The people that work here are so friendly, accommodating and helpful! I came with a few requests and they were able to fulfill within a few minutes. They know people by name, said thank you have a great day. Just great overall customer service and it is appreciated. read more

Starbucks - Coffee & Tea Near Me - Centreville, Virginia

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I was helped by Nick and he was very sweet & helpful! I went in in a panic thinking that I forgot to add espresso shots to my online app order...so, I went inside to the register, already when I was explaining that I forgot to add shots to my order, already an attitude was coming from another worker! Then Nick stepped in, helped me and was very kind...no attitude, just calm, and great customer service attitude!!! I usually don't write reviews but this one was a must for me!!! read more

My custom drink order came out perfect and I love how they use pebble ice. The inside seating area is so spacious and well maintained. Staff are also friendly. read more

Clean Starbucks with ample seating. Lots of people working so orders came out fast. Drinks were consistent with other Starbucks locations. read more

Starbucks - Coffee & Tea Near Me - Centreville, Virginia

We visited in an afternoon with few customers. The barista did not take our names. Our coffee order sat in the pickup area as customers before and after us picked up their named orders. We kept an eye of the table to retrieve our pastry order. When it finally arrived, each item was mismarked. The coffee and food were good, but the disorganization was disappointing. read more

Completely bungled the order. And not by switching it with another, they got us the drinks we ordered, but iced instead of hot, whole milk instead of soy milk, etc. We informed the barista and he apologized and went to fix it. 10 minutes later he had delivered several drinks while we stood at the counter and the new drinks were not delivered to us. We had to interrupt and ask them about the drinks...and had to explain the whole thing again. If the store is always this busy, they need to have a competent shift lead/manager in place to keep the service delivery flowing properly. And they are busy because the store was a mess and not cleaned up. Worst experience I've had at a Starbucks. Won't be back. read more

Folks are nice but their machines seem to always be breaking down and I have not encountered this issue at other Starbucks. Most recently blender has been broken for three weeks (still pending repair). I live a mile away but have to visit a Starbucks further out because of this. So service is sufficient but location is unreliable for purchasing product. read more

Awful service. Got my order wrong and had no food available. Staff clearly just waiting to close--this was 3 hours before closing time. No interest in helping, no energy, no care. If you're not going to serve customers, don't bother staying open. read more

I come here all the time, I was always pleased with the service and the way drinks turned out. These past few months its gone down hill. The baristas never pay attention to my customizations. The drinks are never filled to the top, lite ice doesn't mean anything to them, and if i ask for extra strawberries in my strawberry açai, I get the default. I just wish I can get my drinks the way I like them. read more

staff are rly nice and they put up with annoying children (such as me) lowkey nice employees and good food, always comes out fast, never had an order wrong here read more

Like any other Starbucks that I've been to, this store are friendly. I ordered a basic caramel Frappuccino and a taste of the same like any other one that I've ordered in the past. read more

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This is one of the largest Starbucks I have ever seen! It's very deep - meaning you can go back a looooooonnnnngggggg ways into it! I stopped here today for java after eating breakfast/lunch at Virginia Bagel which is just next door. There is a ton of seating in here! Tables and chairs, bars with stools, comfy couches and plush chairs, plus a small area cordoned off for children to play - complete with some toys! When I ordered my Grande coffee - they were in the midst of brewing up a fresh batch and so we had to wait for 5 minutes - BUT - they gave me and the others that were waiting for our coffee - our coffee for FREE! I was surprised by that! I got the Bold, Christmas option once again. The post-lunch rush must have just occurred - all of the sudden there was a very long line. I was amused by the woman who came in and ordered a complex drink that included the requirement - 190 degrees. I was so very tempted to get back in line and loudly ask for a drink that would be 193.75 degrees, a caffeination rating of .083 on the Greveltch Scale, with a residual takeon field rating of 0.0000008 Terahertz. :-) But I didn't. This Starbucks is sooooo long and deep - that they have not one - but two separate stations for adding sweetener, creams, and milks to drinks. Of course there is a T-mobile wireless internet connection here - a few folks were sitting about clacking away on their keyboards - doing laptoppish things. read more

Starbucks - Coffee & Tea Near Me - Centreville, Virginia

Smallest hidden entrance, leads to the largest sipping hall ever. Baristas nice. Needs more chairs. Rebel says: 4 read more

I hit the Giant next door for a friend and noticed this Starbucks here. I had not had a cup of coffee all morning. I walk into a pretty spacious room with a smiley and eager order taker. She was so friendly. I noticed they had a smores drink advertised and I asked her about it. She was very responsive and says it's soooo good. I guess I'll have to get one, one day. As I was waiting for my drink two employees were teying to assist this guy who swears he pre-ordered a coffee but the employees looked at their logs and determined they had not been made aware of the order. They were super nice to the guy and suggested perhaps he called the wrong location. He didn't get a drink but the apology from the employees was very kind. I was impressed. My coffee was good and timely. read more

I have been living in the area for close to 20 years and try to avoid this Starbucks especially during the weekend. The drinks and service depend on who is working. The am crew during the week tends to be better than the weekend crew. The Staff at Stone road tend to be chatty behind the counter and slow to acknowledge the customer. Unfortunately, things did not improve post pandemic. I prefer to go to the location at Centrewood or Union mill. The service tends to be quicker, more attentive and the green cup inserts are in the common pick up area. read more

Usually makes my drinks accurately but occasionally some mistakes. Love the pink drink with vanilla sweet cream. Also love getting the creme frappucinos which they do sometimes put coffee into. The service is not too great as the workers are swamped with a bunch of orders. Some seating available inside. read more

WOW!! What a great way to start your day. Bria was so kind at the mobile order station and I loved the kind barista (don't know her name) - glasses, cool flower tattoo, and brown beanie. So so friendly and truly made my morning feel so much better. I loved this location, had awesome seating! Very clean too. Wish this was my local Starbs! read more

I'm not a fan of Starbucks, however this Starbucks has to be the best one I've ever been to. Their staff is fast, efficient, and helpful and their selection of sandwiches is better than other Starbucks in the area. Most Starbucks in this area are an ordeal to go to because they are so slow. This one however is fast, keeps the line moving, and remembers your order. When purchasing supplies to make coffee at home, instead of selling me a little bottle of vanilla coffee flavoring that was sitting out on their display shelf, they suggested and sold me one of their large bottles that they use for making their coffee drinks for only a dollar more. Not only was the flavor of the syrup better, but I got five times more syrup for a buck. read more

Nice workers! No complaints! Just got yelp so I'm reviewing everything around. Have a blessed day -Sharon read more

I always have a good experience at this Starbucks. The workers are always in a good mood and aren't rude. I definitely recommend this location over the one on st.germain. This one is also less crowded! read more

I don't have an I'd but a complaint. I was doing Uber eats delivery. I took an order that took me to your establishment on stone road in Centreville Virginia. I waited at the door for about 15 minutes. I called two - three times but still no answer. There were three people inside and they saw me I even knocked on the door. They still didn't even see what I need or just tell me they were close it would of been the polite thing to do. None of them decided to do anything. I had to cancel the person order. read more

Warm living room environment. Great, extra large Starbucks in Centreville. There are many regulars and work at homers that frequently this spot. There is a warm and friendly atmosphere and the regulars know each other but are accepting of newbies. The Starbucks coffee is predictable, the staff is friendly and helpful. read more

This Starbucks is gross, filthy and loud. Restroom and tables very dirty. No fresh fruit or similar healthy options

Ample seating and outlets, always a plus. The staff are always friendly, greeting customers with big smiles. Never had a bad experience here with customer service. read more

Typical Starbucks. They take your order, make your drink, stay courteous. Not much to say about this place. No complaints. read more

Starbucks - Green Tea Creme Frappuccino and Pineapple Black Tea Infusion - Coffee & Tea Near Me - Centreville, Virginia

Clean, large space, good quality food and drinks, and friendly barista. On top of that, quick service during a morning rush. Everything you need in your Ideal Starbucks checklist. When it comes to Starbucks, cleanliness is a HUGE deal. I mean, what good is consistency when the facility is dirt. I'm so happy that my neighborhood Starbucks keeps everything tidy, and condiments are always well stocked! The biggest thing I notice here is definitely the service. Very friendly staff who remembers everyone's drinks. Not quite mine yet, but hopefully soon they will. Who doesn't want a morning pick-me-up before their "morning pick-me-up"? Cheery staff helps with that! Lastly, the consistency in their drinks are spot on. I can't say how many times I've been disappointed in the way my normal lattes are made at other Starbucks locations. Stick with the recipe, and it's all good! read more

Double check your orders. I ordered a venti and received a venti cup which was only 3/4 full. This was the first time I've ever returned something at Starbucks. Honestly the manager could have handled the situation better but my advice is beware. read more

This is my neighborhood Starbucks. I've been going for 2 years. Definitely not a regular though I almost always enjoy the customer service when I go. For the most part all the baristas are friendly. It's always very clean, & they haven't messed mine or my family's drink up! read more

Depends on who's working. The typical morning teams are solid and because of that, this is my go-to Starbucks due mostly to the fact that they feature the Clover machine which I order to sample the selections of Reserve Roasts when we run out of our small-lot delivery from Moustache. But the afternoon shift, of late has featured a collection of newb baristas who are undertrained and will lie to your face about the Clover machine being broken instead of admitting that they don't know to use it. If you can't operate the equipment I have to knock a star off the training process - if you can take a shift off to teach your staff about unconscious bias, you can spend 15 minutes teaching them how to brew and scrape. Lying to my face about a machine being broken, when It worked perfectly yesterday and will work again tomorrow is unacceptable. Down another star. read more

Employees are busy talking to each other don't even Care if you waiting in line. Took me a few minutes to get their attention. When my coffee was ready the girl just tossed it to me without saying a word and got right back to the other girl continued chatting. Rude! read more

It's the staff that makes this Starbucks great! Very friendly and if you're a regular, they call you by name. Any special order lattes are always perfect. I have noticed very particular people asking for certain baristas to make their drinks as if one else can make it right. It's a credit to the quality of baristas at Stone Rd Starbucks. It has plenty of indoor seating available including two large tables for a large study group. This Starbucks also has a separate, closed in children play area, complete with toys to keep them quiet! All-in-all a very clean and well designed (and staffed!) Starbucks! read more

I visit this location all of the time. Maybe it is a bad thing when they know you by name and what you like to drink. Tim, Albert, and the rest of the crew are great. I like the fact that they have plent of outlets to plug my computer into. The free 30 minutes of wi-fi with the Starbucks Gold card i is a nice added plus. read more

Best Starbucks I have probably ever been too! Coffee tastes great, all the employees know everybody by name and they all genuinely seem to be enjoying their job. Keep it up! read more

Worst Starbucks in the area. Has been below average for many years now - slow service, indifferent management... But now they have removed most of the seating from the main area. Why - who knows... ?But it creates a sterile unwelcoming environment. Not sure what Starbucks management is thinking, but this is a big fail... If you want Starbucks, pick another location... read more

I visit this Starbucks typically in the afternoon around lunch time. They have some really great baristas and few that are not the most pleasant. Only one or twice have I ever received a drink I was not happy with but for the most part I am pleased with the quality of the drinks I have bought. There is alot of space to sit and even a small outdoor area as well when the weather is nice. The store is always clean. read more

This is an awesome Starbucks. It's a bigger location. They have a kids section if you have children. Internet is provided by Google so it's very quick. The baristas were awesome. They made my drink to perfection! I love going here on Saturdays to work on my grad school applications. read more

I normally get my coffee at this location and it has been fine. I got Iced Vanilla Soy Coffee Latte this morning and it wasn't good at all. The coffee was bland, cant barely taste the vanilla syrup. The label said soy but I really don't think the barista put soy milk in there. I'm lactose intolerance which make me have a fairly bad reaction to reg milk. As I was mentioned, my body reacted badly to the coffee I had in the morning, that I had to left work early. Very disappointed and will not return! read more

I went to Starbucks today and it's great! I love the smell when I enter Starbucks it's very awaking and exciting.

Love this one! Been going here well over ten years and can't say enough great things about the staff. Tim, Jamie, and rest of the crew know customers names, take time out to say hi, and make fabulous Chai Teas. read more

This is my "on the way to work" Starbucks and I have to say that all of the reviews below are 100% true and valid. Although we just moved to the area a few weeks ago and haven't become a "regular" yet, the staff truly is friendly and fast--even in the mornings and weekends. There was one occasion (on a busy Saturday morning) where someone accidentally grabbed my drinks so I waited longer than normal for my drinks. I informed them and they remade the drinks. The manager immediately gave me a free drink coupon to rectify the situation. As a marketing professional, THAT's how you keep people coming back. Make it memorable and people (like me) will be singing praises. read more