Today, we went to Starbucks, hoping for refreshing drinks and good service. We ordered four drinks at the same time on my registered Starbucks card. After, ordering I used the restroom and it was filthy. The toilet was dirty, the mirror and sink were not clean. My brothers were waiting for our drinks. My brother brought over my Mom's drink and my drink to the table. We drank our drinks, then 36 minutes later, after asking three times and wondering where there drinks were they were served the rest of our drinks with no apologies. By the time, they came to the table, they were too tired from standing and waiting to stay there any longer. So we left, frustrated and upset. I don't like giving a two star, but this was unacceptable. read more

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The Fall line-up has arrived, and the Pecan Crunch Oat Latte is a must-try. (of course, I made a few changes to my drink. 1 pump of pecan syrup and 3 pumps of sugar-free vanilla) Friendly service, clean location. read more

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Very nice and my SF Vanilla Latte was delicious! They have Good service here! Enjoyed the brownie too! Friendly place!

I love their remodel!! I'm at Starbucks every other day and I go between this location and the one on socrum loop. I've been in here recently and I can honestly say that the booth is super cute and it's pretty quiet here. The drive thru is usually long but they really try to speed it up in the morning by having someone outside taking orders. read more

If I could give negative -10 stars I would this is the worst Starbucks ever! From worst customer service to zero common sense this place needs all new employees! Like how hard is make someone drink when they give you a step by step instruction. Still do not make it right. read more

The peppermint mocha coffee was watery and gritty. When my gift card runs out I will no longer go to Starbucks for their overpriced coffee.

It's no mystery that Starbucks is by far my favorite stop for coffee and other selections that are spontaneously dictated by my cravings for great coffee. I have visited literally hundreds of Starbucks' location since they've come into existence and although they all seem to be pretty consistence with the quality of the products they offer; the service, quality of the product, wait-time, cleanliness and accessibility of the location are the five points I will rate all of them on going forward - so to make the point I've recently incorporated a rating system based on this short list to calculate the rating of the locations I visit. I feel all these criterions are controllable by the corporation, the franchise owner or store manager. Service - 5 Stars Quality - 5 Stars Wait Time - 2 Stars Cleanliness - 5 Stars Accessibility - 2 Stars Rating - 3.8 Stars As you can see everything here clicked except the excessive wait time and with the horrendous traffic in the area accessible was subpar - friendly service and great products, somethings are just beyond the store's control this is a very busy location read more

Starbucks - Coffee & Tea Near Me - Lakeland, Florida

We pulled up to the drive thru line which was wrapped around the building at least 3/4 of the way. The team did an excellent job at keeping the line moving at a steady pace. Drinks weren't all that great but I can see how things might get a little crazy when under pressure and you're training new employees. Overall a good experience. My only recommendation would be that maybe the management on staff move into more of a overseeing/delegation position instead of hands on(making drinks) when things get busy in order to keep things moving and consistent. Three stars for now but will return and update based on next experience. read more

Starbucks - a starbucks sign on the side of a building - Coffee & Tea Near Me - Lakeland, Florida

The food always meets corporate standards. I'm addicted to skinny iced lattes. Many of the local roasteries don't carry skim milk so I may be a forever fan, despite their higher price. I enjoy the spinach breakfast wrap but many Starbucks are out of it regularly. Just tried the egg bites--which were tasty but not worth $5 (for 2). This parking lot is a bit difficult to get in the drive-thru queue, requiring twice around the building and departing into a busy traffic light back up. But when you're hooked, you're hooked! read more

Starbucks - Starbucks egg white bites. 2 for $5. Good but expensive for what you get. - Coffee & Tea Near Me - Lakeland, Florida

I had never been but always heard the hype behind this place. I always found it interesting how people would carry the same cup of coffee or juice the entire 8 hour school day. So fast forward past high school and I decided to try this. I got the strawberry refresher and the bacon and egg g word I cannot pronounce. First off it was dry as expected. The egg taste like McDonald's 30 second microwaved with the stale bacon from Wendy's. The cheese is always Elmers glue with yellow dye. It was an expensive Dunkin bacon, egg and cheese wrap. The strawberry refresher hurt my eyes just looking at the colorful mess. I'm not the sharpest tool in the shed but you could tell it would be unhealthy. First sip taste like expired goat milk. As I forcefully slurped down the concoction it made my stomach turn. The strawberry must have took a day off when I decided to buy it cause it was no where to be found in the drink. Coming closer to the bottom it began to just taste like sugar in a liquid form. read more

Really really slow. Makes you regret coming. Drive thru is super slow and so is inside too.

Friendly staff, nice and quiet environment, great outdoor seating. Wish the inside had more seats. read more

Starbucks - Perfect outdoor seating - Coffee & Tea Near Me - Lakeland, Florida

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Starbucks is Starbucks pretty much wherever you go. Some are more comfortable than others and this one is comfortable. The decor is a bit brighter than many of the new ones. I love the new Blonde latte. It tastes less roasted than Starbucks usual lattes. The regular roast seems maybe more acidic and less tolerable than the new Blonde Lattes. I hope this is here to stay. read more

Starbucks - Coffee & Tea Near Me - Lakeland, Florida

Drinks are fine but the wait is horrible. I mobile ordered with an expected pick up of 352pm on a Sunday. They hadn't begun to make make my drinks until 411pm. I may have to find another place to get my coffee. read more

It is not okay to talk about other customers in front of a customer. This happened at drive thru and she made my drink wrong also. She repeated my order back to me so I have no idea how my drink order ended up being wrong on the sticker. I didn't bother to go back to ask them to remake it but I will continue to try to avoid this Starbucks. read more

(Reviewing the Starbucks on 98N near Taco Bell and BestBuy) My wife and I have visited this location several times and the staff have always been very friendly and helpful. Our drinks have always been excellent and made in a very reasonable amount of time. The establishment in general is very clean inside and out. I would have given this review 4 stars bet feel strongly enough about the lack of aesthetics in a new Starbucks to give it a 3. I mean seriously, for a Starbucks, and a new one at that, this particular location must have used a robot for an interior decorator. It is bright but not cheery, noisy, cramped, and feels cold. I would have uploaded a photo but I prefer color over black and white. This is all very subjective. Who knows, maybe there are a lot of robots out there who analyze their experience at this location as being economical and efficient. read more

I'm pretty easy on starbucks baristas because I use to be one but if you mess up on a simple drink I have to question you. I asked for a iced green tea unsweetened...they have me a iced green tea with sugar free vanilla flavoring. I was already have a pretty bad day so getting down the road and tasting my drink and it not being what I wanted what's disappointing. Plus who would want sugar free vanilla in their green tea!? read more

Starbucks at on 98 north: When you order a London Fog and the barista/ordtells you they are out of Earl Gray tea on a early Sunday morning. Then offers to make a London Fog with a different tea. Hey barista, So without Earl Gray it's no longer a London Fog. read more

For as long as this location has been here it is sadly the worst I have ever experienced! Starbucks corporation really should pay closer attention to what is not happening here ! Have talked with a couple of managers and sent an email to corporate and nothing changes , just gets worse. Lots of excuses but no changes ! UGH !!! read more

When you are hitting the road between Tampa and Orlando sometimes you need a Starbucks stop. This place was convenient (near the Lakeland Mall exit) and not too far off the highway. The service was very quick and efficient. The location is not very large with some seating and I can see where it could potentially get busy. Although it was a quick stop I could tell that the tone was designed to relax and soothe customers especially with the nice jazz playing in the background. I got a Caramel Frappuccino with all the bad stuff removed leaving all the flavor. This combination really set the tone for the rest of our trip to Orlando. Other than this, really a typical Starbucks. Good location for this kind of trip. read more

If you would like your drink made correctly or in a timely fashion I don't recommend this store. Went through the drive thru, received the wrong order when asked to get it changed the employee told me I was going to have to come in if I wanted to get it changed. Went inside just to wait another 15 minutes & get a wrong drink again. read more

Horrible customer service. Coffee was just milk with caramel. Lost a customer do to a rude barista. Literally got mad when I kindly pointed out it was missing whip cream and slammed everything in the process of adding it. Put my cap on so my drink dropped everywhere and slammed drink down. Do not waste your time. read more

This place only gets 2 stars due to the fact that it is Starbucks and I pretty much live on it. Now, has be been here in Lakeland all of 10 days now and due to my living situation, this particular Starbucks is the most convenient for me to get to. (Although when I've had time I have driven 3-4 miles past this location to the one further south on 98) Today however, I had no choice and had to come to this location. Normally a fairly heavy traffic location but when I walked in there was no line. I ordered my standard Venti Iced Americano (which might be the easiest coffee to make) and went to sit down and wait. 10-12 minutes later my coffee is ready. I'm pretty pissed off by this point as there were 6 people behind the counter with another on the drive thru so I'm trying to figure out what the other people are doing back there! I've been to locations where the coffee is waiting for A's I put my wallet in my pocket and walk the 10 ft to the end of the counter. 10+ minutes????? Are you serious??! To make things just a tad worse, when I went to pick up my drink I noticed the top wasn't properly placed on the cup. Had I not noticed this I likely would've lost it all over myself the counter and the floor. It's the little things! How hard is it to make sure the top is on. I would've been livid had it come off and I had to wait another 10 minutes! This place could use a serious overhaul of its employees as they just aren't cut out of it. read more

Moved to 4291 N98. Not as good as the previous location. VERY NOISEY. Concrete floor, tile walls, and metal roof....stupid. Not a good place to hang out and enjoy coffee. read more

The temperature of this store makes you feel like your entire body is encased in ice. It's quite ridiculous. This is the coldest Starbucks that I've ever been to and I've been to a ton. Try sitting in here for longer than 20 mins... (I'm talking about the Starbucks near Best Buy and Taco Bell) read more

Starbucks has one hell of a nerve to charge five dollars for a microwaved sandwich that is invariably blistering hot in the edges and ice cold in the middle. I'm sure the Department of Health would be interested. I've always enjoyed the coffee however their food leave a great deal to be desired read more

Idk if Starbucks forgot how to make good coffee or they just hire horrible coffee makers but I stopped ordering cause every time they make my coffee it's absolutely disgusting! I went by this morning only because Dunkin was out of milk substitutes. I ordered a hazelnut iced coffee with coconut, not that hard to mess up but obviously they messed up an easy order and it tasted like I was drinking straight up artificial hazelnut syrup with water. Absolutely disgusting!!!! I'm officially done with Starbucks read more

This place is amazing. They all treat me wonderfully and always remembers my name and order! Love it!!

Really sweet girl working today suggested I try the nitro cold brew instead of the regular. She saw I was hesitant so she offered a little sample and immediately I fell in love. She was so nice and helpful! Also really like the aesthetic of this Starbucks read more

I know that every Starbucks is supposed to be the same experience, but this location sets the standard. Every time I go to a different one, I'm disappointed. They are always efficient, courteous and friendly. This is where I go if I need something to pick me up and make me smile. read more

Starbucks is always very consistent. Good service and great coffee. This Starbucks is always a little slower than most in Lakeland. If I happen to be in a hurry I usually do the mobile ordering for this location. There's plenty of outside seating and a long bar top for seating inside with a few tables and a couple comfortable chairs. They recently started a book exchange which is a nice touch. read more

I have never had an issue with Starbucks until today. Drive thru lady forgot my pastries which is understandable if they are in a rush but the drive thru was empty and not that many people inside . I call the store to see if I can come back later for them because I am in a rush , I spoke with someone made Chaz or Chad not sure but he told me that there's nothing that he could do if I come back later. I never had an issue like this it had happen to me in previous occasions and employees where nice enough to take care of it. Take my name and everything but today the staff was rude. read more

Although on the small size which makes it awkward as to where to wait and parking is often tough during peak hours service is consistent and coffees always hot. Convenient location. read more