I always say Starbucks is so overrated and my visit here proved as such. Not only was it packed and busy. Could barely get through the door, which is kind of expected since so many people love Starbucks. Had I been closer to a different coffee shop I wouldn't have chosen this place. I did a mobile order to which it stated it would take 13 minutes. Cool, since I had to walk there anyways. Get there and wait well beyond my completion time. Was never greeted upon entry. Drinks are thrown a shelf to be picked up. And let's get down to the actual drink. My drink was not paid as I ordered and since I had already waited over the time, I did not want to ask for it to be remade. Thankfully, I did not spend over $5 for this lesson that I already knew not to experience again. read more

Starbucks - Espresso - Coffee & Tea Near Me - Conroe, Texas

The umbrella outside is blocking the handicapped ramp. This makes maneuvering very tricky for some.

Had a mobile order placed & got the impossible breakfast order sandwich when I had opened it up to eat it I saw that I only had got the egg with the cheese n was missing the sausage patty read more

I have lived in Grand Central Park for about 4 years but this was my first time to visit this Starbucks. Corporate should pull this franchise. The place is filthy!!! The staff are not your typical Starbucks employees as these people act like they are doing you a favor to even acknowledge you. Not terribly busy at 11:30am but it took them 10 minutes to fill the empty cream dispenser I brought to the counter. All the counters and silver under counter storage are filthy and the amount of trash and sludge on the floors is terrible. The health inspector would shut this place down if they inspected today. Is it always this dirty? I have no idea but I promise I will not be back to find out. read more

HORRIBLE!! I went after work during the week at approximately 3:30 p.m. and we never got anyone to take our order. We walked in and there was only 1 person making the drinks and the person working the drive thru window. I waited about 10 minutes with not one person to ask me for my order. I finally asked the women making drinks and she barely lifted her head and said wait. I waited for sine time and then I ended up walking out, wow!! This place is absolutely horrible, ever again! read more

The last two times I've gone, my drinks have been wrong completely or just horrible. Sucks because this is the closest one to me but I'll switch to the college park one since they're always on point. These drinks are way too expensive for them not to be made correctly. I'm ordering basic menu drinks too. Nothing customized or crazy. read more

I get Starbucks 4 times a week or more. I love all of their drinks from their toasted vanilla latte to their refreshers. Everything is delicious and the employees are always nice. I usually get my puppy a pup cup and I think his favorite place to go is now Starbucks too read more

Starbucks - Dragon drink and new cup - Coffee & Tea Near Me - Conroe, Texas

What has happened to this Starbucks? Came by this Sunday evening and it was a hot mess. The drive thru is usually really good, quick & smooth. I asked for their Houston Been There Series cup & the girl said she couldnt sell it to me at the drive thru. Made absolutely no sense. She called her manager & the manager said the same thing. I asked why cant I just purchase the coffee mug, what was the big deal & they said there were too many cars behind me. I told her Im not asking to look at it, Im going to just buy it. I don't see what the issue was. I told her Im not asking to take a look, Im asking to add it to my tab and just give me the mug. In the end thats what she did but they weren't happy about it what so ever. BIZARRE! read more

Starbucks - My 76 yr old mom posting foodie pics at apparently her favorite place, Starbucks. She's too cute. Lol - Coffee & Tea Near Me - Conroe, Texas

Worst Starbucks around. A week ago I ordered a drink and 4 cake pops, when I got home there's only 3 of them. I figured next time I go I'll let them know and I'm sure they'll just give me the one they missed. Fast forward to today they said they don't have a way to know and that anyone could go tell them that story. The worst part was her attitude and her just disappearing from the window. I'll start getting my coffee from somewhere else from now on. read more

I've been to every Starbucks in the area and this one is by far the best. They're consistent with recipes and always have good attitudes. They also don't skimp on the caramel drizzle lol read more

Starbucks - One of their Christmas drinks. Blonde toasted white mocha with extra caramel drizzle and no whip. Extra sugar sprinkles on top - Coffee & Tea Near Me - Conroe, Texas

Stopped by Starbucks for something to jump start my morning. The Best Part of Waking Up is Starbucks in your cup!!!! read more

Starbucks - Starbucks Coffee - Coffee & Tea Near Me - Conroe, Texas

I actually really admire this starbucks! I've worked at Starbucks in the past, and this is by far the best customer service I've ever had! EVERY TIME I come here, I always receive a smile & a delicious drink! read more

Starbucks - Iced coffee with cream! - Coffee & Tea Near Me - Conroe, Texas

This is the worst Starbucks ever. Their mobile ordering system is almost always turned off, they're slow, and always have extremely long lines. Just went by there this morning and they're closed with a poorly made sign on the door. read more

This location has really long wait times! I waited ten minutes in the drive thru to get a drink that looked like someone who had drank a quarter of it. Needless to say it was a waste of ten dollars. The other drink was full of bubbles and looked like it was thrown together with no care. read more

Every time I go to this Starbucks my order is messed up in someway. I order basic things as well. Not to mention the wait is usually 20 mins plus whether you go during a peak time or a busy time. The last time I went at 6am and ordered two grande blonde roasts was the only person in the drive thru and still waited an insane amount of time for something that should be simple. Today I ordered the Carmel macchiato with the oat milk because I'm lactose intolerant and of course they put the 2%. I'm not sure if it's poor management or if they just don't like doing their job. But after several crappy experiences I'm not wasting my money at this location anymore. Literally the Starbucks inside the Krogers makes better drinks and food and they are across the parking lot. read more

Friendly quick service, and during drive through they hand you the order on a tray to respect distancing. Everyone looked like they were wearing a mask. read more

I've been coming to this location for over a year now, and they have done a great job of making me feel like it is "my coffee place". Rarely are there issues with my order and if something happens by mistake they are more than happy to correct it. read more

Not only do they have horrible customer service now they charge extra for something that already comes with my drink and that is ridiculous I have been coming to Starbucks for years and this is stupid now my drink isn't made right they won't give me my money back will only remake it I will never be back to this location and I come here once or twice a week not anymore. read more

Worst service ever!. Cashier was waving his hand everywhere saying he needs a break. He had on some make up and his hair was about shoulder length. Taking my order and still complaining about taking a break nonstop to the girls that were behind him rolling their eyes. Rudely asked if I was done ordering while looking at his cellphone. As soon as I paid he ask if I wanted my receipt. I said no thanks so he grabs the receipt all loud and chunks it in the trash below. Then this lazy ass walked out of the Starbucks shop while on his phone just to sit in the food court area texting. 10 minutes later I get my 3 items that I ordered, asked for a straw and napkins and I'm told they're out... Should've mentioned that before hand, no wonder why the people that left before me were upset. Rude customer service and out of stuff. Great sooo I got 3 fraps with whip cream on top and I have no straw. Caramel dripping on the side of the cups. Had to grab a pack of straws while shopping around Kroger so I guess I have extra straws now. read more

Everytime I go in during "non-peak" times I have to wait a minimum of 5 minutes for my drink. Twice I have been the only order in the store, and both times I have had to wait 10 minutes because the person working bar was doing something else. read more

If you go here before 7ish, it is fine. I usually come to this Kroger between 8 and 9. Every time I come here this late, it is obvious the employees are done working. The display case is almost empty. There are certain things you can't get because they have already closed down equipment. Tonight, though, was the icing on the cake. I just wanted a grande coffee. I had already waited in line for about 5 min and left as did the man in front of me without being helped. I did my shopping and came back. The woman who was initially ordering was just then getting her drinks and when I asked for a Pike Place, she said they didn't have any because no one has asked for it. Didn't even offer to brew more with 45 minutes left before closing. How does a Starbucks not offer coffee? read more

Every time I go to this Starbucks my order is messed up in someway. I order basic things as well. Not to mention the wait is usually 20 mins plus whether you go during a peak time or a busy time. The last time I went at 6am and ordered two grande blonde roasts was the only person in the drive thru and still waited an insane amount of time for something that should be simple. Today I ordered the Carmel macchiato with the oat milk because I'm lactose intolerant and of course they put the 2%. I'm not sure if it's poor management or if they just don't like doing their job. But after several crappy experiences I'm not wasting my money at this location anymore. Literally the Starbucks inside the Krogers makes better drinks and food and they are across the parking lot. read more

The wait was ridiculous. But that's not the worst part was the barista. She was grabbing drinks out of order so people who were there first, weren't getting drinks first, She wasn't wearing a name but she was very rude to two customers in front of me. One was the drink was incorrect. Then the next they were out of lemonade so the guy was asking for recommendations, and she tried to argue with him. Went on 7/21 at noon. The cashier Yamel tried to keep people happy but it wasn't working. read more

Longest wait ever and they really weren't busy. They decided that the coaches should go before mine because they were easier. So they made me wait longer, and they messed up my order, they told it was my error that I had given them the wrong order. Whatever happened to the customer is always right? Starbucks is really gone downhill. read more

Ordered a cold brew no ice and a grilled cheese. Was told by employee, "sorry we cannot seek drinks without ice." I said, what? She said our district manager said we cannot sell drinks with no ice anymore. Yes I'm a cheap a$$ but I also don't like ice in my coffee. I felt bad for the nice employee put on the front line to take the hear of an idiot above her. She said I'm not the first one to say I won't be back to this location. read more

Girl at the register didn't hear what i said so i went to repeat myself. She cuts me off gives a nasty look and is throwing her hand all over the place while asking me what i say if she waited one more second to run her month she wouldn't have cut me off and heard me. I politely told her she didn't have to be rude then she runs her month more waving her hand every which way and the girl that was just standing behind her starts running her mouth oh it's not that serious of course it's not but i'm coming here to get a drink on a hot day not get looked at like a bad dog because SHE didn't hear me so i said it more clear for her and they want to continue with the bad service. yes i called her a bitch after that and she deserved way more words then just one! Then she told me she's not going to serve me or my sister. Firstly my sister didn't do anything and i should have been served cause she's the one that was rude in the first place and when i was being nice about it she goes onto run her mouth get workers with better customer service please. as i was walking away i gave her the finger because after she said she's not serving me or my sister she kept saying she's going to call security as we where already walking away and she yelled ur mom, very petty. im a very nice lady but when someone treats me or my family bad i don't take nothing from no one. read more