I tried out this Starbucks today. I definitely like the space. It is much larger than the other Starbucks in Centreville. I do appreciate a quiet room to work and/or have a conference call. I ordered the healthy Spinach wrap for breakfast. The personnel I was a little disappointed in. No one greeted me when I entered like the other Starbucks. The cashier got my name wrong. I was wondering why my order was taking so long. They placed it on a counter away from the other orders and spelled my name Sady instead of Sandy. I'll give them another try next week. read more

I go to this location because it is located close to me and i swear every single time that i go here the employees are so rude. they make it seem like such an inconvenience when I order a drink. sometimes I will get to the window to pick up my drink and they won't even say a word to me which is so weird. i understand this location is probably one of the busiest but where is even a little customer service? read more

This Starbucks is located adjacent to the retail complex which houses the Dulles Expo Center. It's a little hard to see at first as it is clumped in with a bunch of fast food restuarants. I ordered a Grande Cold Brew with Half n' Half. The drink was strong and delicious! There is a ton of seating inside - and some outside, as well as a Drive-Thru. This is the first Starbucks I've seen that has a dedicated room available for rentals. It was being utilize the day I visited - and so is off-limits to regular customers. This Starbucks is pretty large on the inside - lots of seating available: tables and chairs; hightop tables and stools; couches, etc. Service was good! #Starbucks read more

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Barista was very rude and condescending when I inquired about the Buy One Get One Free offer.

You typically use the drive-through, but this time you went inside and received poor service. I've waited five minutes before being acknowledged, and when it was time to receive my order--two chocolate croissants--no one called my name. When I approached the counter to ask about my order, the staff mistakenly gave my items to someone else and claimed it wasn't mine. Frustrated by the confusion and lack of communication, I've decided not to return to this establishment. read more

I go to this Starbucks all the time, but today? Today was just the worst experience ever. The girl in the drive through was ridiculous. She kept saying she couldn't hear us, like why you got a person with hearing problems in the dam drive through? On top of that our drinks were bitter and I have the same drink all the time and this time was just horrendous. I let her know and told her to do it again, she asked what was wrong with it, and while I was talking she just stared at me the whole time and waited for me to finish and look at my husband and said "Can you repeat what she said? I couldn't hear" like WHAT? You couldn't hear me the whole time and you couldn't say anything you just waited for me to talk first? She put more milk in the drink and she there telling me how the drink is like that and crap. Like NO LADY, this is not it. I was so upset that I left and didn't say anything else to her because I was going to lose my mind on her. Worst customer service. I end up going to another Starbucks that actually does the drinks right, I'm not looking forward to go back to this Starbucks at all if that's how drinks are being made now. read more

While waiting for my niece at her dance class I popped over to the outdoor shopping center for Chantilly Exp center and visited the Starbucks for my first visit. Tucked away from other restaurants (all fast food) there is a drive through but I elected to go inside and ordered my London Fog Latte and a chocolate chip coke (unlike Barnes and Noble where they also have oatmeal at the Starbucks). Large inside, clean bathrooms. My order isn't usual so the cashier had to explain how to make but it came out fine and it was a nice afternoon snack. read more

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This Starbucks stands out to me because of their consistently exceptional customer service over the years. They are always willing to help customers who come in and order in-person (rather than in the app) who may have questions or difficulty ordering, and are always making sure customers have what they need, e.g., if the employees notice customers have been waiting for a long time. Other things to note: This is a really nice-looking, newly renovated Starbucks and there is a separate private room with a long table if that suits your needs. read more

Drinks are awful at this location. Sat there and watched them make drinks and noticed they never put any shots in them. Just syrup and milk.

I find this location to have very friendly employees and my orders are always correct and expertly made. It's a convenient location in the Chantilly shopping center near Dulles Expo and the Walmart. Years ago when they first opened, they were the very last location to have the gingerbread syrup in stock to make gingerbread lattes (our absolute favorite) and we thought we had found a gold mine, ordering several each visit until they sadly ran out by early February. The staff always greets me and thanks me by name, and often say hello to my kids when they're in the car. It's that added friendly touch that I appreciate! read more

Starbucks - a red fire hydrant in front of a starbucks - Coffee & Tea Near Me - Chantilly, Virginia

Oooooooo I love this location!!!!! Every new Starbucks from the round up needs to be modeled after this one!!!! Its huge on the inside and so shiny and pretty. There is plenty of seating throughout!! Large tables, small tables and even a private room with a sliding door, so if you have a large party you can occupy this space. I would make sure you do not have to reserve it because the space is that big! High tops and low tops alike!! The location is so open and inviting it makes you feel like you need to stay for a while even if that was not your intent. The baristas are friendly and make your transaction a breeze!! In addition to the great baristas and all your typical faves, this location also had the taps for the cold brews which are not standard at all locations. If time is not on your side and you cannot walk in they do have a drive thru!! Located right off 28 and in the same general area as the Dulles Expo its great to have a bucks in this area instead of having to travel further out for some coffee goodness. read more

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Great Starbucks! Service is very friendly and professional, they will remake your drink if you're not satisfied for any reason, pastries are warmed to perfection. Never had a single issue here and always thoroughly impressed. Love the drive thru it's so convenient and open early! If you haven't tried the cinnamon cloud make sure you do! Register for the app to get points on every dollar and accrue to a free drink. Really worth it in the end especially when you can get coffee no matter if you forgot your credit card at home with the trusty app. You can customize easily there too. The baristas here are very knowledgeable Incase you don't have the app but want to make sure your beverage is dairy free, sugar free, or whatever your dietary needs are. Seating is perfect with tables for work, more lounge-like individual seats, or bar high tops in the back for interviews, catch up sessions, or a casual date! I have noticed they seem to host some events in the back corner and can separate it off from the rest of the shop for special events with sliding doors. read more

I'm here for the first time on a Friday afternoon in September. There are plenty of chairs inside and it's mostly empty, only one or two other people. I think they do most of their business through the drive-thru. A good place to do some work. I'm finding the wifi is a little flakey for some reason, but I'm able to connect through McDonald's wifi. Drinks are the usual Starbuck's fare. read more

Came around 7pm had mobile ordered for drive thru just a couple minutes before pulling into the drive thru and told the worker the mobile order name and off the bat she was rude and disrespectful saying they don't have the order until we had to say we just placed it and then she had an attitude with us and tried telling us to pull forward and park because we ordered 3 fraps but in reality we ordered 2 and a matcha so if you're gonna be a rude bitch at least know what the actual order is don't be rude and wrong pick a struggle. This is very disappointing and upsetting as an ex partner for starbucks i know this is not how the customers should be treated and I think they need to check their workers and do a retraining because this is not how starbucks treated people when i worked there a couple years ago you weren't supposed to tell people to pull around and park but maybe it's different now or by districts. The worker was still in the wrong with her attitude and this starbucks needs to do better I would like to be in contact with the general manager and store manager about this incident because this is just wrong if you don't like ur job then don't work there don't be a miserable bitch and take it out on ur paying customers read more

it's unfortunate because the interior of this starbucks by far the best in town but the staff seems so understaffed and therefore rushing the drinks. My drink tasted so terrible... I order the same thing at every starbucks so I KNOW what my drink is supposed to taste like. I politely asked to fix my drink and they did but the second time was somehow worse. Are they not following the recipe? I'm so confused and disappointed. Paying $8 for a drink that tastes so bad can't even finish it. I've been ordering the same drink for years now and never had this bad of an experience. I want to come back because of the interior and plenty of sitting space but too bad the drink is bad, not sure if I'll be back anymore. read more

I understand working through the morning rush as an ex-barista myself, but this location definitely prioritizes the drive-thru in the mornings. I always place my mobile order at least 15 minutes before I arrive to pick it up but it still takes another 5 or so minutes for them to make my drink when I arrive in store. At this rate, I've learned to just go through the drive-thru, even if the line's out the parking lot. It's unfortunate because the quality of the drinks and the employees are great. read more

Although the woman who took my order was nice, the drive thru moved very slowly. Even longer lines at other locations move much faster. I haven't been to this location before, but it is conveniently located in FFC with all the major fast food joints. The guy at the window didn't greet me and just handed me my stuff, which usually isn't the case at Starbucks. Maybe the service inside is better. read more

Starbucks - Bacon Gouda - Coffee & Tea Near Me - Chantilly, Virginia

Slowest starbucks ever not sure if they are understaffed or just extremely slow but i will be choosing petes coffee across the street from now on read more

This location is brand new as of this year, and unsurprisingly clean and spacious with mid-century modern decor as it took the former location of a Chik-Fil-A. The coffee and service are typical of any other Starbucks; the issues are with its operation. First and foremost, this Starbucks is kept at an icy cold temperature year-round. I am not exaggerating when I say this is the coldest establishment I have ever been to. In Winter you can wear your winter coat with layers underneath, or Summer jeans with a long-sleeved shirt and a sweatshirt; you will be left shivering nonetheless. The counters and wooden tables are even cold to the touch. It's impossible to stay here longer than to be served your coffee, which I suspect is the reason they keep this location so cold. Next is their conference room which can be rented out. Fantastic space, and great that it can be rented out, however I don't know why anyone would with how cold the building is. Furthermore, the staff doesn't enforce or care about rental times. I was once at this location and a group kicked everybody out of this room at 6.15 for their 7.00PM rental. Excuse me, but if they wanted to occupy this room at 6.15, maybe they should have made their reservation for 6.00 instead. Staff didn't care, which should be concerning to whoever manages this location, because this not only made customers walk out the door a full 45min before they should have had to, but also because they're allowing rental money to be left on the table by essentially giving free rental time to whatever groups rent the room and show up early. Awesome deal for rental consumers, but as a business practice, poor. I really, really want to love this location, but they are doing quite a lot to drive people away. read more

I've gotten coffee and food from this store every day for the past year. They've stolen my money multiple times and like an idiot have given them multiple chances. Dumb of me to think they actually care about their customers. Surprise surprise, This store is now on my shit list. read more

I've been coming here in the mornings to grab coffee before work. The drive through is relatively fast. The other day they had issues with their drive thru register and I had to give them my gold card because I didn't want to hand them my phone to run off with. No issues with how the coffee has turn out. read more

They are always out of oat milk. Today they where out of oat milk and lemonade... in spring. My friend who works at a different Starbucks location wanted to use his partner number he has a non American name and when he's ID didn't match they denied him. Our barista had no patience even when she was the one messing up our orders. My suggestion is if you are going to put someone at the cashier train them in costumer service first. read more

Starbucks - Iced chai tea latte and a mocha cookie Frapuccino - Coffee & Tea Near Me - Chantilly, Virginia

The older man in the drive thru was extremely rude called me a dumbass when I accidentally pulled it

Great customer service. Big plus when they remember your name and have your drink ready for you. Well lit store and great layout. They also have a meeting room you can reserve. read more

Starbucks - Coffee & Tea Near Me - Chantilly, Virginia

It's new and great it's got great space and sitting areas the interior and exterior is very appealing, it stands out I love the design too. The only con is that it's really cold inside read more

Starbucks - Stopping by - Coffee & Tea Near Me - Chantilly, Virginia

I made an online order from the app and at first they said there wasn't an order then I went to the window and then they started to make my drink but she filled the whole cup with ice and the pumps of syrup she added water and didn't add the espresso it can't be an americano with out espresso read more

Starbucks - Americano - Coffee & Tea Near Me - Chantilly, Virginia

Best service a Starbucks can give! Always so friendly and helpful I mobile ordered to the wrong place and they just made my drinks for me no questions asked read more

Nothing like having some impatient person behind the counter tell you that you must've messed up your mobile order and that they don't have it, right after you point at the order with your name on it behind the counter. Thanks for wasting my time. Also one star for all those times when I was in town last year, and you kept giving me the wrong green juice. This is my reality now, bitching about shitty soulless big business coffee on Yelp. 2020 sucks. read more

If you are a Starbucks fan this is the BEST one around! Staff is friendly, the lines move quick, and your order is always correct! Which they could teach the rest of the shops around to be as good!! Thanks to the staff for always making my morning a little better! read more

his is the worst Starbucks I've ever been too, I went in and these liberals made me wear a mask! I couldn't believe my eyes! Or ears! I tried to order this new drink from their secret me u I saw on tiktok and they told me that drink doesn't exist! Uhm if it didn't exist then why have I seen it on tiktok?! They even had the gall to ask me what's in the drink like I have any idea about that!! They should know how to make the drink that's are on their menu! And on top of all that they were so rude to me as well, didn't even say my pleasure when I thanked them. Guess I'll stick with chik Fila then. Then when I ordered my usual drink they started throwing ACTUAL CUPS AT ME AND TOLD ME I SHOULD LEAVE AND ONE OF THEM EVEN TOLD ME I LOOK LIKE A LESBIAN GARY BUSEY AND DRESSED LIKE IF HITLER GOT INTO REGGAE MUSIC read more

I ordered an iced chai tea latte no ice and the actual tea itself was made correctly but they gave me ice which really waters down this drink :( read more

Starbucks - This is the iced chai tea latte - Coffee & Tea Near Me - Chantilly, Virginia

We as a sudden stop by. It's a brand new store that opened in Chantilly and I think that's one thing Chantilly was missing! More Starbucks! We only had one by the Costco but this is more closer. Inside is very nice and the baristas were nice and friendly. Went with mom, sister and husband and we all enjoyed our coffees. And what makes the place good besides the good coffees wwas the good service and the ambiance. We tried their new flavors can't remember the names now. But would definitely recommend to go to this new store. read more

This Starbucks has it all pretty good variety of merchandise and tasty drinks,also really nice baristas and cashiers it has nice people, but the Lee Plaza one is not as good. read more

This is a pleasant Starbucks. The staff is nice. The new location is comfortable and warm. It is a great place to meet people.

There are large tables for groups! Pretty cool vibe and one of the bigger Starbucks I've been to

Great food and drinks, the manager was super friendly and made us laugh as if we were friends (:

I went in this evening. The worker gladly accommodated my hearing problem since I can't read lips through the masks. Then, I spilled my venti coffee all over a table, chairs, booth, and floor. The staff was kind above and beyond. They even gave me a new coffee. I could have had a bad time in there but they made sure to treat me with dignity and kindness. Kudos to them. read more

Normally I would give this location a higher rating but the last 3x I have been there the service has been bad and the drinks not properly made. The mid afternoon drive thru barista is not friendly and I have to wait longer than usual for me drink (green tea latte-not that time consuming). Also the staff looks really disheveled during this time. Disappointed. Guess I gotta learn how to make my own drinks or pick another location. read more

The service has been great consistently. The drinks are made well. The location is quite large. It is a welcome addition to the Chantilly Place. During the work week it's not too busy. I can't vouch during the weekends when there are shows. read more

Would be better if the AC was not so cold at this location. Otherwise, its such a great space for studying. No complaints about the service or food. Just pls turn down that AC! read more