Wonderful visit! The staff were incredibly friendly and attentive, greeting everyone with genuine smiles and making sure each order was just right. Their positive attitude made the place feel warm and inviting. Great coffee and great people -- I'll definitely be back! read more

I go to this location a lot, order the same drink every time. The brown sugar oatmilk shaken espresso. There are two really nice ladies with blonde hair that go above and beyond to make sure they make my drink correctly and it is very appreciated! But, unfortunately when either of those ladies aren't there, my drink is horrible. Anytime they make it wrong, they give me attitude and it makes me feel like I can't ask them to re-make it when it tastes disgusting. Please teach your baristas to be more like those other two nice ladies and to learn how to make your drinks and to be nice. read more

"I ordered a venti iced coffee at Starbucks and it was noticeably underfilled. With a drink that size and price, I expect it to be filled properly. Pretty disappointing experience." read more

Awful!!! This location sucks. Go to kaldi's right down the road. They moved the order screen and I didnt see it and I went up to drive through window with no behind and they told me I had to drive around to order. Even though there was no one behind me. Company policy to be a jack ass I guess. Well I won't be going back. Ridiculous. read more

The coffee, of course, is good. The baristas are friendly as the are working full speed. The sandwich is low quality, and taste. Microwaved mushy. It was also expensive given the low quality. I would suggest getting better food. read more

the worst Starbucks I've ever been too. they make every drink wrong. I ordered a drink and then complained because it tasted horrible (I get the same drink everytime) and I'm 99% sure they gave me the same drink back read more

I frequent Starbucks way more than I would like to admit. I order the same drink everywhere I go, a SHAKEN green ice tea. The word SHAKEN is literally in the name, yet EVERY Starbucks I visit in St. Louis does not shake it. However, every Starbucks in other cities or states I visit always shake it. This may sound petty, but shaking the ice tea really does make a huge difference. It aerates the tea which in return makes it taste better. When I'm paying nearly $5 for an ice tea, the least they can do is shake it. What has made Starbucks so successful is their consistency. Unfortunately this is one thing the St. Louis market is not consistent at. read more

Starbucks - SHAKEN Green Ice Tea - Coffee & Tea Near Me - Chesterfield, Missouri

Came to work here as I had a car appointment in the area later on in the day. The Starbucks was very quick to get my orders. I got the impossible breakfast sandwich, Carmel oat milk macchiato latte (which was phenomenal), and a mint majesty tea which kept me warm during my visit. Despite it being 73° out, I was quite cold as they keep their fans on. Pros: quick service, very kind staff and great service Cons: cold inside read more

This is the slowest Starbucks in the area. Like EXTREMELY slow even when the line is short. Today I kept tasting solid pieces in my iced coffee and I looked at the bottom and found curdled half & half...so they used old cream in my coffee. read more

Starbucks - Grande iced coffee with (old) half & half - Coffee & Tea Near Me - Chesterfield, Missouri

Starbucks was running an advertising campaign that today they were giving away free reusable red coffee cups with purchase of a holiday drink. There was lots of traffic coming to the store at 6:45AM the day of the promotion. When I ordered and inquired about the free cup, the worker said "Oh we ran out of those a long time ago." Advertising to drum up traffic and not delivering the promotion is how this came across. Run out of your promotion, communicated all over the morning news before 7am? read more

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The outdoor seating here is a JOKE and the location tightly located at the edge of this plaza which also houses Sushi House, Jersey Mike's and FedEx Office. But the employees are nice and the interior is decently cozy. Again, not a lot of space in here so I'd suggest plan on a grab & go situation. There's a drive-thru...use it! read more

Starbucks - Outdoor seating - Coffee & Tea Near Me - Chesterfield, Missouri

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Been here a few times. My order is simple and service is typically fast. I have seen the drive thru line with maybe 8 cars and I don't stop. When it's not crowded and I go, really like the convenience of drive through and it's fast and accurate. Been inside before with a long line and I may have just left. Bottom line, when not crowded service is fast and accurate and the drive thru is a plus, especially when it's cold out. read more

Starbucks - Venti tea - Coffee & Tea Near Me - Chesterfield, Missouri

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nice friendly refreshing i love it here would recommend really good service fast and respectful workers read more

Literally the slowest Starbucks in the country. We go every year for our tournament and every year it sucks. Currently been waiting for 40 min for a drink. read more

Good and beverage quality is the same as most other locations: consistent. Service is on the slower side. I've often waited up to 20 mins after placing a mobile order and coming in for pickup, and that's not always due to high volume traffic. I've witnessed employees hovering together laughing and joking while orders backed up. Or a hot food item will be ready but no one will remember to look for it or get it. But overall if caffeine is your drug on-the-run, then this is your dealer read more

Here is where you get exactly what you expect. Almost always good service and consistent quality. Seems almost anywhere we go, we can count on Starbucks to be the same great experience. The only exception is one location in Cape Girardeau, MO, where the manager still hasn't learned how to count change. ‍ read more

As much as I would hate to do this, I have to agree with the reviewers before me. The shop is indeed in an upscale Chesterfield neighborhood. However, seems that it runs too well in order to care about it's customers. The location works to their benefit since it's close to all the shopping areas around, close to many offices also, lies on I64 exit. Irrespective, that doesn't mean that they should treat their customers in an unprofessional manner. Unlike usual Starbucks most of the baristas hardly ever have a smile on their face. You know those looks people give that mean "I don't want to say hi, please leave". I was careful in saying "most" of baristas because a couple of them are really nice. I usually drive thru however one day I decided to walk-in and I wish I didn't do that. I was standing at the counter for so long and all the coworkers were busy in having their own meeting and giggling away. While I was standing I took look at the food placed in the bar. There were drosophila kind of fruit flies crawling over it. (See pics I uploaded) I was shocked and that's when I raised my voice and told the "giggling group" about it. The response "That's normal in this season, we won't serve you from that, we have more in the back" Oh really? What pissed me off even more was, they didn't have the courtesy to come over and apologize, the guy was shouting from the corner he was standing. To make it worse, I think he was the manager. Anyway, I hope the Starbucks management looks at this. I am not returning to this establishment for sure. read more

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No Starbucks has consistently messed up my orders like this location. What gives? Accessing the area is also weird and clustered. Only advantage is location close to 64 but when I can I go elsewhere due to spotty service and having to write in about it. Gets old after a while. read more

This store is very friendly and efficient during these times. The new management has really improved conditions and staffing to accommodate more people in this high traffic area. I will always go to this Starbucks as my first choice. read more

Venti iced green tea with strawberry infusion and no syrup. That's my summer drink at Starbucks. I had one on a balmy Wednesday afternoon. It was delicious. The service was just fine. I went through the drive-thru. I think I was the only one there! I'll be back! read more

This location is awful. They can't take orders correctly and then want to over charge on drinks. Don't order via the mobile app unless you show up 15 minutes after they say it's ready. Seems like they take orders out of queue. I recommend the Starbucks in Target. So much better. read more

Over 25 minutes for one iced americano. Slowest I've eve seen anyone work in my life.

Waited 30 minutes and still never got my drink. There was also staff disputes behind the counter. I've never waited that long for a drink. Apparently it's not uncommon here to wait this long. read more

Soooooper sloooooow. Drive thru line was six deep so I went inside. Mistake #1. Drive thru team was the only one working with energy. Second in line, I ordered three coffees. Frappuccino, flat white, and a black coffee with mocha pumps. 20 minutes later I walked out. The inside barista had zero pep in her step. I'm not a whiner but I also didn't make a big order, and the place was not crowded, so I'm not sure why they had this person working the machinery instead of focused perhaps on registers which might've been more her speed. read more

Usually it's pretty good. It's a busy place and can take some time to get your drink. I'm not too worried about it though. A little bite ago, I was in the drive through waiting for my drink. The man who handed me my beverage had cuts, cracks, and dead skin all over his hands. It looked like he covered them in white chalk I don't want someone's ashy hands holding my drink. I'm gonna put my mouth on that! I know it's cold out and people who work in food and drink have to wash their hands a lot, and this can all dry the skin out. But PLEASE, for the love of god almighty, put some lotion on and make sure your skin hygiene and appearance is acceptable for customer service. It's unsettling to see the lack of self awareness. Get some vasaline and fix that ish. read more

I stopped by on my way to a meeting thinking it would be a quick swing through the drive through. Morning rush usually takes a little longer due to the high volume. This must have been the absolute worst day to pick because although the line was average for a morning commute the time it took not only for them to take my order at the speaker, the time it took for them to make my drinks and deliver them was even longer. For the first time ever I actually drove away without one of my drinks because it was taking too long (a London fog) which either the barista was new and didn't know what it was - though through the drive through window I never heard her ask or the drink was never put through the system correctly. There looked like only three people working- a man who was at the drive through and two baristas and it was chaos and my one drink I did receive was not to the normal standards that I am used to having- the cinnamon syrup wasn't even stirred in and was chunky at the bottom- I thought the coconut milk had gone bad! I ended up tossing that drink too. With so may coffee shop options on that street alone I will drive by this one next time I am in the area. read more

25 minute wait in drive thru on a Sunday at 4pm and get a drink that is not even full and costs 5.75. No apology for the wait when I pulled up to the window. Bad service and got ripped off. read more

Starbucks - I guess this is a full drink?? This is how it was given to me. - Coffee & Tea Near Me - Chesterfield, Missouri

Is there a zero I can select instead of 1 star? So I go to Starbucks to get a coffee at 8:12pm on 12/14/21 and go to the drive up but no one is there. I say hello multiple times, I wait I say it again multiple times. After 2-3 minutes I give up and leave. Apparently closing at 9pm to this Starbucks really means closing sometime before 8:12. I think they need to update their hours to what they actually work and not what the company says are their hours. Sadly the same thing happened at the Baxter/Clarkson location right after I went to this one. It's so sad that even Starbucks isn't realizable anymore. read more

Absolutely the slowest service on the planet. They just can't figure out how to deliver adequate much less great service. Head to Khaldis just another block down the street. Amazing service and it's quick. read more

This Starbucks is always extremely understaffed and has extremely slow service. Always waiting minimum 15-20 minutes and needs to really be re-evaluated for the customer experience. Standing crowds of 15-30 people always waiting on drinks to go or mobile order. I would find another Starbucks if you don't want to be there for a half hour or 45 minutes waiting. read more

Very slow, both in drive thru and in store. You think you're going to save time going inside instead of waiting in that super long drive thru line, but it's actually going to take longer inside, so stick to drive thru. I saw a woman wait there inside for 15 minutes for a caffe latte....... read more

So...it has pretty much been established that this location sucks. I certainly agree. Their 20-somethings are possibly even a bit more disinterested than the average 20-something coffee jerk. The few times I've been in here they were engaged in some sort of epic reorganization such that some portion of the floor/path to the restrooms was obscured by crap that one has to step over. Last night was no different. Had a hot chocolate - nowhere near as good as I've been served at other SBUX locations in the greater STL area. Actually, it was a bit watery. I thought about saying something but realized that trying to get it remade would be like wrestling with a pig...you just get dirty and the pig enjoys itself. read more

The only reason I use this location is because it is the closest one to my house. Not the best Starbucks...slow service, talkative baristas (to each other and other customers, but not to me.) Once they got my drink entirely wrong and tried to tell me that it was what I ordered. I have ordered one of two things the last hundred times I've been to Starbucks and, guess what, it wasn't either of those. 20-something got snippy about having to make it over and took her sweet-@$$ time doing it. Oh, and more often than not I find those maddening little chunks of ice that are the bane of the Frappucino lovers existence staring at me from the bottom of the cup. Grr... read more

One of the worsts Starbuck's I've ever been to. Which is a huge surprise considering the upscale area they operate in. The service here is ALWAYS slow! They seem to have ample baristas on duty, but not enough supervision or management to keep the operation flowing at a steady click. It's not uncommon for the attendants on the counter to stand and BS about personal issues while customers are waiting to order. My wife and I were second in line with ONE person in front of us. It took almost five minutes to take this gentleman's order and finally get to us. Another 10 minutes to complete the order! Did I mention there was only one other person ahead of us (no other orders being fulfilled)! Totally unacceptable and far from what I have come to expect from SB's. Any SB's! Generally, there's always another Starbuck's within a few miles of each other... pass this one by and go to the next! read more

Looked online to see they are opened till 9pm, go at 7:30 pm and they are closed, why don't you fix your hours before I drive down and have to drive all the way back. read more

Worst Starbucks in chesterfield!! Would give zero star if possible. Baristas are Rude and don't know how to make drinks here. Always had to get drinks remade here. Honestly, stopped going here. Long lines. Bad drinks. Need new workers here. read more

Avoid at all costs. I have had to go in here several times as it is the only place by my work and have regretted it every single time. No matter if you go through the drive thru or inside, it takes forever to get your order. Not only that, the employees are not friendly and borderline rude. Just today, in the drive thru, the girl first gave me the wrong drink, then asked for it back when she (surprisingly) realized her mistake, then closed the window as I sat there staring at her. After she opened it back up and I said hello, I'm missing the rest of my order, she proceeded to say "it's early"! Really?! read more

Unless you want to wait 30 minutes for average coffee don't go here. Multiple people have to ask for refunds due to wait times. This place is a joke. read more

Longest visit to Starbucks not of my choosing. Waited over 10+ mins in drive thru for a coffee and sandwich.

It takes almost a half an hour to get 1 coffee. You would think that if morning time is the busiest that they would have 2 cashiers, instead of 1 to ring the whole store while standing in a line almost out the door, some days. If it wasn't for a gift card I would NEVER go back to this location. read more