This Graeter's location isn't fair with serving sizes. We go often, as we don't drink alcohol so…read moreice cream is our main "treat," and I've been going to Graeter's since I was a kid. I typically love Graeter's. But they don't give you two full scoops anymore at this location! I always get two scoops, and my fiancé always gets one scoop, so I have multiple samples. The amount of ice cream she gets with her one scoop is the same amount -- sometimes MORE -- as what I get with two scoops. She thinks it's funny and I get that it's kind of petty and silly, but it's also just bad business. I want what I am paying for, I mean weigh it if you have to, or train your employees more, but at least eyeball it and give me the same as a one scoop gets, times two. It's not that hard. A two-scoop order should contain roughly twice as much ice cream as a one-scoop order. I shouldn't have to order two separate single scoops just to get the amount that "two scoops" is supposed to include. The ice cream has also gone downhill. They are using WAY more chocolate than ice cream these days, which is odd, considering rising chocolate prices. I love the chocolate but the chunks are getting bigger and bigger, sometimes 2"-3" long and hard to eat.

Great service, yummy ice-cream. Fun family atmosphere. I bring my grandsons here whenever I visit…read morethem from.

Walked by this place while we were just wandering. I had never had rolled ice cream, and the…read morehusband points out they have bubble tea. Sold. I got the mango smoothie(its powder based and not fresh fruit or a syrup). The bubbles have good texture but no subtle sweetness I look for in boba. The smoothie itself was not super sweet. Husband got the lychee milk tea, that was just ok. The rolled ice cream tasted pretty good, and it was fun to watch the guy make it. Id comr back to try the other flavors!

Delicious rolled iced cream and crepes! We got the Nutella Crepe and Smores Galore rolled ice…read morecream. It is inside the food court of Fairfield Mall. They have a big selection of flavors. They also sell boba tea, but we haven't tried it yet.

First time coming to this spot! It was busy when we got there and quickly got busier with a line…read moreleading out the door. I was able to sample the award winning flavors and ended up getting a split of the strawberry and special birthday cake flavor. They had a wide variety of flavors so I definitely recommend trying different flavors each time you go. Personally I wasn't a huge fan of their fruit flavors but I loved the junk in the trunk birthday cake flavor.

Jubie's has been on my "to try" list for a while and it was worth the wait! I got the 6 flavor…read moresampler and tried these: 1. Cranberry chip (dairy free) 2. Chocolate Peanut Butter (dairy free) 3. Smores (my all time fav flavor) 4. Pumpkin pie (perfect replica of real pie!) 5. Blueberry muffin (most unique!) 6. Cake batter (decadent) Husband got the blast with cookie dough and it was sooo good. Service was pretty quick given how busy they were on Friday night. And it's a cute family friendly place, plenty of seating inside and out.

Enjoy it when Natalie is working.. Entire staff is great. First time coming here. Thank you to…read moreNatalie for her patience and figuring out what my daughter and I want. We will be back because of the staff.

Really good soft serve ice cream and topping combinations. Quick and friendly. It's a carry out…read morespot (only two tables inside) but plenty of seating outside.

I always get the Peanut buyer Mountain and my daughter gets the custard with the chocolate chip…read morecookie dough. We like the service better than the custard.we are always treated right. Always a line however it goes by quickly. Management is top notch. They have really trained their staff with great customer service. Peanut Butter Mountain

Stopped for some custard which was AMAZING! This place has amazing and so tasty custard. They offer…read morecones and sundaes. Service was excellent and the outside seating area was so comfortable. This is a must stop for family, friends and everyone. They also offer pup cups which are adorable and a must for your furry friend. We will be back.

I ordered the Death by chocolate shake, it's a pretty big serving. It had a few scoops of chocolate…read moreice cream in the cup topped with whipped cream, chocolate chips, a cosmic brownie and some Hersheys chocolate. I got the ice cream about 5 minutes after I ordered so pretty quick service. Not too much seating available so it's more of a grab and go. Ice cream was good and not too expensive.

My favorite place to go for doolwhipp treats the ladies are so friendly and welcoming best place in…read moretown for the summer

I went here solely to get something sweet to end the evening. I ordered the strawberry dreamcake…read morecustard and the employee asked if I wanted cinnamon crumbles which was a clutch recommendation. The drive thru line moved in a timely manner and my order was correct. The custard was a lot bigger than I anticipated for a regular size but I'm not complaining as it was delicious!

This would be a hell of a place to open a restaurant…read more 12:40pm and seven of us standing at the register waiting to order ... no worker present for waaay too long. The engineer in me thinks they would benefit from a professional time & motion study. The kitchen layout requires too many steps by the staff. Sauce for the burger came in single-serve packets that the worker struggled to open. Burger was dry, burned in one area and was barely like warm when served.

I don't believe I've ever been to a smoothie king before. A friend highly recommended this place…read moreto me. I walked in and was blindsided by the selection and I asked the young woman what her favorite smoothie was. She asked me if I liked peanut butter, I said yes and she quickly recommended the chocolate peanut butter smoothie. She asked what size, I said your choice (medium was selected). While I was waiting I made small talk with the two young women. I also noticed they sell dark chocolate covered nuts. I looked for almonds but did not see them. My smoothie was cold, thick, and tasty. The taste was a good mix of chocolate and peanut butter without being overwhelming. I was surprised how filling it left me feeling. I would recommend a return trip.

Attitude horrible if your not having a pleasant day don't come attitude is everything in the world…read moreof customer service cleanliness is very important as well never wasted her hands appearance not clean with the attitude to match. Smoothie was good but want extra naw just unpleasant need good people to be polite when your at the job if your choosing regardless don't bring negativity to a place where there is customer service needed. Have a Great and Joyful day..

The Ice Cream is amazing and the service is top notch, we will be back soon. Ashlyn is the best!…read moreSuch a great summer time spot.

I understand that many of the employees are teenagers, likely still in high school, and that this…read moreis probably a part-time or after-school job for many of them. Everyone has to start somewhere, and I genuinely wish them the best. That said, during nearly every visit, I've encountered staff who come across as rude, argumentative, or dismissive without any apparent reason. Even when I've been the only vehicle in the drive-thru, wait times have often been 15-20 minutes. When orders are brought out, the interactions consistently feel unenthusiastic and, at times, abrasive. Unfortunately, this hasn't been an isolated experience--it's been a pattern over multiple visits. I understand that customer service skills take time to develop, but consistent courtesy and professionalism are still important. Because of the repeated experiences I've had, I've decided I can no longer support this business.