Paid $6 for a mozzarella and tomato sandwich.. I basically got bread. Really disappointing and I wish I had opened before I got back to work. I shouldn't have paid for this. read more

Starbucks - This might be the worst sandwich I've ever paid for... and it was $6. Really disappointing I spent money on this. - Coffee & Tea Near Me - Chicago, Illinois

As soon as i walked in it smelled horrible, the floors were really sticky, and the trash was so full the girl taking my order was extremely rude and didn't even make my drink right then got an attitude when i simply asked for a straw. They definitely need to check who they are hiring it doesn't matter if they don't like their job they still need to treat you with kindness read more

This review is really for the service. Starbucks is pretty standard across each location but the service here was above and beyond. Lovely staff. When i find my receipt and get the employees name i will update this review but she was fantastic. Thanks. read more

I drink Starbucks everyday. The Halsted location became convenient for me so that's where I have been going. Lately though I have been getting the wrong order. I order venti white mocha no whip extra Carmel drizzle.Rather I get it cold or iced. I don't know if they have new people or what but the drink have been wrong the last couple weeks. I also notice that when I go through the drive thru my order is never printed on cup all of a sudden.I did like this location but I think I should give this one a break for awhile. I do understand they get very busy but all Starbucks do and they still manage to make the drinks correctly.This location needs to do better read more

These ladies get the job done! Although they're busy, they are working together and pleasant. Love coming here!

Had to give two stars, there are two reasons : they need to get games up with their readings on the orders lists. Because often I get missed few lists that I ordered so secondly, always pay attention's orders list. I mean I need a coffee to boost up and good mood along with it so that's all I can said about it. read more

I frequent this location because it is very close to my workplace. Today, I ordered the new pineapple matcha drink. If you know me, I'm crazy for matcha! This drink contains matcha, coconut milk, and a pineapple ginger syrup. I could definitely taste hints of everything. I recommend asking for light ice for cold drinks, otherwise you'll only get two sips. Typically between 8-9am the place is packed, and you'll be waiting about 20 mins for an order. Always take a receipt because on a few occasions I have been charged a different price for the same drink. Things I value about this place is the inside decor, proximity to work, and they are well stocked. I have never not been able to get what I want despite the high volume. read more

Starbucks - Trying the new pineapple matcha drink! - Coffee & Tea Near Me - Chicago, Illinois

See all

I visited this Starbucks location after encountering a congested Dunkin Donuts location that sat down the street. After encountering that I thought Subway, but I was on the fence about trying the coffee at Subway then it dawned on me that there is a Starbucks location in the area. There is plenty of parking at this location because its complex is shared with a few other known businesses that rarely get congested even during peak hours! Other than being greeted warmly by the employees my first impression after walking into this location is that it is gorgeous! Its layout slightly differs from other Starbucks locations but the items presented remain the same. I loved that it had African art hanging on the wall because it gives it a different vibe. It feels artsy and different with its built-in conference room inside which no other locations have. While sitting briefly enjoying my drink and dessert, I listened to blues music, taking in its interior and watching other customers utilize its WiFi, which is another perk to this location. If you are in a rush with no time to dine-in this location has a drive-thru attached which few Starbucks locations have in Chicago. As for my order, typically I get the cafe mocha but I forced myself to get something different which I ordered a caramel macchiato and a blueberry scone. I believe this is the first time I ever ordered the caramel macchiato, but overall I enjoyed it and will most likely get it again. Plus, I have no complaints about the timeline I received it. There is just something about the employee's that work at the businesses in this sector that show a tremendous amount of hospitality, which does not get acknowledged in neighborhoods like Englewood. It is heartwarming to see a neighborhood like Englewood having resources it deserves like this Starbucks, and Englewood Wholefoods, which sits diagonal. One thing I will never forget about visiting this location is the warm welcome I got by the employees after walking in which makes me anticipate visiting again because employee hospitality is contagious when you least expect it. Thomas G read more

See all

So happy they Added this location. There were very few Starbucks near this area of the South side I make it here, or To the other location on 87th at least once a week. The drive thru here is faster. Conveniently added to 63rd & Halsted... along with the new Chipotle & WholeFoods shopping center; it's at a very busy corner, with ample parking, and a small out door patio. At First, I was worried about their staffing choices (kudos to hiring locally tho), but soon the caliber add the staff was quickly aligned with the type of quality service you expect at a Starbucks. Every visit is great & smooth; drive thru or walk in. Once, I ordered a drink that was entirely too sweet for me to tolerate, & they manager on staff helped me select a better offering immediately, & switched it out with no problem. I was So Impressed!!! Stellar service. Great drinks. Knowledgeable staff. Great atmosphere. Clean & Bright. They even have a separate section that is enclosed in glass for quiet work space. This is a nice little respite in the Englewood area. Have a safe little business meeting with their free Wi-Fi. Grab a drink or snack. Sit under a patio umbrella and people watch. It's good! read more

This is such a cute and trendy location. They have a drive-thru and a conference room in addition to the full Starbucks lineup. I will definitely be back to this location! read more

Starbucks - Yum! - Coffee & Tea Near Me - Chicago, Illinois

I have visited this location many times but have yet to write a review. The inside area offers a lot of seating to work and enjoy your coffee/latte. The music played is soft enough to not interfere with your conversation and/or work setting. The baristas are always friendly whether you go into the store or the drive thru. The service is quick and they offer a lot of food items that may not be offered at other Starbucks locations. I have never waited long in the drive thru unlike other locations. The service is quick and with a smile. The restroom was clean and they have a data sheet that indicates the times when it was checked and cleaned. The parking lot is shared with another establishment and a Whole Foods Grocery store, needless to say to say there is never an issue of parking. Parking is also available on the 63rd street. If you are in the area and need coffee and a clean working spot, please stop as you will not be disappointed. read more

Starbucks - Drive thru menu - Coffee & Tea Near Me - Chicago, Illinois

See all

In my heart I want to give this location an amazing review, by unfortunately I JUST CAN'T. I have purchased three of the same drinks...three different times and they can't make a drink correctly to save their lives. I asked for a Grande Soy Pumpkin Spice Latte and No Foam. However, 1/3 of my drink is still foam. They have four to five people working at a time, but I can't understand why they can't get a Latte correct! This latte doesn't taste like pumpkin spice and it has foam which I didn't want and then the manager says, we are getting better!! Excuse me, if I pay over $6 for expresso and milk I need you to be better then BETTER....I'm need my drink to be correct. Corporate I have called and I will call again. Please send someone to train these rookies! read more

Starbucks - 1/3 of my drink was still foam even though I asked for NO foam 4X - Coffee & Tea Near Me - Chicago, Illinois

I drink Starbucks everyday today near this location so I decided to try it walked in about 5 ladies behind no one greeted me but gave me eye contact someone came in from the back greeted me had the young lady make my drink super nice order my drink the chick making my drink start off today with the wrong cup finally get my drink I asked her a question my drink don't come with caramel at the bottom she replied no not here get my drink and it's super watery so I ask her to make it over now she have a attitude so I can for a refund what we not gone do is argue about my six dollar drink want be back read more

This Starbucks is always busy when I come here, but maybe it's because I come around 8-9am. Service is ok, but it always is a bit slow if you are a walk-in. The team really seems to focus on moving the drive-thru line. I'm usually in no hurry, so it doesn't bother me too much. However, if you have somewhere to be, I would suggest just weathering the line outside. I usually get a chocolate crossiant and a chai or matcha drink while I'm here. My order usually comes out just fine. Service is ok, except for what I mentioned up above. The location itself is clean, but it is a bit small and may be difficult to find seating during busy times. For me, this is the closest Starbucks, and it isn't a bad one at all, so I'm fine with frequenting this location. read more

I've been in this drive they for almost 30 minutes I won't be back!!!!!! This is ridiculous

The service at this place is horrible! I order a drink and asked for no ice. The worker stated she needed to shake it with ice to mix the power in the drink. I told the worker please no "ICE" please don't shake the drink, it's ok! The worker poured the drink into a cup and slammed a lid onto the cup, spilling some of the liquid drink. Then, the worker pushed the cup to me and went on to the next customer. This was on Dec 05, 2017 around 6:45 pm. I should not have been treated this way! I support Starbucks daily and I have never been treated in such a manner. I order the same drink the same way each time! Disappointed customer read more

About two year ago, the moment I walked in this Starbucks, my sense of smell was like..... "WHAT IS THAT SMELL???" "DO ANYBODY SMELL THAT???" "IT SMELLS LIKE MILDEW!?!?" My nose is like a hound-dog. Well, i was informed by an employee... that smell is a sewage problem. and it smells worse in the back where the employees work. I was also informed that...Walgreens moved from where Starbucks is now established because of the sewer problem.You would think...during the construction phase---the sewage/sewer/plumbing issue should have been fixed. I never went back to this location. This conversation about Starbucks sewage problem last week with a few co-coworkers that knew about the issue described above. read more

Tucked away in Englewood Plaza, this Starbucks is a hit or miss for me. Sometimes it's amazing, others, no so much. The drive thru will drive you nuts if you let it. It's backwards! When building, they didn't leave enough space coming out of the turn to align your car to the pick up window. You then, have to cross traffic to exit the square. Customer service also varies depending on time of day and your access point. You can hear a smile. They're a limited supply here. read more

It's always clean inside and the employees are great! This is in a nice strip mall near Kennedy King College and it's one of the best Starbucks I've been in to. read more

This Starbucks is awesome. Very nice and upscale. Considering that it is in one of the poorest economically deficient neighborhoods in the city, it good to see Starbucks is investing in this community! read more

Starbucks - Starbucks in Englewood (Chicago) NYCE! - Coffee & Tea Near Me - Chicago, Illinois

I've been to MANY Starbucks locations, but this one has the FASTEST & NICEST customer service at 8am. Thank you ladies!!!

I recently went here for a meeting and the conference room is absolutely gorgeous! The staff was very nice and my drink was ready promptly. I would definitely have more meetings here! read more

Overall, I like this location. The staff is always upbeat and receptive to their customer's needs. However, occasionally, things occur reminiscent of other south side locations. Particularly the "south of 63rd" triumvirate. They just don't listen. You ask for a few extra pumps or little less ice and for some odd reason they just do the opposite. Never had this issue on the north side of the city. Hopefully, one day soon, they'll figure it out. read more

Starbucks is amazing. This location...less amazing. They often put in my orders wrong. I get the right items, but I didn't get my stars for offers when they put my coffee based pumpkin frappuccino down as cream based. Something similar to that has happened before. Today, I came back finally and was going to buy a cookie for my son. There were 2-3 flies in the baked goods area. One fly was sitting and walking on a donut for the entire time I was there, which was at least 15 minutes. The workers didn't seem concerned at all... Then they took my egg white bites out, left them sit for a few minutes and tried to give them to me. I asked for new ones because obviously the place isn't very sanitary... The customer service on the phone was great and even refunded me $10 to make up for it. I just wish every employee seemed to care. I will say the tall man making the drinks today at 5:45-6pm was kind and friendly. read more

Starbucks - How long do you need to leave the baked goods door open to get *multiple* flies trapped in there? No idea, but this one was there 10+mins - Coffee & Tea Near Me - Chicago, Illinois

I really wish I could put no stars! Every time I want to go over at this location they're always closed! The times online and at the store say it's opened! So why would they be closed! Not only was it a waste of my gas money but a waste of time in general. It angers me every time I try to go and it's never opened! read more

customer service and speed of this location is top notch!! Too bad my double chocolatey chip with white mocha was super bland. I would have given 5 stars but everytime I order this from this location, it tastes the same. Very unfortunate and causes me to drive all the way to the 79th and cicero location for it to be made correctly. Maybe slow down a little on the service and put a bit more time into the quality of the product that you serve. Otherwise, this place and it's employees rock! read more

This is so far my favorite Starbucks in all of Chicago. It was relatively quiet for the amount of business they were doing and the employees were very nice. read more

I love this location every time I go they are so nice to my kids the girls in the drive thru always always take the time to talk to they like they are actual paying customers and I appreciate that today my 4 year old son told they girl I need to try a new flavor and she started to tell him about the different flavors they had and gave they both free hot chocolate I wish I had got their names because customer's service need to be recognized read more

This place is so good. They made hot chocolate and it was a lot better than most hot chocolates at other Starbucks. This place is in a very nice reinvested mall called englewood square, and the inside of this place is state of the art and very modern. I will definitely be coming back here soon read more

Starbucks are Starbucks right? Right. Some have friendly staffs, others indifferent but at least functional staffs. But I have to hand it to this one: The friendliest staff I've ever encountered in a Starbucks. I don't care that much whether a staff at a Starbucks staff is friendly or not, just so long as they get my order fast and correct, but this bunch has charmed me. Of course I can only speak to the morning staff, but they get the five star rating for putting a smile on my face in the morning whether I want one or not. read more

So often, companies come to Englewood and take the money, (ie: Walmart, McDonald's) provide a lesser than standard customer service experience than they would in Lincoln Park. I can say that this time it's different! I have been supporting this store since they've opened and the Mgr Kay-Kay and her staff should be applauded on how they are above the norm and they give you an excellent customer experience. We need more like this in the "New Englewood" to make a change. Thanks! read more

This Starbucks makes my morning each day! Everybody is so friendly and service is really speedy. Each employee is so thoughtful and kind which is he bright spot of my morning commute. read more

The drive threw was super fast, they were polite! And my coffee was correct and presentation was great !

So the last few visits I've noticed the crew members being "more" interested in gossip and judgemental topics about the customers than actually servicing the customers. This morning instead of engagaing with the next customer in line they're too busy chatting through they're headsets and so on. It's ridiculous but what do you expect when a business is ran mainly by ignorant black people. I feel the place should be a little more diversified. Also the way they treated the Hispanic girl I've seen there "TERRIBLE"!!. And don't get me wrong I know bonequeefa needs to make her dollar but come on you're in customer service hold the jokes and judgmental garbage talk until I leave the store. Probably won't be returning to this location. Smh read more

This is a great place. Love getting my coffee and running into class across the street. Awesome staff, hard working, polite and friendly. They even remebered my name and my drinks. read more

Very nice polite people! There was a mix up with my iced coffee and the women at the window fixed it quickly without any problems! Thank you for the quick wonderful service :-) read more

First time stopping in, very friendly cashier who was happy to point me in the direction of the items I was looking for. I recommend it.

Extremely friendly staff. Most of my Starbucks visits aren't memorable (good or bad) but this one deserves FIVE starts. Great job, Englewood staff! read more

worsted customer service ever I have seen in my life. four people are working and I just order one coffee it took them nearly 10 min to give me my coffee. they were playing with the headset talking with each other on that headset, not caring the customer Is just standing and waiting for the coffee. read more