I'm a Starbucks fan so have been disappointed with the service at this store. They are so S-L-O-W. I have never waited so long for an order. Maybe it's faster if you go inside. Not sure probably won't go back to this location. read more

Definitely more speedy and clean than any other in the area. We ordered few things even with a long line and had our order in a flatter of seconds! read more

Starbucks - Egg muffin and talk dark roast... Delish - Coffee & Tea Near Me - Buda, Texas

Was just here a minute ago. I waited in line for a few minutes trying to figure out why no one was helping me. One of the employees was on his phone the entire time and when I asked him if i could order, he said, "oh I'm sorry, I'm on break." Just rude. Finally, Connor helped us and gave us a better experience but I just couldn't believe the gentleman on his phone talking to the customer like we're the ones inconveniencing him. read more

Starbucks - Coffee & Tea Near Me - Buda, Texas

Service was subpar. Staff was very friendly but not knowledgeable. Starbucks locations are expanding and the well known amazing tasting drinks are not following. At one point, the Starbucks establishments were known for their baristas and the baristas were beyond proud of their work. Where did those baristas go? They are what make Starbucks. As a customer, we're paying for a product and expecting a particular level of satisfaction when paying. When you don't receive what you're expecting (based off previous experiences) then your money has been wasted. It's becoming more and more common to request plant based alternatives and kudos to Starbucks for following the trend (great marketing strategy); however, is it possible for the baristas to learn to make drinks better tasting when not using dairy based drinks? The common response, depending on the location of Starbucks, is "well the drink will not look the same if you choose almond milk". Starbucks, please stop hiring people that have the look of a hip barista and hire baristas based on their skill set. read more

Had a pretty big mishap, however they handled the issue the best way they could and gave me a refund. Their drinks and service are usually really good! read more

This is the slowest drive thru of all the Starbucks I have been to. I have been here 20 minutes with only 5 cars ahead of me and still don't have a coffee. read more

Slowest Starbucks! I placed a mobile order- arrived about 5 min later. Waiting for my drink, a group of 4 people walk in. They order. About 10 min later, they call for their drinks (still don't have mine). Mine came a few min after theirs. Not sure why this location is sooooo slow but I've tried it a few time, thinking it was just an off day. Obviously not. read more

It's Starbucks and either you like their coffee or you don't. I am not really a fan of Starbucks but I do frequent this particular Starbucks because it is really close to where I live. My review is about the service, which I have found to be consistently friendly, prompt, and courteous. I haven't been there during the rush hours so maybe the service isn't quite as good as what I have always experienced...at least judging from some of the reviews, but I have never-not once- experienced the service some reviewers complain of. read more

This starbucks is the worst! It's unfortunate they are the only one in the area with a drive thru. They are always slow, constantly out of ingredients for drinks and forget items I request as part of my order. I moved from lakeway where the starbucks was always fast and made my drinks perfect. Here they have several employees walking around while one person takes orders and makes drinks. I recently visited and waited 12 minutes for a drink in the drive Thu and they forgot my pelligrino AND swiped my card THEN told me they were out of croissants. Worst starbucks I've been to and I'm a frequent starbucks customer. I now go to the one closer to work on 15th street. Much better. read more

3 baristas working and no one inside. 2 cars in drive thru. Took them 12 min to poor my iced coffee. They had 2 pitchers made. Customer service was great but speed of service was not okay. Quality was delicious as usual. But still won't recommend this location to anyone. read more

I never really wanted to be one of those people who camped at Starbucks all day but when my internet acted up at home, I decided to give it a shot. I have been here a few hours and everyone has been really nice. No dirty looks for "camping". Not super quiet but I was able to concentrate and get everything I needed done. read more

Do not be tempted to go inside. Yes, the drive through line is long but it moves quick. Went inside today and waited FOREVER. 1 person works the inside while 10 work the drive through. Hate that this location is my closest option. read more

This SB is worst ,Cashier in drive thru lie to us about giving the stars and a fake smile and even we ask her again about given us 3 stars , she just say she did it and when I check my SB card it's only 1 grrrrr, never stop there anymore , is not good service to lie the to the costumer , better SB in Kyle and San Marcos and Austin ..! read more

This used to be one of the best Starbucks drive thru. About two weeks ago we went there an hour before a movie and was in the line for over 45 minutes for two drinks. When we get to the front of the line and pay the barista walks away and about 5 minutes later another barista peeks out and ask us if we were waiting for drinks. We confusedly said yes and told her our two drinks again. Another 10 minutes go by and we get our grande and mini drink and almost miss the beginning of the movie. Thankfully it's assigned seats and we bought our tickets ahead of time. This morning I give them another chance and they give me someone else's order and I had to drive back around to get my correct order. I hope they get back to the Starbucks it used to be. read more

I'm updating my review because they have gotten a lot faster. There are still some mornings when the drive thru line is out to the frontage road, so I just skip it on those days. But, if there are just a few cars, I can usually get through the line, get my coffee, and head into Austin in 5-10 minutes. This is a big improvement b/c for a while there it was insane how long the wait was. read more

This is probably my favorite Starbucks. Maybe I'm saying that because I work near here and go here about 3 times a week. The staff is always very bright and friendly. I saw a blind taste testing review from some source saying McDonald's coffee was the best and Starbucks was one of the one's reviewed. That is total bullshit! I get Pike's Place from here and you can't get coffee like that at McDonald's...give me a break! Also, on a weird side note, get a chocolate chip cookie from here...seriously...do it! read more

I hate this is the closest starbucks to me and it is honestly the worst one between san marcos outlets to southpark meadows in south austin. They have gotten a little faster on their drive thru but now their customer service and overall attitudes suck. I don't like Megan or the girl with black short hair. They are quick to call you a liar when they forget to do something or just don't do it. I think I'm going to start leaving earlier and going to kyle before work because there is no drive thru but at least they make my drinks right and are friendly. Bad attitudes get bad reviews in my opinion. I'll update if I try again and it gets better. read more

Zero concept of workflow. Manager there, not recognizing why it takes 20 mins when Im second in line. Two people watching two clean is not efficient. Luckily for SB Im an absolute addict. But this ones consistently slow. Same with Kyle. read more

Waited 20 minutes in line. Store under construction, so not an option to go in. Asked to scan my free reward coffee, she said ok, then didn't. No big deal, I will use it next time. Handed 3 drinks out without stickers. 2 were fine, the other without syrup. Would have to wait another 20 to get fixed...No thank you! read more

This is the absolute slowest Starbucks I have ever been to, no matter what time or day I come.

It's Starbucks , unfortunately the only one on my way to work . Something always goes wrong and the drive thru employees are always in a horrible mood blaming the baristas . The line is almost always parking lot long. I hope they get it together so we can get our morning cup of happiness :) read more

I'll start with the good, it's located right next to my hotel, (I stay here almost every week), it's pretty clean inside, and they usually have a few blends available for fresh brew coffee, (most locations I've been to only have one or two blends available). Now the bad, takes forever to get served, when I did get served, I didn't know it. She placed my oatmeal on the counter in a bag, (I ordered to eat here, NOT to go), and didn't even call my name. I was sitting here, waiting for my name, nope, never called. Also, workers are real loud at this location. Always playing around and laughing loudly and almost, (note I said almost), have a yelling tone. I usually go to Starbucks to relax as I'm sure most do, get some work done in peace, but not at this location. Drive thru seems to not move at all. All in all, not a very good location. Management may want to look into customer reviews as I'm sure they'll find the scores to be low. read more

This is the absolute WORST starbucks to stop at if you're looking for a quick coffee pick up. The service takes over 15 minutes in the drive through and In side. I will never come to this location again. read more

Don't be fooled into thinking this is just a drive-thru Starbucks. Being next to the highway, I'm sure that was the focus, but you will truly enjoy hanging out inside the cafe, as the staff is always super friendly and cheerful. Oh yes, they always make my coffee perfect, just the way I ask, which is a huge plus! read more

This Starbucks is amazing. Kat the manager personally remains involved throughout every service. I love these guys better than any Starbucks. Wooooo read more

I don't know what in the world has happened to this location but 30 minutes in line is unacceptable. Hire more staff? More training ? One star because the drinks were good. One star because the drinks were made correctly. read more

This is the slowest Starbucks EVER! 15 min on multiple occasions for a latte at 6am when its minimally busy. Training is seriously needed here! read more

Stopped by here to get a coffee- tall Pikes Place. Every time I go to a Starbucks drive-thru , I ask them to leave room for cream and ask for a little half & half in a separate cup (because I like to add the amount I want). Every other location has done this without any problems. This location charged me an extra 60 cents just for an inch of half & half, which I would have added inside the store for free. What the heck? The next day I stopped by again, but made sure I asked for the cream after I had paid. Both times, the girls were not the least bit friendly. Glad I was just in town for travel, and won't have to stop by this location again. read more

Horrible drive through service today at 3:25! The guy taking the orders came across frustrated while taking the orders did not like it when asked questions. At the window he was dressed sloppy and chewing gum and saying huh and what! This is not the service that I am use to from Starbuck especially just coming back from Seattle today! They really need to ensure that they have the right people creating and serving the customers! read more

Even though this Starbucks is always busy, the service is great! Thankful to have my coffee close to home. Don't have to drive into town to get it. read more

The baristas at this location are super fast!! It is a very clean and organized store. I just wish more of them , were like this one.

Not much in the way of places to sit - this location looks to be all about the drive through off and back on the highway. Friendly folks working there though each and every time I've stopped in (or went through the drive thru). read more

We stopped here on our way to San Antonio to visit friends. I had low blood sugar and needed a snack. Their payment systems were down so weren't able to process payment, but the manager got me a snack and then put it on his tab. I've always liked Starbucks but this is above and beyond. We did make sure to tip the staff because the manager wouldn't take a dime for the snack. read more

I travel a lot for work, all up and down I-35. This is the only Starbucks on the North bound of I-35 for 100 miles. And unfortunately, the staff is lacking. Not sure what it is but the experience at this location is less than impressive. read more

Going through the drive thru waiting for our order a bit longer than normal. Not being greeted very friendly. The drive thru cashier was more in a hurry after taking my credit card so much she closed the window without asking if we needed anything else. Sat there waiting for her to come back because sugar would have been nice. I had to pull in front and walk in to pick up 2 packs of sugar. Again not being greeted. Very disappointing visit. Never have I seen someone working at Starbucks with this kind of attitude! read more

This Starbucks has taken a great turn and has become a great location to visit. The employee's are helpful and care. I have not seen the one person there anymore by the name of, Kat probably for the best. Their breakfast is great, we love everything from the oatmeal to all the sandwiches. read more

Waited 12 minutes in the drive through. Only one car moved through window. I pulled away. No time for that!

A great Starbucks, in comparison to most others I've been to. Major selling points: drive through, large parking lot, attentive staff, and plenty of seating indoor and out. read more

I'm not sure if this starbucks was way understaffed today or what was going on but it took 30 minutes to get my drink. Everyone who was waiting for their drinks were very frustrated as was I. read more

The worse Starbucks. The wait is forever and they don't even acknowlege the customers. Whether it's 5:30 am or 5:30 pm or nobody is at the drive-thru, the wait is always the same-Slow. When you finally get your coffee, it's either the wrong order or it tastes bad. I live very close to this location, but I have to wait til I get into Austin and stop at the Austin location on 71. read more