Ong when I say this gingerbread chia is one of my favorite things on the menu!! It was so good they made it just right. Customer service was 10/10, he was very patient and polite. He had a smile on his face which we love to see! The place is always so packed, but this time I went straight through. It was very clean! read more

Starbucks - Gingerbread Chai - Coffee & Tea Near Me - Dayton, Ohio

not great service. younger woman was taking order, no rush, then older woman butted in and said to have some "damn patience"...we were just ordering a chai latte and egg bites got drink (a venti) and wasn't even really filled up. probably the same amount of a grande. management needs work. read more

Friendly and quick service. Great location! Easy to order from the app, and they get our order right!

Location was great on our trip across the state. The store was clean and good vibes were flowing through. Good music, as Starbucks does, fast and efficient service. Bathroom needed a bit of tlc it was around 9am, just after the rush of morning customers so I may have just got the bad end of the deal. Coffee was Starbucks, and egg bites were actually the best ones I've had- I love that they cooked it to somehow get a little crispy on one side. Now I hate to complain when service was actually quite efficient... but. The staff was really friendly. Among themselves. Mind you, they were nice enough to me too, but just really loud and friendly among each other, way more so. One group was hanging out on a table by the bathroom, probably on break, but almost like they were having a loud business meeting. Another throng of them were standing by the drive through window (about 7 all there, while one person manned the register inside). I'm sure they were busy with online and drive through orders but there just were too many of them standing around together. Not exactly sure why there, specifically, since only one person was working the drive through register. read more

Starbucks - a woman standing at a counter in a coffee shop - Coffee & Tea Near Me - Dayton, Ohio

See all

I go here most of time before my I go into work and they always get my name wrong on my order how hard it's it to spell Steph but another then that it's always delicious of course read more

Man, the reviews are kind of brutal for this SB. That being said I'll relate my experience and you can choose accordingly. I was on my way back to Indy via I-70 and needed some caffeine. So, of course I stopped off and hit up SB. I ordered on my app, parked and was in and out in less than 30 seconds. They had my drink ready and it was made correctly so I really have nothing to complain about. I'm not sure what all of the fuss was about but I got exactly what I paid for. I'd swing by again. read more

Starbucks - the outside of a starbucks coffee shop - Coffee & Tea Near Me - Dayton, Ohio

Horrible, horrible. Like an ignoring you and the inattentive attitude. Plus the curt behavior of it's employees. After ordering, the extensive wait begins. Which I can deal with. The temper tantrums I can NOT from these younger Starbucks workers. Ok, I get it. It's a tremendously busy Saturday later morning coffee drinks rush at this location right off of I-70 (south, Meijer's behind it). But when I kindly asked about my remaining order's status? Quit the snapping turtle reactions you Starbucks privileged people. I'd never come here again. Poor service and even poorer made drinks. There's a good reason for these kind of reviews. Especially at these ridiculously higher prices that they now are charging their customers. I rarely visit a Starbucks anymore. Too expensive for what you get. read more

Starbucks - Mad Saturday late AM blitz. Extremely busy. - Coffee & Tea Near Me - Dayton, Ohio

Whomever they have running the register is rude and should not be in the position she's in. There was nobody in the store and she was all huffing and puffing because I didn't know exactly what I wanted. This in tandem with one word snarky responses and attitude will prevent me from ever coming back in. Mind you grown middle aged woman pissed off at her life choices should not translate into treating customers poorly. read more

There was a day that I had somewhere to be and the line at Starbucks was really long @ noon-ish. When I got up to the window I exclaimed how fast they were. The girl was in shock. She was so happy to receive that compliment. I could tell it really made her happy. Always find something for which you can compliment a person in the service industry. It's just the nice thing to do. Especially at this time of year. Namaste! read more

This location is the halfway point between my house and my mother's. Every once in a while we meet here in the middle and grab a pizza from next-door and a latte from the Starbucks. The store is really clean and cozy and the staff are really nice. When I go to the drive-through the line always moves quickly. This Starbucks is located right off of 70 so if you're passing through it's not out-of-the-way at all. This is a good place to make a pitstop if you're driving through on 70 just outside of Dayton. It's also near a Meijer and a delicious MODs pizza. read more

Starbucks - Pupcup - Coffee & Tea Near Me - Dayton, Ohio

See all

Englewood OH Starbucks worst sevice ever ! Drink was to be ready @ 4:30, got it finally at 4:48. Drinks being made out of order. Orders placed after mine were being served first. One person was making drinks while another person was sta ding around talking, which i presume was the manager. read more

Best Starbucks in the area! I think they deserve better reviews.. our orders are always exactly what we ask for, whether or not we are inside or outside. And if you pay attention, you can see this is a very busy location and they are all busting their butts to get you what you want. Be kind. read more

ONE STAR: DRIVE THRU RIGHT OFF THE FREEWAY/CONVENIENT ONE STAR: LOOKS NEW ONE STAR: FRIENDLY STAFF NO MORE STARS: slowest drive thru ever This is going to always be my go-to b/c it's so convenient, but I need to be sure to add at least 20 minutes to my trip to make a stop here through the drive through. Well, I typically have my pup with me, and can't go in, so I don't know if the experience would be any better if I went inside. There's plenty of parking and grass patch in case your pup(s) needs to relieve themselves. I think there's even Meijer gas or something right there so it does make a pretty great stop off the freeway. Also, every time (a few so far) that I've gone through the D/T my order has always been accurate, which is much much appreciated. Do I recommend, eh? As long as you have time, go for it! read more

I've visited this location's drive-through twice in the past two weeks, and both times found the service to be quick and friendly. Both times they prepared my favorite chi latte exactly the way I like it- iced with two pumps of mocha- and it was delicious! In today's world of short staffing and short supplies, it stands out that this location had just what I wanted, not once but twice, and they were pleasant when providing it. read more

Oh the new Starbucks, you're a sight for sore eyes! Sure, you're not perfect. But you're mine! If you're in need of a sunrise wake up cuppa, better than average F3 fare (fancy fast food!) in a cozy-meets-industrial-chic setting, and you're in the NW Dayton area, you are freshly in luck! For something steamy to conclude the perfect evening, porcelain in hand, something decadent and frostingy (that's a word.) to gab over with that BFF after work, this place has you covered. So delightfully convenient to get to, if you're on the run this one will have you caff'ed up and back on the freeway within minutes. If you want to sit and stay a while, while I think we've all seen better interiors, it's brand new and will do just fine. As a nice little surprise, it offers a nice wall of windows facing the western horizon just perfect for watching the sun do its thing. Even though I'm a coffee snob and will be the first to say Starbucks' wickedly potent and acidic takes-the-hair-off-the-dog drip coffee isn't exactly my cup of tea (Joe?) I have a special, sparkly, fluffy cat, pink polka-dotted chocolate covered place in my heart for the place! Why, you ask? Well, I am a Washingtonian, after all! Yep, where it all began. Sigh. Swoon. One could say Starbucks and I both "grew up" together in the misty Pacific Northwest, my stomping grounds--and well, even though it's pretty much everywhere now, it reminds me of my many special memories of Seattle. Ohh, how I miss the pier and brisk foggy mornings! Naughty seagulls at noon--birdie beaking shrieks of victory-turned-panic as they run like the dickens from other birds bent on a free lunch while desperately trying to choke down the too large (insert tasty treat here) they just stole from your table! Back to business, I know, I know. It's just Starbucks. How long can one girl's review of such a common mass produced business be? I'm just saying I'm genuinely so tickled that we now have a Starbucks right here in Englewood, this side of the freeway! Find it off exit 29 of I-70, situated in the shopping center shared by Meijer, Panera Bread, Steak n'Shake, Chipotle and others still under construction at the time of my writing. There's even a hopeful little Tesla charging station off of I-70 exit 29. Keep an eye on this area. With all the new construction going up everywhere, who knows what it will look like ten years from now! read more

See all

I just had my man go in and order my things come to find out the lady greeted him with , "what do you want?" . Reel it in babe , if you hate your life just say that. read more

Absolutely wonderful people working there, they're so kind. The woman in front of me in line seemed to have a million and one complaints and problems but the employees handled everything with grace. Our order came our fantastic even though the store was busy as could be. They're also incredibly accepting and supportive of the LGTBQ+ community. They decorated the store with mini versions of just about every flag for pride month. It was a very welcoming environment and made me glad to see at least one store who seemed to genuinely support the community rather than simply rainbow-washing for a month simply to appear supportive and maintain profits. Overall: great place, great drinks, great food, wonderful people read more

Worst/slowest Starbucks I've ever been to. Ordered a half-caf and waited for over 20 minutes to get it. Could have just done that at home and it would have been faster read more

Dirty tables, overflowing trashcans, dirty and unstocked bathrooms. Let front staff know of no TP in BOTH restrooms, was told "thanks for letting us know we will get right on it"... few minutes passed and the message was not relayed or addressed. Walked out without ordering. read more

service inside takes forever. only costumer in store ordering and it still took 20 minute To get 2 coffees.

Just waited 30 minutes for a pour over coffee... The gentleman that took my order was obviously annoyed that I ordered a pour over and did not start it (coffee at a coffee shop crazy right)... 25 minutes later I asked Kayla if anyone was working on my drink... Kayla quickly apologized and offered me any drink in the menu and got the drink out in a timely fashion... Kayla seemed to be the shift leader she was wonderful and righted a bad situation... The gentleman that took my order could've have apologized... read more

Employees are extremely rude and don't know what they're doing. The store hours are continuously changing and are Extremely inconveniencing to normal hours during the day I would give them l zero stars if I could read more

We always order ahead and go in for a pick up but there were Only three cars in the drive thru during none busy hours. We made a big mistake trying the drive thru. Took 20 minutes to order then waited at the window for over five minutes before anyone actually spoke to us. While staring into the business we noticed 4 employees stocking cup lids while one person made coffee. Poor management skills and customer service for what should have been a speedy order. read more

I love everything about Starbucks except their sugar free frappuccinos are NOT sugar free. They add a base to it that has sugar in it and they can't even tell me how much sugar is in it. Very frustrating! read more

My drinks are always great but their service is awful. Some nice workers some a bit crabby. And they're always over staffed but still somehow behind on their orders. read more

I've had good service at this location in the past but lately, not so much. In my most recent visit, my order was "lost" according to an associate. I was offered a refund but I paid with points. I agree with other patrons that this location is not well managed (painfully slow baristas, dirty tables, dirty convenience bar, etc.). I hope they get it together. There are competitors out there. read more

One star only because the form forces me to fill it in. Worst Starbucks ever. Ordered online yesterday and still waited 25 minutes. Today ordered on line. Sticker write on the side. White hot chocolate. Hmmm nope. It's normal hot chocolate. Called to resolve the problem. Shift manager basically said come back or forget it. Well the reason I ordered on line was to save time. Not going back!!! read more

Apparently the only way to get served in this location is if you know someone who works there. I ordered tea and a few moments later an entire family of someone who works there wandered in. I'm assuming they work there since one of the customers went into the back in her street clothes. 4 membered family all got their complicated coffee orders before me as well as another gentleman who ordered food and coffee. Protip: to get your order in a timely manner, befriend the workstaff or be an employee. read more

Drinks are done badly. Not filled up all the way and not enough ice. This place looks like it was never cleaned ever since it opened. Doors and glass very vey dirty. Coffee table never wiped. No sugar had to ask for more. Please make a difference in this st read more

I was probably the most excited person in all of Englewood, Union, Clayton that we were getting this amazing business. While living in Columbus (westerville) there were two Starbucks on my way to work, both of which were friendly and clean. Matter of fact, I thought I'd never pay so much for Coffee but realized that Starbucks was a place similar to the old TV show "cheers" where they know your name, family and what's new at work. They'd ask me about myself and give me a perfect coffee. I thought this Starbucks would be just like those I had become accustomed to...... sadly no. The only time I was greeted with a smile was when the order was remade and the manager was standing waiting for me to return my coffees for the replacements. My drink did not have the extra espresso shots and and my husband coffee was 1/2 empty. Manager blamed me for the drink saying that's what I get when I ask for a froth on top? Anyways, while I know this is just one experience my other visits were never met with small talk and only 20% of the time will I get a smile from the person taking the order or making the drink. This locations is constantly out of items too. I don't think they realize that Starbucks began because of the service not necessarily for the overpriced coffee it served. Instead, I believe that they feel as though we're privileged that they show up to work to make us these coffees. I suppose I can't complain really since they're now helping me on my New Years goal of not spending so much because I can live without the half smiles and 1/2 cups of coffee and just stay with home brewed coffee vs paying that much for attitude and poor service. Attached is a photo Of my non pour over shot frappe. If only the manager didn't act like she was doing me a HUGE favor by replacing it with the corrected drink I'd never have written this long boring review on yelp about the service. This pretty much put me over the edge when she said I shouldn't take so long picking up the drinks I like to order using the app. But instead show up as soon as they're made or come in and order like everyone else. I next to never leave reviews I hope I don't have to write anymore, bad ones anyways read more

Starbucks - Coffee & Tea Near Me - Dayton, Ohio

They lost 6 of the 7 items in my mobile order. They grudgingly made the order but never came close to an apology. The sad thing was I chose this location over two closer options in a Kroger. read more

The people working here have no idea how to brew coffee apparently because I've been in the drive thru lane for legitimately 23 minutes

30 minutes for a Starbucks coffee...pathetic and a terrible stop on a road trip. I guess just go through the drive through if you hope too get your drink read more

Had to wait over 45 minutes for 2 drinks while workers consistently prioritized the drive thru customers. Would not recommend. Go get gas station coffee across the street or literally anything else. Also, no apology, no offer of refund, nothing. read more

Service was ok and average but have had better at other Starbucks. It seems as though this Starbucks is always out of everything. This store is not as nice as most even though it was just built over a year ago. read more

Worst service ever, waited over 15 min for 2 coffees people just standing around in the back not working will not be back

Nice Starbucks. Beautiful inside, and very spacious! Ordered two drinks, one was correct, the other seemed like they forgot to add the third shot of espresso in our latte macchiato. Overall very nice and everyone was friendly. read more

This is the rudest Starbucks that I've ever been in. I ordered a Venti frap, pay the asked price of $5.25, waited 25 minutes, asked where drink is, 5 more minutes go by, finally drink is presented to me ,BUT in the wrong size. I explain it is the wrong size, the barista says tells me it is what I ordered, I explain it is not, she then has the nerve to ask me for $0.50 to upsize it! Really, after waiting 30 min, to be told and treated this way blew me away. This is not about the $0.50, it is about this person has very little understanding of customer service or lacks retraining from management. read more

Looks like a brand new store, but it has issues. Bathroom was dirty. Ordered coffee then went to the condiments counter. Had not been restocked in a while. No Raw sugar. No cream. Two trash containers were overflowing. Counter was dirty with sugar and spilled milk. I took the cream carafe to the barista and asked for some half and half. She gave me a milk carton but then wanted to educate me on how to unscrew the lid on the carafe. Girl, this ain't my first cup of coffee. I did unscrew the lid. Duh! It's empty! And even if there were a couple of drops in the bottom, I didn't want old, warm cream! I didn't say anything but there was no need to try to "teach" me something when the coffee bar was not clean and fresh and stocked. read more