed but i don't get an answer so i hope they see this connect for me and not happen again. 1 time is too many 2 times is enough and i won't go for it the 3rd lol. but overall it's a great environment and location to shop at. i hope this small issues get fixed because they are so friendly to where their probably more distracted on being than listening to what we want to pay for . thank you ! read more