I am avid Starbucks customer going at least once a week. I have not had any problems with this location besides today. I came earlier this evening to get a coffee, which was a Dubai Chocolate mocha. When I walked in it was dead. There was no one in the drive thru, and one family waiting for drinks inside. I ordered my drink at 5:03 and received it at 5:19 ( I ordered through the app and my wait time said it would take 6 mins). I would've been fine with the wait given if the shop was busy but it was not. The family that was in shop reduced there things and my drink was till not being made, I had to go up and ask about my drink for it to be made (it would maybe sit there another 5 mins before being touched). I then get my drink, but my drink is incorrect. I had an appointment that I was gonna be late for if I stayed, so there was no time to ask for them to redo my drink. I'm just disappointed. Especially with how dead it was, the least they could do is get my order right if it took that long. read more