I come to this Starbucks often and I've consistently had great experiences! The baristas are always friendly, and my drinks come out quickly and taste great every time. You can tell they take the time to make everything well. I also appreciate the outdoor seating. Whenever I'm walking my friend's dog, this is our go-to stop for a pup cup. I get to enjoy my coffee outside while the pup enjoys his treat. It's a simple thing, but it makes this location one of my favorites! read more

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One of the best Starbucks in the area of henderson-nv. When your on your way to work it's the best way to start your day. Shine on beautiful day. read more

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This review is about Linda. I live in this neighborhood and stopped here on my way home to use the rest room because I have a medical condition that sometimes makes using the bathroom an urgent need for me. I frequent all of the Starbucks in the radius around my house, which is about a mile up from this location. Asked nicely to use the restroom and I'm told by Linda that I have to purchase something to use the rest room. Totally disgusting way to treat a customer who spends on average $18-36 A DAY at the 3 Starbucks locations in our neighborhood. I hope you have an awful day Linda because you ruined mine. I'm sure if I had chosen to go next door to McDonald's where I never spend a penny that I would have been treated nicer, which is pathetic. There's a reason why this location has such low reviews compared to the others in the area. read more

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I've never thought to leave a review for Starbucks because as far as I'm concerned, they're all the same. However, I am changing my tune after today. This is officially my favorite Starbucks. I come here often because it's on my way to work and always order ahead. The staff greets EVERYONE that comes through the door, which really makes me happy. My order is always on-time. What set them apart today was writing "You Matter" on my cup. They didn't know who was coming to collect that order, only that they mattered. What makes it better was I didn't notice it until I had already arrived at work and was having anxiety over a personal matter. I happened to look up and saw it at the right moment, and it immediately made me feel better. Little things like that go a long way, and I thank you Starbucks staff. read more

Starbucks - Coffee & Tea Near Me - Henderson, Nevada

6:30 pm visit on December 14th Review #67 of 2024 There were no hellos, no warm welcomes, and certainly no expressions of gratitude! I ordered a hot upside-down Caramel Macchiato with four shots through the mobile app. Upon entering, I was met with silence. As I exited, I thanked the staff, but they didn't acknowledge me at all. I was taken aback because this was a stark contrast to the friendly service I've experienced on previous visits and definitely not a greeting I expected for redeeming my birthday reward. read more

This is by far my favorite Starbucks location. Every time I come my order is pretty much ready (about 5-7 minutes), there is always some type of positive message on my drink and the employees are always smiling and greeting everyone. Thank you to the morning crew! read more

Ok place. My biggest complaint so far is WHY DO YOU HAVE ONLY 2 PEOPLE WORKING?? I WAS IN ON A MONDAY AFTERNOON AND THEIR WERE 5 OF US WAITING OVER 5 MINUTES FOR OUR DRINKS. My mocha itself was OK and my lemon loaf was good. I even heard your employee talking to jerrel about how " the owner is trying to cut hours. Their should be more people here". She said that for all to hear. And she does not deserve to be in trouble. SHES RIGHT!!!!! read more

Visited on 05 January 2025 after placing a Mobile Order for an ' Iced Peppermint Mocha w/ Oatmilk ' and my experience was amazing .. Immediately upon arrival the Barista greeted me ( Even though she was busy servicing customers in-line ) which was an Amazing Sign of Customer Care. I will definitely be a returning Guest in the future. read more

A nice "walk-in" Starbucks. Interior was clean, but the outdoor patio could've used a cleaning. The exterior wastebasket was overflowing with trash items. Lots of merchandise on sale inside. Staff was friendly & polite. Drinks were very good! read more

This place is operated by a bunch who do not care. Ordered 2 drinks and they screwed up both orders. I guess Dutch Bros. will be my go to from now on. read more

Rep, Lester, was very rude by asking in a very rude way if I was going to buy anything from the store otherwise I couldn't sit In the facility. I sat waiting for my friend to park and he approached me very aggressively. I saw RACISM, ANGRY and RUDE, for no reason. read more

My favorite Starbucks location!!!! They always make my coffee great and food and they always do take time to have a small conversation :) love all the staff here they seem like they're very close. I wish more locations in Henderson were like this! 10/10! read more

Starbucks - Peppermint mocha ! - Coffee & Tea Near Me - Henderson, Nevada

The absolute friendliest service. We all know Starbucks is a hit and miss these days but I was very impressed front eh greeting at the door and the friendly staff after. read more

This Starbucks is the worst. The manager here is terrible. I moved to the area a year ago, as a daily Starbucks consumer on the southwest side. This Starbucks is so terrible with customer service that I no longer spend my money with Starbucks anymore. The last straw was when my partner had to go in 3 times to tell the manager the drink was incorrect and she refused to remake it each time. Never in my life as a Starbucks consumer, has that ever happened to me. I hope this location gets closed down. read more

Placed my order on the mobile app. It wasn't there so they quickly made it. Thought it was odd that when I accidentally bent over nothing spilled out. Until I opened the lid and realized my drink is 3/4 of the way full. If I wanted a tall that's what I would have ordered. I paid for a grande. Why can't Dutch bros have hot coffee??? read more

Starbucks - Coffee & Tea Near Me - Henderson, Nevada

Stopped by for some iced beverage around 11 am on a Saturday. There were about 2 guests ahead of me, didn't seem busy. It appeared that the mobile pickup was going well because the guests were coming in and out quickly without any problem. Vanilla Sweet Cream Cold Brew | Cold brew was smooth as expected. It did not have a very vanilla flavor, rather a very subtle hint of vanilla. Iced Cappuccino | Apparently, this was a thing back then. My sister insisted that I get this for her. The barista was kind enough to make this iced drink happen lol, she mentioned the register wouldn't even let her put the actual order since technically it does not exist. Eventually, she was able to hack the system lol! I mean it tasted like a good cappuccino, but cold obviously. Selection: Aside from the beverages, the store also has tumblers and gift sets. Service: The barista was patient and considerate on handling the complicated order lol! Parking: Plenty in the parking lot. read more

This is where I get my coffee nearly everyday because Salem the barista is the most awesome person there!!! She makes my coffee so good everyday, like she doesn't miss anything on it, always the right temperature.....I love her she's awesome; everyone is so polite and nice! I love coming in and hear them say "Hi Liz" them remembering my name knowing that hundreds of ppl walk in there daily feels really nice! read more

Why is there no fluid stopper for the iced coffees and other cold drinks? And if the veggie tray is truly vegan, why isn't it clearly labeled as such? read more

Starbucks - Coffee & Tea Near Me - Henderson, Nevada

What really can you say bad about a Starbucks....I love my caramel iced coffee, but I had to change to just a regular coffee here.... IT WAs FREEZING in there...so that is the only bad thing I have to say... as with all locations they have the nicest people assisting.....O well still Starbucks for me..... read more

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The girls here are very sweet, I order on the app and the drinks are always YUMMY!! As a ex-Starbucks barista I highly approve/recommend this place!! They've recently started adding these cute stickers too which honestly just brightened my day!! This is my Go-To Location 100/10 read more

Starbucks - Venti Iced Matcha Latte, Oatmilk, Chai, Pistachio Cold Foam, Extra Caramel Drizzle, and Praline Topping. - Coffee & Tea Near Me - Henderson, Nevada

We've stopped here quite a few times for coffee/tea before heading to the park nearby. It's located on the very corner of a not-so-busy/half empty/dying plaza. Regardless of its locations, I still like coming here. The employees are friendly and upbeat. I've seen where the employees say hi to their regulars and call them by their name. It's awesome they take the extra effort to do this. I've never been in the store for more than 10 minutes. Even with 5 people standing in front of me, I'm happy that my drinks are still made quickly. Solid Starbucks in my book! Kudos to you guys! read more

Complete and utter chaos. I've had the displeasure of ordering at this Starbucks location not once, but twice. My first encounter here was awful. The cashier's customer service skills were non-existent. My order (6 or 7 drinks) took forever and they forgot about my egg bites. Recently, I placed another large order and my experience was worse than before. They ran out of the stickers that are used to print and label the drinks. Some drinks had stickers and others were written with a sharpie. I also received multiple mislabeled drinks. For instance, the matcha tea latte was labeled with the "caramel macchiato" sticker. I looked around and saw that other customers were also irritated. One gentleman waited for a long time, and eventually realized that they totally forgot about his drink (smh). Needless to say, I'm never returning to this location. Ineffectual management, inadequately trained staff, and an environment of absolute disarray. Hot. Mess. Express. read more

This by far is the slowest starbucks I have ever gone too. Not only are they slow the staff isn't very friendly. They are too busy chatting amongst themselves and are not too welcoming. The store can be empty and they still take forever. I always order through the mobile app and know to order when I have to come to this location at least 15 minutes out. And still, sometimes my order is never ready when I get here. Today there were at least 10 people waiting for their mobile orders and/or waiting on orders they placed in the store. You could tell people were getting frustrated and impatient. I mean this guy stated he had been waiting 10 minutes for an americano! Which is by far the quickest and easiest drink to make! This will always be my last resort starbucks to go to when heading to work. I gave them 2 stars only because the drinks and food usually always come out tasting great. read more

Never been to this location before since they don't have a drive-thru but the employees were so friendly and helpful. It seems like almost every customer that came into the store knew by first name and their drink. That just shows how much attention to detail the employees pay to their customers. My drink was great like always and I even purchased a new cup at the store. It was actually a lot faster than going through the drive-thru which is funny since most people would rather just sit in the car and wait in line. I will for sure be back to this location. read more

Starbucks - Best drink ever and amazing new cups! - Coffee & Tea Near Me - Henderson, Nevada

Terrible Custom Service here. I witnessed some of the seasoned workers be total jerks to a new employee in real time during service. Terrible. And.....little Miss Lid Patrol; she knows who.she is. Totally Rude read more

This Starbucks seems to have all new employees and all with superb vibes. The barista actually came around the corner to help me decide my lunch sandwich choice. Very helpful! Made recommendation for how I should order if I like my sandwich crispier or just slightly warmed. Very personable. While waiting for my drink I noticed a cute little "spread positive vibes poster" where customers can add little notes and reminders for people to spread kindness. If you rated this place poorly before I'd advise you revisit and give it another chance. read more

Rude. At approx 5:15p this day, I simply tried to inform a Barista that one of the uni-sex bathroom toilets on premises was minorly backing-up after flushing and it could overflow if someone tried to use & flush further. She treated me as if I was from Mars & She flew-in from Venus. If it overflows, those floors become a commercial property hazard for slip-and-falls. She acted as if she couldn't care about the danger imposed and allowed people to continue to access this lavatory space. WON'T BE BACK TO THIS ONE ! read more

Staff this evening was a small young teenager she was very rude ! Looks nothing like a pumpkin cold brew . Am shift is normally good and fast. If you're wanting Starbucks in the evening go elsewhere read more

Starbucks - a person holding a cup of iced coffee - Coffee & Tea Near Me - Henderson, Nevada

While the staff is incredibly friendly, they are also incredibly slow. I understand being busy. There was one person in front of me, and 2 waiting for online orders. I waited 20 mins and still hadn't ordered. I had to leave for work. Sad to say, it was the last time I visited this location. I drive further, but receive much faster service with an equally as friendly staff at another location. read more

This is the first time I've ever been to this Starbucks...and I live around the corner from it! I blame it on the pandemic, as we blame everything on the pandemic . The staff is super nice and my drink came out quickly and as I had ordered. I didn't have any issues, but I overheard that some other customers ordered items that this Starbucks probably shouldn't have been out of. Let's blame it on the pandemic affecting logistics, shipping and supply chain management...lol read more

Starbucks - Interior of the coffee shop. - Coffee & Tea Near Me - Henderson, Nevada

I don't drink coffee but I got a gift card and used it to order some items for pick-up (chocolate covered almonds and a nice, oversized mug). I have a large gripe with the Starbucks website and the fact that I had to make a profile to use my gift card but that does not not reflect on this particular location. I place my order for the mug, decided I also wanted the almonds and was luckily able to add to my order. It was ready for pick-up in a few minutes so I drove over, picked it up, and was out of there in under a minute! It was very efficient and I love how I didn't have to wait in a line to get my stuff; I just had to go to the pick-up counter. read more

I seriously wish I could hug every person that works at this store. They are all SO nice! I pretty much only mobile order and even when they're out of products they're so apologetic. Be kind to your service industry workers y'all. Being able to go and purchase coffee and have somebody else make it is a luxury believe it or not lol. Even when they're busy they're fast and professional and get the job done. Thank you, guys! You guys are my fav Starbucks store by far lol. read more

This Starbucks is at a very convenient location for me. However, like most reviewers have stated they constantly make drinks wrong. I walk in and I see the baristas not shaking teas, even though they are supposed to be shaken. I learned a while ago that there is no point in trying to speak to the baristas about this because they will just argue with you. Tea lovers, beware! read more

Good location but small. Tables are mostly for 2 people. Drink came out in normal Starbucks timing and as ordered. No drive thru as mentioned in many reviews but there was a reserved spot in front for mobile orders. Genius! It was a nice day today when we visited and they had all the chairs chained up together despite it being like 2:30 in the afternoon. Would come back here solo but if meeting more than one person might look for a bigger location. read more

Starbucks - Mobile order reserved spot right in front - Coffee & Tea Near Me - Henderson, Nevada

I came to Starbucks, had a very sweet girl that took my order. The guy making the drinks made about 20 mobile orders before touching mine. He then handed me this lil grande cup when I ordered a Venti. I had said something and he said that the girl said I ordered a grande and walked off. I was in a rush and said whatever and got out of there leaving pissed off. Look at my cup which clearly says VT ULT CARAMEL FRAP. Called and called and nobody picked up at the store. Paid for a venti got a grande. Another downfall the drink was so good, but didn't have enough lol. read more

Starbucks - Coffee & Tea Near Me - Henderson, Nevada

Being the closest Starbuck's to my apartment, I have been patronizing it the last four years.Up to this day, I never had a bad Starbuck's experience here. At the crossroads of Green Valley Parkway and Warm Springs Road, and in the heart of Green Valley, it gets busy. There have been visits where I have had to wait on a line then wait on a table. Despite the fact that the tables fill up, there is plenty of indoor and outdoor seating. A recent drawback is that they now close earlier. read more

Been here a dozen times and every single time they've made the coffee wrong. I asked them if they could fix it and they argued with me about. I'd rather drive further then deal with it read more

This location closed early on double star day. This isn't the first time that they have just closed without any notice. It really was so disappointing to walk up to the door during their reported business hours, only for them to be closed. I Uber'd to the location, if I would've known they were closed I could've saved the trip by going to a more reliable location. I can't see myself patronizing this location again. read more

Zach and Carter: amazing wonderful people!!! 1st visit: Zach is sweet and polite. I initially thought there was a wrong price but did not realize it changed because of the tax! Ugh duh! Luckily, Zach is patient with me and did not make me feel bad about the misunderstanding. He also made recommendation when asked about Cold Brew. I got the limited edition Irish Cream and have no regrets!! Carter: He made my drink and super awesome! It feels like they love what they are doing and they love us customers!! 2nd visit: Can't remember the cashier but Carter made my drink again. Did not realize it has been sitting in the counter (maybe I am too focused on my laptop I did not hear them call). As I grab my Nitro Cold Brew, Zach took it back and he said it is better fresh and not fully settled. Did I tell you how awesome he is?! Great food and amazing customer service!! read more

Not a good Starbucks to order from online mobile. All the girls there have attitude. I always ask for lite ice and they never listen. I started asking for no ice and the coffee would always be missing flavor. The vanilla syrup. Everyone is miserable there working and it shows. read more