the customer service was great! And they gave me my drink exactly how I asked! (which never happens) but, soo together good starbucks !

The barista was friendly and helpful. I ordered inside so I could use the restroom. I found that the restroom was very dirty. The lobby was fairly clean, drink was prepared in a timely manner. The person who called out my name to pick up my order was a bit curt. My drink was good, and I would probably return, but will use the drive thru. read more

Starbucks - Filthy toilet - Coffee & Tea Near Me - Greenville, South Carolina

Decent coffee, friendly staff, reasonably clean bathrooms. The drive through completely blocks in vehicles parked in front so be sure to park in the grocery store lot and walk over. Music level is tolerable and conversation is possible. read more

Starbucks - Drive through blocks parked vehicles - Coffee & Tea Near Me - Greenville, South Carolina

Super nice staff, super fast service. But the lobby was so so dirty and the filth under the barista cabinets kinda made me sick. Lots of cups, lots of green (matcha?) gross stuff under there, lids, so many things that looked like it was there more than a day. I used to work in the service industry so I understand cleaning up a mess at the end of a shift or the day. But, this stuff was DEFINITELY there longer there than the day. Very gross. read more

For anybody who is a true true Starbucks person to the tee ! Knows that if a drink order isn't right all the way you said it knows that their drink want taste the same I go to this Starbucks still because it's literally the closest to my job and my house on my work days so I have no choice but to go but I literally explain detailed how I want my drinks and they always always always mess it up no matter how nice no matter how rude it's like they get a censor inside like that crazy ordering lady in line or something like I don't understand why it's hard to follow simple rules I cannot stand it and then it's not like I want pay for another one because I damn sure will till it's right but it's like as soon as they see disappointment in my face they customer service goes straight out the window !! read more

Stopped here while on our way home to Asheville, really amazing customer service. My husband totally messed up while ordering and when we got to the window he got (whatever he ordered) it was not at all what he wanted. They not only apologized for absolutely no reason but fixed the order no questions asked and kept apologizing. Very appreciative! Kind people and good customer service read more

Ok, this is my local Starbucks and I usually go about 5 times a week. Is my order always right? No, but a couple of misses out of 300 isn't bad, and far better than McDonald's or Wendy's. Are the employees busy? Always, but they seem to have a moment to say something positive when I walk in. Since the pandemic, I've had to use the drive thru more, and I'm the one behind you when you take five minutes to order your "special" drink, and food, and get indignant when you pull up thirty seconds later and it's not ready. I have to wait too, even though I used my app. For every snarky reviewer, why don't you take a deep breath, order online, walk inside, and let these really nice people greet you properly. I promise it will all make your day better. read more

In a hurry I drove to my fav Starbucks in Cherrydale. Super long line in the drive thru. I sped past there and decided to come to THIS joint. No cars in the drive thru and maybe one customer in the building. It took a slightly long time for my americano???? When the chic brought the tall drink to the window she handed it to me NO SLEEVE!!! OUCH!!!! I promptly asked for a sleeve as she was turning away "we are out of sleeves" huh??????? Have you ever held an americano WITH a sleeve???? Hot as 40 hells!! She said "I can double cup it". Um... you should have done that anyway! Sadly I had just gotten off work and was in no mood to sit in the ER because that was a 3rd degree burn waiting to happen. The sleeve give the cup some "texture" to help with gripping. It was hot AND slippery. Ugh.... come on SB... no sleeves is like a chicken joint running out of a chicken sandwich:) read more

It seems as though they've reorganized the seating arrangements, of which I'm not particularly fond. Just at a glance it seems like there are several big communal tables and fewer 2-seaters. That aside, my caramel macchiato was beautifully crafted and the sample of vanilla scone I tried was just the right amount of sweet, albeit a little crumbly. The service was fast and friendly and the overall experience was satisfactory. Thanks! read more

Starbucks - Iced caramel macchiato with an extra shot/pump of caramel. Yum! - Coffee & Tea Near Me - Greenville, South Carolina

First of all I ordered a chi latte not a green one and after the second time they tried to fix my order they still gave me a green one. This one wasn't hot it was iced but they filled 3/4 of the cup with Ice and barley any tea . -.- so , I decided to leave it as that and left. Never going back -.- read more

Starbucks - Classic Chai Green Tea Latte - Coffee & Tea Near Me - Greenville, South Carolina

I feel like the North street location has really gone down hill. Last time I was there my coffee was too bitter to drink (killed the shot?) and I couldn't bite through the bread on my breakfast sandwich. read more

This Starbucks is the best! They make my drink right every time. I'm greeted when I walk through the door and service is with a smile :)

The whole point of using the drive thru is so that I don't have to get out of the car with 2 small children (which is what makes the caffeine necessary). After waiting 8 minutes in the drive thru for my drink only to pull away and realize the order was wrong....... Makes me wanna hop the fence to liquid highway next door. I wish I could say this doesn't happen all the time. This isn't even the first time in a month. Maybe it's time to turn my gold card in....... read more

Why can't I have my total before I get tot he window? Now i have to scrape for change. They were out of the egg bite flavor I wanted then the one I got was cold my only issue with this store, is they're a little slow. read more

I know I have this location 5 stars several years ago, but I have to down grade it now. Most of the staff has been replaced and now the Store Manager (Titus) is gone. AND IT SHOWS! Lackluster customer service. Incorrect order fulfillment. Leaks at the counter area where you pick up your order. Dirty bathroom. This location has seriously taken a terrible turn. Not sure I will be visiting a Starbucks in Greenville for a while. This one the only location that got it correct every time. Very sad to see the customer service fall off the cliff. Area/District Manager - please find a Store Manager that can/will bring this store back from the brink of disaster. read more

I stopped coming to this particular starbucks because of the inefficiency and slow service. Once my order was made wrong 3 times and on the third time the employee grumbled like it was my fault. read more

My experience was just what you expect at Starbucks. Polite and quick service, great coffee. I always appreciate a drive through, too.

Always a pleasure Starbucks. My coffee was on point today. Love the app Starbucks has too- makes it so easy to pay.

Out on a long road bike ride. Very windy and cold. Was seeking shelter, food and drink. And these guys went the extra mile to help me out! Thanks a bunch. read more

I'm a huge Starbucks fan and usually have at least one cup of coffee from Starbucks each day. However, the usual Starbucks I patronize has been performing abysmally subpar, to the point that I've waited in line for coffee for 30+ minutes over 3 times- without any of the workers offering an apology for my wait. I'll continue to patronize Starbucks because I believe for the convenience and, typically, good service, Starbucks is the way to go for coffee. I'm also a strong supporter of small businesses. Greenville has several locally owned coffee shops. Perhaps I'll frequent these rather than suffering the wait at my usual spot. read more

So happy to finally have a Starbucks on Lauren's road! They keep the drive thru moving steady and the board games inside are awesome on a cold rainy afternoon! read more

Starbucks has always been known for having above-average coffee. When I went to this particular Starbucks, the service was top notch. I received my order of food and drink promptly. The coffee tasted on point, and the sausage, egg, and cheese sandwich was simply marvelous! Great place for college students to study! Bathrooms were very clean...Four stars only because of the size of the room...they could made the place a little bigger :) read more

This was my first visit to this location since it's always super crowded. I guess the key is going late in the evening. The service was fast. We had 3 drinks in our order so I was impressed! The staff is also super friendly! I can't comment on the seating area because we ordered ours to go, but there's plenty of indoor and outdoor seating from what I could see driving by. read more

Terrible service. I usually order my drink via the app and pick it up. Many times it's not ready after 10+ minutes of waiting and when it's wrong (more often than not) and I ask them to make it correctly, they get upset and make me feel bad for asking for the drink I paid for. All other Starbucks I've ordered from have apologized and happily remade the drink. read more

Just got a coffee and Latte through the drive through and they both tasted very watered down. Probably worst Starbucks yet. Won't be back. read more

Waited 10 minutes for my dry cappuccino only to get a drink as wet as a latte. Obviously, the norm for Starbucks baristas is to make their cappuccinos as wet as a latte - really, do you not know the difference, let alone feel it when you hand me the cup? This is why I started asking for it DRY and y'all still can't get it right. read more

This is my usual spot and I like the crew. They have lots of changes in the last few months but the new people seem nice.

Went here to get coffee for my office and the guy at the register around 3:30 pm today was a big help! Thank you so so much for helping me out! You rock! I will never forget the kindness you showed me today. read more

It meets the standard expectations one has of a typical Starbucks store. It's not overly fancy, not too pricey, fairly fast at service, and fair portions of food. The only negative thing I can say about this joint is that I wish the food menu was clearer/more food items were listed, maybe I didn't see it, but then again I only saw 4-6 actual food items (outside if pastries). On the plus side, there is plenty of outside seating when it's nice out. All in all, if you need a quick bite or an outside sip and chill place, this is a good one. read more

We love going to the Starbucks it's close to our house. The drinks are always fresh tasting in the customer service is great. My fiancé likes using the app on her phone to pay it is very convenient. read more

So I went in there this morning to order a drink. I never usually go to Starbucks as it's expensive. But it being my birthday I wanted to treat myself. I ordered a grande caramel frapuccino with three shots of espresso. She poured my shots into my cup and put into the blender with everything else. I get that part to mix it well. Well she then proceeds to fill my cup up and throws away the rest. Which was probably at least another grande maybe more. So I got maybe one out of the three shots I originally paid for. Then still proceeds to put whip cream on it. Not I'm impressed with the service, as I am a chef in the industry. read more

I ordered a drink but was told they were out of a certain syrup needed to make it. So I ordered another latte. Paid with cash. Put change in the tip jar and sat down and waited. 20 minutes went by, still no coffee. They lost my order and the barista who took my order acted like she had no recollection of the order. I was questioned about how I paid for the coffee and told "I can't find it in the system." My response was that I wasn't making it up. I had clearly been sitting and reading waiting for my coffee. They made me a latte on the fly but it was with regular milk, so I asked for almond milk and the barista was clearly irritated "you didn't say almond milk." I guess you need to make sure you order twice at this place. Absolutely ridiculous. Never again. read more

I love Starbucks, they get 5 stars. However this location receives only one. I always get my ice coffee the same way, except at this location. When I sipped it and said it tasted off, they asked me if I had ever had it before. Yes actually I had, about 200 this year alone! They are never friendly, SLOW, and just rude most of the time. read more