This place keeps going downhill. Every time I walk in there is a new employee working. Starbucks goal is that every drink will taste the same from store to store. This place consistently has the worst tasting coffee. GIven this Starbucks, ideal location one would expect better. read more

Seriously, it's not my fault you are short staffed. Ordered coffee and ice tea, paid with 2 gift cards, the worker acted like it was an inconvenience to use both gift cards, and said I am doing the register and making the drinks, and a line is forming. There was one person behind us, and it took literally 5 seconds to scan both cards. How about learning some customer service. read more

It's a fine starbucks, but in a town with such fantastic privately owned coffee shops, the chain just pales in comparison.

I really like the layout of this Starbucks. I visit there nearly every weekday morning and it is never jammed packed full; I find a good seat easily. The noise level is down and the service is absolutely great. These employees actually use common sense. For instance I was pouring the vanilla powder into my cup and it was pretty much empty; before I could tell them it was empty the lady was already bringing me a new one. They have high energy which isn't always my thing in the morning, but I guess it's better then the alternative. read more

Except when they let randoms sleep all over the place and take seats for days on end. I'm sensitive to homeless but come on Starbucks step up. read more

During my summer internship, my train had dropped me off everyday at 7. Having two hours all to myself, I would chill in this Starbucks. I did not mean to find such a wonderfully diverse staff. The baristas make the coffee shop and I never seen such an efficient staff of a Starbucks. Everyday, I watched the hustle and bustle of downtown Elmhurst invade the store. Yet, no one was waiting long, and everyone left happy. They listen carefully, get it right, and are efficient. The shop itself is very nice. With large windows, sunlight streams in. It creates a happy atmosphere and the temperature is perfect. The seating is nice and for anyone who comes to work at this Starbucks, it has outlets everywhere for your laptop. Even when it was raining like crazy (that's Chicago weather for you) the atmosphere did not dim. If anything, the baristas did not let the gloom get to them. They were there to greet, be happy, and work with dedication. In all, I love this particular starbucks. It's hard to get such an atmosphere but they managed it. Good Job Elmhurst read more

I am a college commuter student and go to this Starbucks about every day. I have been a gold member since 2013 and have not had a problem with my coffee... until today, March 19th, 2015. I ordered a French Vanilla iced coffee, one of the 3 main drinks I get at this Starbucks. Mario somehow managed to mess it up because it did not taste good whatsoever, so I ordered just a regular iced coffee creame and sugar. He managed to mess that up as well. See coffee is what wakes me up every morning to go to class and get the stressful day started. Some neub fu***ing up my coffee pisses me off. If a frkn person working at Starbucks can't make a simple creame and sugar (sweetener) Iced Coffee, that one person should NOT be working there. Brittany is by far the best barista there. Thanks Brittany for making this Starbucks worth going to still. read more

I love my Starbucks in Elmhurst! Coffee is obviously a very personal choice; it depends on your tastebuds, preferred strength, etc. However, if you do like Starbucks, this location is a wonderfully friendly and customer service oriented one. I've been in other locations in the area, and this location emphasizes being friendly and a neighborhood type of place. The moment I walk in the door, even pull up in the street, they are getting my preferred coffee drink ready for me! I love that they know my name, and remember my preferences; and it's not just one employee, they are all like this! Sure I go there often; but I go to a lot of other establishments often as well and am never greeted with the familiarity as they do. Kind of like the "Cheers" thing - it's nice to go into a place where they remember your name! Keep it up guys! read more

I'm not a big coffee drinker. But I liked this starbucks because it was close to my college campus. I would often meet a friend at Starbucks and study for a few hours. read more

A fine Starbucks, with fine employees. Park in the lot across the street if you can; downtown Elmhurst is still a pain to get around, and this corner is one of the worst, due to the merging of the one-way street running north. read more

Pretty standard Starbucks. This was my first time in and I had a longer wait than I am accustomed to at my usual location. It was moderately busy so I guess that was the reason why. Good location, though, right in the middle of downtown, as long as you can find somewhere to park, and the woman who took my order and brought my tea was friendly enough. Standard Starbucks fare - hopefully the wait is shorter the next time I go in. read more

Just witnessed a Starbucks employee kick out a group of teenagers for absolutely no reason. I understand they may not be your target market, but kicking out kids for being kids is not only age discrimination, but absolutely wrong as a business owner. Some of the kids had bought some things! Some of them were waiting to buy until there friends got there. They were not being at all disrespectful, just talking in a group. I come here all of the time and was absolutely appalled by this. As a business, treating a customer NO MATTER THE AGE with respect should simply be a norm. read more

Lets face it, the menu is the same at every Starbucks, what matters is the people waiting on you. These folks know their stuff. Fast and friendly. I have been going there for several years. The place is clean (just remolded) and the staff kicks butt ! read more

Good place to wait for friends to get out of work. Friendly and good service. The only downfall for this Starbucks is that this is the hang out for loud teenagers. It does sometimes get hard to concentrate when teenagers are loud and sitting on tables here and there going in and out of the Starbucks. After the teenagers go home it does get quieter when they are gone. So can't really complain too much. read more

Not one of Starbucks better run stores. It was amazing to see how slowly the barista made his drinks. And how long it took him to remake the drink when he got it wrong. read more

the staff here is terrible. And for some reason they never have enough change in the drawer to change a $100 bill. In fact they blatantly said that they dont accept 100 dollar bills lol! who does that? and it has happened more than once. sometimes there are huge lines, that take forever. and sometimes the pours on the drinks are off either too much ice or not enough liquid. Speaking of liquid beware the coconut milk, im sure it was bad today or they just carelessly filled it with regular milk which gave me some serious diarrhea. i know this review wont change your mind either way, when you need caffiene you need it. but just a heads up Good Luck!! read more

Very disappointed. Not one to write a bad reviews. Came with a couple friends to enjoy some coffee and unfortunately didn't purchase drinks due to store manager, Colton, shushing our group rudely. I do not recommend this Starbucks. Not coming here again. read more

It's Starbucks. You know what you're going to get. However, if you're reading this, consider visiting Elijah's. It has way better selection in tea (I don't really drink coffee), and it's locally owned. read more

The location was low. Disgusting people. It was afternoon, so I ordered chamomile tea. The underemployed, apparently frustrated girl behind the counter 'corrected' my pronunciation. After receiving the tea, I mentioned there are 2 ways to say it in the dictionary. If they're going to be petty... be prepared lol. We actually talked a little, and I said the 1 sounds better (mealy?). Anyway, who cares. Then the guy manager makes a joke that was unrelated, I think he tried, that ended with a labotomy. Stupid joke, really old expression. Crusty people. Don't worry, I said something back, and about it not making sense / or being funny. Apparently, they can't take anything. And petty first! I just didn't go back. read more

I just had a wonderful authentic customer service experience. Thank You Starbucks for hiring the best of the best! I did not get the cashiers name but she was awesome. She has strong interpersonal skills. Throughout my entire visit she was consistent with every customer. read more

Quick, and a must have before work or else I drag all day. Very well trained employees that always have a smile on their face with is a plus. read more

There are too many straws in this establishment. I ordered two plain bagel bites. They didn't have these so I asked for a plain bagel with plain cream cheese. They also did not have this. The selection at this cafe is not great. I do not recommend d coming here. Go to another Starbucks near by. read more

This is it do stop by as they have it together. YesCit is comfy and a great place to catch up on reading or surfing the web. Lots of students doing their thing but it is a fun cafe. Check it out!! read more

Average sb location. Fairly consistent baristas. look the new wireless chargers!!!!!!!!!!!!!!!

The coffee wasn't anything special. I prefer Dunkin donuts. Overpriced in my opinion and I never know how to order there. Make it simple

This is the slowest Starbucks I've ever been to. The employees are obviously in no rush and have bad attitudes. I waited 12 minutes for my iced coffee (literally ice and coffee from a carafe) with only 2-3 people in the store. Way too long! Go to another Starbucks. read more

totally my place I work in Elmhurst and I always get coffee from here ... place is very clean ,,, very good service !

Awful service. I was on a lunch break and ordered a drink. at least 10 elementary school kids came in and all ordered ice waters, and instead of making my drink, the barista decided to make ALL 10 ice waters while I stood there for 20 minutes waiting. When I asked if she had made my drink she said "oh, the cup is over there. I'll make it" and she continued to slowly make the ice waters. Starbucks is overpriced as it is, but to fill orders that cost NOTHING before filling orders for paying customers!? C'mon. They wasted almost my entire break. I hardly go to this Starbucks as it is, but now will definitely not be going here, because apparently paying customers aren't worth it compared to kids who want free ice waters. Thanks for nothing. read more

It's an OK location, but there is a couple of baristas that don't make the drinks right and the cashiers are sort of mean- if the change is small they will not give it to you unless you say something specifically, which is extremely rude and makes me not put my change in the tip jar. read more

ow what other starbucks can you watch out side and the traffic flow from a downtown in a suburbs???

Hit or miss. Sometimes the staff is top notch. Sometimes not so much. Probably 75% of the time milk is over poured in an iced latte and there is barely room for the ice. This is a grab and go SBucks. It certainly does not have a lingering atmosphere, except for the students of various ages. The bubbly EC barista always brightens everyone's day! She is a gem. read more

Nice little Starbucks within easy walking distance of down town. Not a bad destination if you find yourself in the Elmhurst area.

I have frequented this Starbucks for over 15 years and the service within the past few years has completely deteriorated; slow, surly and confused. I'm giving it 2 stars because I love the coffee! read more

Walked in here at 10:05 yesterday morning. I was the fourth person in line. There were only 2 employees working at the time. The woman trying to place a lengthy order kept getting paused by the employee because he had to go prepare the food for the people that were waiting for orders already placed. Every time another person tried to place an order, the guy kept saying "I'll be right with you" and stepped away to prepare more food. Once he got to me, he took my order, then excused himself again once the microwave dinged with yet more food waiting to be removed and bagged up. Now he comes back to the register like he has never seen me before and asks me what I want? Dude! You already took my order! Very long story short, I walked out of there at 10:40. Meanwhile, the line had grown from the register to the front door. 35 minutes for a cup of tea? Seriously, this is ridiculous. The folks in line had to have been in there till noon.....I will never patronize this location again. read more