So I'm bummed out they don't have the drop off for Jordan's crossing here anymore (they had it for years, so not sure why it's gone now). But at least they do the "Adopt a family for Christmas" event. This is definitely one of the busiest Starbucks locations I've been in, and that was the case when I was a regular here. So just be patient here. read more

I am not a Starbucks person - at least not for the drinks, normally. I find the locations are often convenient places for me to meet up with people. That has been my prior experiences - except when it was a pit stop en route to my mom's house in Cleveland - where I'd work there for a couple hours after driving most of the way up prior to dawn. Anyways, for some unknown reason, I was simply obsessed with the Lavender Oatmilk Matcha Latte drink. I think it was the colorful photos I saw. I'm a purple girl who is also into health - so the green and purple were my jam. SPOILER - the drink was green - no sign of purple. I did my research and found the caloric intake in consuming one acceptable - unlike some of the other Starbucks fru-fru abominations. The times I do drink a Starbucks drink - it's a black decaf pour-over. So it was go big or go home. Extra big Lavender Oatmilk Matcha Latte for me. Around 300 calories and $6.75. Fortunately, I had a gift card someone had given my husband - someone who didn't know he was strictly a Mountain Dew guy. I put in my order and no wait in line. It was mid-afternoon and I figured I'd be quickly served. It blows my mind the drive through lines I see wrapped around Starbucks at all times of the day! Anyways, the gift card covered the cost of my drink and I found a spot to wait. About 5 minutes later, my drink was ready. I got it and headed out the door. I had finished running errands and would enjoy on the way home. It had a definite lavender and matcha taste. No question about it. The cream added a sweetness that was critical to my liking it - more of this later. I did find that I only took a couple sips on the way home. After getting home, I had yard work to do and this puppy lasted the entire time. Those were some hard core ice cubes that refused to melt. I was determined to drink every last drip - ice meltings and all. Overall, I'd give it a 7 out of 10. Definitely a love/hate thing I'm guessing. You either enjoy these tastes or not. I decided I liked them. As a result, I Googled how to make one and went about securing the ingredients. Matcha latte powder - available at Kroger. Lavender syrup - lavender in the spice section at Kroger and was able to make with Stevia I had on hand. And then I bought sugar free cool whip to add some creaminess. And bonus - I bought myself a frother (also at Kroger). I don't know if it tastes exactly the same - but I'm find it drinks the same as the original. I make one in the mid-afternoon rather than eating a snack - and it lasts the rest of my workday. I recommend you give it a try if it sounds like your jam - then figure out how to make at home to save on $$. I figure mine cost about $2 for the same size - the only real costs were Matcha latte powder ($1 a serving) and the lavender spice ($3 and it will go about 8 or so servings and the syrup is only good for up to 2 weeks in the fridge once made). Probably all TMI but worth writing about. read more

Starbucks - Counter - Coffee & Tea Near Me - Gahanna, Ohio

I ordered a mobile order and they would not put a sticker on my drink to prevent it from spilling.. the rep said they're limited in supplies?? Am I not a customer... I spend so much money at Starbucks , terrible customer service . read more

Starbucks - Mobile order spilling due to being refused a sticker - Coffee & Tea Near Me - Gahanna, Ohio

Barista was fantastic, and it's normally great, but tonight I ordered a grande hot cocoa that came back only 1/2 filled. I can literally feel where the warmth ends (up to my thumb). Not sure what happened there. read more

Starbucks - Coffee & Tea Near Me - Gahanna, Ohio

These are some great workers they make some fresh good tasting food should try breakfast menu different variety services are fast staffs friendly helpful their atmospheres good their great for community read more

I just waited 15 to 20 minutes in a drive through line to purchase a five dollar iced tea. The tea is warm and watered down with no ice. What a disappointment Starbucks, you can do better than that. The girl that waited on us was super nice. She was the only bright spot in the whole experience. read more

I was here this morning, and I simply asked for a simple order. I got the most disgusting drink I have ever drank in my life. The customer service was really terrible. Worst customer service I've ever ever experienced in my life and the worst part when I tried to call them, they answered the first time and I told them about my concerns and then they just hung up on me. The manager literally hung up on me so what kind of fucking service is this? Disgusting don't ever go here and this is why I do not support. Worst employees worst service. At this Location. read more

Always ready on time. Quality is good. Staff is friendly and location is perfect for me.

This Starbucks is always extremely busy! Every time I go in or even pass by, the store inside is packed and the drive-thru line is wrapped around. The good thing is that the store is spacious so you don't feel like you're crammed into a confined space with other people. The workers here are very nice and professional. They are quick with the orders too! I don't know how they do it because I'd be so stressed out trying to make personalized drinks and bust them out in the drive-thru. All of the drinks and food I have gotten here have tasted amazing and exactly the way I want it. The last time I came the drive-thru employee was so nice and she gave out many smiles in the midst of the craziness we are going through. We appreciate your hard work! read more

I stopped in this Starbucks to get some work done before I had an event to go to down the street. It was about five in the afternoon and the place was pumping. I couldn't believe how busy it was so late in the day. However, I'll take that as a good sign. I ordered my drink, a slightly basic PSL but with soy milk, and found a seat at the bar. I really appreciated that they had outlets under the bar. My cell phone was happy to get some juice and I was happy to get some work accomplished. I didn't have a single problem with the Wi-Fi and the staff were all crazy friendly. I loved watching them interact with other costumers after me. Everyone was leaving with a smile. While I wouldn't hesitate to come back, the parking lot was a bit of a cluster and the seating was limited. In my opinion that's a testament to how much their costumers love them, but also a warning sign. Be smart about when you come if you're coming to stay a while. read more

Super super nice staff, but the wait in drive thru took AWHILE. Seems they were understaffed, but can't complain too much. My drink tasted amazing. read more

great food and coffee, as always. "Biz" on her nametag, absolutely one of the rudest servers i've had the misfortune to deal with

The kindest, coolest staff. They always remember me and greet me by name. They're one of the busiest locations I've seen - including San Diego and downtown Chicago locations, and for good reason. There is a location closer to every destination I can think of, including my home, yet, I go out of my way to visit this one. I've only once ever had an experience where a drink was not presented as ordered. They not only remade it, but also let me keep the other. Sure, there is nothing they can do with it, but I have had experiences where baristas or cashiers have vindictively requested the item and thrown it away in clear view. Not the case with these folks. Furthermore, due to their busyness, it's a great place to people watch...if you're into that sort of thing. read more

Starbucks - Coffee & Tea Near Me - Gahanna, Ohio

This location is warm and clean. There is a nice amount of seating inside and out. I ordered one of my usual drinks, trenta mango dragonfruit refresher. The color didn't look right. After taking a few sips, it was on the weaker side. The ice would have watered it down too much. I asked the girl if she could add a splash more. She was nice enough to remake it. It was a lot better. I also got the chocolate cake pop. Delicious and highly recommended. Starbucks always take care of you if any issues. read more

Starbucks - Chocolate Cake Pop and mango dragonfruit refresher. - Coffee & Tea Near Me - Gahanna, Ohio

employees here are the best. they're always super kind and welcoming. a special thank you to sean for making my evening brighter today-- sean, you deserve all the stars and more!! my drink was delicious and a much-needed pick-me-up :) read more

Needed some caffeine - we stopped in here after breakfast. Ordered a Grande dark roast coffee - with room for cream. Coffee was dark, bold, aromatic, and tasty! Good service! read more

Starbucks - Coffee & Tea Near Me - Gahanna, Ohio

See all

I have never been through the drive-thru here, maybe it's because I don't want to waste 20 minutes. The inside has always been clean and the staff is friendly. It's not my favorite, as New Albany Market St, but it gets the job done. read more

I always get great service from the ladies here. Some of the employees have been here 5+ years. If you're a regular they call you by name and sometimes recall what you usually get. The drawback can be the parking and this particular starbucks is pretty busy in the mornings. Expect to wait but well worth it. Yummy! read more

This has to be one of the busiest locations in Columbus. There seems to be a line whether short or long in the drive Thru but it always moves fast. The staff is always friendly prompt and courteous. My orders are always correct. I've never been disappointed in the seLections or quality. Most of the time the cashier always greets me with a smile either inside or via drive Thru. I enjoy their Shaken Iced Teas the best. For a refreshing twist try their Iced Peach Green Tea. read more

This used to be, I believe, a Caribou Coffee, and we had been there. Since the change we've been here once or twice. Starbucks isn't the best coffee, but it's good enough, and of course they're everywhere. And most have drive-throughs, which counts when you're busy, and/or have a baby along. The line was short, and fast-moving, till they got to our car. Got my coffee order wrong, and told me they were out of the sandwich I had ordered. Since I don't have the menu memorized I had to pick pretty much at random, and ended up with a tomato mozz sandwich. Pretty good ingredients and bread. A nice snack, or light lunch. Sweetie's order was correct, thankfully. Prices are high, as usual for Starbucks, but hey, it's handy and sometimes you need caffeine. Located in a busy area, so watch yourself in the parking lot and pulling onto Hamilton. read more

tried to tell me the mold in my steamed vanilla milk was mocha powder lol they didn't even ask to see just automatically told me I was wrong even when I was right then they also told me it wasn't mold because nobody else had complained they have sorry excuses and sorry customer service if I end up sick I will be doin a lot more than a review! best to just stay away from them n let them suffer in peace. Also think they deserve respect automatically too even tho respect is earned not given:) read more

This is not my favorite Starbucks, even though it's the closest one to my house. First of all, it's too small. I like Starbucks the most because it's supposed to be a great gathering place. Not in this case. You'll be lucky to find room to stand while waiting for your Grande! I guess you really need to like their coffee to go to this location. Although, I don't find their coffee much better than any other coffee shop anymore. Maybe it's because I'm sick of paying such high prices anymore. I don't know. The service is adequate at best, but the crowd can interfere with the ambiance, because it can be difficult to find a parking spot (small lot) and then wait in line in these cramped quarters. I'd rather go across the street to Kroger where they have another Starbucks inside. There's more than one way to skin a cat! read more

Starbucks - Coffee & Tea Near Me - Gahanna, Ohio

Always the nicest baristas! Remade my PSL on the spot because I didn't pay attention to what I was ordering. Much appreciated!! Love my Starbucks!! read more

This Starbucks is hit or miss, the drive-through often takes twenty minutes or more, but if you go inside it's a bit faster. The staff is always courtesy and kind and my drinks are always good. It just depends on how much time you have to spend. read more

Terrible service and super slow. Clear your schedule if you want to get a coffee in the drive through here. Drive through had 6 vehicles in front of mine, the line moved 1 vehicle in 8 minutes, and after 21 minutes of waiting (I did not order at this point) I just left the line. read more

My first experience at this Starbucks took 10 minutes to get the car in front of me out of the line because the boy in the window kept flirting with the driver. My second experience I left after waiting in line for 15 minutes and the line NOT MOVING. read more

This Starbucks is always busy but the barista team is amazing so don't let the line at the drive through or inside scare you. The Manager always takes the time to make the regulars feel special, order is always right, store is clean, and always able to find a place to sit!! Definitely one of the best Starbucks in Columbus! read more

Whelp, no more early closures AND you are even spelling my name correctly! So I've kissed and drank up. No matter how hard I try I just can't quit you Starbucks...I'm your Hollaback girl. Ooooh ooh, this my sh... read more

Don't waste your time with the mobile app. As with most Starbucks, mobile orders are not a priority. I placed my order 10 minutes before arriving and people that walked in with me received their orders before me. There were about six cars in the drive-through and 3 to 4 customers inside the store, so they were not very busy at 7:30 Sunday morning. The store was clean and the staff was friendly. However, what's the sense of using the Starbucks mobile app if you have to wait longer than walk in orders? read more

The location of this Starbucks isn't the best--it is hard to access from Morse and Hamilton but the friendly staff makes this stop worth the trouble. This is not the kind of Starbucks where you want to hang out or set up shop. However, for me, it really makes my day when the staff recognizes a regular customer and has his/her coffee poured before he/she gets to the register. Service is what it is all about and this location is pretty good about providing great service. By the way, there is no longer a Starbucks in the Krogers across the street. read more

I get it's busy but 15 minutes and you still haven't poured my tea. Unacceptable. Then when I ask nicely ... the barista says other people are in front of you rudely. Well how is it that someone in front of me in line got there drink 10 minutes ago?? Much more complicated drink too. I watched then toss mine around in line. Ridiculous walked out without a drink. Save your money! read more

This place had some nice outdoor seating and a cool bar area to sit up at and watch them make drinks. I like the bar area but it was full when I walked in. I ordered an ice Caramel Machiatto with an extra shot and ended up with iced mocha. I corrected the mistake and ended up with two drinks instead of one which is nice to have. The barrista who made it didn't initially stick around to understand my confused face but luckily for me the barrista at the cash register noticed my discomfort. The Barrista was very friendly and greeted me as I walked in. I could work here but I think it is a better talking place than a place to work for 2 hours. read more

I waited half an hour for a mobile order where they never got the sticker. The first time I asked I was ignored. Second time I asked I was told, "Everyone's is delayed." Okay, but half an hour for a coffee? I told them I would leave without the coffee since I was late to work and the one barista offered to make it on the fly but I felt guilty doing that to other customers. And at that point, it was too late. The staff is nice but the wait is insane. If the location is busy then you need to add more people or update your process. I've been to locations in larger cities that are more efficient, so there needs to be better training from corporate to make this consistent. I don't know that I can continue to use this location if they can't get a coffee out in under half an hour. read more

Make sure you aren't in a rush when you order. I ordered something through the mobile app and somehow the ticket for my food item was "lost" so I waited 30 minutes for an incomplete order. I didn't have time to wait for them to make it so I just left. In their defense, they were very busy, but i'm not sure how you lose a food item ticket when the sticker for the coffee clearly said "1 of 2". read more

The only negative is the drive through line can be very long during peek hours. It is much faster just to park and go inside. The awkward drive through set up makes it difficult. read more

This location always has me waiting forever both inside and in the drive thru. Are they understaffed or what? Because it always seems to be the issue at this location read more

DO NOT USE THE DRIVE THRU AT THIS LOCATION. It's poorly designed where you either cut off traffic in the lot or, like happened to me for the second time, someone cuts the line. It's infuriating. They need to mark the lane and make signs. I HATE THIS LOCATION. read more

Great service. Nice seating outdoors

Starbucks is alright. I really wish they would offer drink sizes/drinks with less fancy names since I always feel awful silly ordering a venti-skinny-caramel-whip-macchiato-frappe-supreme! Yeah, that's just not me, I want to go into a coffee shop and just be able to say "Hey, can I have a small mocha?" and be done with it. The decor tries too hard to be coffee-shop-esque, the names for drinks and drink sizes scream of pretentiousness and things are always over-priced but, I still stop here every now and then because as much as it might hurt me to say so, they do make some darn good drinks. read more

I frequent this Starbucks- at least 4 times per week. Katie and the whole staff are amazing. We are always greeted with smiles and kindness. I feel like part of the family there. We love all the employees. They remember our names and treat us amazing and the nitro cold brew is my jam right now lol! read more