We did a group order here, getting about eight copies for a room of Bridesmaids getting ready in the morning. We all got the order we asked for, and it was delicious and fresh! read more

Starbucks - Caramel Macchiato - Coffee & Tea Near Me - Firestone, Colorado

I used to lover his Starbucks location but I've had so many drinks made wrong even when I only ever order an iced cafe americano. Today it took forever for the drink and it was some light colored strange looking brew. The guy at the window barely said two words to me while I waited for 10 minutes. I've tried to like this place but meh!! Go see the people at hwy 52 and I-25 instead, much nicer! read more

I commute and regularly stop at the Firestone Starbucks. The staff is wonderful. Recently when I was having a bad day, I was gifted a cake pop for my grandson & it made our day. I cannot recommend this store highly enough. The manager is doing a fabulous job. You are my favorite SBs!! read more

Starbucks - Iced latte with a happy message! - Coffee & Tea Near Me - Firestone, Colorado

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What will you do if you stuck in traffic at I25 but have a virtual meeting to attend ? Go to nearest Starbucks ! This is great spot, your regular Starbuck cafe with good service along its amenities and menus selection. Vamos !! read more

Starbucks - Blue Blackberry Sage Refreshers and Blueberry Streusel Muffin - Coffee & Tea Near Me - Firestone, Colorado

I came to get a Frappucino since it's a hot Indian summer day. I got a Grande Mocha Cookie Crumble without coffee and topped with whipped cream (only 480 calories). Rathen took my order and asked if I wanted coffee in the drink. I said no coffee. My freshly made cold beverage was ready in a few minutes. The AC was working and light music was being played. I tipped the staff $2. read more

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I was having a bad day, Ale was so nice and was a ray of sunshine. Having someone be so positive when you're feeling so low can really help you feel a lot better. read more

I want to start off by saying customer service is not always bad, the past visits I have been greeted and asked if I needed help. Which I appreciate when I'm in a hurry. Today I was definitely not greeted or asked what the name of the order was.. so I stood waiting while my drinks sat by the drive thru window. For the 3rd time, I ordered a drink for myself and one for my coworker. WE ALWAYS ORDER THE SAME EXACT DRINKS. Not once can I say the drinks have been slightly correct. (This specific location is right next to my bank so it's convenient to drive there on my way back to work). I have called a few times to let them know my drinks weren't made correctly, and when they remake them.. they are the exact same as the first drinks given to me. I keep trying to give them the benefit of the doubt but I am honestly tired of having to drive back to this location or drive to another location so they can remake my drinks. From now on I will be driving the extra 6 miles to go to the Starbucks that makes my drinks correct. read more

Convenient location, but it is always a long wait and the beverage quality is always poor. I continue to stop here thinking that the standards will be met, but it is a consistent disappointment. read more

I love this Starbucks location. I have gone there at least ten times in the past few months and they are always quick and have always gotten my order right. On top of that, the drive-thru is extra big so it allows for long lines if it is busy. These go by fast so don't worry. They also have quite a bit of outdoor space if you want to meet a friend for coffee and sit outside due to covid. I would feel safe going here and feel confident in being spread out. The staff is always friendly here as well! Fave drink at the moment: vanilla sweet cream cold brew with vanilla sweet cream cold foam on top. DELISH! read more

Stopped in here for a Venti cold brew one morning on my way to a technical training course. This location appears to be very popular! There were a lot of customers. The proximity to the interstate guarantees that lots of thru-travelers as well as locals will come in here for their caffeination! I did not have to wait long - as usual - the cold brew was strong and tasty - and got my neurons firing! There is a decent amount of seating here - both inside and outside - to hang out and relax, or socialize, or get some some work done! There is also a Drive-Thru. #Starbucks read more

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Kudos to whoever does hiring and training at this store. I live across the street and this is my regular store, but I have never come across a more friendly staff!!! read more

Great Starbucks! They got our order correct, asked how to correctly spell our names, & the service was fast! There wasn't a line when we went! read more

Starbucks - PSL - Coffee & Tea Near Me - Firestone, Colorado

Ordered a cold foam with extra foam through the Starbucks app twice in the past week, and both times I received less foam than I would expect if I didn't even order extra. It's tiring paying $6 for a drink and baristas still don't get it right. I'd post a photo but all of the foam was gone after my first sip. Solid $6 straight black cold brew. read more

So not classy for the employees to be talking crap about the customers right in front of them!! Horrible customer service.

I ordered a strawberry acai and it didn't have any strawberries in it. Thats a big part of the drink. I saw them just grab the the juice and put it in the cup and it was ready. I tried it and it does not taste how it does with strawberries. read more

Just when you think customer service is dead you meet Ale! She was so nice, took her time waiting on us and made us laugh like crazy. She is a rare gem -- we so LOVED our experience with her! read more

Ordered 3 flat whites and they had tons of foam. Not the normal. And not sure why sweeteners are not out for customers. I had to ask for it, then decide how many. Then go back for a stir stick and a sleeve. Pinch your pennies somewhere else, not on the customer experience. read more

This is my "work" Starbucks since I'm just down the street, and I find myself spending WAY too much time here! The staff is incredibly friendly and helpful, once going so far as to offer to make me a small sample of a new drink I wasn't sure I wanted to buy! Literally every time I leave here the theme song from Cheers is playing through my mind. Like every other company right now they are occasionally short-staffed, so orders might be a little slower than normal and some afternoons only the drive-thru is open, but this is a sign of the times and if you can't show a little patience and grace maybe the business you're at isn't the problem. The outgoing attitude of the staff more than makes up for the small inconvenience of a slightly longer wait. I suppose if I was in a hurry I wouldn't have stopped in the first place. read more

Horrible! This Starbucks is the worst I've ever been to! They always take twice as long to make everything. Recently waited over 20 minutes in drive through just to order. Unfortunately once you're in their drive through you're stuck. I will drive further and out of my way to get my drinks so I don't have to go to this location. read more

Every single time I come here this store is closed. I commute into Denver for work from Fort Collins and every. single. time. I drive in you guys are closed. Not to mention extremely slow when you are open. Firestone is the perfect half way point to Denver to stop and grab a coffee, but I'm just giving up because I waste 10 minutes getting off the highway only to drive in and see you're CLOSED. I worked for Starbucks years back and we were open rain or shine 365 days a year... whats changed? So disappointed in this store. read more

Hmm. A quick scan of their reviews relays what I already knew: They are SLOW here. They are also mobbed here. I didn't have any issues with the customer service -- even after I awkwardly ordered a "vanilla medium latte" because I rarely visit Starbucks and get flustered by the many options when I do. It took a good long time to get my drink (maybe around 15-20 minutes), but when I did, the drink was tasty and woke me up. My cup listed my name as Kathline -- which my computer's autocorrect even wanted to fix -- but I'm more concerned with the drink quality than the personalization. Get more staff in here, corporate! This is a happening spot. read more

I'm super disappointed... I'm visiting family in the area, and we wanted an afternoon pick me up coffee so we decided to get some Starbucks. When we pulled up there were signs posted saying they were closed at noon... and my cousin said it had been like this for MONTHS! Not only this Starbucks, but several within a 30 mile radius all close early, despite saying online they're open much later. When we called corporate to ask why, we were given a vague "not really sure but thank you for bringing it to our attention". I would love to earn my stars and participate in the BOGO deals, but it's impossible when the stores close early. read more

If you have an extra 20 minutes to spare for one iced venti vanilla nonfat latte, then this Starbucks is the place for you. The lobby was dead inside and all attention seemed to be focused on the drive thru. I'd advise to grab your coffee elsewhere unless you want to wait a long time for your order. read more

If I could leave less than a star I would. We were traveling from Montana to New Mexico and stopped for a coffee and something to eat. We ordered and I went to use the restroom. There was a sign stating bathrooms are closed, and was told that it was because hot water heater broke. I didn't know that was necessary for a toilet lol. The lady there was incredibly rude about it. Then we were told after five minutes of ordering that they were out of the breakfast sandwich I ordered, so I had to order another one. Our order arrived and the sandwiches were cold on the inside, my husbands vanilla latte did not have the vanilla in it and it was a grande but was only about half full. While we waited another person came In and through a fit that they cannot stay open without restrooms, so rudely the manager let her use the restroom. Worst Starbucks ever read more

They suck never open in time... get it together you f*cks.... set your alarms.. wake up in time.. and get your shit together

AJ was an absolute delight this morning! She reminded me I had points to use and was just a lovely start to my day!!

Probably one of the worst Starbucks in the state of Colorado. Poor customer service when the manager is addressed for multiple issues. Entitled employees. Broken credit card readers through the drive through - yet they work in the lobby area!?! Employees refuse to walk the 3 extra steps to run a credit card in the lobby area when going through the drive through. Continuous random closers throughout the week. 800-782-7282 is the number to call to address complaints as the manager is unable to provide adequate customer service. read more

Pretty bad service here some worker name Sam lacked in her customer service skills. I was pretty surprised as we come her frequently!... she was about as friendly as a rattlesnake today!!!.. dang read more

I've had such a good experience here every time I come. The staff is so friendly, and it seems like they put a big effort in to spread joy. I've come here to work a few times and they have offered to fill up my water bottle and made delicious drinks, going out of their way to make substitutions if they're out of something. Thanks for making my day! read more

Oh my goodness, I am in love with Stephanie and Emma-lilly baristas. They make the best pair and already knew what to get me before I did! ASK FOR EMMA-LILLY OR STEPHANIE AT THE DRIVE THRU OR INSIDE! read more

Starbucks - Coffee & Tea Near Me - Firestone, Colorado

I decide to drop almost $7 on an iced coffee before I get on I 25. Drive away, take a sip & realize it's 2% & not vanilla sweet cream that I ordered. Call & ask for a refund, they say I can come back or take it to another Starbucks & have them remake it but no refund. Such a joke. Definitely won't be splurging on $7 iced coffees from Starbucks anymore. read more

Fast friendly and clean a lot of parking space it is also shared with Qodoba n TCBY . The also have a drive through.

This Starbucks messes up my drinks half the time. Compared to the store on Hwy 52 or any other Starbucks you would think I 25 Frontage Rd. location is a different chain. My advice keep on keeping down the highway to a better location. read more

I wish I could give zero stars. I waited in line for 25 minutes. Was made late to work. Got the wrong drink and was still charged for the wrong thing. Tried to talk to the manager and they won't re fund me. They want me to go get my drink fixed somewhere else. Huge waste of time and paying almost $8 for a bad experience isn't worth it. I will never return to this location read more

Yet another Starbucks that ignores customers in the lobby to do drive through orders. Must be a company policy ??

Cole is an exceptional employee! He was so kind and patient. He made our day with a good laugh and a nice smile!

I came here a couple weeks ago. My order got messed up and they happily fixed it for me. Everyone was so incredibly nice.

This was a one in a lifetime experience!! I went with my lesbian friend and we both got drinks. They were very good and delicious, but what was more delicious was the staff!!! The reason this was a life changing experience was because that lesbian friend I mentioned earlier got turned!! Thank you hunter for turning my friend straight!!! read more

Starbucks - Ice - Coffee & Tea Near Me - Firestone, Colorado

Holy crap...didn't realize they were operating out of a trailer until I was blocked in the drive-in. I've sat through six songs on alt nation only to get my frappucino...melted. Kinda pissed. I wasn't about to wait for them to remake it. That was a waste of money and time. First world problems! Lol read more

Fast. Order is always correct. If not correct, this happened only once, then they give you the correct one AND the mistake drink. Can't complain for getting drinks ‍ they are VERY FRIENDLY read more