Worst starbucks i've been to thus far. They are always out of items and they are always making my drink wrong. I stopped by just yesterday and of course they were out of coffee base and couldn't make any coffee based drinks! How is it ever okay for a Café to run out of coffee base?! Staff is filled with ignorant people that don't treat you like paying customers. Lines are always long and never moving fast. I have worked in food service for years and by no means should any business be allowed to operate like this. read more

Total shit show of organization! Pre ordering doesn't serve a purpose here. The manager is consumed with other pressing issues other than running an efficient store. Nothing wrong with keeping your staff focused on the job you pay them for verses their on going dialogue of long lines and what they are tired of doing!! read more

They have really good coffee It's the only Starbucks drive-through coffee in the city and they have really good service and they're open early read more

Starbucks - Starbucks coffee - Coffee & Tea Near Me - Buckeye, Arizona

They close early on Black Friday and placed signs on the door. I waited an hour for my drink to receive it cold because only one person was making drinks. They closed the door and the drive through right after me. They had multiple people working and there was only one person making drinks. This was told to me by one of the workers that was taking trash out instead of making drinks for customers. I placed my mobile order at 4:55pm and did not get it until 5:50pm. They must have made my drink when I placed the order and it sat on the counter until I got it. This isn't the first time that this location has closed earlier than it says on their door and app. I would go a little farther in to Cotton Lane if you are wanting Starbucks. read more

Was wary about returning to this location after the last time I went here. Pleasantly surprised by the staff, friendly and well organized. All staff were waring masks, and was concerned for their safety and of their patrons. Very refreshing to see this kind of behavior with what is going on, felt safe coming to this location. Drinks were very good as well, and fast service. Will go here again in the future and hope that the good behavior and service continues. Would suggest people order ahead through the mobile app instead of waiting in a long line. read more

Starbucks - Coffee & Tea Near Me - Buckeye, Arizona

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Took the drive thru today and they were super quick with my ordering and my food/drinks- as much as I appreciate how quick they were when we got our order one of my drinks had no half and half even though I asked for it so I asked if they could add more which they did with a grim face and gave back to me with the lid not closed completely so that was a little annoying. read more

My first visit to this location; literally asked Siri to find the nearest Starbucks and this is where she took me. It looks very new in a new area with other food options. It has a drive through, with plenty of parking. It has substantial outdoor seating, which is ok in the AZ winter, it was packed with people. Inside was practically cavernous; lots of tables for groups and individuals of various sizes. That day I saw a bunch of teens playing D&D! They don't have Nitro but at least the barista was polite, and friendly. I heard lots of "thank you's", "you're welcome" and "see you laters" from the team at this location during my 15ish min stop read more

Cannot believe how slow this Starbucks is. It's not uncommon to find a line at any Starbucks you visit but the wait for this one is absolutely insane. Literally took 45 minutes to get a drink through the drive thru with maybe 15 cars in line. Will never ever ever ever ever come back. read more

I cannot believe they only have a 2 star rating! I came here and it was definitely a 5 star experience! Stopped here on the long drive from SoCal to central AZ. Being a native of SoCal, I have definitely been to my share of Starbucks locations. Walked in and was amazed at how clean the Starbucks was! Every Starbucks I have been to in the past 5 years has been dirty with spilled drinks all over the counter tops. There was no such sight inside of this Starbucks! Floors, countertops, display cases, and product displays were clean! I ordered my drink and the barista was friendly. Received my drink and the order was correct and a good amount of whipped cream was on top. Used the restroom and the restroom was also clean! WOW! The only thing I did not like were the paper straws. My straw was bending and not very useful by the time I got to the last 1/3 of my venti sized frappuccino. Overall, 5 stars! I'll definitely stop here again. read more

Starbucks - Strawberry funnel cake! No coffee. - Coffee & Tea Near Me - Buckeye, Arizona

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You know, a simple "we're pretty busy right now, we'll be with you as soon as we can" would go a long way.. stood at the counter for 5 minutes while this lady flitted about without so much as eye contact. read more

I don't know what it is about this location but they ARE SO EXTREMELY SLOW. Even when you plan ahead- your Mobile order is delayed... even when the line is short at minimum you're expecting to wait in line at least 15 minutes... there was 3 people ahead of me to put in their order. I arrived at 4:09 it's currently 4:25 and only one car has had the opportunity to order... I get it when there's one order holding the line up but the window seems to be taking forever with everyone. I stopped in this morning and they weren't taking orders at the cashier line? Only mobile and drive through? This place is awful. Every opportunity I give it- I wind up late every time and again I plan ahead. Just head to Dutch brothers and save yourself the headache. read more

The service was extremely slow I ordered my coffee before a bunch of people and I still didn't get it after 35 mins the people where rude and would look at anyone so I couldn't ask my questing and when I said excuse me they looked at me and turned away overall a bad experience read more

expect a 30+ minute drive thru wait. not mom & kid friendly.. drink with melted ice by the time I got it. very disappointed in this location... read more

Slowest Starbucks EVER!!! Got stuck in drive-thru for over 30 mins before I could even order. Then, after I did, it was another 15 mins to get to the window to pick up the drink that STILL wasn't ready! By the way, the drink I ordered was a lemonade...nothing you had to leave the store for and go pick the coffee beans. Won't be back! read more

Always a great experience. Sometimes the wait does tend to be a bit long, but nothing I'm not expecting especially considering I work at Dutch Bro's. With the location being in Verrado surrounded by neighborhoods full of teenagers it does not surprise me whatsoever that this location is always busy. I'm a cheer coach who practices in the mornings (5am-7am) and order ahead normally and am always pleased with my orders! Super friendly staff even in those early morning hours, always clean, usually trying their best to get everyone out ASAP! Definitely recommend this location! All I'd say is to try and get a trash can outside so that way customers don't have to keep going in and out to throw their trash away when wanting to sit on the patio outside. Otherwise, keep kicking ass guys! read more

Terrible service. 40 minutes to get a drink! I would. It recommend. We asked where are 2nd drink was twice after receiving the first one. 40 minutes is too long to wait for a coffee! By the way, the trash was falling out over top of can as you entered which was not a good look! read more

This place is always slow service is not that great also the music is too loud you know you cannot hear yourself or cannot talk on the phone supposed to be a coffee shop the people who have no clue customer service to the customer read more

Constantly long lines. If you go through the drive-through, you're most likely gonna be waiting 30 minutes or more for a drink. They close down a few months ago in order to help fix the issue with new construction yet it still takes forever to get through the drive-through. Secondly the drinks are always poor quality. I ordered a sugar-free iced caramel macchiato and it had barely any ice floating on the top so it was warm milk, which was disgusting and the shots of espresso in it tasted like they were massively burnt. This is not a new drink to me so I know what it's supposed to taste like. And it was not good. $9 for a drink and it wasn't good. I ended up dumping it because I couldn't stand the taste. It's always a clean and nice place but the service and goods are subpar. Will take my buisness across the street to Dutch Bros for a reliable drink. read more

I have high hopes for this Starbucks and really hope they will get better. The person working the drive through window on 07/05/2024 between 11:50a - 12:05p should be removed. It's does not make sense to hand someone a drink that is clearly spilling over and not give them napkins. Especially if you had to wipe some of the excess off before handing it to me. To the person behind me in the blue charger who decided to honk the horn at me instead go going around, cover yourself in gasoline and go to hell. Learn some patience! read more

This is by far the best Starbucks location in Arizona. The staff are so sweet and friendly! The location was recently remodeled and is very nice inside. The staff do an amazing job of making the location feel cozy and local, including a library of books, hosting craft nights such as candle making, and sharing information about the team there that helps you feel like your baristas are truly family. Their Instagram page @VerradoStarbucks is a super fun way to keep up with events, staff, new drinks, and more. I'm shocked by any negative reviews & they are probably from people who are just difficult and hard to please in all areas of their lives lol. The line is long? Well you saw how long it was when you chose to get in it. Unhappy with the ice to drink ratio? Take that up with corporate, these employees have nothing to do with that, pricing, the hot food items, etc. I will continue to take my business here!! read more

The absolute worst service ever. The drive thru line is always a 30 min wait and by the time you get your drink it is cold. I asked for my drink to be remade and all the barista did was slap extra cold foam on top of my drink. read more

Omg! So frustrated with this Starbucks! I asked for my iced coffee with light ice because I always get a cup full of ice with a little coffee. When I received my order, I got a 1/2 cup of coffee. I asked Megan (who was rude) why I got a 1/2 cup of coffee and she said it's because I asked for light ice. The cup was still full of ice and 1/2 full!!! Really Megan?! She said it was Starbucks policy that we get a 1/2 cup of iced coffee because I asked for light ice. I won't be going to this Starbucks for sure! read more

Sat in the drive thru for 30 minutes before ordering anything ( line wasn't too long). It took forever to get drinks once we were at the window. If you have an hour to waste, stop by! read more

DO NOT COME HERE IF YOU ARE IN A HURRY!!! Im consistently waiting well over 30 minutes in the drive thru when the line is only 10 cars or less long. If you try and do a mobile order and go in to get your drink they constantly say "it didn't print" so you wait forever only to find out you will wait even longer. The drinks are also inconsistent as I order the same thing EVERY morning and sometimes I swear they forget to add the white chocolate at all. Ive started to drive to the nearest Starbucks drive thru at pebblecreek and McDowell and they don't have the issues that Verrado Starbucks has. Please get this fixed since this Starbucks is within our community and we want to like it but it's unbearable at this point!! read more

I usually don't write reviews but this location is excellent in all aspects. Cleanliness, service, quality, atmosphere, it all was on point. read more

The staff here do a great job even when they are slammed with costumers inside and at the drive tru. Keep kicking ass guys and we appreciate your efforts and quality you serve up. In addition it's my hope you will one day serve beer at this location ;) read more

I think management needs to retrain their staff. It's very childish to say, but I think it's unprofessional that their staff will take a customers change (if paid in dollars) and assume and put it in their tip bucket without asking staff. Going forth is suggest all customers to only pay with card. Extremely unprofessional as I just watched the young man take my $1 and some change and put it in their tip bucket and I told him next time it's more appropriate to ask a customer if that's where they want their change to go versus giving it back to the customer. read more

Waited 30 minutes in the drive thru with maybe 6 cars in line and drinks were made incorrectly.

First of all, this location is always either closed or don't have half the menu. Today I ordered the new strawberry funnel frap. As you can see in the pic, it doesn't even come close to what it's supposed to look like. There's barely any strawberry in it. And on top of that, they're out of straws? How do you drink a frap without a straw? This location is in my experience always the worst. read more

Starbucks - What it's supposed to look like vs what I got. - Coffee & Tea Near Me - Buckeye, Arizona

Been in line for 25 minutes with only 8 cars in front of me. Clocking at an average of 5 minutes per car. Horribly slow.

Slowest Starbucks ever. Avoid this location. Have been sitting in line for almost an hour, unable to back out. Send help.

terrible location over 1hr wait on the drive thru !!! please stay away from this location unless u wanna wait 1hr or more that crazy !!!

The worst Starbucks location I've been to. I don't usually write reviews but every time I go here it's majorly disappointing. I often order through the mobile app and end up waiting inside the store forever for my drink. I understand they are a busy location but 9 times out of 10 my drink that was ordered way in advance is never ready. If by some chance my order is ready, it's also often wrong. Tonight I went to pick up a mobile order and did not see it ready. Waited for a while before I said anything only to realize my drink had been sitting there but was completely wrong from what I ordered. Staff did not really acknowledge me and I didn't have time to ask for my correct drink. Just a huge bummer. Waste of my time and money. Don't think I'll be back which is a shame since I live right by it. read more

We came all the way to this store and you were out of Strawberry açaí. Who does your ordering ? Why would you run out of product.

The slowest drive through I have ever been through. I've tried multiple times over the course of a year and it has never gotten better. Today I had 6 cars in front of me and I was in line for almost an hour. This was not an isolated incident. Like I said I've tried on multiple occasions and seriously, the drive through is a minimum of 30 minutes. Do yourself a favor and just walk in to get 30 minutes to an hour of your life back. read more

Poor team work and flow. 20 minutes to get a tall coffee with an espresso shot. Poor leadership appreciation read more

Social distancing was not being observed during holiday launch. They need to have a better method in place. Mobile orders should be shutdown in big launches. 45-1 hour wait. read more

Starbucks - Social distancing??? - Coffee & Tea Near Me - Buckeye, Arizona

Worst Starbucks drive thru I've been too. I asked for a venti iced cloud macchiato with less ice and this is what I get after all the foam went down. Spend $5.95 and also waited too long for my drink. Worst cx service ever as well. Never going here. I've never gone to a Starbucks before or any coffee place where this has happened when I ask for light ice. read more

Starbucks - Coffee & Tea Near Me - Buckeye, Arizona

Worst Starbucks I have been too!! They rip you off on your drink EVERY time!! they will fill your cup up to the tippy top with ice to where you cannot get your straw in there so if you tell them light ice, you get half a drink. read more

I ordered my usual pumpkin cream cold brew. I love it because cold brews are usually too bitter tasting for me but the cream really gives it a good flavor . I was also craving something sweet so I ordered banana nut bread. It wasn't until I got to work that I realized they gave me a pumpkin loaf cake. I ate it anyways but it wasn't good at all. Super disappointed. The service is fast though even when the line is really long so that's a plus. read more