5.0 Service - 4.0 Ambiance - 3.5 Food A refresh to my review, 7 years ago After finishing the "how'd we do" guest survey email from Starbucks today, I realized I wanted to check my last review here. Same number of stars as last. What's changed? The service. The baristas here consistently provide warm welcomes when my co-workers and I arrive along with well-made lattes. The store manager, Shane, always says hi or waves from the drive-through window and engages in friendly chit-chat. The employees seem to genuinely enjoy working here. (And, we've been visiting enough times to know if they are faking it!). The food is good enough, and on occasion, I'll order the spinach feta wrap. My co-worker always orders the banana bread! Ironically, in my last review here, the store had just undergone an upgrade to the inside, and is now going through another refresh, that mirrors some of the other local Starbucks cafes. So far, the look is more inviting. Located on the corner of 436 and the entrance to the BJ's plaza, the store also boasts a drive-through. But be aware that the small store and few parking spaces can be challenging even to the most patient coffee-enthusiasts. read more

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Nancy and I stopped in for a pick-me-up while shopping in the area. This store is located near a busy intersection and the parking lot can be tricky when it's packed. It's Starbucks so it's a bit pricey. I usually stick to a simple Americano when coming here since a large comes to $5.08, Yikes! I had a gift card, so I'm living it up, lol! The store is clean and organized. Staff were super friendly and efficient. I wish they still had the creamer, vanilla, chocolate, cinnamon seasoning at the mixing station, but staff will provide it at the pick-up area if you ask for it. They have a good amount of seats inside the store and they also have a nice patio available if you prefer to be outside. All-n-all, it's a great spot if you need a strong coffee or light snack while in the area. read more

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It's a Starbucks. Scott had a gift card so we pulled in and got a large coffee. I usually don't like Starbucks coffee but this one tasted pretty good today. This store is very clean and friendly staff, lots of pastries to choose from. It did have a lock on the bathroom door which I thought was odd you had to ask for the code. I no longer have the vanilla and cinnamon shakers out by the sugar you have to ask for it and they don't have vanilla. But overall we had a pleasant experience here. read more

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Service is always great here and the line moves pretty quickly. Today I tried the Dubai chocolate matcha with soy and it was freaking delicious! That drink will be on rotation for sure! The breakfast at any Starbucks is always hit or miss .. it never looks like the picture and taste freezer burned or old. So I stay away from it unless it's the egg bites or their bakery items .. you can't go wrong with a bagel or croissant. They have outdoor seating and a decent size parking lot but the drive thru line is short and can easily get crowded where you are forced to wait outside of their lot to get in line. read more

Starbucks - Dubai chocolate matcha - Coffee & Tea Near Me - Casselberry, Florida

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Pictured here is the hibiscus tea and dragon fruit drink. They add a bit of syrup unless you ask to opt out. I love love hibiscus tea and can drink way more so don't ask me why I got a tall. Just scared to ask how much. Lattes are typically my go to. I enjoy many of Starbucks locations and nice to plug in and get work done there. Would love to see more local mom and pop coffee bakery shops though, no offense. Friendly staff make up for it though~ cheersss! read more

Starbucks - Coffee & Tea Near Me - Casselberry, Florida

I used to be a Starbucks fanatic and drank it 3-5 times a day but now it's just a in case of emergency on the road or airport fix. I love the holiday drinks and service at this location is always quick and good. read more

We enjoy Starbucks not only the coffee but the environment to enjoy the coffee after purchase

Everyone in the morning was super nice and quick with my order line went super fast as well

Go to Starbucks when I am on my way to work in Oviedo. Pretty decent drive thru with minimal wait time. Friendly staff and drinks are up to par. Drinks are made efficiently and taste great. Only downside is they do put a lot of ice in the drinks. Inside is pretty nice with a few table seats. read more

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I had the worst customer experience at the Casselberry location today. The employee was so rude and offensive. I refuse to ever visit this store again. EVER! I am going to the top of the company with my complaint. read more

Went for some energy as all starbies addicts does. They didn't have any matcha which I am trying to wing off of their coffee so I just got a refresher.usually they are quick and efficient haven't ran into any problems with this location. read more

Amazing service, the place is a little cold but I'd rather it be too cold than too hot. The drinks are made expertly. So good read more

Starbucks - Pumpkin spice latte - Coffee & Tea Near Me - Casselberry, Florida

I ordered a tall (small) cappuccino twice in a week and both times they gave me a half an empty cup for $6. Rip off. read more

Starbucks - I ordered a tall (small) cappuccino twice in a week and both times they gave me half an empty cup for $6. Rip off. - Coffee & Tea Near Me - Casselberry, Florida

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Parking my scooter outside is not a problem. However, they treated me as if I was committing a crime for asking to bring it inside. The manager was very unfriendly. I don't know what may be happening in her life; maybe she had a bad day. I just think your customers deserve some sort of respect. read more

Super fast drive through, five cars were in front of me. By the time I pulled up to give my order I had a drink in hand five minutes later pulling out. read more

Shane, Juan, and the whole crew are the best! So much flavor and love here! We come for the caffeine and stay for the care! read more

Starbucks - Shane, Juan, the whole crew are the best! It shows in the consistent flavor and love! We come for the caffeine but stay for the care! - Coffee & Tea Near Me - Casselberry, Florida

I'm not typically one to review a corporate chain - they've got their loyal patrons and locally owned businesses need our support. That being said, I have consistently gotten such courteous and thoughtful service here since the pandemic started. As an example, today I biked a mile to come do some work at this location, just to get out of the house and get some caffeine. When I landed, their cafe was totally closed and only their drive thru was opening about 10 minutes after I arrived. I stopped my bike at a table to hydrate and come up with plan B when one of the baristas noticed me and asked if I was alright, apologizing for the inconvenience. I completely get last minute changes and COVID restrictions, so I was very ready to just graciously head out and come back another time. She instead asked for my order then and there, sent it in, and they had me bike through the drive thru to pay and pick it up. It was hilarious! I was so so grateful that they were flexible with me to the point that they were able to be. (I would also like to point out that they may not have been willing to be so flexible if I had put up a huge fuss or fight.) They've definitely gotten a little bit more loyalty from me. read more

Great experience coming here this morning. I got a venti strawberry lemonade refresher no berries, taste great. Jonathan helped me today and brought such great vibes and positive energy to my stop here. 10/10 service he was amazing! read more

Starbucks - Coffee & Tea Near Me - Casselberry, Florida

This location has a drive thru but the location I think attracts too many customers. We stopped here to get a drink but the line was so long that we decided to drive a little farther. We went down 17/92 to longwood in order to get the coffee faster- we were heading in that direction anyway read more

Pretty good coffee, small location, and small drive-through not very well set up. Sometimes charges a ridiculous amount for an extra shot of espresso but other locations only charge like $.50. read more

(1/23/2020) was waiting at AVS down the road for lab results to come back, killed some time with a Venti Latte and Sausage and Cheddar Breakfast Sandwich. These are premise, of course, and just flash steamed to melt the cheese. Sandwich came up pretty quick, latte took a little bit longer. It was a weekday morning, drive-thru had a line and it looked like pretty much everyone in the place was working on their laptops off the free WiFi or having business meetings or conference calls on their cell phones at the communal 8-tops. Pretty friendly and efficient staff, kinda hard to get a seat, not exactly neighborhood hang out kind of place. read more

Starbucks - Sausage & Cheddar Breakfast Sandwich - Coffee & Tea Near Me - Casselberry, Florida

I thought this location was very friendly and efficient. When I pulled up around 11am there was a line but it moved fairly quickly. The girl for the drive though order was very friendly. And the girl at the window was super helpful when my coupons for free beverages were glitching. I had a very positive experience here! read more

This is one of two Starbucks locations within just a few miles of my house. The staff and service are always top-notch whenever I stop in! Drinks are made quickly and one is always greeted with a friendly face! The entire store was very recently remodeled and now has a modern open concept seating area that is clean and inviting. The restrooms are always kept up as well. This location also recently began providing board games, inviting customers to stay and enjoy them with their families and friends-a nice change from the grab and go vibe Starbucks typically gives off. The parking lot is a bit tight given that it shares a plaza with a few other businesses, but other than that I would certainly recommend visiting this location! read more

Starbucks - Casselberry Starbucks. Modern light fixtures. - Coffee & Tea Near Me - Casselberry, Florida

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One time I came here and the girl argued with me about my drink after I told them I didn't like it. I came here today and the girl I talked to on the speaker was nice, and offered me options when I wasn't sure how to get a stronger coffee taste in my cold brew.. However, Mady..? the Asian girl at the window was very dry, and her tone was super rude. Seems like see needs an attitude check because I definitely don't think people want to deal with that at any point in their day. read more

Alright. Now Starbucks is my go to especially when I'm in a time crunch and don't want to get out the car. So I ran thru thus morning to order a Venti sized drink. Well when I got to work and finally opened my drink to stir it I noticed that I'd say 25% of my cup was empty! Now when you pay 6 bucks for a cup of coffee I expect it to be filled to the brim! So disrespectful to an avid customer :( Come on Starbucks, do better. read more

Starbucks - Looks like someone drank it before I did :( 25% empty when I opened it. - Coffee & Tea Near Me - Casselberry, Florida

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Starbucks is always expensive. I always say that as long as the customer service is good, then it's worth the high price, and this Starbucks didn't disappoint! I asked for no foam on my late and I didn't have one bit of foam! The flavor of my drink was awesome! The customer service was great and they were very very fast! I would definitely recommend stopping here for a cup of joe to pick you up, or just something sweet to tide you over! read more

OK, so a Starbucks is a Starbucks. Right? Doesn't matter if it's inside of target or a standalone building or the strip mall... Starbucks pretty much a Starbucks, consistent, a bit expensive for coffee, usually a fairly clean bathroom to use and relatively quick service. This particular location just does not make to be Starbucks quality check as far as I'm concerned. The store while visiting visible from the highway is a bit difficult to enter as a poorly executed drive-through blocks the only entrance in without driving all the way around another building to circle around back. The Starbucks itself is somewhat talk to way, not possible to get to, but like I said it's a little bit irritating and with a live there very long drive-through line it does totally blocked the way in and when you have to be as bad as I did a bad bad thing LOL! As for food, coffee, drink, whatever. It's the same stuff you find at any other Starbucks. Everything is well-stocked and looked good. Even the perishable stuff down in the refrigerator case was all neatly organized and clearly freshly replenished. My only complaint are difficult to get it in/parking in general and a mediocre at best kind of friendly staff in general... Not the best of the best of all a Starbucks that's all I'm saying. Would I get coffee here again? Of course... read more

Starbucks - Kinda neat outside - Coffee & Tea Near Me - Casselberry, Florida

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Extremely disappointed the moving of Starbucks from 750 East Altamonte to 168 Semoran Blvd Exchange. Not sure how the came about to even think on such idea... since the genius are not daily customers. There are only 3 IN/OUT exits, 436 is an extreme busy stransit, just to even atempt to exit if your in a hurry. Specially on mobil or uber orders. The parking is going to be a mad house, since employees will take the best parking, not to say the lease... How many employees did you expect in each of the 5 food stores, located in the same plaza... We could wiggle around w/o reckling the Walgreens customer and or employee parking... although am sure they will probably start putting signs (ONLY FOR WALGREEN CUSTOMERS) right... I frecuently visit the 750 E, not just because is within walking distance from my apt, it's a trendy area, you have the best in stores, sorounding. The Cranes Roost festivities, brings this Starbucks money. Besides, your right next to hotels. My I see daily customers of Wholefoods, Chillis, etc, just come over for a nice chat and drinks, etc... It has great views, besides all if there is heavy traffic in 436, there are 12 exits from this Starbucks... no way to get stuck... At your new location 168... am not driving, also then when I exit, I will have to go from the right late all the way to the left, to do an U turn back to "UP TOWN" CRANES ROOST... There is no problem with the baristas service at any of the Starbucks locations, I luv them all... But many think, that marketing and investors, picks worst locations for traffic in/out conviniently. For example: Your new location at Lee Road, close to I-4, has the worst in/out traffic convinience, bad traffic due to it's right before the I-4 or you have to do a U turn, if your in the oposite side, dangerous. I never visit it, although I drive by it every day of work on my way home... You have so many other locations that are extreme dangerous. But then again, like I said before, the "GENIUS" marketing locators... are not using these locations at all. Never the less at your new location 168 there is nothing. Across there are only 3 bldgs, of Advent Health, with students, closing about 4 pm, then no activity, The Advent Health Hospital, near by, but am sure they will not risk crossing the main 436 ave to the new location... might end up at the emergency room... and/or their luch will be over, right. In overall, am sorry to see my favorite Starbucks leave. I will go ocacionally on non busy days... but the "Lechonera" new Puertorrican rest, just opened. They are having trouble with the exit of customers, bad traffic area. I visit other Starbucks if am out and about... the Winter Park if right across my work... so it's convinient for pickups. But not to stay enjoying, it away from my apt... Too bad the could not resolve a good contrack with Rimkus Realty, they did miss out on doing a drive thru... all the way from the back side of PeeWee and great terrace with the views. I can always walk to the B&N Starbucks, Altamonte Mall. I won't be able to use my rewards... but at least is within walking distance for me. Remember you were only competing with Wholefoods Market coffee, and many choose Startbucks... Now customers need to encourage Wholefoods to offer reward stars card. New location, 168 you will be competing with Panera, First Watch (to say the lease... I luv it for healthy breakfast). Sorry but when my family visits we choose it, over Starbucks. Good luck at the new location168, I will visit to take photos of the traffic flow from all the fast food sorrounding at this plaza... Judys, BTW, still love Starbucks... but at times we might have to make other choices... and spread our wings... LUV U ALL.... read more

Great friendly atmosphere and clean Starbucks. Highly recommended. Starbucks always been a great coffee place and always on time for pick up or in store order. Everyone that works here is great read more

Alex is the best barista. She is super nice and helpful with customizing drinks. Always great service when she is working.

I am still visiting this location often and their service and success at getting orders right has been back and forth. Once in awhile, we sit there while one of us gets our order and then they give our 2nd order away to someone in the drive through...never to make it again for us. We've even had to ask twice when they have done this. Only customers inside the building and one is sitting there without anything...you would that that would be noticed, but no, usually they don't see it. However, when we do get our orders, it's as ordered and pretty quickly, so I'm still giving it a 4. The crew is nice and attentive when we are ordering speaking to them. They have also finally stop asking if we want chocolate treats (chocolate iced bread/muffins) heated up, which always makes an insane mess. Yay for not having to say no to that question, get ignored, and receive a melty pile of chocolate. :) read more

Starbucks - Cookies - Coffee & Tea Near Me - Casselberry, Florida

The male worker there was clearly very bothered by me ordering drinks. I think maybe the girl who took my order didn't hear me say two of the first drink I ordered, not a big deal. When I mentioned I was missing a drink he made it very clear he was annoyed by this by making faces to his coworker who was laughing and shaking her head. He didn't remake it correct and I almost didn't say anything because I was already so uncomfortable. He made it right the second time & as I was walking away my mom saw him wave me off in a shooing manner. I don't recommend coming here if you don't like hostile interactions with baristas who clearly don't like their jobs. read more

Rude staff!! Asked for a double cup on a hot coffee. Barista acted put out. Have been burned severely, 2nd degree burns twice, due to faulty cup at Starbucks. Won't carry a regular Starbucks coffee without a second cup now. Since she was so bothered, I tried to explain this and she walked away from me. read more

It's no mystery that Starbucks is by far my favorite stop for coffee and other selections that are spontaneous dictated by my cravings at any given moment. I have visited literally hundreds of Starbucks' location since they've come into existence and although they all seem to be pretty consistence with the quality of the products they offer; the service, quality of the product, wait-time, cleanliness and accessibility of the location are the five points I will rate all of them on going forward - so to make the point I've recently incorporated a rating system based on this short list to calculate the rating of the locations I visit. I feel all these criterions are controllable by the corporation, the franchise owner or store manager. Service - 3 Stars Quality - 4 Stars Wait Time - 4 Stars Cleanliness - 4 Stars Accessibility - 2 Stars Rating - 3.4 Stars read more

Coffee, wack. Employees, wack. Experience, wack. Starbucks on university and goldenrod - they're great! Go there instead! These employees are argumentative, uncooperative, and very rude. Good day, SIR. read more

This is the best Starbucks ever. Gray, my barista server person even asked if I wanted extra sus inclusions in my Amogus pinkity drinkity!! I love the customer service here and I've never been unsatisfied with my orders here. It's probably the only Starbucks that has amogus drinks with the sus inclusion options. Honestly, all of the baristas here deserve a raise because they are really doing Gods work out here with how amazing their drinks are. Every time I take a sip from my Amogus pinkity drinkity, I just start screaming "THAT DRINK BUSSIN'" which tells you something, right? I hope all of these baristas continue making bussin drinks because I don't plan to go to any other Starbucks for their sussy baka drinks. Happy Holidays! read more

WOW JOEL !! The gentleman at the window was absolutely phenomenal! I accidentally drove past the speaker and couldn't reverse to make my order, but he made it happen! He really made my day as well as my sisters! This was awesome. I recommend this location 100% ! read more

Starbucks - Coffee - Coffee & Tea Near Me - Casselberry, Florida

Did a quick stop here to grab a coffee to go and be on our way to our next destination. Luckily they have a drive-thru which made things even faster for us. They were quick to take our order and move the line. The drink was made correctly and we were on our way again in no time. One down side is the entry and exit path for the parking lot / drive thru. Exiting out at a light is pretty essential on the busy road that is Semoran, so this makes it extra challenging when that option isn't present. Overall: A- This is definitely an A-OK stop for coffee runs! read more

This is my usual Starbucks. After today it will not be. Ordered two Iced Caramel Machiattos. One was free, because I spent a lot of money to get the stars to get a free one. Regardless, they hand me one of the drinks and it has two cups, they put the original ventilation cup inside another because there was caramel all over the outside the original cup. Why not just poor the original Ventimiglia into the other cup??? I still had caramel goop coming up over top of the original cup and the lid didn't exactly fit now that there's two cups. This is laziness on the part of the employee who decided to do this. I will spend my hard earned money elsewhere since customer service means nothing to you. read more

Starbucks - All the caramel is between the two cups instead of in the original cup. Really disgusting and unsanitary! - Coffee & Tea Near Me - Casselberry, Florida

This is the Starbucks I visit most often. The outdoor patio is one of the best around. Love to meet friends here when the weather is nice. The staff is friendly and efficient and willing to go the extra mile when needed. Tried their Chicken and Quinoa salad today and it was really good, although a bit pricey for a coffee shop - $9.45. read more