I stopped in here for a quick morning coffee and to use the bathroom before a tattoo appointment. I ordered an espresso dopio and a solo espresso con panna and was told I had a sophisticated coffee order. This cracked me up. I lived in Italy for a while and this was a common thing everyone orders. But I can see not being commonplace in the U.S. read more

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Hailee is the best! Very friendly, great energy, and always makes my drink just right.

This Starbucks is lovely! We decided to try a different one since the one near target has a smaller parking lot. The establishment is so spacious and is aesthetically pleasing with plenty of seating to unwind and relax after work. The employees are so sweet! One went out of her way to get husband napkins without being asked, when she noticed she spilled a bit of cold foam in the cup. She totally didn't need to but it was very considerate. Thank you for a pleasant first experience read more

Starbucks - the interior of a coffee shop - Coffee & Tea Near Me - Jacksonville, North Carolina

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I came in the drive thru Tuesday of last week and got a shaken espresso drink with sweet cream, it tasted like it was just made with oat milk. When I explained to the young man (I believe his name was Destin or Deslin) who took my order and spoke to me at the window (sounded absolutely miserable) and was also the one making the drinks, that it was supposed to be sweet cream, he was extremely rude and curt. Instead of offering to remake my drink, he proceeded to argue with me ensuring me that it was made correctly even though I get the same thing every time, and this was totally different. There was also nothing written on my cup. This behavior is extremely unacceptable and this young man should be held accountable for treating customers this way. I won't be back. read more

Over priced bitter coffee !! I'd rather go somewhere else They should lower their prices read more

Shout out to Courtney working the drive through window. She was amazingly kind, asked how my day was, complimented the natural curl of my hair, and still managed to be moving a mile a minute getting work done. To top it off, she added a sticker to my drink saying "you make a difference" which made my morning. Courtney, you see it's the little things that matter, keep doing you! read more

Starbucks - Mango dragonfruit refresher - Coffee & Tea Near Me - Jacksonville, North Carolina

They are always out of what you want they use to be really good all there good staff have left I no longer will patronize this one

I did a mobile order here and they did amazing! Sometimes when you order a coffee people will make it all sorts of different ways, this Starbucks always is so consistent that I know exactly what to expect. I think it was Nathan working drive thru today and was so sweet! The whole team did a great job too because the drive thru was such a short wait. Best Starbucks in town by far! read more

Best baristas at any coffee shop in town! Brian and Julie are the first two names that come to mind. They are always so friendly in the drive thru window, always the first to start a conversation while we wait. Super friendly and always happy to be there. read more

Starbucks - Chestnut praline latte - Coffee & Tea Near Me - Jacksonville, North Carolina

I LOVE THIS STARBUCKS! Especially JOESPH! He NEEDS A RAISE!!! At least a $2 raise. Probably one of the best workers. Always smiling makes me feel welcome. I know when I see Joe my coffee is going to be delicious. Will wait in line for 30 minutes!! I know the service is going to be great read more

Starbucks - Carmel frappe - Coffee & Tea Near Me - Jacksonville, North Carolina

This is my favorite Starbucks to go to when I need a Starbucks fix. They're located right next to the Petsmart off of Richlands Highway and Yopp. They're thankfully open really early. If you go through their drive thru, you'll need to pretty much drive around the Starbucks and their neighboring stores (it can be a bit dizzying having to make a circle to get in and out of the drive thru). It is easy to get in and out of this drive thru/store. There is parking that is found around the buildings (can be a bit crazy when it gets busy and people want to back out of their parking spots, the drive thru and want to get into the Starbucks). The people at Drive Thru are super sweet and friendly. I've found that they'll get you in and out quickly so you can get going with what you need to do. They usually get our drinks correctly (only a couple of times where I was a bit sad, but I feel like those were made by someone new). I would highly recommend this location because they're super nice, work quickly and I've personally left here feeling happy each time. read more

Thank you thank you thank you Mr. joe for absolutely making my morning this morning I was running late so he covered my coffee and let me tell you it absolutely made my whole day read more

Starbucks - a person holding a cup of coffee - Coffee & Tea Near Me - Jacksonville, North Carolina

There were many house flies everywhere, gnats/fruit flies in the display case (which changed my mind about consuming a pastery), and my coffee lid had black hair on it when handed to me (without a sleeve-ow, hot). Gross, will not be returning. read more

I have been a gold card holder for a few years now (I know, I know...who cares?) but when I spend upwards of $150 a month at this Starbucks alone I would expect they know my mobile order and would get it right but nope. Time and time again lately this Starbucks has slacked on a simple Dark Roast pour over that I order 10-15 minutes before arriving to ensure they have time to make it even though the app states 4-7 minutes time. Tonight was not the first time in recent weeks my order was not ready when I arrived, it was incorrect (cake pops were added), or something was missing (seltzer water). Each time I had to ask about my order or wait for 10 to 15 minutes after I arrived for it to be ready. Does this not defeat the mobile order existence? The location has small parking spots as it is in a tiny strip mall. I held out hope they would continue their amazing first year-Ish customer service but after the past month or so of crappy, substandard service I guess it is just the way it will be. We will not be coming back. Sad we switched to Starbucks after Dunkin' went down him now this one is out to. read more

Always have the nicest staff. Usually very fast. Sometimes if they're busy the drive through can move slow but definitely better then others In the area read more

I swear they are the fastest location in the area! The line can be wrapped around the building twice and they'll have your order and send you on your way in 5-10 mins. Starbucks is Starbucks no matter where you go, it's all the same. It's the employees that make it or break it. These guys and gals are great! read more

The only Starbucks location i can depend on here in Jacksonville! They are always stocked with supplies & food. My order is always correct & their customer service is amazing! Even if the line is wrapped around the building, it moves quick due to teamwork & efficiency. I will literally drive across town for this specific location bc this is what Starbucks is all about!!! read more

Nice interior and comfortable chairs. Seemed to be quicker than some other local Starbucks too. Other than that just your everyday Starbucks. read more

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They put my grande hot white mocha latte in a venti cup (who does that) and tried to charge me for it. To top it off... they made my drink with SPOILED MILK. I didn't catch it immediately just that it tastes off. Went to dump it and saw the milk chunks floating and caught a whiff of soured milk and that's with it having the other smells with it! Tummy troubles ahead because I already feel a little nauseated. Would rather go to any other Starbucks where I'm confident they'll make my drink with NON EXPIRED milk!!! read more

Is this place permanently closed? Every time I show up around 9:30-10am it's not opened and people are stupid enough to wait in the drive through when it says closed on the front door. I also try calling but the phone just keeps ringing. What a joke. If your permanently closed then post it and stop wasting peoples time! read more

This is the best one in town by far. The staff is amazing and they work diligently to get our order ready.

Terrible service and didn't even get my order correct. I won't be returning, I will be going to dunkin from now on

Friendly staff, clean facility (and restrooms), coffees made well. Never a line inside. Quick.

Clean store, quick service, and well made drinks. This such a big bright space with plenty of seating. I love the long tables for large groups. Lots of outlets below tables and booth seating to charge electronics. I sat in the store for quite a bit and only heard happy employees chatting away. Thanks for a great experience! read more

Great Staff, very accurate with the orders. They have Nitro Cold Brew! This store has great space for working on your laptop and a couch area in addition to outside patio seating. I've never had a problem with the WiFi connection which is a huge plus! read more

The workers this Starbucks truly make sure you are satisfied and left happy. I love Starbucks and go just about everyday, but this is by far the best one in the area. Just by making small talk with the workers while in the drive thru they truly make your experience personal and make you feel very invited. read more

The staff at this location is so sweet and very efficient :) can always count on a quick stop on my way to work.

Have come here multiple times I absolutely love the paninis. The last panini I had unfortunately barely had anything in it. I'm usually not one to complain so I just ate it and didn't really worry... the next time I came in I told them it wasn't exactly filled last's time which was fine but to just make sure this one had something. The lady was so nice and understanding made sure it was full and even gave my panini to me! I feel like a lot of bigger places now don't really care and don't acknowledge mistakes. I was fully ready to pay the price and just wanted to make sure I was getting what I paid for so it was nice to be heard and appreciated considering I come here and buy frappes for employees of mine. It's nice to know your service is appreciated. Would definitely recommend. 10/10 read more

Always fast service . Not to mention I'm always greeted with smiles & laughs . Danielle is my favorite and always put me on to new drinks .

They sell frozen sandwiches, go to brewed downtown they make everything from scratch. They bake there stuff in house.. They seem to be over looked.. So I'm spreading the word. read more

Literally the nicest Starbucks around. Still uses actual glasses and mugs if you're staying in, ultra polite staff, fast, never get orders wrong. I drive all the way across town to go here instead of the main one on the Blvd, especially when I've got work to bring with me. read more

I am a RALEIGH regular Starbucks customer, I visited this location and had the worst experience I have EVER had in my life. After a 10 minute wait in the Drive-thur the Barista did NOT secure the lid on my cup and spilled a Venti cup of coffee on me leg which resulted in a burn and scar. When the incident occurred the manager on duty passed me a 4.00 gift card and basically rushed me out of the drive thru. I have been in contact with Starbucks with no resolve since September. I can't help but to think if I wasn't an AFRICAN AMERICAN female that I would be getting different treatment. From the moment this incident happened I have been being treated less than and inhumane. I have spent thousands of documented dollars with Starbucks and the fact that I am being treated this way is ridiculous. I am writing this review because this location needs to understand that EVERYONES MONEY SPENDS THE SAME. I will never be back read more

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Great service. The employees are friendly and polite, the drinks are made fast and the sitting area is clean. Other Starbucks should take note from this one. read more

This is my favorite Starbucks in Jacksonville. I drive from western to this store only . Staff is always super nice, my stuff is never wrong. I get the pink drink a lot this store makes it taste the best. I can't remember his name but y'all reddish hair guy is my favorite. read more